Novotel Berlin Mitte

Berlin 52.51307400, 13.40487100 , Fischerinsel 12 (Show on Map)
8.1
Very Good


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Summary of reviewsNovotel Berlin Mitte, located in the heart of Berlin Mitte, enjoys a prime location that is especially convenient for tourists and business travelers. The hotel is just a few minutes away from Alexanderplatz and other notable landmarks such as Berlin Cathedral and Museum Island. The proximity to the Spittelmarkt U-Bahn station and various bus stops makes it easy for guests to access the city's main attractions. The surrounding area is safe and bustling with amenities like supermarkets, cafes and restaurants, making it ideal for families. The central yet quiet setting ensures a pleasant stay, making it a recommended base for exploring Berlin.

The breakfast buffet at Novotel Berlin Mitte is a highlight for many guests, featuring a wide range of delicious and varied options, including offerings for children at a reduced price. Guests frequently appreciate the friendly and efficient service, although some find the cost of around 25 euros per person to be quite high. Nevertheless, the quality, variety and convenience make it well worth the price for many.

The hotel's dinner service offers a more mixed experience. While the food quality, especially items like burgers, is praised, the restaurant faces significant operational restrictions with limited hours and menu options. The high prices and occasional cleanliness issues further detract from the dining experience, often leaving guests to seek alternatives outside the hotel. However, the bar area provides a modern and pleasant atmosphere for an evening drink.

Rooms at Novotel Berlin Mitte are generally well-received for their cleanliness and spaciousness. Guests find them comfortable and well-equipped with amenities like air conditioning, tea and coffee facilities and soundproof windows. However, some rooms could benefit from renovations to update decor and improve cleanliness in certain areas. Despite these drawbacks, the overall room experience is positive, particularly for those valuing comfort and space.

Cleanliness is a strong point for the hotel with guests frequently praising the tidy and well-maintained rooms. The bathrooms are particularly noted for their cleanliness. While there are occasional issues with stained carpets and minor cleanliness lapses, the overall standard is high, supported by a responsive housekeeping staff.

The staff at Novotel Berlin Mitte are commonly described as friendly, helpful and professional. The reception, bar and housekeeping staff receive commendations for their polite and accommodating service, although there are occasional mentions of inconsistency in staff attitudes. Generally, however, the staff contribute positively to the guest experience.

Free Wi-Fi is available throughout the hotel and is generally reliable and fast, although some guests experience connectivity issues in their rooms and public areas. The gym facilities are adequate for a basic workout and are complemented by a pleasant sauna. However, the gym's small size and location in the basement without Wi-Fi coverage are noted drawbacks.

Parking at the hotel is secure and convenient, though it comes at a higher cost of around €19-20 per night, which some guests find steep. Despite this, the on-site underground parking provides added convenience in a busy city like Berlin.

Families find Novotel Berlin Mitte particularly accommodating with spacious rooms, comfortable beds for children and numerous child-friendly amenities like welcome gifts and play areas. The central location makes it easy for families to explore the city, although some rooms may feel slightly cramped for larger families.

In summary, Novotel Berlin Mitte offers a comfortable and convenient stay with an exceptional location, making it a favored choice for tourists and families visiting Berlin. The friendly staff, clean rooms, comprehensive breakfast and child-friendly facilities markedly enhance the guest experience.
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Family Friendly Hotel
This hotel is frequently mentioned as a family-friendly option in Berlin. It provides amenities and services suitable for families with children, including great breakfast.

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Privilege Room with Double Bed Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 1 bed.

Superior Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 1 bed.

Standard single room - Accessible The single room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Standard Queen Room - Accessible The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a minibar, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Superior double room with sofa bed Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a safe deposit box. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
Nestled in a prime spot in Berlin Mitte, Novotel Berlin Mitte boasts an exceptional location that perfectly caters to tourists and business travelers alike. Situated just minutes away from Alexanderplatz and iconic landmarks like the Berlin Cathedral and Museum Island, the hotel provides easy access to many of the city's main attractions. Reviewers repeatedly praised the central location, highlighting its convenience with public transport options, including the nearby Spittelmarkt U-Bahn station and multiple bus stops right outside the hotel.

Guests found the surrounding area to be safe and bustling with amenities such as supermarkets, cafes and restaurants, making it a suitable choice for families as well. The proximity to major sightseeing spots means visitors can often explore on foot, enjoying short walks to places like Alexanderplatz, the Brandenburg Gate and various museums. The hotel is also noted for its cleanliness, friendly staff and the overall comfort of its rooms, which are described as spacious and well-maintained.

