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Summary of reviewsThe acom-Hotel Berlin Kurfürstendamm enjoys a stellar reputation for its prime location nestled in the heart of Berlin. Proximity to key attractions like the Zoologischer Garten train station and the bustling Kurfürstendamm provides guests with remarkable convenience. Tourists and business travelers alike benefit from easy access to public transportation, popular shopping areas, restaurants and nightlife spots. Despite the hotel's central situation, the rooms are noted for their tranquility due to excellent sound insulation, making it a perfect base for exploring Berlin.
Breakfast at the hotel receives predominantly positive feedback. Guests commend its variety, quality and reasonable pricing. The buffet includes both sweet and savory options, such as scrambled eggs and sausages with many applauding the delicious coffee. While there are minor gripes about occasional repetition or a lack of vegan options, the breakfast experience is generally considered a highlight of the stay, set in a pleasant, newly renovated dining area with a view of Kurfürstendamm.
Guest reviews of the rooms reveal a mixed bag. Many appreciate the spacious, clean and historically charming accommodations with modern furnishings and substantial bathrooms. However, recurring complaints about outdated decor and furnishings, such as old carpets and furniture, indicate a need for renovation. While comfort levels are generally high with many enjoying the comfortable beds, issues like inconsistent mattress firmness, lack of air conditioning and poor Wi-Fi connectivity are points of concern.
Cleanliness is generally well-regarded with guests noting the daily cleaning services and well-maintained bathrooms. However, the hotel’s age shows in areas like stained carpets and occasional housekeeping lapses. The lobby and communal areas are typically clean, contributing to a neat overall appearance.
Feedback on the staff is overwhelmingly positive. Guests highlight their friendliness, efficiency and helpfulness with numerous commendations for the reception team. Despite rare mentions of language barriers, the majority of guests felt well taken care of, significantly enhancing their overall experience.
Wi-Fi quality received mixed reviews. While some guests found it powerful and reliable, others experienced slow and unstable connections, highlighting inconsistency in service. The parking situation is manageable with several nearby garages and street parking options available, albeit at varying costs.
Families find the hotel accommodating with amenities like free cots and convenient access to local attractions. The vibrant nightlife surrounding the hotel is both a draw and a drawback, as some rooms face street noise. Light sleepers may encounter disturbances, though the lively atmosphere is a plus for many.
Guests’ opinions on bed quality vary. While many found the beds comfortable, others cited issues with mattress firmness and structural integrity. The hotel’s suitability for business travelers is noted, thanks to functional rooms and an efficient check-in process, though the inconsistent Wi-Fi could pose challenges.
In summary, acom-Hotel Berlin Kurfürstendamm offers a strategically central location, comfortable yet occasionally dated rooms and a highly commendable staff, making it a strong choice for a diverse array of guests despite some areas needing improvement. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Room Types
Standard Single RoomWarmly decorated room featuring cable TV, a desk and an en suite bathroom.
Standard Double or Twin RoomWarmly decorated room featuring cable TV, a desk and an en suite bathroom.
Comfort Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The twin/double room features soundproof walls, a carpeted floor and heating.
Guest Reviews
7.0
Good
Location
Nestled in the heart of Berlin, 'acom-Hotel Berlin Kurfürstendamm' boasts a location that consistently impresses its guests. Strategically situated near the Zoologischer Garten train station and right on Kurfürstendamm, this hotel offers unparalleled access to the city's top attractions. Visitors find it incredibly convenient for exploring Berlin with public transportation options like the U-Bahn and S-Bahn just steps away.
The central location means that popular shopping areas, renowned sights like the Kaiser Wilhelm Memorial Church and cultural venues such as the Theater des Westens are all within easy walking distance. Guests appreciate the hotel's proximity to numerous restaurants, bars and shops, making it a perfect base for both sightseeing and enjoying Berlin's vibrant nightlife.
Despite being on a bustling main street, reviews frequently mention the tranquility of the rooms, attributing this to excellent sound insulation. It's an ideal spot, praised for being super central and close to everything one might need, from tourist hot spots to everyday conveniences.
Whether in town for business, leisure or a quick city break, 'acom-Hotel Berlin Kurfürstendamm' offers an unbeatable combination of location, accessibility and a touch of Berlin's historic charm.
Breakfast
The breakfast at acom-Hotel Berlin Kurfürstendamm has garnered predominantly positive feedback from guests who appreciate its variety, quality and value for money. Many guests have highlighted the breakfast as good, very good or even excellent, noting the delicious and diverse options available. The buffet is well-stocked with both sweet and savory choices, including hearty items like scrambled eggs and sausages. The coffee, in particular, has been frequently praised for its taste.
