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Summary of reviewsThe 'ibis Berlin City Potsdamer Platz' is highly praised for its exceptionally convenient location, strategically positioned in the vibrant center of Berlin. This positioning enables easy access to key attractions such as Potsdamer Platz, Brandenburg Gate, Checkpoint Charlie and the Berlin TV Tower. Public transportation options like the nearby S-Bahn and U-Bahn stations facilitate effortless city exploration. Furthermore, the proximity to numerous restaurants, cafes, supermarkets and shopping centers enhances its appeal. Despite its central location, the hotel offers a quiet environment, making it an ideal base for sightseeing and business activities in Berlin.
Breakfast at the hotel is a notable highlight with an extensive and varied selection at the buffet, including make-your-own waffles, fresh fruits and a diverse array of hot and cold items. Many guests describe the breakfast as delicious, plentiful and of high quality with a few noting the €17 charge, but most feel the quality justifies the cost. The breakfast area, however, can become crowded, especially during peak times.
The absence of an in-house restaurant for evening meals is a minor downside, although the lobby bar provides a cozy setting for drinks. The surrounding area offers several good dining options, ensuring guests have plenty of alternatives. However, some guests found it inconvenient to search for dinner options after a long day of sightseeing.
The hotel's rooms are generally well-received for their cleanliness, comfort and functionality. The rooms and common areas are consistently clean, well-maintained and efficiently managed by a thorough housekeeping team. While some guests noted issues like outdated decor, small room size and a lack of amenities such as air conditioning and mini-fridges, the rooms still provide a practical and comfortable stay. The beds, although sometimes critiqued for being too narrow or firm, are generally praised for their comfort, contributing to a restful stay.
The staff at 'ibis Berlin City Potsdamer Platz' receives high marks for their professionalism, friendliness and responsiveness. They are often described as attentive, helpful and courteous, contributing significantly to a positive guest experience.
The hotel's Wi-Fi is generally reliable and easy to connect to, although some guests experienced inconsistencies. Parking facilities, including EV charging stations, are appreciated for their convenience, though the €17 per day fee and limited availability are points of concern for some guests.
Families find the hotel accommodating with amenities such as travel cots and a welcoming atmosphere for children. Business travelers also appreciate the clean, efficiently managed rooms and reliable services that cater to their professional needs.
Overall, 'ibis Berlin City Potsdamer Platz' provides a clean, comfortable and conveniently located option for travelers, whether they are tourists exploring Berlin or business visitors needing a central base. The excellent staff service, diverse breakfast offerings and practical accommodations make it a commendable choice for a range of guests. Show more
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Categories
Hotel with Parking
The hotel has its own indoor car park on-site, available 24/7. Private parking is provided for guests.
EV charging stations
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Standard Double RoomSpacious non-smoking room with large beds and contemporary décor.
Twin RoomSpacious non-smoking room with large beds and contemporary décor.
Single Room - Disability AccessThis barrier-free room offers air conditioning, a comfortable bed, free WiFi and a flat-screen TV.
Double Room with One Double BedThis air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
The 'ibis Berlin City Potsdamer Platz' boasts an exceptionally convenient location. Positioned in the vibrant center of Berlin, it provides easy access to numerous attractions, such as Potsdamer Platz, Brandenburg Gate, Checkpoint Charlie and the Berlin TV Tower. Guests appreciate the proximity to various public transportation options, including nearby S-Bahn and U-Bahn stations, making it effortless to explore the city. The central setting also places guests within walking distance of numerous restaurants, cafes, supermarkets and shopping centers. Despite being near key landmarks and bustling city life, the hotel is noted for its quiet surroundings. Overall, the strategic location of 'ibis Berlin City Potsdamer Platz' is praised for its accessibility and convenience, making it an ideal base for both sightseeing and business in Berlin.
