Garner Hotel Berlin - Spandau by IHG

Berlin 52.53258500, 13.21004500 , Freiheit 5 (Show on Map)
7.7
Good


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Summary of reviewsGarner Hotel Berlin - Spandau by IHG is renowned for its strategic location directly across from the Stresow S-Bahn station, making it an ideal hub for travelers with easy access to notable sites like the Olympic Stadium, Waldbühne and Spandau’s charming Altstadt. While some guests found the distance from central Berlin less convenient, the superb transport links and the hotel’s peaceful setting were highly appreciated. The stunning views from higher floors and the panoramic breakfast spot on the 16th floor significantly enhance the guest experience.

The breakfast offerings are praised for their high quality and extensive variety, featuring a rich selection that caters to diverse dietary needs, all set against breathtaking views of Berlin. Despite minor issues like the price and occasional crowding, the overall breakfast experience remains a highlight, amplified by friendly and well-organized service.

However, the dining options, particularly for dinner, have received mixed reviews. The once-appealing restaurant offering panoramic views is now often closed, much to guests’ dismay, leading many to seek dining options elsewhere. When available, the food quality is good, but the limited and inconsistent availability of dining services detracts from the overall experience.

The rooms at Garner Hotel Berlin - Spandau by IHG are frequently lauded for their cleanliness, modernity and comfort. Guests appreciate the spacious and well-equipped rooms, especially the magnificent views from higher floors. Although some guests reported issues with room size, noise and minor maintenance problems, the stylish decor and functional layout leave a generally positive impression.

Cleanliness across the hotel is commendable with rooms maintaining a high standard of tidiness. However, the hotel could benefit from addressing concerns about stained carpets and occasional lapses in deep cleaning.

Service is a strong suit with staff consistently described as friendly and accommodating. Reception, housekeeping and breakfast staff receive particular praise for their attentive and efficient service, although there are occasional instances of inconsistency and long wait times.

Opinions on the free WiFi are mixed with some guests finding it reliable and fast, while others experienced connectivity issues. The hotel's parking options, including plentiful free street parking and a secure underground garage, generally meet guests’ needs, although improvements in accessibility and availability would be appreciated.

The hotel is considered family-friendly, offering spacious rooms and amenities that cater to families, despite occasional issues like unmet baby cot requests. The beds are another highlight, noted for their comfort and cleanliness, though some guests faced minor inconveniences with mattress separation and pillow comfort.

For business travelers, Garner Hotel Berlin - Spandau by IHG provides modern, functional rooms equipped with spacious desks and reliable WiFi, making it a practical choice for work-related stays. The hotel offers good value for money, supported by its strategic location and convenient facilities.

In summary, Garner Hotel Berlin - Spandau by IHG stands out for its convenient location, breathtaking views, comfortable rooms and friendly staff, making it a solid choice for both tourists and business travelers. However, improvements in dining options, WiFi reliability and maintenance could further enhance the guest experience.
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Room Types
Standard Twin Room The double room offers a safe deposit box, heating, as well as a private bathroom featuring a shower. This double room features a TV. The unit offers 2 beds.

Standard Queen Room The double room offers a safe deposit box and heating, as well as a private bathroom featuring a shower. This double room provides a TV. The unit offers 1 bed.

Single Room The double room offers a safe deposit box and heating, as well as a private bathroom boasting a shower. The unit has 1 bed.

Standard Room The double room provides a safe deposit box and heating, as well as a private bathroom featuring a shower. This double room features a TV.

Standard Queen Room - Disability Access The double room offers a safe deposit box, heating, as well as a private bathroom boasting a shower. This double room features a TV. The unit has 1 bed.

Standard Single Room with Window The double room features a safe deposit box, heating, as well as a private bathroom boasting a shower. This double room offers a TV. The unit has 1 bed.

Guest Reviews
7.7
Good
Location
'Garner Hotel Berlin - Spandau by IHG' boasts an enviable location right across from the Stresow S-Bahn station, making it an excellent hub for travelers. Despite being somewhat removed from Berlin's center, guests found the hotel perfectly situated for their purposes, particularly for accessing the Olympic Stadium, Waldbühne and Spandau's charming Altstadt. Commutes to Berlin-Mitte are convenient, typically taking around 20-30 minutes by train. Visitors appreciated the free parking options and the peaceful surroundings despite the proximity to public transport.

