Motel One Berlin-Upper West
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMotel One Berlin-Upper West is highly regarded for its excellent location, making it a preferred destination for both business and leisure travelers. Situated at the heart of West Berlin, the hotel is close to significant attractions such as the Kurfürstendamm boulevard, Memorial Church and the Zoological Garden. Guests appreciate its excellent public transportation links, including Zoo Station and nearby U-Bahn and S-Bahn stations, facilitating easy travel across Berlin. The surrounding vibrant neighborhood, rich with shopping centers, entertainment options, restaurants and bars, enhances the hotel's appeal.
The hotel's modern design and amenities, including a stunning rooftop terrace with panoramic city views, contribute positively to the guest experience. While breakfast garners mixed reviews, the majority of guests enjoy the varied and delicious offerings, featuring fresh and organic products with vegan and vegetarian options. The breakfast experience is enriched by the tenth-floor terrace views and attentive service, despite some concerns about limited warm options and occasional crowding.
The rooftop bar stands out as a major highlight, offering exceptional views and a sophisticated ambiance comparable to renowned bars in New York and London. Guests laude the inviting atmosphere and high-quality service, making it a preferred spot for evening relaxation. Although dinner service is not provided, the bar sufficiently compensates with its remarkable setting and offerings.
The hotel rooms are clean, modern and tastefully designed, albeit compact with limited storage. Guests appreciate the cleanliness, functionality and comfort, particularly the comfortable beds and essential amenities. High-floor rooms with city views are especially favored. Despite occasional noise from street-facing rooms and minor issues with air conditioning, the accommodations are deemed suitable for short stays.
Cleanliness is consistently praised with the hotel maintaining spotless rooms and common areas. Daily housekeeping ensures a welcoming environment, contributing to the overall modern and stylish atmosphere. The staff receives high marks for their friendliness and professionalism, enhancing the guest experience with their courteous and helpful nature. Efficient check-ins and attentive service across the hotel are frequently highlighted.
The complimentary Wi-Fi is generally reliable and fast, satisfying most guests' needs with speeds occasionally exceeding 100 Mbps. Despite some minor inconsistencies, the overall internet service is deemed satisfactory. The beds, often noted for their comfort and quality, offer a restful sleep with many guests reflecting positively on the mattresses and bedding comfort.
Motel One Berlin-Upper West is also commendable for its dog-friendly policies, providing a welcoming environment for pets with special amenities and services to ensure a comfortable stay for both dogs and their owners. Staff attentiveness to pet needs further underscores the hotel's commitment to pet-friendly hospitality.
Overall, Motel One Berlin-Upper West offers a balanced combination of excellent location, modern amenities and exceptional service, creating a memorable experience for visitors to Berlin.
The hotel's modern design and amenities, including a stunning rooftop terrace with panoramic city views, contribute positively to the guest experience. While breakfast garners mixed reviews, the majority of guests enjoy the varied and delicious offerings, featuring fresh and organic products with vegan and vegetarian options. The breakfast experience is enriched by the tenth-floor terrace views and attentive service, despite some concerns about limited warm options and occasional crowding.
The rooftop bar stands out as a major highlight, offering exceptional views and a sophisticated ambiance comparable to renowned bars in New York and London. Guests laude the inviting atmosphere and high-quality service, making it a preferred spot for evening relaxation. Although dinner service is not provided, the bar sufficiently compensates with its remarkable setting and offerings.
The hotel rooms are clean, modern and tastefully designed, albeit compact with limited storage. Guests appreciate the cleanliness, functionality and comfort, particularly the comfortable beds and essential amenities. High-floor rooms with city views are especially favored. Despite occasional noise from street-facing rooms and minor issues with air conditioning, the accommodations are deemed suitable for short stays.
Cleanliness is consistently praised with the hotel maintaining spotless rooms and common areas. Daily housekeeping ensures a welcoming environment, contributing to the overall modern and stylish atmosphere. The staff receives high marks for their friendliness and professionalism, enhancing the guest experience with their courteous and helpful nature. Efficient check-ins and attentive service across the hotel are frequently highlighted.
The complimentary Wi-Fi is generally reliable and fast, satisfying most guests' needs with speeds occasionally exceeding 100 Mbps. Despite some minor inconsistencies, the overall internet service is deemed satisfactory. The beds, often noted for their comfort and quality, offer a restful sleep with many guests reflecting positively on the mattresses and bedding comfort.