Breakfast
The breakfast experience at ibis Berlin City Potsdamer Platz appears to be a notable highlight for many guests. Numerous reviews commend the extensive and varied selection available at the breakfast buffet, featuring both sweet and savory options, including make-your-own waffles, fresh fruits and a good array of hot and cold items. Many guests describe the breakfast as delicious, plentiful and of high-quality with some specifically mentioning excellent coffee.
While the majority of reviews are positive, citing the breakfast as flavorful and fulfilling, a few guests noted that the breakfast can be a bit pricey. Some found the €17 charge for breakfast to be too high, although others felt that the quality and variety justified the cost. Additionally, there were occasional complaints about the breakfast area being crowded and the service struggling to keep up with demand during peak times.
Overall, the breakfast at ibis Berlin City Potsdamer Platz is highly praised for its diversity and generous portions, making it a great start to the day for most guests. Those looking for a satisfying and varied breakfast experience are likely to be pleased, although they might want to consider the additional fee and potential for a busy dining area.
Dinner
Dining at the ibis Berlin City Potsdamer Platz has its ups and downs. The hotel lacks an in-house restaurant for evening meals, a disappointment for travelers hoping for a convenient dining option. However, the lobby offers a small bar where guests can enjoy drinks in a cozy setting, complete with comfortable lounge areas featuring rocking chairs. Additionally, visitors can find water, snacks and drinks available for purchase at the reception, offering some convenience despite the absence of room amenities such as kettles or coffee/tea facilities.
For those willing to venture out, the surrounding area features several good restaurants and cafes, providing plenty of alternatives for dining. A mini market nearby also offers snacks and beer for those preferring a more casual evening. However, some guests noted the inconvenience of having to wander in search of dinner options, as the immediate vicinity doesn't offer many choices. This can be a downside for travelers looking for hassle-free meal experiences, especially those hoping to relax after a long day of exploring the city.
Rooms
The guest reviews for ibis Berlin City Potsdamer Platz generally highlight positive aspects of the hotel's rooms. Many guests found the rooms to be very clean, well-maintained and comfortably furnished. Cleanliness was a consistent strong point with rooms being cleaned daily and described as tidy, neat and efficient. The beds were often mentioned as comfortable, contributing to a restful stay.
Several reviews emphasized the practical nature of the rooms. They are described as simple, functional and adequately equipped for short stays or city trips. Spaciousness was mentioned in some reviews, indicating that while the room size is sometimes on the smaller side, they are still sufficient for a comfortable stay. The bathrooms, although sometimes small, were generally considered acceptable and functional, though a few guests found them to be outdated or in need of renovation.
The rooms facing the courtyard were noted for their quietness, providing a peaceful environment despite being in a central location. Noise issues were highlighted in rooms facing the street, but this was mitigated once windows were closed.
However, there were some negatives. Numerous guests pointed out the lack of amenities such as air conditioning, mini-fridges and sufficient power outlets. The decor was often described as outdated and in need of modernization. Additionally, issues like room temperature being too hot, bathrooms emitting unpleasant odors and noisy environments were also reported.
Overall, while the rooms at ibis Berlin City Potsdamer Platz may not offer luxury, they provide a clean, comfortable and functional stay suitable for short visits to Berlin. The location is central and convenient, which adds to the overall value for city travelers.
Beds
Travelers visiting the ibis Berlin City Potsdamer Platz consistently mention the beds as a highlight of their stay with the majority describing them as comfortable. Many guests underscore the comfort of the mattresses and pillows, making for a restful night's sleep. Some reviewers specifically note the pleasant duvet and the large, supportive beds that meet the ibis standard of quality. The bedding is also repeatedly praised for being clean and cozy.
However, not all experiences are uniformly positive. A recurring point of critique is the size of the beds with some guests finding them too narrow or small. There are also a few mentions of beds being hard or uncomfortable and several guests note issues with the pillows being either too small or too soft. Additionally, some found the mattress topper insufficient, describing it as a thin pad that didn't provide enough support.
