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Summary of reviewsThe Holiday Inn Berlin City Center East Prenzlauer Berg by IHG receives high praise for its prime location, nestled in the lively Prenzlauer Berg neighborhood. Guests appreciate the hotel's proximity to a vibrant array of local cafes, restaurants, and shops, with easy access to public transport via the M2 tram stop right outside, making city exploration convenient and efficient. Despite its central positioning, the hotel maintains a peaceful atmosphere within its rooms, providing a quiet retreat amidst a bustling area.
Visitors commend the hotel for its spacious, modern, and exceptionally clean rooms, often described as stylishly furnished and well-equipped with contemporary amenities. Comfort is a key attribute, particularly emphasized through the plush bedding and thoughtful room configurations, accommodating both solo travelers and families with ease. The overall ambience is enhanced by the hotel's meticulous maintenance and cleanliness throughout both private and communal areas.
Holiday Inn Berlin City Center East shines in its breakfast offerings, consistently receiving accolades for its diverse and plentiful buffet that includes a wide variety of both hot and cold dishes, catering to various dietary preferences. The friendly and attentive staff further enrich the dining experience, alongside their multilingual skills and willingness to assist guests, adding a personal touch to the hotel’s service.
The hotel also stands out for its family-friendly environment, providing spacious accommodations and connected room options, making it an ideal choice for families visiting Berlin. Additionally, the well-equipped gym meets the fitness needs of travelers, and the parking solutions, though varied, offer secure options for smaller vehicles, with alternatives available for larger cars.
While the hotel's Wi-Fi receives mixed feedback, with some reporting excellent connectivity and others experiencing challenges, the overall guest experience remains positive due to the hotel’s excellent service, cleanliness, and strategic location. Serving both leisure and business travelers efficiently, the Holiday Inn Berlin City Center East Prenzlauer Berg by IHG is a commendable choice for a comfortable, enjoyable, and functional stay in Berlin. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard RoomModern room with tea and coffee making facilities, cable TV, and a work desk.
Deluxe Junior SuiteThis suite has a electric kettle, air conditioning, sofa, toiletries and a minibar that is refilled on a complimentary basis. An extra bed is available on request.
Premium RoomThis double room features a bathrobe, toiletries, a seating area and a minibar that is refilled on a complimentary basis.
Standard King Room with Courtyard ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Double Room with Courtyard ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
The Holiday Inn Berlin City Center East Prenzlauer Berg by IHG boasts a prime location that is highly praised by guests. Situated in the vibrant Prenzlauer Berg neighborhood, the hotel is surrounded by an array of cafes, restaurants, and shops, making it an ideal spot for exploring local culture. Conveniently, the M2 tram stop is right outside the hotel, providing direct access to key city attractions, including a short ride to Alexanderplatz and connections to other neighborhoods.
The central positioning allows easy access to public transport with both tram and S-Bahn stations nearby. Despite being located on a busy street, guests appreciate the quiet ambiance within the rooms, ensuring a peaceful stay. The nearby streets offer a cozy and pleasant environment, perfect for leisurely walks and discovery of Berlin's charm.
Guests highlight the comfort and cleanliness of the hotel, along with friendly and accommodating staff. The well-equipped rooms provide a relaxing retreat after a day of sightseeing. Additionally, the varied breakfast buffet receives positive mentions, adding to the overall pleasant experience at the hotel.
Overall, the hotel's location is ideal for travelers looking to explore Berlin with ease, offering both tranquility and accessibility to the city's vibrant life.
Breakfast
Holiday Inn Berlin City Center East Prenzlauer Berg by IHG has garnered significant praise for its breakfast offerings. Guests consistently highlight the extensive and varied breakfast buffet, describing it as excellent, delicious, and sometimes even spectacular. The breakfast ambiance is often noted as inviting, contributing to a pleasant start to the day. The buffet is widely appreciated for its large selection, which includes fresh fruits, pastries, a variety of both cold and hot dishes, and even a "make your own waffle" section. Vegetarian and vegan options are available, catering to diverse dietary preferences.
While the quality and quantity of the breakfast are frequently commended, some guests point out the relatively high cost of the meal as a downside. Despite this, the breakfast is considered worth the price by many, especially given the abundance and range offered. The friendliness and helpfulness of the staff in the breakfast area add to the positive experience, enhancing the overall satisfaction of guests dining there.
Rooms
Located in the lively neighborhood of Prenzlauer Berg, the Holiday Inn Berlin City Center East provides travelers with modern and spacious accommodations that promise a restful stay. Guests consistently praise the hotel for its exceptionally clean and comfortable rooms, which are often described as stylishly furnished with an inviting atmosphere. Many travelers appreciate the quietude offered by rooms facing the inner courtyard, allowing for a peaceful night's sleep despite the hotel's central location. The rooms are well-equipped with contemporary amenities that include comfortable beds and generous storage, catering to the needs of both solo travelers and families.
