Complex Ancora

Bicaz 46.93888200, 26.11851400 , Strada Barajului (Show on Map)
8.1
Very Good


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Summary of reviewsComplex Ancora is celebrated for its stunning location on the shores of Bicaz Lake, where visitors are treated to breathtaking, panoramic views, particularly enchanting during sunrise and moonrise. The tranquil surroundings, including a nearby harbor and views of the Bicaz Dam, further enhance the serene and picturesque environment, making it an ideal retreat for those seeking relaxation amidst natural beauty.

Guests appreciate the helpful and friendly staff who contribute to the welcoming atmosphere. The breakfast experience, while sometimes noted for its limited variety, generally receives positive feedback for its quality and taste with substantial offerings that start the day well for visitors. Dinner at Complex Ancora garners high praise, particularly for its traditional dishes like mămăligă and local trout, served in a scenic setting by the lakeshore terrace, although some note the higher prices.

The rooms at Complex Ancora receive mixed reviews with many guests appreciating the spaciousness, cleanliness and stunning views from the balconies. However, there are mentions of inconsistencies in cleanliness and some aging aspects that need attention. Despite these drawbacks, the promise of potential improvements suggests better future guest experiences.

The hotel is quite family-friendly, offering various child-focused amenities and activities that make it a favored destination for families. Additionally, pet owners will find Complex Ancora accommodating for their furry friends, further widening its appeal.

Facilities such as free parking and family-specific amenities receive positive remarks, though aspects like WiFi performance and the condition of the beds could benefit from enhancements. Overall, while some areas need refinement, Complex Ancora’s beautiful setting, good food, family orientation and welcoming staff create a compelling destination for a memorable, relaxing vacation.
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Dog Friendly Hotel
This hotel is a popular choice for guests looking for pet-friendly accommodations in Bicaz.

Family Friendly Hotel

Hotel with Free Wi-Fi

Hotel with Parking

Small Hotel

3-Star Hotel

Room Types
Double Room with Lake View This double room has a balcony, flat-screen TV and shower.

Two-Bedroom Apartment The apartment features 2 bedrooms and 1 bathroom with a shower and free toiletries. Featuring a balcony with lake views, this apartment also offers a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.

King Room with Mountain View This double room has a shower and cable TV

Twin Room with Mountain View Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as an inner courtyard view. The unit offers 2 beds.

Two-Bedroom Apartment The apartment features 2 bedrooms and 1 bathroom with a shower and free toiletries. Featuring a balcony with lake views, this apartment also provides a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Chalet This chalet's standout feature is the fireplace. This spacious chalet includes 1 living room, 7 separate bedrooms and 8 bathrooms with a shower and free toiletries. The chalet's kitchen, which has a refrigerator, is available for cooking and storing food. Boasting a balcony with lake views, this chalet also offers a dining area and a flat-screen TV with cable channels. The unit has 7 beds.

Guest Reviews
8.1
Very Good
Location
Set against the breathtaking backdrop of Bicaz Lake, Complex Ancora boasts an idyllic and picturesque location that consistently wows its visitors. Nestled right on the lakeshore, the hotel offers astonishing, panoramic views that are described as dreamlike and superb. Guests rave about the balconies with their exceptional vistas of the lake with many recounting peaceful moments spent marveling at the moonrise or the tranquil sunrise.

The strategic positioning of the hotel allows for easy access to the nearby harbor, adding a layer of convenience for those interested in exploring various boating activities. Surrounded by beautiful mountain landscapes and a serene fir tree forest, the hotel is seen as an oasis of tranquility and natural beauty, making it an ideal spot for a relaxing retreat.

The location is also celebrated for being close to the Bicaz Dam, adding another layer of picturesque scenery to its already stunning views. Guests are often charmed by the superb landscapes and the peaceful environment that the hotel provides. Whether enjoying the scenery from the restaurant, the terrace or directly from their rooms, visitors are consistently impressed by the flawless and breathtaking views that Complex Ancora offers.