The hotel's strategic position allows easy exploration of Spandau's historic sites, the forest stage and delightful riverside venues. The stunning views from higher floors, including a panoramic breakfast spot on the 16th floor, further enhance the experience. While some guests noted the distance from central Berlin as a negative, the excellent transport links and quiet locale were major highlights, making 'Garner Hotel Berlin - Spandau by IHG' a practical base for both tourism and business trips.

Breakfast
Guests have praised the breakfast at Garner Hotel Berlin - Spandau by IHG for its high quality and extensive variety. Many reviews highlight the panoramic views from the 16th floor, which provide a stunning backdrop of Berlin while dining. Visitors describe the breakfast as rich, delicious and plentiful with a wide selection covering different tastes and dietary preferences. The buffet includes freshly prepared hot dishes, a variety of bread and rolls, cereals, cold cuts, cheeses, jams, fruits and beverages served either from warming pots or an automatic machine.

While many appreciated the lovingly prepared and abundant offerings, some guests noted the breakfast price as being on the higher side with occasional remarks on it being not worth the cost. Crowding issues and the small space for the buffet area were also mentioned. However, the friendly staff and well-organized service were frequently commended, contributing positively to the overall experience.

Despite minor setbacks such as pricey breakfast and occasional crowding, the breakfast at Garner Hotel Berlin - Spandau by IHG remains a highlight for many, offering a delightful start to the day with diverse options and an unbeatable view of the city.

Dinner
The dining options at Garner Hotel Berlin - Spandau by IHG have been a point of contention for many guests. While the restaurant on the 16th floor once offered a delightful dining experience with a spectacular 360° panoramic view of the city, it is now often closed, much to the disappointment of visitors. Many were not informed prior to their stay that the restaurant and bar services were not available, leading to some frustration.

The Sky Lounge, which used to serve as an appealing spot for evening drinks and dinner, is currently utilized only as a breakfast room. Guests noted that the breakfast area had a nice ambiance and the views remained commendable, but the breakfast menu itself was described as boring and even akin to a bad cafeteria experience by some.

On the occasions when the restaurant was open, the food received positive feedback for being very good and offered at reasonable prices, although the selection was sometimes limited. The furniture and overall condition of the restaurant were seen as outdated and worn out by several guests.

For evening meals, visitors found themselves needing to venture out to nearby restaurants, like Kaiserhof, due to the lack of dining options in the hotel. The small bar in the lobby, which does open occasionally in the evenings, often became overcrowded and poorly stocked, adding to the inconvenience.

Overall, while the hotel's prior dining services on the 16th floor were highly praised for their views and quality, the current limited and inconsistent availability of the restaurant and bar services has left many guests yearning for the once enjoyable dining experience to be reactivated.

Rooms
Garner Hotel Berlin - Spandau by IHG offers rooms that frequently receive praise for their cleanliness, modernity and comfort. Many guests appreciate the spaciousness and well-equipped nature of the rooms, highlighting the presence of amenities such as small refrigerators and modern furniture. The views from rooms, particularly those on higher floors, are often described as magnificent, offering panoramic sights over Berlin and its green outskirts.

The rooms, while stylish and comfortable, come with a few drawbacks. Some guests noted issues with room size, mentioning that they can be on the smaller side, which may not justify the price for some. Additionally, rooms facing the train tracks can be noisy, though they offer good views. Cleanliness levels are usually high, but there have been occasional mentions of stains and the need for renovation in certain areas.

Many visitors found the beds comfortable and appreciated the modern bathrooms, though there were instances where the air conditioning did not work properly and some noted noise issues from within the hotel. The functional layout of the rooms, coupled with stylish decor, generally leaves a positive impression, despite a few reports of impractical design elements and worn furnishings.

Staff service is frequently praised with friendly and helpful personnel ensuring a smooth check-in process and addressing guest concerns promptly. Overall, the hotel offers a mix of positive qualities like cleanliness, modern facilities and beautiful views, making it a solid choice for a stay in Berlin, albeit with some areas that could benefit from updates and improvements.

Beds
The beds at Garner Hotel Berlin - Spandau by IHG receive a notable amount of praise for their comfort. Guests repeatedly highlight the very comfortable and cozy beds, noting that the mattresses were often just right and new bed sheets were provided. The hotel also garners positive comments for its modern bed linens and extra cozy arrangements. Bed cleanliness is another standout feature with numerous mentions of very clean and fresh bed sheets.