Overall, while the beds at ibis Berlin City Potsdamer Platz generally receive favorable reviews for comfort and cleanliness, preferences for bed firmness and size do vary among guests.
Cleanliness
The overall sentiment regarding cleanliness at 'ibis Berlin City Potsdamer Platz' is generally positive with several commendable points. Many reviews highlight the clean rooms, noting that they are well-maintained and cleaned daily by a thorough and efficient housekeeping team. Guests frequently praised the clean and cozy atmosphere with some describing the accommodation as spotless and tidy. The rooms, though often labeled as small, are consistently regarded as being clean and functional.
Furthermore, the common areas of the hotel are reported to be clean and well-organized, contributing to a positive guest experience. The friendly staff also contributes to maintaining a high standard of cleanliness throughout the facilities.
However, there are some negative comments concerning specific issues. A few guests noted bad smells emanating from bathroom drains, instances of dust and dirt in corners and occasional lapses in daily room cleaning, such as missing towels and unclean bathrooms. Some reviews mentioned superficial cleaning with overlooked spots on walls and dusty furniture.
In conclusion, while the hotel generally maintains good cleanliness standards with many guests satisfied with the condition of their rooms, there are occasional discrepancies that indicate room for improvement.
Staff
The 'ibis Berlin City Potsdamer Platz' hotel is consistently praised for its exceptional staff. Guests frequently describe the reception staff as very attentive and always willing to help with many noting quick and efficient check-ins. The overall service provided by the staff is highlighted as both professional and responsive. Whether at the front desk, breakfast room or housekeeping, staff members are repeatedly described as friendly, helpful and courteous.
Many reviews emphasize the staff’s kindness and eagerness to accommodate guests' needs, providing hot water, milk, directions and even printing documents when necessary. Frequent mentions of smiling and welcoming attitudes contribute to a positive atmosphere throughout the hotel.
However, there are a few mentions of inconsistency with some guests noting that not all staff members were equally friendly or helpful. Despite this, the majority of the feedback points to a team that is deeply committed to making guests feel comfortable and well taken care of, exemplifying professionalism and a genuine willingness to assist.
Wi-Fi
At ibis Berlin City Potsdamer Platz, guests generally found the Wi-Fi to be a solid feature, offering a stable and good connection in many cases. The Wi-Fi worked well and was easy to connect to, allowing for activities like watching Netflix without much hassle. Most guests appreciated the free Wi-Fi, noting it as sufficient and stable, making it convenient for their needs.
However, experiences with the Wi-Fi were not universally positive. Some guests did report issues, such as the Wi-Fi being inconsistent or not working well in all rooms. Connectivity problems and interruptions were also noted with a few guests having to seek help to set up the Wi-Fi or even needing to go elsewhere for a reliable internet connection. While the Wi-Fi was included and available throughout the hotel, its quality and speed were not always dependable.
Despite these occasional challenges, the overall sentiment towards the Wi-Fi at ibis Berlin City Potsdamer Platz leaned positively, particularly highlighting its ease of use and general reliability.
Parking
The parking situation at ibis Berlin City Potsdamer Platz receives mixed feedback from guests. Many appreciate the convenience of the underground parking, which offers options for electric cars and is generally considered safe. The cost for parking is highlighted as €17 per day, which, while reasonable for Berlin, some guests still find expensive. Positive notes include the accessibility of parking spaces and the ease of leaving vehicles for a few hours post-checkout.
However, some challenges are mentioned. Parking availability can be limited and spaces are described as quite tight, posing difficulties for larger vehicles. Guests also noted that parking spaces cannot be reserved in advance, which sometimes leads to full garages upon arrival. Despite these issues, the overall sentiment leans towards satisfaction with the parking facilities meeting the needs of most visitors, especially those who value security and convenience for an additional fee.
EV charging stations
At ibis Berlin City Potsdamer Platz, guests can benefit from the convenience of on-site electric vehicle (EV) charging stations. The hotel offers several EV charging spots within its underground car park, making it quite accessible for those traveling with electric cars. The parking garage has dedicated charging points and provides the necessary facilities for EVs to be recharged efficiently.