Overall, the hotel's superb placement on the lakeshore, combined with its proximity to nature and excellent facilities, ensures a memorable and peaceful stay, perfect for those looking to unwind in a beautiful and serene setting. The friendly and helpful staff further enhances the experience, making each visit to this corner of paradise truly special.

Breakfast
The breakfast experience at Complex Ancora generally receives positive comments from guests. They find the buffet-style breakfast satisfying with tasty and substantial offerings, including Moldavian meats, scrambled eggs with sausages, bread rolls and even Julius Meinl tea and coffee. Despite some criticisms about the lack of variety and the policy of choosing between a coffee, juice or tea, the quality of the food and beverages is often praised. Guests have noted that while the breakfast selection can be limited, the items available are delicious and of high quality. Several reviewers mention the generous servings and the overall pleasant dining experience, sometimes enhanced by a scenic view from the terrace. However, a few guests felt that the breakfast service could start earlier and that the inclusion of more options such as fruits and additional beverages would improve the overall experience. Service timing and replenishment of dishes also garnered some complaints. Overall, despite minor drawbacks, the breakfast at Complex Ancora can be expected to be a flavorful and hearty start to the day.

Dinner
Complex Ancora offers a diverse menu with a focus on delicious and traditional food, making dining an enjoyable experience for guests. Many highlight the expertly prepared mămăligă with steak and the fresh trout sourced from a local farm, served in a variety of delectable ways. The popular à la carte restaurant is praised for its very good, albeit sometimes pricey, dishes.

Vegetarian and allergy-friendly options are available, ensuring all dietary needs are met. Diners commend the excellent service and the generous portions, adequate for families. Desserts and cocktails are particularly well-received.

However, a few criticisms mention overcooked noodles and high prices, yet these do not overshadow the positive reviews. The picturesque lakeshore terrace and extraordinary views further enhance the dining experience. Guests are generally very satisfied with both the food quality and the scenic ambiance of the hotel's restaurant.

Rooms
Complex Ancora offers a mix of experiences when it comes to its accommodations. Guests consistently highlight the spaciousness and cleanliness of the rooms, noting that they are well-maintained and comfortably furnished. The views from the balconies, particularly those overlooking the lake, are frequently described as beautiful and stunning, adding a touch of charm to the stays.

However, the reviews reveal some inconsistencies. While many rooms are described as warm, cozy and even charming with a nice design, others are noted to be showing their age and in need of renovation. Some guests have pointed out issues with cleanliness, such as dirty linens, dusty rooms and unclean bathrooms. Equipment and furniture are deemed basic by some and could use a refresh to improve overall comfort and appeal.

Balcony views and spacious rooms seem to be a strong point for guests appreciating a scenic and comfortable environment. On the contrary, a few rooms lacked essential amenities and some experienced issues like a shortage of towels and toilet paper not being replenished regularly. Additionally, the absence of modern conveniences like air conditioning and Wi-Fi inconsistently matching the online description was mentioned.

Overall, Complex Ancora's rooms offer considerable potential with their generous space and beautiful lake views, but attention to detail in cleaning and maintenance, along with modernization of facilities, could enhance the guest experience significantly.

Beds
Many guests of Complex Ancora have shared mixed reviews regarding the beds. While some found the beds to be comfortable and clean, others reported issues such as soft and uncomfortable mattresses, peeling headboards and visibly worn-out appearances. A few guests mentioned that their beds had structural problems, including collapsing or poor-fitting mattresses. Instances of dirty or hole-ridden sheets were also noted. In essence, experiences with the beds vary widely with both positive highlights of comfort and notable negative aspects.

Cleanliness
Complex Ancora's reviews regarding cleanliness reveal a mix of experiences. Many guests found the rooms neat and well-maintained, praising the hotel's effort to keep certain areas clean and pleasant. However, a significant portion of reviews highlighted cleanliness issues. Complaints included unvacuumed carpets with hair clumps, dirty linens and stained bed sheets. Some guests were particularly disturbed by unpleasant odors, dusty surfaces and mold or rust in the bathroom. There were also mentions of insects and a general lack of thoroughness in cleaning practices. While some positive aspects were noted, such as immediate attention to a request for vacuuming, the overall consensus indicates room for improvement in maintaining cleanliness throughout the hotel.

