Garner Hotel Berlin - Checkpoint Charlie by IHG
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Summary of reviewsGarner Hotel Berlin - Checkpoint Charlie by IHG is highly regarded for its exceptional location at the heart of Berlin. Guests appreciate its close proximity to major attractions such as Checkpoint Charlie, Brandenburg Gate and Potsdamer Platz, as well as its convenient access to metro stations and public transport. This central yet peaceful location provides an excellent base for both tourists and business travelers, offering a blend of vibrant city life and tranquil retreat. The neighborhood is noted for being clean, safe and near a variety of dining options, enhancing the overall experience.
The breakfast at Garner Hotel Berlin - Checkpoint Charlie by IHG is frequently highlighted as a standout feature. Guests praise the breakfast buffet for its varied and abundant selection, offering both sweet and savory items that are fresh and delicious. The breakfast room itself contributes to the positive dining experience with its bright and airy ambiance. Friendly service and efficient organization, particularly appreciated during the pandemic, further enhance the breakfast experience, supporting its high value despite some mentions of it being a bit pricey.
Rooms at the hotel receive mixed feedback with many guests commending their spaciousness, cleanliness and modern amenities. The beds, specifically, are often described as large, comfortable and contributing to a restful stay. However, some rooms are noted to be smaller and occasionally feel cramped with certain single rooms drawing particular criticism for their limited space. Issues like outdated furniture and minor maintenance concerns, including a lack of air conditioning and refrigerators, are noted. Despite these drawbacks, the hotel's high standards of hygiene and cleanliness are consistently praised, contributing to a comfortable and well-maintained environment.
The staff at Garner Hotel Berlin - Checkpoint Charlie by IHG receive positive reviews for their friendly and helpful demeanor. Efficient check-in processes and courteous service upon arrival are frequently highlighted. However, some areas for improvement are mentioned, such as enhanced evening service and language proficiency. Overall, the staff's attentiveness and accommodating nature significantly contribute to a welcoming and pleasant atmosphere.
WiFi connectivity at the hotel presents a mixed bag of experiences. While some guests report smooth and satisfactory internet access, a notable number encounter issues with connectivity, speed and reliability. This inconsistency remains a point of concern for those needing reliable internet during their stay.
Families find the hotel accommodating with spacious family rooms and child-friendly services, including the thoughtful addition of cribs for infants. However, some minor inconveniences related to street noise and additional charges for extra family members are noted.
The hotel's beds are frequently praised for their comfort with guests enjoying the well-sized and firm mattresses along with cozy bedding. However, some variability in pillow comfort is mentioned with a few guests noting minor inconveniences related to bed configurations.
The hotel’s four-star rating, however, receives mixed reviews with several guests feeling that it falls short of expectations. The absence of certain amenities traditionally expected from a four-star property, such as minibars and air conditioning, is a common critique. Despite this, the overall quality of the rooms and the excellent breakfast offer a semblance of four-star service, though many guests believe the hotel is more accurately classified as a three-star establishment.
Overall, Garner Hotel Berlin - Checkpoint Charlie by IHG is well-suited for those prioritizing cleanliness, comfort and a convenient, central location with a generally high-quality breakfast and friendly staff as its key strengths.
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The breakfast at Garner Hotel Berlin - Checkpoint Charlie by IHG is frequently highlighted as a standout feature. Guests praise the breakfast buffet for its varied and abundant selection, offering both sweet and savory items that are fresh and delicious. The breakfast room itself contributes to the positive dining experience with its bright and airy ambiance. Friendly service and efficient organization, particularly appreciated during the pandemic, further enhance the breakfast experience, supporting its high value despite some mentions of it being a bit pricey.
Rooms at the hotel receive mixed feedback with many guests commending their spaciousness, cleanliness and modern amenities. The beds, specifically, are often described as large, comfortable and contributing to a restful stay. However, some rooms are noted to be smaller and occasionally feel cramped with certain single rooms drawing particular criticism for their limited space. Issues like outdated furniture and minor maintenance concerns, including a lack of air conditioning and refrigerators, are noted. Despite these drawbacks, the hotel's high standards of hygiene and cleanliness are consistently praised, contributing to a comfortable and well-maintained environment.
The staff at Garner Hotel Berlin - Checkpoint Charlie by IHG receive positive reviews for their friendly and helpful demeanor. Efficient check-in processes and courteous service upon arrival are frequently highlighted. However, some areas for improvement are mentioned, such as enhanced evening service and language proficiency. Overall, the staff's attentiveness and accommodating nature significantly contribute to a welcoming and pleasant atmosphere.
