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Summary of reviewsNH Berlin Potsdamer Platz enjoys a prime location that appeals to tourists keen on exploring Berlin's key attractions and vibrant neighborhoods. Close to major landmarks such as the Brandenburg Gate, Checkpoint Charlie and Potsdamer Platz, it's particularly convenient for event attendees at the nearby Tempodrom. The hotel benefits from excellent connectivity with several S-Bahn, U-Bahn and bus stops nearby, ensuring easy travel throughout the city. Despite being centrally located, the hotel provides a peaceful retreat with quiet, exceptionally clean and well-maintained rooms.
The breakfast at NH Berlin Potsdamer Platz is generally well-received for its variety and quality, catering to diverse dietary needs including vegan and gluten-free options. The setting, sometimes featuring outdoor seating, enhances the dining experience, although some guests feel the price is a bit high.
The rooms are highly praised for their cleanliness, comfort and modern design. Guests appreciate the spacious, well-equipped rooms with comfortable beds, large bathrooms and modern furnishings. Despite some rooms being smaller than expected, the overall sentiment remains positive with mentions of bright and cheerful environments and good views from higher floors.
Staff at the hotel are consistently praised for their friendliness, helpfulness and professionalism, significantly enhancing guest experiences. Housekeeping maintains high standards, ensuring rooms and common areas remain impeccably clean.
While the Wi-Fi service is functional and generally robust, there are occasional issues with slow speeds and connection reliability. Parking presents a mix of convenience challenges due to limited and expensive garage spaces, though alternative parking options in nearby streets are available.
The hotel is friendly and convenient for family trips, offering suitable accommodations even for families with older children, though storage space may be limited for larger families. Additionally, the hotel is well-located near nightlife spots, providing a serene environment while being close to vibrant clubs and restaurants.
Beds are commended for their comfort, contributing to a restful sleep with thoughtful touches like a turn-down service and bottled spring water. Though the hotel doesn't completely live up to its four-star rating according to some guests, it still provides good accommodation and value for both leisure and business travelers.
For guests with disabilities, the hotel offers modern accessible facilities, though some areas like the wheelchair lift could use improvement. Pets are warmly welcomed with special amenities, ensuring a comfortable and accommodating experience for travelers with pets.
Overall, NH Berlin Potsdamer Platz scores highly on location, cleanliness, comfort and friendly service, making it a great choice for a varied range of travelers visiting Berlin. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Standard Double or Twin RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer.
Standard Single RoomThis air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
NH Berlin Potsdamer Platz boasts an exceptional location that appeals to tourists keen on exploring Berlin's key attractions and lively neighborhoods. Situated near the Tempodrom, it is particularly convenient for those attending events or shows. The hotel's central position places it within walking distance of multiple iconic sites, such as the Brandenburg Gate, Checkpoint Charlie and the vibrant Potsdamer Platz.
Accessibility is another strong suit with several S-Bahn, U-Bahn and bus stops nearby, allowing easy travel to various parts of the city. The Anhalter Bahnhof and Halesches Tor stations are just a short walk away, enhancing the connectivity to public transport. In addition to the excellent transport links, guests benefit from proximity to supermarkets, shops, restaurants and bars, ensuring a wide array of amenities and dining choices right at their doorstep.
Despite its bustling location, the hotel offers a peaceful retreat with quiet rooms, making it ideal for both relaxation and adventure. Guests have praised the cleanliness and comfort of the accommodations, further enhancing their stay. Overall, the hotel's prime position, combined with good transport connections and a tranquil environment, makes it a superb choice for a city trip or a more extended visit to Berlin.
Breakfast
The breakfast at NH Berlin Potsdamer Platz generally receives positive feedback for its variety and quality, although there are a few critical remarks regarding its cost. Many guests describe the breakfast as excellent, abundant and very varied with ample fresh and delicious options suitable for different dietary needs, including vegan and gluten-free choices. The breakfast buffet often features a wide selection of cereals, fruits, egg dishes and freshly prepared options like omelettes. Guests appreciate the attentive and friendly staff, as well as the enjoyable breakfast setting, which can sometimes include outdoor seating. However, some reviewers felt that the breakfast was overpriced and could benefit from more variety in items like cold cuts and cheeses. Despite the occasional criticism about the price and specific items, overall, the breakfast experience at NH Berlin Potsdamer Platz is highly rated and well-organized, catering to a wide range of tastes and preferences.