The central setting of Novotel Berlin Mitte not only offers easy access to the city's diverse attractions but also ensures a quiet and pleasant stay, despite being in a lively area. This ideal combination of prime location, comfort and convenience makes it a highly recommended base for exploring the vibrant city of Berlin.

Breakfast
The breakfast experience at Novotel Berlin Mitte receives generally high praise from guests, highlighting it as a standout feature of the hotel. The breakfast buffet is described as extensive, varied and delicious with a wide range of options to cater to different tastes and dietary requirements, including offerings for children at a reduced price. Guests frequently mention the friendly and efficient service provided by the staff, adding to the overall positive experience.

The breakfast options are plentiful, covering everything from hot items like bacon and eggs to fresh fruit, croissants and even a selection of gluten-free and lactose-free options. The breakfast buffet is noted for being well-organized, ensuring that it remains well-stocked until the end of service, which is appreciated by late risers.

However, a recurring point of concern is the cost of the breakfast, which some guests feel is quite high with prices around 25 euros per person. Despite this, many guests believe that the quality, variety and convenience offered make it worth the price.

Overall, the breakfast at Novotel Berlin Mitte is lauded for its richness, taste and variety, making it a highlight for many guests during their stay.

Dinner
Novotel Berlin Mitte offers a mixed dining experience for its guests. The hotel's restaurant, while praised for items like burgers and the overall food quality during specific instances, faces significant restrictions. It remains closed on weekends and has a short dinner schedule, opening only after 6 pm. The dining menu is notably limited, often leading to limited choices and frequently sold-out items. Guests have also commented on the high prices for both food and drinks, describing them as expensive for families.

On the positive side, the bar area is modern and provides a pleasant end-of-day experience for many, although it too retains limited hours, not opening until the evening and closing early. Service at the restaurant has been highlighted as exceptionally friendly by some, contributing positively to their dining experience.

Unfortunately, the restaurant's operational limitations mean guests often find dinner unavailable without prior notice. This lack of availability, coupled with the absence of room service, frequently leaves guests seeking alternative dining options outside the hotel. The occasional unpleasant smells and lack of cleanliness add to the overall inconvenience.

In summary, while Novotel Berlin Mitte has potential with some tasty food and a pleasant bar area, its restrictive dining hours, high costs and limited menu options suggest guests might often need to explore nearby restaurants for more consistent and affordable dining experiences.

Rooms
The rooms at Novotel Berlin Mitte receive mixed feedback from guests with notable praise for their cleanliness and spaciousness. Many appreciated the excellent room size, which comfortably accommodated families and provided sufficient amenities such as air conditioning, tea and coffee facilities and soundproof windows. Rooms were frequently described as tidy, neat and well-maintained, contributing to an overall comfortable stay.

However, several reviews pointed out that the hotel rooms could benefit from renovations. Some guests found the decor and furnishings to be outdated with specific complaints about old and stained carpets, dated furniture and less-than-ideal cleanliness in certain areas. While many rooms were spacious and equipped with modern conveniences, others were considered too small, especially for families of four and some had issues with temperature control and insufficient cleaning during their stay.

Despite these drawbacks, Novotel Berlin Mitte's rooms offer a generally positive experience for travelers, particularly those valuing cleanliness and spacious layouts. The hotel's prime location, friendly staff and comfortable beds further enhance the guest experience, making it a suitable option for families and tourists visiting Berlin.

Beds
The beds at Novotel Berlin Mitte offer a mixed experience, according to guest reviews. Many guests found the beds to be comfortable with several highlighting the beds as very comfortable or even an absolute dream to sleep in. The main beds are generally described as firm and supportive with clean and quality bed linen contributing to a good night's sleep.

However, there's some inconsistency, as others found the beds too hard or too soft, suggesting that comfort may be subjective or vary from room to room. The pillows also received mixed feedback with some finding them too hard or not to their preference.

The extra and sofa beds tend to fare worse in reviews, often described as uncomfortable, old or even the worst some guests have experienced. They are often mentioned as less comfortable compared to the main beds with issues like sagging mattresses and missing planks contributing to discomfort.

Rooms are generally spacious, accommodating families well with large enough beds, although some found the double beds to be a bit narrow or difficult to access on one side. Despite a few mentions of bedding not being replenished adequately, overall, the bed experience at Novotel Berlin Mitte largely depends on individual preferences and the specific room allocated.

Cleanliness
Guest reviews of Novotel Berlin Mitte generally commend the cleanliness of the hotel. Many guests appreciate that the rooms are very clean, tidy and well-maintained with consistent positive feedback highlighting the hotel's overall cleanliness. The bathrooms, in particular, are noted for being clean and well-kept with towels and linens frequently changed. Daily room cleaning is often cited as satisfactory or better, contributing to a comfortable and cozy stay.