WiFi connectivity at the hotel presents a mixed bag of experiences. While some guests report smooth and satisfactory internet access, a notable number encounter issues with connectivity, speed and reliability. This inconsistency remains a point of concern for those needing reliable internet during their stay.
Families find the hotel accommodating with spacious family rooms and child-friendly services, including the thoughtful addition of cribs for infants. However, some minor inconveniences related to street noise and additional charges for extra family members are noted.
The hotel's beds are frequently praised for their comfort with guests enjoying the well-sized and firm mattresses along with cozy bedding. However, some variability in pillow comfort is mentioned with a few guests noting minor inconveniences related to bed configurations.
The hotel’s four-star rating, however, receives mixed reviews with several guests feeling that it falls short of expectations. The absence of certain amenities traditionally expected from a four-star property, such as minibars and air conditioning, is a common critique. Despite this, the overall quality of the rooms and the excellent breakfast offer a semblance of four-star service, though many guests believe the hotel is more accurately classified as a three-star establishment.
Overall, Garner Hotel Berlin - Checkpoint Charlie by IHG is well-suited for those prioritizing cleanliness, comfort and a convenient, central location with a generally high-quality breakfast and friendly staff as its key strengths.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
4-Star Hotel
Guest Reviews
Garner Hotel Berlin - Checkpoint Charlie by IHG boasts an outstanding location in the heart of Berlin, making it an ideal choice for travelers keen on exploring the city's rich history and vibrant culture. The hotel's proximity to Checkpoint Charlie and various metro stations offers easy access to major attractions and historical sites, like the Brandenburg Gate and Potsdamer Platz. Guests appreciate the ability to reach many points of interest on foot and the convenience of nearby public transportation.
The central yet quiet location is praised for providing a peaceful retreat while still being near diverse dining options and essential amenities. Visitors find the area to be clean and safe, allowing for a comfortable stay with excellent value for money. With a metro station just a few minutes away, the hotel is well-connected, enabling guests to navigate Berlin with ease.
Whether for a city tour or business trip, Garner Hotel Berlin - Checkpoint Charlie by IHG's perfect location, coupled with a quiet and peaceful ambiance, ensures a pleasant and convenient experience for all types of travelers.
At the Garner Hotel Berlin - Checkpoint Charlie by IHG, the breakfast experience consistently garners positive feedback from guests. Many describe the breakfast as varied, tasty and abundant with an extensive selection of items. Highlights include freshly prepared items and a mix of sweet and savory options, earning it praise for being delicious and satisfying. The breakfast room itself is bright, airy and welcoming, adding to the overall pleasant dining atmosphere.
Numerous guests commend the rich and diverse breakfast buffet, noting it includes specialties such as pancakes, waffles and crepes. Friendly service and a generous time window for breakfast further enhance the experience. Though some guests find the breakfast a bit pricey, they acknowledge its high quality and extensive variety.
Several reviews also mention that the breakfast is well-organized with proper hygiene measures in place, especially important during the pandemic. Overall, the breakfast at Garner Hotel Berlin - Checkpoint Charlie by IHG is often described as one of the standout features, offering a great mix of selection, quality and service that provides good value for the money.
The rooms at Garner Hotel Berlin - Checkpoint Charlie by IHG have received a mix of feedback from guests with certain aspects standing out as particularly noteworthy. Many praised the spaciousness and cleanliness of the rooms, highlighting their comfort and modern amenities. The hotel offers a variety of room sizes with larger rooms providing ample space, especially those with balconies and courtyard views.
Cleanliness received consistent commendation with many guests noting the well-maintained and cozy ambiance of the rooms. The beds, in particular, were often described as large and comfortable, contributing to an overall pleasant stay. The modern design of some rooms, including well-equipped bathrooms, further enhanced the experience for several guests.
However, the smaller rooms attracted criticism for their cramped quarters, feeling much smaller than anticipated based on photos. Single rooms, in particular, were frequently described as too small and some guests mentioned outdated furniture and minor maintenance issues like broken armchairs and grimy curtains. The lack of air conditioning and refrigerators were also cited as drawbacks.
Despite these concerns, the positive location feedback, close to Checkpoint Charlie and the subway, bolstered the property's appeal. The staff received favorable remarks as well, often contributing positively to the guests' overall experience.
Overall, Garner Hotel Berlin - Checkpoint Charlie by IHG seems best suited for those prioritizing cleanliness, comfort and a central location, while those needing more space or specific amenities might find some rooms lacking.