Guests enjoy the pleasant atmosphere of the breakfast room, which offers a nice view of Kurfürstendamm. The spacious setting and recent renovations have received compliments, enhancing the overall breakfast experience. Despite some guests mentioning that the selection could be broader and a few items occasionally run out, the general consensus is that breakfast is satisfactory and adequate.
Though there are minor criticisms about the selection being somewhat repetitive or lacking certain options like vegan foods, the breakfast is often described as a highlight of the stay. The price of the breakfast is largely seen as reasonable, making it a good value-for-money option. Overall, the breakfast at acom-Hotel Berlin Kurfürstendamm meets the expectations of most guests, providing a solid start to their day in Berlin.
Rooms
The reviews of 'acom-Hotel Berlin Kurfürstendamm' reveal a mixed yet insightful picture of the room experience. Most guests appreciated the spaciousness of the rooms, noting that they were clean, comfortable and often larger than expected. Many rooms were modern and well furnished with high ceilings and substantial bathrooms enhancing the overall accommodation experience. The hotel's historical charm was a positive highlight and its prime location provided easy access to public transportation and nearby attractions.
Despite these strengths, there were recurring complaints about outdated furnishings and the need for renovation. Guests frequently mentioned worn carpets, old furniture and the dated appearance of the décor as areas requiring improvement. Room cleanliness was generally good, though some reviewers pointed out issues with dust and stains, indicating occasional lapses in housekeeping standards.
Comfort was also a point of contention. While many rooms had comfortable beds, some guests experienced difficulties with the mattresses being too soft or hard. Others were troubled by the lack of air conditioning, poor ventilation and noise from the streets, which detracted from their stay.
Wi-Fi connectivity was another common issue with many finding the service slow and unreliable. Some rooms lacked basic amenities like refrigerators and adequate lighting, further detracting from the overall guest experience.
In summary, acom-Hotel Berlin Kurfürstendamm offers large, comfortable rooms with a charming historical ambience in a great location, but it faces challenges with outdated furnishings, occasional cleanliness issues and inconsistent comfort and amenities.
Beds
Guests of acom-Hotel Berlin Kurfürstendamm have given mixed feedback regarding the quality of the beds. Many guests found the beds to be comfortable with several describing them as very comfortable, super comfortable and great for a good sleep. Others appreciated the clean and tidy state of the rooms and felt the beds contributed to a good night's rest, highlighting comfortable mattresses and pillows.
However, there were notable concerns about bed comfort with several reviews mentioning that the mattresses were excessively soft, saggy and sometimes even broken. Some visitors experienced discomfort due to mattresses being worn out with springs poking through or the beds feeling unstable. The beds being too soft was a recurring theme, leading to an uncomfortable sleep for several guests. There were diverse opinions on the firmness of the mattresses as well with some describing them as too hard or firm.
Issues related to the beds' structural integrity were also pointed out, including creaking, sagging and generally being outdated. While some found the pillows to be nice and plump, others described them as uncomfortable, too thin or synthetic-feeling.
Overall, while many guests had a pleasant experience with the comfortable beds, there were consistent comments suggesting room for improvement, particularly regarding the conditions and firmness of the mattresses.
Cleanliness
'The acom-Hotel Berlin Kurfürstendamm,' situated in a prime location near Ku'damm and Savignyplatz, offers a mix of experiences regarding its cleanliness. Guests frequently mentioned that the rooms themselves were generally clean with many describing them as very clean, spacious and functional. They appreciated the daily cleaning services, the fresh towels and the scrupulously maintained bathrooms. However, the hotel appears to be showing its age and several areas, particularly the carpets, seem to require significant attention and refurbishment. Guests noted frequent issues with stains, dust and even mold in some bathrooms. The hotel's lobby and communal areas were typically described as clean and tidy, contributing to an overall neat appearance. Despite some inconsistencies in room cleaning standards, the hotel's central location and friendly staff make it a convenient choice. However, potential guests might want to note the varied cleanliness and the need for updates in some parts of the hotel.
Staff
The reviews about the staff at acom-Hotel Berlin Kurfürstendamm are overwhelmingly positive, highlighting their friendliness, helpfulness and professionalism. Guests commonly describe the staff as super nice, accommodating and always ready to assist. The reception staff, in particular, received numerous commendations for being friendly, welcoming and efficient. They are noted for their quick check-in and check-out processes and their openness to customer requests. Many guests appreciated the 24/7 availability of the staff and their willingness to help with various needs, including car rentals and hospital emergencies.