However, there are some recurring complaints regarding the carpets, which many guests have found to be stained or in need of thorough cleaning. A few reviews also mention instances of overlooked cleaning with dust or minor cleanliness issues in certain rooms and areas of the hotel. While the majority of feedback indicates clean and pleasant accommodations, certain incidents of poor or inconsistent housekeeping have been highlighted, such as missed towels or cleanliness details.

Despite these few negative points, the hotel is generally perceived as clean with friendly housekeeping staff who are responsive to cleaning requests. The positive aspects combined with a central location make it a favorable choice for many travelers seeking cleanliness and convenience during their stay in Berlin.

Staff
The staff at Novotel Berlin Mitte have received a variety of reviews with many guests praising their friendliness and helpfulness. Visitors frequently noted that the hotel staff, across various departments including reception, bar and housekeeping, were polite, accommodating and attentive. The professional and exemplary service stood out with several guests mentioning superior and efficient service from a team that made a real effort to be friendly and approachable.

Some specific comments highlighted that staff members were particularly good at speaking English and were responsive to guests' requests. A few guests remarked on how staff went out of their way to assist with issues such as delayed baggage or late check-out requests. The check-in process was often quick and efficient with reception staff frequently being described as helpful, accommodating and polite.

However, there were also mentions of inconsistency in staff attitudes. A number of reviews pointed out instances of rudeness or unhelpfulness, especially at the reception desk. While many staff members received praise for their welcoming demeanor, there were occasional comments about staff appearing curt or arrogant and some guests felt that certain employees could benefit from better training.

Overall, while the staff at Novotel Berlin Mitte generally receive commendations for their friendliness and assistance, there is room for improvement in ensuring a consistently positive experience for all guests.

Wi-Fi
Visitors to Novotel Berlin Mitte have shared mixed experiences regarding the hotel's internet services. Many appreciated that free Wi-Fi is offered throughout the hotel, noting that it generally provided a strong and stable connection. Several pointed out that the free Wi-Fi was sufficient in speed for day-to-day needs and was a valuable inclusion. Some guests also mentioned that Wi-Fi worked well in general areas and were pleased with the fast and reliable internet.

However, there are notable areas for improvement. A significant number of guests experienced issues with Wi-Fi in their rooms, reporting poor signal, slow speeds and frequent disconnections. Specifically, Wi-Fi coverage was said to be weak or non-existent in the basement fitness facility and some guests encountered instability requiring frequent re-login. While there is an option to purchase faster internet, some found this additional service expensive and noted that even the free service occasionally performed poorly.

Overall, while the Wi-Fi at Novotel Berlin Mitte can meet basic needs, there is room for enhancement to ensure a more consistently positive experience across all areas of the hotel.

Gym
The gym facilities at Novotel Berlin Mitte receive mixed reviews from guests. Generally, it is noted that the gym is well-equipped and maintained with all the necessary equipment for a basic workout. Guests appreciated the availability of both a gym and a sauna, describing the fitness center as good, nice and adequate. Some highlight that the fitness room was great and the sauna very pleasant, adding to the overall experience.

However, there are mentions of the gym being quite small with some guests feeling that it could benefit from more space and additional equipment. The location of the fitness room in the basement with no Wi-Fi coverage and less than clear access directions to the gym and sauna also appear as minor points of criticism. Despite these aspects, the gym is available and serves its purpose for a basic workout during a stay at the hotel.

Parking
Parking at Novotel Berlin Mitte is generally praised for its convenience and security with many appreciating the availability of on-site, underground parking. Guests found the parking facilities spacious, secure and directly accessible from within the hotel. The underground garage provides a safe spot for vehicles with a notably easy access process.

However, a common criticism among reviewers is the high cost associated with parking with fees typically set at €19-20 per night. Many guests felt the parking fee was too expensive and noted it added significantly to their overall stay costs. Some guests pointed out the lack of clear information about parking fees upon arrival, which could lead to unpleasant surprises.

Despite the cost concern, the availability of covered, secure parking within the hotel premises is seen as a major convenience, especially in a busy city like Berlin. Thus, while the parking facilities receive a thumbs-up for their quality and ease of use, potential visitors should be prepared for the additional expense.

Family
Novotel Berlin Mitte stands out as a family-friendly hotel in the heart of Berlin, catering well to the needs of those traveling with children. Families have praised the hotel's spacious rooms, ideal for accommodating both parents and kids comfortably. Many found the beds, including sofa beds and fold-out couches, to be particularly comfortable for children.