Garner Hotel Berlin - Checkpoint Charlie by IHG has garnered considerable praise for the quality and comfort of its beds. Guests frequently highlighted the beds as comfortable with many specifically mentioning their enjoyment of the large and well-sized mattresses that were just right in terms of firmness. The bedding was also noted for its comfort, contributing to an overall positive sleeping experience.
Most reviews lauded the beds as very comfortable with some guests describing them as ultra-comfortable and lovely. The pillows were often noted as soft, though a few guests found them either too soft or a bit hard for their liking. Some visitors appreciated the soft and warm duvets that accompanied the beds, enhancing the coziness.
In terms of bed configuration, some reviews mentioned the use of single beds instead of double beds and double beds made up of two joined single beds with separate blankets, which might be a minor inconvenience for couples. However, despite these small issues, the general consensus remains that the beds are of great comfort and contribute significantly to a pleasant stay at the hotel.
Overall, Garner Hotel Berlin - Checkpoint Charlie by IHG offers well-sized, comfortable beds, ensuring a restful night with just minor variability in pillow preferences among guests.
The Garner Hotel Berlin - Checkpoint Charlie by IHG receives high marks for cleanliness from its guests, describing it as very clean, spotless and well-maintained. Visitors frequently highlight the cleanliness of both rooms and bathrooms, noting that they are consistently clean, comfortable and modern. Daily cleaning services and fresh linens are appreciated for maintaining high standards of hygiene. Guests also commend the hotel's environmentally friendly approach. However, some critiques mention specific issues like stained carpets, mold in the showers and occasional lapses in thorough cleaning. Despite these isolated instances, most reviews reflect a very positive impression of the hotel's cleanliness overall.
Reviews of 'Garner Hotel Berlin - Checkpoint Charlie by IHG' frequently highlight the positive traits of the hotel staff, emphasizing their friendliness and helpfulness. The reception team is often praised for their quick and efficient check-in process with many guests noting the warm and courteous service they received upon arrival. Several reviews commend the staff’s attentiveness and competence, particularly during breakfast service with mentions of an exceptionally attentive and helpful breakfast area manager.
However, there are occasional mentions of shortcomings, such as some staff members lacking proficiency in German and instances of unprofessional or rude behavior. Evening service and visibility of evening staff are areas noted for improvement. Despite these few negative experiences, the majority of the feedback underscores the staff’s friendly and accommodating nature, contributing to a welcoming atmosphere. Overall, the consistently positive remarks about the staff’s friendliness and efficiency suggest that guests generally have a pleasant interaction with the team at this hotel.
The guest reviews of Garner Hotel Berlin - Checkpoint Charlie by IHG reveal mixed experiences with the hotel's WiFi. Positively noted, there were instances where the wifi worked smoothly, providing a good internet connection for some visitors. WLAN access information is provided at check-in, which is convenient for guests. There were also mentions of free Wi-Fi and decent or good connections at times with some guests experiencing no issues at all.
However, many guests encountered significant problems with the WiFi. Complaints included that it did not connect automatically, was unreliable, slow and often disconnected. Others mentioned weak signals and instability in the connection. Several guests reported that the WiFi was not available during their stay or that it was impossible to work with due to poor speed and frequent disruptions. Overall, while there are positive aspects, the inconsistency and frequent problems with the WiFi are notable concerns for guests.
Garner Hotel Berlin - Checkpoint Charlie by IHG offers a welcoming environment for families with children. The hotel provides family rooms, which are spacious enough to accommodate a stroller comfortably. Guests have appreciated the child-friendly service and the thoughtful addition of a bedside crib, complete with delightful Very Hungry Caterpillar bedding for little ones. While some guests found street noise to be a minor disturbance and noted the extra charge for additional family members, the overall sentiment highlights the hotel's efforts to warmly welcome children, even the youngest, making it a suitable choice for family stays.
Garner Hotel Berlin - Checkpoint Charlie by IHG has received mixed feedback regarding its four-star rating with several guests expressing disappointment in the level of amenities and services provided. Many noted the absence of features typically expected from a four-star establishment, such as a minibar, toiletry set and room service. Some reviews mentioned that the rooms were basic and lacked air conditioning, which was a significant oversight.
Despite these criticisms, some guests did acknowledge the room's size and overall quality as aligning with four-star standards. The breakfast received positive remarks, aligning with what one might expect from a hotel of this caliber. The central location in the heart of Berlin was highlighted as a major advantage, making it a convenient base for exploring the city.
However, the overall sentiment seemed to lean towards the hotel being more fitting of a three-star rating, rather than a true four-star experience. Guests frequently mentioned that the amenities, room decor and services fell short of their expectations for a four-star property.