Though a few negative opinions were mentioned, such as occasional incompetency and language barriers, these were vastly outnumbered by the positive remarks. Staff at the reception and in the breakfast room were frequently highlighted for their politeness and service-minded attitude. The competence and professional demeanor of the staff made the overall guest experience pleasant and satisfactory. Many guests felt that the friendly and helpful nature of the staff significantly contributed to their enjoyable stay, making the hotel a recommended choice for hospitality in Berlin.
Wi-Fi
Guests at acom-Hotel Berlin Kurfürstendamm had mixed experiences with the hotel's Wi-Fi. Many praised the Wi-Fi for being powerful, reliable and having very good speed, especially after a new system was installed. The internet in some instances was characterized as excellent, dependable and worked well throughout all areas of the hotel.
However, a significant number of reviews highlighted concerns. Issues like slow, unstable and weak connections were frequently mentioned. Several guests noted that the Wi-Fi was barely functional or did not work at all, making it unsuitable for activities like video calls or consistent browsing. Problems with logging in repeatedly and unsecured connections were also pointed out.
Overall, the Wi-Fi quality at acom-Hotel Berlin Kurfürstendamm shows a considerable variability, ranging from excellent and reliable to quite slow and unstable, influencing the overall guest experience unevenly.
Parking
The parking situation at the acom-Hotel Berlin Kurfürstendamm appears to be mixed but generally manageable. Although the hotel itself does not offer private or on-site parking, there are multiple nearby options that guests find convenient and accessible. Several parking garages are located within walking distance, such as the Contipark Kranzlereck, which charges around 15 euros per day and the multi-storey parking at 24 Bikini, costing 20 euros per day. Public parking is also available on adjacent streets and free parking is accessible across the street on Sundays and during late-night to early-morning hours. Despite the lack of dedicated hotel parking and some reports of expensive rates, the availability of various parking facilities close to the hotel seems to sufficiently cater to guests' needs.
Family
The acom-Hotel Berlin Kurfürstendamm receives favorable remarks from guests for its family-friendly atmosphere and amenities. Families appreciate the comfortable accommodations with some mentioning the convenience of a free cot bed provided upon request. The hotel's location is ideal for short trips to Berlin, making it easy for families to explore the city, including local attractions like the nearby zoo. The staff provides thoughtful services, such as returning lost items like a forgotten mobile phone charging cable, adding an extra layer of convenience for guests. Overall, this hotel is recommended for families looking for a pleasant and convenient stay in Berlin.
Nightlife
The acom-Hotel Berlin Kurfürstendamm is lauded for its prime location in the heart of the city's vibrant nightlife scene. Guests appreciated the hotel's proximity to clubs, late-night bars and vibrant street activities, making it an excellent starting point for both day and nighttime adventures. The hotel's historical building and stylish decor also add to its charm.
However, the lively surroundings come with some downsides. Guests frequently mentioned street noise from night shops, late-night bars and passing traffic, which could be a disturbance. There were also instances of loud guests and nighttime disturbances due to the hotel's central location on Kurfürstendamm. Some rooms facing the street experienced significant noise from traffic and partying crowds.
Overall, the acom-Hotel is an ideal choice for those looking to immerse themselves in Berlin's dynamic nightlife, though light sleepers may want to consider bringing earplugs. Despite the noise, many guests thoroughly enjoyed their nights out and found the lively atmosphere to be a highlight of their stay. The hotel staff was noted to be always available, ensuring a satisfactory experience.
Business
The acom-Hotel Berlin Kurfürstendamm is well-regarded for its ideal and convenient location, making it a top choice for business travelers visiting Berlin. Many reviews highlight its suitability for business trips with functional rooms equipped with practical desks and chairs and a generally quiet atmosphere that caters to work needs. The hotel facilitates an easy and quick check-in process, available until late at night without any extra charges, which is beneficial for those arriving late.
However, there are some mentions of slow internet, which might be a downside for those needing a robust connection for work purposes. Despite this, the hotel achieves a good value-price ratio for a business stay, ensuring comfort and functionality without breaking the bank. All in all, while there might be occasional noise, particularly in standard rooms, the acom-Hotel offers a decent and accommodating stay for business-oriented visitors.
No, acom-Hotel Berlin Kurfürstendamm doesn't have any pool.
No, a spa isn't available at acom-Hotel Berlin Kurfürstendamm.
Yes, acom-Hotel Berlin Kurfürstendamm welcomes dogs.
No, parking facilities aren't available at acom-Hotel Berlin Kurfürstendamm.
No, acom-Hotel Berlin Kurfürstendamm doesn't have a gym.