The hotel’s atmosphere is welcoming and child-friendly with staff going above and beyond to assist guests with children. Parents appreciate the special touches, such as children receiving a welcome gift and the affordable breakfast options for kids, who are charged a minimal fee.

The play areas and children's zones are heavily appreciated, providing entertainment for the young ones during their stay. The lobby features a dedicated kids' corner, which includes video games and a variety of activities to keep children engaged. Families also noted the thoughtful provision of baby beds and high chairs, enhancing the convenience for those traveling with younger children.

The hotel's central location makes it a convenient base for sightseeing trips with family. While some reviews mentioned that family rooms can feel a bit small, particularly for larger families or extended stays, the overall consensus is that Novotel Berlin Mitte effectively caters to family needs with its spacious and well-equipped rooms.

In summary, Novotel Berlin Mitte offers a comfortable and welcoming environment, making it an excellent choice for families seeking a hotel in Berlin with good location, great facilities for kids and helpful staff.

4 Star
Most guest reviews for Novotel Berlin Mitte indicate mixed opinions regarding its four-star rating. While some guests consider the hotel to be adequately meeting four-star standards, others feel that it falls short, appearing more like a three-star establishment. Several aspects such as the quality of service and overall cleanliness align with four-star expectations, yet areas like outdated facilities, bathroom issues and insufficient in-room amenities detract from the overall perception.

The hotel's cleanliness is generally praised with rooms being described as spotlessly clean and cozy. However, specific points such as low ventilation, hard beds and noisy air-conditioning are noted as drawbacks. Some guests also mention the need for upgrades or renovations to match the four-star promise fully. The value of the breakfast is questioned with some feeling it is overpriced.

Additionally, the hotel caters decently to various guest needs but is not ideal for larger families or those reserving through certain booking channels. Overall, Novotel Berlin Mitte provides a reasonable experience for a four-star hotel, but it may benefit from some improvements to fully justify its rating.

Business
Novotel Berlin Mitte stands out as an ideal choice for business travelers, offering excellent value for money. Its convenient and central location places guests within easy reach of main streets, train stations and major business venues, making it well-suited for short business stays and overnight accommodations.

The hotel boasts a good price-value ratio and is praised for its modern interior, clean and spacious rooms and professional front desk services. Business-friendly amenities include good Wi-Fi, a business center and meeting facilities that cater to various professional needs. The availability of clear sockets and freely accessible printers further enhances the hotel's appeal to business visitors.

Guests appreciate the straightforward check-in and check-out process and the helpful and attentive staff, especially those who are proficient in English. Overall, Novotel Berlin Mitte is recognized as a business-friendly hotel that excels in providing comfort and convenience for corporate travelers.

Accessible
Novotel Berlin Mitte demonstrates a strong commitment to accessibility, providing an inclusive experience for guests with disabilities. The hotel rooms are specifically designed to be handicap accessible and the overall hotel structure supports wheelchair access. This includes elevators that accommodate wheelchairs and accessible bathrooms that, while not overly spacious, are practical and functional. The hotel’s fantastic facilities add to the convenience and clothes bins in the room are deemed helpful.

The location of Novotel Berlin Mitte is another highlight, being described as accessible for those arriving by car and beneficial for its proximity to public transport options, including nearby metro stations. The hotel's position also makes it an accessible base for exploring popular areas such as Alexanderplatz. Despite one critique noting that accessible rooms might not be as aesthetically pleasing as other rooms, the general sentiment leans towards positive, stressing the accessible nature of both the hotel's facilities and its location. Overall, Novotel Berlin Mitte is well-regarded for its considerations towards guests with disabilities, making travel smoother and more inclusive.

Dog Friendly
The Novotel Berlin Mitte receives positive remarks for its welcoming and accommodating attitude towards pets, particularly dogs. Guests appreciate the pet-friendly environment, noting specific amenities like dog beds and the availability of dog food. The area designated for dogs and kids is another highlight. Pets are allowed in rooms, which adds to the convenience for traveling pet owners. Though traveling with a dog incurs an extra cost, it is deemed worthwhile by guests who value the hotel's friendly atmosphere and its efforts to make both pets and their owners feel comfortable. Overall, the hotel's pet-friendly policy is well-received, contributing to a great stay for those accompanied by their furry friends.


No, Novotel Berlin Mitte doesn't have any pool.

No, a spa isn't available at Novotel Berlin Mitte.

Yes, Novotel Berlin Mitte welcomes dogs.

Yes, parking facilities are available at Novotel Berlin Mitte.

Yes, Novotel Berlin Mitte has a gym.

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