Rooms
The rooms at NH Berlin Potsdamer Platz receive high marks for cleanliness, comfort and modern design. Guests frequently mention that the rooms are spacious and well-equipped, featuring amenities such as comfortable beds, large bathrooms, refrigerators and modern furnishings. Many appreciate the quiet environment, especially those with rooms overlooking the courtyard, ensuring a peaceful stay despite the central location.
While some guests feel that certain rooms are smaller than expected, the overall sentiment is positive regarding their functionality and comfort. The rooms are bright, cheerful and often come with beautiful views, particularly those on higher floors. The bathrooms, often highlighted for their modernity and ample space, although occasionally noted for having transparent doors that may reduce privacy for some.
Housekeeping and cleanliness stand out with rooms being maintained to a high standard and serviced daily. In-room amenities such as flat-screen TVs, coffee makers and even well-thought-out workspaces make the stay more convenient and pleasant for visitors.
Despite minor drawbacks like room size and occasional noise from the street side, the general consensus is that the NH Berlin Potsdamer Platz provides comfortable, clean and well-appointed rooms, contributing positively to the overall guest experience.
Beds
The beds at NH Berlin Potsdamer Platz are highly praised for their comfort and quality. Guests frequently mention how comfortable and soft the bed sheets are, contributing to a restful sleep. The rooms feature large, high-quality beds with some rooms offering box spring beds and an option of two pillow sizes to ensure additional comfort. Reviews consistently highlight the comfort of the mattresses with many describing the beds as very comfortable or even excellent. However, there are a few mixed opinions; some guests found the mattresses too hard or too soft for their liking. Despite these few outliers, the majority of guests appreciated the comfortable, clean bedding and the overall quality of sleep provided. Additionally, the thoughtful turn-down service, which includes a bottle of spring water, adds a nice touch to the guest experience. Overall, the beds at the hotel receive mostly positive feedback, making it a great choice for those prioritizing a good night’s sleep.
Cleanliness
NH Berlin Potsdamer Platz stands out for its remarkable cleanliness, consistently praised by guests for its spotless rooms and well-maintained facilities. The hotel offers clean and modern rooms, described as both comfortable and practical, equipped with all necessary amenities. The bathrooms receive special mention for their cleanliness, contributing to an overall hygienic experience. Guests noted that the cleanliness extends throughout the hotel premises with daily cleaning routines ensuring every corner remains immaculate.
The housekeeping team is highlighted for their excellent service, being both cooperative and proactive. Reviews particularly commend the spotless condition of the rooms with some guests describing them as impeccably clean and well-kept. Many appreciated the welcoming and tidy environment, alongside the quiet and calm atmosphere that the hotel fosters.
From bright and spacious rooms to well-maintained common areas, NH Berlin Potsdamer Platz exceeds cleanliness expectations, ensuring a comfortable and hygienic stay for all guests.
Staff
Guests of NH Berlin Potsdamer Platz consistently praise the hotel's staff for their friendliness and helpfulness. The reception team receives high marks for being accommodating, welcoming and efficient with specific commendations for handling issues promptly and courteously. The staff across all areas, including the cleaning and breakfast teams, are noted to be very attentive, polite and cheerful, making guests feel comfortable and well cared for. Superlatives like exceptionally friendly, incredibly helpful and consistently friendly are frequently used, indicating a team committed to excellent service. Even specific individuals, such as Maximilane at the reception, are highlighted for their outstanding assistance. Overall, guests have found the staff at NH Berlin Potsdamer Platz to be a significant factor in enhancing their stay, contributing greatly to the hotel's pleasant and friendly atmosphere.
Wi-Fi
The Wi-Fi experience at 'NH Berlin Potsdamer Platz' presents a mixed picture. On the positive side, many guests found the Wi-Fi to be good with stable and strong connections in significant instances. Free Wi-Fi is offered, which many appreciated, especially since it was generally good enough for basic needs.
However, there are noteworthy downsides mentioned by guests. Some experienced slow speeds and found the connection unreliable at times. Issues such as Wi-Fi being down for days, complicated access and the need to frequently reconnect were among the complaints. Additionally, there were charges involved for using the Wi-Fi beyond the basic free offering, which was sometimes met with dissatisfaction.
In summary, while the Wi-Fi at the hotel can be robust and functional, there are occasional hiccups and limitations that guests should be prepared for.