Beyond the individual rooms, guests also highlight the hotel's freshly renovated interiors and overall cleanliness, contributing to a pleasant and welcoming environment. The service provided by the staff receives frequent accolades for their friendliness and helpfulness, enhancing the overall experience. Visitors also enjoy the extensive breakfast buffet, with diverse options served until late morning, ensuring a satisfying start to the day.
The hotel's proximity to public transport, including a nearby tram stop, adds convenience for those looking to explore Berlin effortlessly. This combination of comfort, cleanliness, modern design, and excellent service suggests that future guests are likely to enjoy a pleasant stay, making the Holiday Inn Berlin City Center East a noteworthy choice for accommodating various travel needs.
Beds
Holiday Inn Berlin City Center East Prenzlauer Berg by IHG garners positive feedback for its comfortable and spacious accommodations, particularly focusing on the beds. Guests consistently describe the beds as comfortable, often using descriptors like "super comfortable" and "very comfortable," with several appreciating the variety of pillows that cater to different preferences. The rooms are large and cozy, contributing to a restful experience with good mattresses and large beds, including box spring and king-size options. While most reviews highlight the beds' comfort, a few guests found the mattresses on the firmer side. Nonetheless, cleanliness is praised, ensuring that the beds are not only cozy but also well-maintained. Overall, travelers enjoy a relaxing stay with emphasis on comfort in the heart of Berlin's vibrant Prenzlauer Berg area.
Cleanliness
The Holiday Inn Berlin City Center East Prenzlauer Berg by IHG consistently impresses guests with its exceptional standards of cleanliness. Visitors appreciate the spacious, modern rooms that are always spotless, making for a comfortable and hassle-free stay. The hotel's meticulous upkeep extends to both the room interiors and communal areas, with many highlighting the impeccable sanitation and hygiene throughout the property. The tastefully furnished rooms, equipped with all necessary amenities, add to the overall sense of comfort and style. Guests also note the friendly and attentive staff, which enhances the welcoming atmosphere. Positioned in a convenient location with good transport links, the hotel offers a perfect blend of cleanliness, comfort, and accessibility, ensuring a pleasant experience for travelers seeking both relaxation and functionality.
Staff
Holiday Inn Berlin City Center East Prenzlauer Berg shines with its welcoming and attentive staff, creating an inviting atmosphere for guests. Many travelers praise the hotel's team for being exceptionally friendly, helpful, and motivated, ensuring a pleasant experience from the moment of arrival. The reception staff are lauded for their competence and dedication, often going out of their way to provide informative assistance, including directions and transportation advice, making navigating Berlin a breeze.
Guests frequently highlight the staff's politeness and readiness to accommodate various requests, from specific room preferences to holding luggage. This friendly demeanor extends beyond the reception to the dining room, where the service is consistently described as kind and attentive. Housekeeping also receives positive notes for maintaining clean and comfortable rooms, contributing further to the hotel’s satisfaction.
The staff's multilingual capabilities, including fluent English and Spanish, add to their ability to communicate effectively with international guests, enhancing their interaction and service. Overall, the team’s exceptional service and positive atmosphere are key highlights, leaving guests with a memorable stay that feels genuinely welcoming and enjoyable.
Wi-Fi
At the Holiday Inn Berlin City Center East Prenzlauer Berg by IHG, guests have experienced mixed reviews regarding the Wi-Fi services. Many found the Wi-Fi to be fast and the connection excellent, noting that free internet is available. It was appreciated for efficiently covering basic connectivity needs during a stay. However, some guests encountered challenges, particularly on the 4th floor, where the Wi-Fi was reported as inadequate. There were also concerns about additional charges for Wi-Fi, which some found surprising given modern expectations for complimentary access. For those whose experience with the internet was positive, the quality was highlighted as being very good, proving reliable for travelers. Overall, while the internet services met the needs for many, there remain areas of inconsistency that could be addressed to enhance the guest experience.
Gym
The gym at the Holiday Inn Berlin City Center East Prenzlauer Berg by IHG generally receives high praise from guests for its quality and convenience. Described by many as well-equipped, the gym provides everything needed for a good workout. Guests appreciate the thoughtful organization and range of equipment, allowing for a comprehensive fitness routine, even during a holiday. The gym's accessibility is another highlight, with good opening hours that cater to various schedules. While there is the occasional mention of sparse equipment, the consensus is that the gym is excellent for a hotel setting, making it a reliable option for those looking to stay fit while traveling.