However, not all feedback is positive. Some guests mentioned that the beds slid apart due to separate mattresses and there were occasional issues with worn-out or too-soft mattresses. Bedding was sometimes described as too heavy and there were concerns over the comfort of pillows with soft or synthetic pillows not meeting everyone's expectations.

Despite these minor setbacks, the general consensus is that the hotel offers large, comfortable and inviting beds, which contribute to a pleasant and restful stay.

Cleanliness
Garner Hotel Berlin - Spandau by IHG generally receives positive feedback regarding its cleanliness. Guests frequently describe the rooms as very clean, tidy and well-maintained, reflecting a high standard of cleanliness. Many visitors appreciate the large, modern and comfortable rooms that are kept spotless by friendly and efficient cleaning staff. The bathrooms are often highlighted as being particularly clean and functional, contributing to a welcoming atmosphere.

Despite the overall commendable cleanliness, some issues are noted, primarily concerning the state of the carpets. Hallways and room carpets are frequently mentioned as dirty and stained, which detracts from the otherwise positive cleanliness experience. Common complaints also include dust in certain areas, occasional unpleasant smells and isolated instances of improper cleaning such as dirty bed sheets and towels not being replaced promptly.

The hotel itself is described as somewhat worn out and in need of renovation with the common areas looking aged and sometimes untidy. However, the diligent daily cleaning efforts in the rooms generally sustain a clean environment, providing a pleasant stay for most guests. Overall, while Garner Hotel Berlin - Spandau by IHG's cleanliness is highly praised, attention to carpet maintenance and occasional deep cleaning could further enhance guest satisfaction.

Staff
The staff at Garner Hotel Berlin - Spandau by IHG receives predominantly positive reviews, consistently described as friendly, helpful and accommodating. Many guests appreciated the warm welcome, even during late check-ins and highlighted the attentive and efficient service at the reception. The reception staff is frequently noted for their politeness and readiness to assist, ensuring a smooth check-in and check-out process. Housekeeping and breakfast staff also received commendations for their friendliness and helpfulness.

Despite these positives, opinions on the staff's performance are sometimes mixed. There were instances of long wait times at the check-in counter, leading to frustration among guests. Some reviews mentioned inconsistencies in friendliness with a few encounters of unwelcoming or indifferent behavior noted particularly at the bar and during the check-in process. Additionally, several guests felt that the staff appeared overwhelmed or disorganized at times, affecting the overall service quality.

In summary, while the majority of interactions with the staff at Garner Hotel Berlin - Spandau by IHG are pleasant and highlight their efforts to provide good service, there are occasional lapses in consistency and efficiency that impact some guests' experiences.

Wi-Fi
Garner Hotel Berlin - Spandau by IHG offers a mixed bag when it comes to its WiFi services. On the positive side, the hotel provides free WiFi throughout the entire establishment, offering guests access without additional cost. Some guests have found the WiFi to be stable, strong and fast, making it suitable for activities like standard business meetings via MS Teams. The process of logging in is reported as straightforward and in many cases, the internet connection is deemed functional and reliable.

However, there are several downsides noted by previous visitors. A number of guests have experienced weak or unstable signals in their rooms with some even finding the WiFi to be extremely slow and practically unusable. For those staying in Deluxe rooms, the WiFi quality has occasionally been described as poor, making it challenging to work efficiently. Instances of the internet being down for most of the stay or not working at all were also reported. Overall, while some guests have had satisfactory experiences with the WiFi, others have faced significant connectivity issues.

Parking
Parking at the Garner Hotel Berlin - Spandau by IHG offers a variety of options that cater to different needs. On-street parking is plentiful and generally free of charge, providing a cost-effective choice for guests. Specifically, there are many free parking spaces available in the immediate vicinity, including directly in front of the hotel and in the adjacent side streets. Some visitors have noted that parking on the street can sometimes be a matter of luck, especially during peak times.

For those preferring more secure and guaranteed spaces, the hotel offers an underground garage. However, these spaces cannot be reserved in advance and come with a daily fee of €15. The garage is accessible by elevator and has a height restriction of 1.8 meters. While some guests have praised the underground parking for being spacious and easily accessible, others have mentioned that it can be somewhat confusing to navigate and that the garage door sometimes experiences issues.