Parking
Parking at NH Berlin Potsdamer Platz comes with a mix of convenience and challenges. For those arriving by car, the hotel does offer underground parking, but it is often described as narrow and has limited availability with only a few spaces, making it sometimes difficult to secure a spot. Additionally, parking in the hotel's garage comes with a high fee, which some guests find prohibitive.
There are some positive aspects, however. The hotel's parking options include a private enclosed garage and public parking available adjacent to the hotel for a fee. There are also free parking spaces in the surrounding area, which can be a good alternative. The hotel is also conveniently reachable by both car and public transportation.
Guests looking for more affordable parking might find better luck in the nearby streets or other parking garages, which also offer charging stations for electric cars. Despite the cost and limited spaces, guests appreciate the convenience of being able to park their car close to the hotel with easy parking available in the nearby streets. Overall, while parking is available, it is suggested to arrive early to secure a spot or search the area for free or more affordable options.
Family
NH Berlin Potsdamer Platz receives positive remarks for being family-friendly and convenient for family trips. Guests appreciated the family bed and found the rooms suitable for families, even with older children. Though the rooms are small, they seem to accommodate family needs well with kids having their own space. However, there's a note that the storage space might be insufficient for a family of four and there aren't many specific family features available. Overall, it appears to be a satisfactory choice for families visiting Berlin, especially for those looking for a central location.
Nightlife
The NH Berlin Potsdamer Platz is situated in a quiet and central neighborhood, offering a serene atmosphere while being conveniently located near nightlife spots. With clubs and restaurants just a short walk away, the hotel provides easy access to vibrant nightlife without compromising on peace and quiet. Guests highlighted the presence of lovely restaurants opposite the hotel and nice places nearby to go out for dinner at night. Additionally, its location is well-served by nearby museums and exhibitions, making it a great base for both daytime and nighttime activities.
4 Star
Reviews for the NH Berlin Potsdamer Platz suggest a mixed perception regarding its four-star rating. While some guests find the hotel very comfortable and praise its features, elevator quality and cleanliness as aligning with four-star standards, others feel that the hotel does not fully meet these expectations. A few reviewers mentioned that the furnishings are a bit sparse for a four-star property, although they still found it pleasant to stay.
There are comments expressing that the hotel feels more like a three-star rather than a four-star with some noting that it does not measure up to other NH properties. The price-performance ratio is considered right by some, yet there is a sentiment that the hotel doesn't quite justify its four-star rating according to some guests' experiences.
Business
The NH Berlin Potsdamer Platz is a suitable choice for business travelers, offering a pleasant and professional environment for short business trips. Its location provides great connections to public transport, making commuting convenient. The proximity to nearby restaurants further enhances its suitability for business visitors. While it may not fully meet 4-star standards in terms of amenities and services, it still delivers good accommodation for work-related stays. The hotel staff, though business-oriented and somewhat impersonal, maintains a professional demeanor. Overall, it caters well to the needs of business guests, ensuring a neat and organized stay.
Accessible
NH Berlin Potsdamer Platz offers several accessibility features that make it suitable for guests with disabilities. The hotel is equipped with modern, accessible facilities, including barrier-free bathrooms and accessible rooms located conveniently next to the elevator. Additionally, the location is well-connected, accessible by both U-Bahn and S-Bahn, making it convenient for getting around Berlin.
However, there are a few areas where accessibility could be improved. The hotel's wheelchair lift was reported to be broken and accessible parking spaces were sometimes occupied. While the hotel offers parking, it can be expensive, though free street parking is available nearby. Despite these issues, the hotel generally meets accessibility needs and is suitable for wheelchair users.
Dog Friendly
NH Berlin Potsdamer Platz is highly regarded for its dog-friendly facilities and services. Guests frequently mention the hotel's pet-friendly nature, highlighting the dog-friendly rooms and overall dog-friendliness. Dogs are welcomed warmly with pet-friendly amenities readily available. The hotel lives up to its advertised pet-friendly standards, providing thoughtful touches like a dog welcome pack and dog beds. Visitors with dogs found the staff prompt and helpful with any requirements and there are no complaints about dogs being around. Overall, the hotel provides a comfortable and accommodating experience for travelers with pets.
No, NH Berlin Potsdamer Platz doesn't have any pool.
No, a spa isn't available at NH Berlin Potsdamer Platz.
Yes, NH Berlin Potsdamer Platz welcomes dogs.
Yes, parking facilities are available at NH Berlin Potsdamer Platz.