Motel One Berlin-Upper West is also commendable for its dog-friendly policies, providing a welcoming environment for pets with special amenities and services to ensure a comfortable stay for both dogs and their owners. Staff attentiveness to pet needs further underscores the hotel's commitment to pet-friendly hospitality.
Overall, Motel One Berlin-Upper West offers a balanced combination of excellent location, modern amenities and exceptional service, creating a memorable experience for visitors to Berlin.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
About Motel One Berlin-Upper West
License: 2135464
Guest Reviews
Location
The facility is lauded for its excellent access to public transportation, including the Zoo Station with its direct connections to Berlin Airport and various city hotspots, as well as nearby U-Bahn and S-Bahn stations. This connectivity allows for seamless travel across Berlin, whether for sightseeing, shopping or business appointments.
Reviewers highlight the hotel's location as being perfect for exploring Berlin with plenty of shopping centers, entertainment options, restaurants and bars just a short walk away. The beautiful surrounding neighborhood adds to the charm, offering both liveliness and convenience.
The hotel's design and amenities, including a stunning rooftop terrace with breathtaking views of the city, add to its appeal. The friendly and efficient staff enhance the overall experience, making it a highly recommended stay for anyone visiting Berlin. The excellent location combined with modern comforts creates a perfectly balanced retreat for a memorable Berlin adventure.
Breakfast
However, several guests also express dissatisfaction with certain aspects. Common complaints include the high price of breakfast relative to the offerings, a lack of warm food options like scrambled or fried eggs and the breakfast areas being crowded and sometimes impractical with low seating. Additionally, some mention that the selection could be broader and more varied with specific grievances about the absence of items like cottage cheese, bacon and fish. Despite these drawbacks, the overall quality and freshness of food seem to satisfy many visitors, making breakfast at Motel One Berlin-Upper West a generally positive experience with room for improvement.
Dinner
Rooms
Beds
The king-size and double beds are particularly mentioned for their comfort, although a few guests pointed out that double rooms often feature a single duvet and some double beds are two single beds joined together. Despite this, the general consensus is that the mattresses and overall bed quality are very good with many guests enjoying the great mattresses, pillows and bedding comfort. Synthetic bed linen and rooms without proper ventilation are minor concerns mentioned by some guests.
Overall, the beds at Motel One Berlin-Upper West consistently receive high marks for comfort, allowing guests to sleep peacefully and wake up refreshed, making it a top choice for travelers prioritizing sleep quality.
Cleanliness
Staff
The reception staff, in particular, receive numerous accolades for their exemplary service, often mentioned for being polite, accommodating and efficient. Guests appreciate the seamless check-in experience and the promptness with which their queries and requests are handled. The bar and rooftop teams also earn praise for their attentiveness and the high level of service provided.
Despite a few isolated incidents of slow service or unmet expectations, the overall sentiment remains overwhelmingly positive with guests frequently commending the staff's dedication and enthusiasm. Their commitment to providing outstanding customer service contributes significantly to creating a pleasant atmosphere throughout the hotel.
In summary, the exceptional staff at Motel One Berlin-Upper West enhances the guest experience through their consistent friendliness, professionalism and attentiveness, making it a recommended stay for travelers seeking a welcoming and efficient hospitality experience.
Wi-Fi
However, a few guests have noted inconsistencies. Some experienced sluggish speeds, instability or even complete lack of Wi-Fi in certain rooms. These issues, while present, appear to be uncommon. Despite these occasional setbacks, the overall consensus is that the Wi-Fi service tends to be satisfactory for most visitors, especially considering it's free.
While the hotel’s Wi-Fi shines in most areas, the multimedia experience, particularly with the slow and unresponsive TVs, leaves room for improvement. This might affect those looking to use smart features or streaming services.
In summary, Motel One Berlin-Upper West's Wi-Fi generally meets guests' expectations, barring a few instances of inconvenience. The complimentary service, overall reliability and high speeds are appreciated, making it a suitable choice for travelers needing a consistent online connection.
Dog Friendly
No, Motel One Berlin-Upper West doesn't have any pool.
No, a spa isn't available at Motel One Berlin-Upper West.
Yes, Motel One Berlin-Upper West welcomes dogs.
No, parking facilities aren't available at Motel One Berlin-Upper West.
No, Motel One Berlin-Upper West doesn't have a gym.
Location Show Map
More Options