Overall, most reviews suggest that there are generally good parking options available near the hotel, whether opting for the free street parking or the paid underground garage. Improvements could be made in terms of availability and ease of access to better serve all guests.

Family
The reviews for Garner Hotel Berlin - Spandau by IHG highlight its suitability for families, consistently mentioning the hotel as family-friendly and child-friendly. Guests appreciate the appropriate facilities for family stays and its good accessibility, which allows easy movement with toddlers and strollers close to the old town. The hotel ambiance is noted for being conducive to spending quality time together as a family. While the specific request for a baby cot sometimes went unmet, the spacious rooms and practical bathrooms are commended for accommodating family needs. Convenient parking and a favorable location add to the overall positive experience for families looking to explore Berlin. Despite occasional issues like smoking smells, the overall feedback suggests that the hotel provides a pleasant environment for a family vacation.

Business
Garner Hotel Berlin - Spandau by IHG offers a range of amenities specifically catering to business travelers. The hotel is recognized for its modern, functional room designs and cleanliness, making it suitable for business stays. Each room comes equipped with a spacious desk and reliable Wi-Fi, ensuring that guests can comfortably work from their rooms.

Business travelers have praised the hotel's good value for money, underlining the affordability and practicality for business-related travel. The hotel’s strategic location provides quick access to public transportation and business centers, including a nearby Conference Centre, making it convenient for attending meetings or trade fairs. The metro rail’s accessibility further enhances travel ease.

The hotel is described as stylish with a great view, enhancing the overall working environment. Its business-friendly nature, including sound insulation and thorough housekeeping, ensures a conducive environment for both work and rest. Despite being slightly remote, it is still seen as functional and accessible for business purposes.

However, a few practical drawbacks were noted, such as the inability to book underground parking spaces in advance and nighttime room temperature issues. Additionally, the breakfast timings might not align well with tight business schedules. Overall, Garner Hotel Berlin - Spandau by IHG stands out as a competent choice for business travelers needing a reliable and functional stay in Berlin.

Accessible
Select Hotel Berlin Spiegelturm receives a mix of feedback regarding its accessibility for guests with disabilities. The hotel is noted for being generally accessible and features several accessible and handicapped-accessible rooms. Positive aspects include grab bars in the shower and accessible restrooms, ensuring guests with disabilities can navigate these facilities more easily.

However, there are some areas where the hotel falls short. It is not fully wheelchair accessible with specific concerns raised about the lack of accessibility to the basement due to the absence of an elevator. Certain guests also mention difficulties with accessing the 13th floor due to door handle issues. The elevators, while present, are mentioned as requiring better coordination of their "Up" and "Down" functions.

Despite these drawbacks, the location of the hotel contributes positively to its accessibility. Positioned right next to the S-Bahn station Stresow and near Spandau train station, the hotel ensures that its surroundings are easily accessible. Overall, while there are areas for improvement, Select Hotel Berlin Spiegelturm offers a reasonably accessible environment for guests with disabilities.

Dog Friendly
Garner Hotel Berlin - Spandau by IHG caters well to guests traveling with pets, providing a welcoming and accommodating environment. The hotel stands out for its all-around dog-friendly services, allowing pets without an extra fee, making it an ideal choice for pet owners. Pets, including dogs and cats, are accepted and welcomed in the guest rooms, ensuring a comfortable stay for furry companions. Special amenities such as dog biscuits or beds are available in the rooms, enhancing the pet-friendly experience.

However, there are some restrictions to be aware of. Pets are not permitted in the breakfast room or restaurant. This means pet owners will need to make alternative arrangements during breakfast times. Despite this, many pet owners appreciate the overall pet-friendly atmosphere of the hotel.

The hotel maintains a harmonious environment where dogs can stay alert while enjoying beautiful surroundings. Although there is an extra charge for bringing dogs, the welcoming attitude and provisions for pets make it a good option for travelers with pets seeking reliable and comfortable accommodation in Berlin.


No, Garner Hotel Berlin - Spandau by IHG doesn't have any pool.

No, a spa isn't available at Garner Hotel Berlin - Spandau by IHG.

Yes, Garner Hotel Berlin - Spandau by IHG welcomes dogs.

Yes, parking facilities are available at Garner Hotel Berlin - Spandau by IHG.

No, Garner Hotel Berlin - Spandau by IHG doesn't have a gym.

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