However, some reviews indicate sensitivity around the time taken to charge, as well as considerations regarding the billing process for electric vehicle charging. Parking limitations due to the availability of EV charging spots were also noted, suggesting that space may occasionally be an issue. Despite these concerns, the overall sentiment toward the EV charging amenities remains positive, as they provide crucial recharging solutions for guests with electric vehicles.
Family
The reviews for 'ibis Berlin City Potsdamer Platz' highlight its strong family-friendly atmosphere and services. Guests felt very satisfied, particularly noting the friendly staff who made families feel comfortable and welcome. The presence of a travel cot was an appreciated convenience for those with babies. Families, whether small or of four members, found the hotel to be a suitable option for their stays, describing it as family-oriented and good for family-related trips. Kids reportedly loved the experience, emphasizing the hotel's suitability for enjoyable family vacations.
Business
'ibis Berlin City Potsdamer Platz' proves to be a strong choice for business travelers seeking a functional and well-situated hotel in Berlin. Reviews highlight clean rooms, ideal especially for solo travelers and efficient subway connections, underlining the convenience for those traveling for work. The hotel's facilities cater to business needs with a sufficiently equipped business center, business-friendly services and reliable WIFI suitable for professional use.
The seamless organization and business-oriented atmosphere make it appropriate for both meetings and longer business stays. Guests have commended the professional approach of the staff, particularly in addressing billing issues and appreciated the small yet significant amenities like the availability of spare irons and a friendly concierge.
The breakfast offerings—featuring classic items like coffee, eggs and cheese—are tailored to a business crowd, ensuring a good start to the day. There is also a mini market on-site, allowing guests to purchase snacks and drinks around the clock, a practical feature for a busy schedule. The hotel's location further enhances its appeal, making it an ideal base for professional clients needing reliable and convenient accommodations.
Accessible
The ibis Berlin City Potsdamer Platz has garnered positive feedback regarding its accessibility for guests with disabilities. The hotel is lauded for its wheelchair accessibility, from the rooms and lobby to the showers and overall facilities designed with handicap accessibility in mind. Guests have found no issues with elevator access and have appreciated the presence of good ramps and easy access for handicapped individuals.
The hotel's location is also highlighted as very accessible with convenient proximity to public transportation such as metro and tram stations, making it easy to explore the city. Tourist attractions are within walking distance, which further enhances the convenience factor for guests with mobility challenges. Despite a few minor concerns, the majority of reviews underscore the hotel's commitment to providing accessible accommodations for all guests.
Dog Friendly
The 'ibis Berlin City Potsdamer Platz' is well-regarded for its dog-friendly offerings, making it a popular choice for travelers with pets. The hotel is recognized for its capability to accommodate dogs, charging a modest fee of 8 euros for pet inclusion. This extra fee is noted to be a great price, reflecting the hotel's welcoming attitude towards guests with well-behaved small dogs.
The staff at the hotel is described as friendly and welcoming, ensuring that both guests and their dogs feel comfortable during their stay. Pets are not only accepted but are also treated nicely, enhancing the overall experience. Numerous reviews highlight the dog-friendly environment, making it a pleasant hotel for dogs. The location also supports this pet-friendly vibe, allowing travelers to bring their dogs comfortably.
Overall, the 'ibis Berlin City Potsdamer Platz' stands out for its dog-friendly policies and services, leaving a positive impression on guests traveling with their furry companions.
No, ibis Berlin City Potsdamer Platz doesn't have any pool.
No, a spa isn't available at ibis Berlin City Potsdamer Platz.
Yes, ibis Berlin City Potsdamer Platz welcomes dogs.
Yes, parking facilities are available at ibis Berlin City Potsdamer Platz.
No, ibis Berlin City Potsdamer Platz doesn't have a gym.