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Location
The central yet quiet location is praised for providing a peaceful retreat while still being near diverse dining options and essential amenities. Visitors find the area to be clean and safe, allowing for a comfortable stay with excellent value for money. With a metro station just a few minutes away, the hotel is well-connected, enabling guests to navigate Berlin with ease.
Whether for a city tour or business trip, Garner Hotel Berlin - Checkpoint Charlie by IHG's perfect location, coupled with a quiet and peaceful ambiance, ensures a pleasant and convenient experience for all types of travelers.
Breakfast
Numerous guests commend the rich and diverse breakfast buffet, noting it includes specialties such as pancakes, waffles and crepes. Friendly service and a generous time window for breakfast further enhance the experience. Though some guests find the breakfast a bit pricey, they acknowledge its high quality and extensive variety.
Several reviews also mention that the breakfast is well-organized with proper hygiene measures in place, especially important during the pandemic. Overall, the breakfast at Garner Hotel Berlin - Checkpoint Charlie by IHG is often described as one of the standout features, offering a great mix of selection, quality and service that provides good value for the money.
Rooms
Cleanliness received consistent commendation with many guests noting the well-maintained and cozy ambiance of the rooms. The beds, in particular, were often described as large and comfortable, contributing to an overall pleasant stay. The modern design of some rooms, including well-equipped bathrooms, further enhanced the experience for several guests.
However, the smaller rooms attracted criticism for their cramped quarters, feeling much smaller than anticipated based on photos. Single rooms, in particular, were frequently described as too small and some guests mentioned outdated furniture and minor maintenance issues like broken armchairs and grimy curtains. The lack of air conditioning and refrigerators were also cited as drawbacks.
Despite these concerns, the positive location feedback, close to Checkpoint Charlie and the subway, bolstered the property's appeal. The staff received favorable remarks as well, often contributing positively to the guests' overall experience.
Overall, Garner Hotel Berlin - Checkpoint Charlie by IHG seems best suited for those prioritizing cleanliness, comfort and a central location, while those needing more space or specific amenities might find some rooms lacking.
Beds
Most reviews lauded the beds as very comfortable with some guests describing them as ultra-comfortable and lovely. The pillows were often noted as soft, though a few guests found them either too soft or a bit hard for their liking. Some visitors appreciated the soft and warm duvets that accompanied the beds, enhancing the coziness.
In terms of bed configuration, some reviews mentioned the use of single beds instead of double beds and double beds made up of two joined single beds with separate blankets, which might be a minor inconvenience for couples. However, despite these small issues, the general consensus remains that the beds are of great comfort and contribute significantly to a pleasant stay at the hotel.
Overall, Garner Hotel Berlin - Checkpoint Charlie by IHG offers well-sized, comfortable beds, ensuring a restful night with just minor variability in pillow preferences among guests.
Cleanliness
Staff
However, there are occasional mentions of shortcomings, such as some staff members lacking proficiency in German and instances of unprofessional or rude behavior. Evening service and visibility of evening staff are areas noted for improvement. Despite these few negative experiences, the majority of the feedback underscores the staff’s friendly and accommodating nature, contributing to a welcoming atmosphere. Overall, the consistently positive remarks about the staff’s friendliness and efficiency suggest that guests generally have a pleasant interaction with the team at this hotel.
Wi-Fi
However, many guests encountered significant problems with the WiFi. Complaints included that it did not connect automatically, was unreliable, slow and often disconnected. Others mentioned weak signals and instability in the connection. Several guests reported that the WiFi was not available during their stay or that it was impossible to work with due to poor speed and frequent disruptions. Overall, while there are positive aspects, the inconsistency and frequent problems with the WiFi are notable concerns for guests.
Family
4 Star
Despite these criticisms, some guests did acknowledge the room's size and overall quality as aligning with four-star standards. The breakfast received positive remarks, aligning with what one might expect from a hotel of this caliber. The central location in the heart of Berlin was highlighted as a major advantage, making it a convenient base for exploring the city.
However, the overall sentiment seemed to lean towards the hotel being more fitting of a three-star rating, rather than a true four-star experience. Guests frequently mentioned that the amenities, room decor and services fell short of their expectations for a four-star property.
No, Garner Hotel Berlin - Checkpoint Charlie by IHG doesn't have any pool.
No, a spa isn't available at Garner Hotel Berlin - Checkpoint Charlie by IHG.
Yes, Garner Hotel Berlin - Checkpoint Charlie by IHG welcomes dogs.
No, parking facilities aren't available at Garner Hotel Berlin - Checkpoint Charlie by IHG.
No, Garner Hotel Berlin - Checkpoint Charlie by IHG doesn't have a gym.
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