Parking
The parking situation at the Holiday Inn Berlin City Center East Prenzlauer Berg by IHG presents some complexity but also several options. While the hotel does offer an underground garage with an automatic elevator system, it's primarily suitable for small cars with height restrictions up to 1.6 meters. This garage offers secure parking, yet it may not accommodate medium-sized and larger vehicles, such as SUVs. For guests with smaller cars, the automated system seems to work smoothly, and some have reported a secure and convenient parking experience.
Others found helpful alternatives with street parking, especially with guidance from the friendly reception staff. Street parking fees are reasonable at €2 per hour from morning until midnight, with the possibility of free parking nearby. While some guests found parking on the street straightforward, it could become challenging, particularly during peak times or when the underground garage faced accessibility issues due to renovations.
Overall, while the hotel offers some parking solutions, guests with larger vehicles or those arriving during high-traffic periods might need to explore nearby public parking facilities or street options. A bit of luck and strategic timing may enhance the parking experience, making it more manageable for those needing to navigate this aspect of their stay.
Family
Holiday Inn Berlin City Center East Prenzlauer Berg by IHG is a standout choice for families visiting Berlin. The hotel boasts a family-friendly atmosphere, offering excellent amenities that cater to guests of all ages. Rooms are spacious and clean, with options like premium rooms and junior suites that provide plenty of room for families, even accommodating additional beds with ease. This makes it a practical choice for both short trips and extended stays. Many families appreciate the hotel's ability to provide connected double rooms, ensuring everyone is comfortable.
Guests have noted the kindness and accommodating nature of the staff, who go out of their way to make children and families feel welcome. The location in Prenzlauer Berg adds to the hotel's appeal, being an ideal neighborhood with great shopping, weekly markets, and affordable dining options that are perfect for families. Its proximity to attractions like Max Schmeling Halle is also a plus. The peaceful surroundings and comfortable accommodations make it a recommended option for all types of travelers, from singles to families, with visitors of all ages expressing excitement about both the hotel and its location.
4 Star
The Holiday Inn Berlin City Center East Prenzlauer Berg by IHG presents itself as a solid choice located in the vibrant Prenzlauer Berg area. This hotel offers a commendable blend of services for those seeing an upscale mid-range experience. Guests have described their stays as exceptional and superb, often noting that they had a great experience, with many asserting that everything was perfect.
The hotel stands out for its modern design and impresses visitors with its generous breakfast buffet. Rooms are noted to be clean and contemporary, with sufficiently large spaces and generously designed bathrooms and showers. Many guests highlight the excellent value for money, praising the reasonable price-quality ratio and the remarkable price-performance balance.
Although some reviews mention the bathroom products and certain amenities not meeting strict four-star expectations, such as free wi-fi, cleanliness in some areas, and the standard of room technology like televisions, others strongly affirm that the hotel deserves its four-star rating due to overall comfort, facilities, and service. It can be especially recommended for short stays of one or two nights.
In general, the hotel is characterized as modern, appealing, and economical, meriting its four-star status for many visitors, though some believe improvements could elevate it fully to meet First Class standards.
Business
The Holiday Inn Berlin City Center East Prenzlauer Berg by IHG stands out as an excellent choice for business travelers visiting the vibrant city of Berlin. With its well-equipped business center and conference facilities, it meets the needs of professionals on the go. The hotel boasts modern, clean, and businesslike interiors that contribute to a productive and comfortable stay. Its central location provides convenient access to the S-Bahn, enabling easy connections to broader Berlin, while also presenting nearby shopping opportunities for visitors.
The hotel, known for its friendly and attentive staff, offers quiet and clean rooms coupled with good air conditioning, a notable comfort during summer months. For business travelers seeking value for money, this mid-range hotel ticks all the boxes. It impresses with an outstanding price-performance ratio and offers a sense of security with closed basement parking.
In addition to its suitability for business trips, the Holiday Inn also caters to those on family visits or city tours, marking its versatility as a comprehensive travel hub. The breakfast service is efficient, ensuring cleanliness and readiness of tables, enhancing the overall hospitality experience. Positioned in the lively Prenzlauer Berg area, it's a convenient destination not only for business, but also for exploring Berlin’s attractions. With its combination of good service, necessary amenities, and reasonable pricing, it proves to be a solid choice for those traveling on business.
No, Holiday Inn Berlin City Center East Prenzlauer Berg by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Berlin City Center East Prenzlauer Berg by IHG.
No, Holiday Inn Berlin City Center East Prenzlauer Berg by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Berlin City Center East Prenzlauer Berg by IHG.
Yes, Holiday Inn Berlin City Center East Prenzlauer Berg by IHG has a gym.