Nena Apartments Hermannplatz
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Summary of reviewsNena Apartments Hermannplatz is praised for its prime location in the heart of Berlin, offering excellent connectivity with nearby Hermannplatz subway station and multiple public transportation options. The surrounding vibrant neighborhoods, like Neukölln and Kreuzberg, are filled with shops, supermarkets, restaurants and cultural sites, making daily necessities and entertainment readily accessible. Nearby parks such as Tempelhof and Hasenheide provide ample green spaces for outdoor activities. Despite being situated in a bustling area, the apartments are generally quiet, particularly those facing the courtyard, providing a peaceful retreat. The centrality of the apartments makes it an ideal hub for exploring Berlin with major attractions reachable within 30 minutes.
The apartments themselves are spacious, clean and modern, featuring large bathrooms, well-equipped kitchens and essential amenities like balconies, dishwashers and washing machines, making them suitable for families or groups. Though the rooms are described as basic, they are functional and comfortable. Some minor issues with cleanliness and the need for more kitchen utensils have been mentioned, but overall, the apartments are well-maintained.
The staff at Nena Apartments Hermannplatz are frequently highlighted for their friendliness and professionalism. Guests appreciate the courteous receptionists, efficient check-in processes and helpful management, particularly the manager Ayman, who is noted for his supportive approach. Communication with the staff is generally positive, contributing to a welcoming atmosphere.
While the free Wi-Fi is available, it receives mixed reviews due to its inconsistency and occasional connectivity issues, particularly in the basement. The beds also gather mixed responses; however, many find them comfortable with clean, soft bedding, although the sofa beds and pillows need improvement. The apartments are also dog-friendly, allowing pets for a fee with the nearby Hasenheide park providing a convenient space for dog walks, albeit some guests noted issues with pet hair from previous occupants and felt the pet fee could be excessive for small dogs.
In summary, Nena Apartments Hermannplatz offers a well-located, spacious and comfortable stay in Berlin with a generally positive experience highlighted by friendly staff, functional amenities and a vibrant surrounding area. Some improvements in cleanliness, Wi-Fi reliability and bedding comfort could enhance the overall guest experience.
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The apartments themselves are spacious, clean and modern, featuring large bathrooms, well-equipped kitchens and essential amenities like balconies, dishwashers and washing machines, making them suitable for families or groups. Though the rooms are described as basic, they are functional and comfortable. Some minor issues with cleanliness and the need for more kitchen utensils have been mentioned, but overall, the apartments are well-maintained.
The staff at Nena Apartments Hermannplatz are frequently highlighted for their friendliness and professionalism. Guests appreciate the courteous receptionists, efficient check-in processes and helpful management, particularly the manager Ayman, who is noted for his supportive approach. Communication with the staff is generally positive, contributing to a welcoming atmosphere.
While the free Wi-Fi is available, it receives mixed reviews due to its inconsistency and occasional connectivity issues, particularly in the basement. The beds also gather mixed responses; however, many find them comfortable with clean, soft bedding, although the sofa beds and pillows need improvement. The apartments are also dog-friendly, allowing pets for a fee with the nearby Hasenheide park providing a convenient space for dog walks, albeit some guests noted issues with pet hair from previous occupants and felt the pet fee could be excessive for small dogs.
In summary, Nena Apartments Hermannplatz offers a well-located, spacious and comfortable stay in Berlin with a generally positive experience highlighted by friendly staff, functional amenities and a vibrant surrounding area. Some improvements in cleanliness, Wi-Fi reliability and bedding comfort could enhance the overall guest experience.
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About Nena Apartments Hermannplatz
License: HRB 154335 B
Guest Reviews
Location
Guests appreciate the vibrant neighborhood teeming with a variety of shops, supermarkets, cafes and restaurants, making daily necessities conveniently accessible. The bustling environs of Neukölln and Kreuzberg offer an intriguing mix of cultural sites and lively spots, adding a unique charm to the stay. The area is noted for its supermarkets, diverse eateries and close proximity to cultural events like the Carnival of Cultures street parade and concerts at Huxley's New World, enhancing the overall guest experience.
For those who relish outdoor activities, the nearby Tempelhof park and Hasenheide park provide ample green spaces and recreational opportunities. The location is also ideal for cultural trips and city exploration by bike. Despite the central hustle and bustle, many reviews highlight the relative quiet inside the apartments, ensuring a pleasant and comfortable stay.
The strategic location of the apartments offers an excellent hub for visitors aiming to explore the southern areas of Berlin or other renowned districts like Kreuzbürger. The centrality of the apartments allows all attractions to be reached within 30 minutes, making it a highly recommended choice for travelers looking to experience Berlin comprehensively.
Rooms
The location is highly convenient with a subway station and supermarkets nearby, making it an excellent choice for those wanting to explore the city easily. The apartments are noted to be quiet despite their central location, particularly if they are facing the courtyard rather than the street, ensuring a peaceful stay.
Although the rooms are often described as basic, they are modern and comfortable, offering all necessary amenities for a short stay. Some minor issues were mentioned, such as the need for more kitchen utensils and occasional responsiveness issues with the management.
Overall, Nena Apartments Hermannplatz stands out for its spaciousness, cleanliness and superb central location, providing a practical and comfortable base for visitors.
Beds
However, there are recurring issues with the sofa beds, frequently described as very uncomfortable, often too hard or too soft and not suitable for adults. Complaints also arise regarding the bed size with some double beds deemed narrow or short for two adults. Additionally, creaky beds and worn-out mattresses are noted by several guests as areas needing improvement. Poor pillow quality is another common concern with many finding them too flat or the wrong size.
Overall, while the main beds generally meet comfort expectations, enhanced attention to the sofa beds and pillows could significantly elevate the sleeping experience at Nena Apartments Hermannplatz.
Cleanliness
However, several reviews point out significant cleanliness issues, including dirty dishes in the dishwasher, mold in bathrooms, unfinished cleaning, dirty walls, poorly cleaned carpets and dog hair from previous guests. Some specific areas such as the bathroom, kitchen utensils and even the balcony show recurring problems. Despite the presence of friendly and helpful staff and proficient caregivers, the inconsistency in maintaining high cleaning standards is notable.
Overall, while many guests find the apartments clean and welcoming, others encounter serious deficiencies that detract from their stay.
Staff
The manager, particularly Ayman, stands out for his dedication and supportive approach, quickly resolving issues and making guests feel welcome. Communication with staff tends to be positive with many guests noting the pleasant and responsive interactions. The attentive nature of the staff contributes to a generally positive atmosphere with receptionists and caretakers providing substantial assistance and information.
However, there are mentions of occasional unresponsiveness and instances of inexperienced staff not being able to adequately address specific issues. Despite these less frequent negative experiences, the overall consensus is that the staff at Nena Apartments Hermannplatz are friendly, accommodating and work hard to ensure a pleasant stay for their guests.
Wi-Fi
Dog Friendly
However, there are a few areas for improvement. Some guests noted issues with dog hair from previous occupants and one mentioned that the 10€ per day fee for a chihuahua felt excessive. Despite these minor downsides, the overall sentiment remains positive, highlighting its suitability for families with pets and its excellent location for dog walks.
No, Nena Apartments Hermannplatz doesn't have any pool.
No, a spa isn't available at Nena Apartments Hermannplatz.
Yes, Nena Apartments Hermannplatz welcomes dogs.
No, parking facilities aren't available at Nena Apartments Hermannplatz.
No, Nena Apartments Hermannplatz doesn't have a gym.
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