Staff
Guests of Complex Ancora frequently laud the hotel staff for their friendliness and welcoming nature. Many guests highlight the warm greeting from the owner and the consistently positive attitude of the receptionist. The waiters receive commendations for their helpfulness and delightful service.

While noting the staff's kindness and involvement, reviews also mention their youth with several pointing out their pleasantness and strong efforts to assist guests, including in handling room accommodations.

However, not all feedback is universally positive. Some guests feel the staff are unmotivated, disorganized or unqualified for certain tasks. The receptionist's efforts to accommodate guests, though mostly praised, sometimes fall short in other technical areas not within her remit.

Communication emerges as an issue for some guests with occasional difficulties attributed to lack of English proficiency among staff. Reviews also mention occasional indifference and superior attitudes from some staff members, though these instances seem less frequent compared to the generally positive feedback.

Overall, while there are areas mentioned for improvement, the predominant sentiment remains that the staff at Complex Ancora are friendly, young and generally strive to provide a hospitable and welcoming environment for their guests.

Wi-Fi
Guest reviews of Complex Ancora suggest that while the Wi-Fi service is complimentary, its performance and availability have varying levels of satisfaction. Guests have found strong and functional internet connections centrally located in areas such as the reception and terrace. For some, the connection worked adequately in the rooms, providing a basic level of browsing capability. However, other guests indicated that the Wi-Fi range and signal strength could be improved with reports of inconsistent connectivity, particularly on the third floor and challenges in accessing the network on multiple devices. Despite some experiencing a good internet connection, there is room for enhancement in extending reliable Wi-Fi coverage throughout the entire hotel.

Parking
Complex Ancora offers ample and free parking options for its guests, addressing a common concern for travelers with vehicles. Visitors appreciate the plentiful parking spaces conveniently located close to the hotel, ensuring easy access. The parking lot itself is sufficiently large, accommodating numerous cars comfortably. The management has made improvements and expansions to the parking facilities, enhancing the overall guest experience. Moreover, the addition of video surveillance provides an extra layer of security for vehicles. While some mention a gravel road and parking, this aspect does not detract from the general satisfaction regarding parking availability at the hotel. Overall, guests can expect a hassle-free parking experience during their stay at Complex Ancora.

Family
Complex Ancora offers a welcoming environment for families, complete with child-friendly facilities and amenities. Families can appreciate features like stuffed animals, board games and dedicated fixtures for children. A wading pool and trampoline further enhance the experience for younger guests.

The property is accommodating to both small children and pets, making it an ideal pick for a family retreat. While the rooms are both versatile and family-oriented, it is worth noting that balconies might not be suitable for families with small children. Guests can opt for a family room or a two-bedroom apartment, ensuring adequate space for all.

Overall, Complex Ancora is highly recommended for a relaxing family getaway, offering plenty of activities and conveniences for children. Many guests look forward to returning, underscoring its appeal as a family-friendly destination.

3 Star
Complex Ancora offers an experience that seems to vary significantly from guest to guest. The impression starts positively but can shift as the stay progresses. Some reviews suggest that while the food is good, the hotel could benefit from updates to its facilities. There have been comments about the basic level of equipment provided, which some guests found to be disappointing for a three-star establishment. The absence of coffee or tea facilities and the lack of included breakfast have also been noted as drawbacks. While a few guests felt the overall conditions exceeded the typical three-star rating, others found the service and cost did not meet their expectations, suggesting the hotel is priced at a high-end bracket for the services rendered. Overall, the experience at Complex Ancora appears to deliver an average stay that may not fully align with its three-star rating.

Dog Friendly
Complex Ancora is known for its accommodating stance towards pets, making it a suitable choice for travelers with furry companions. The guesthouse is very pet friendly and accepts various animals, including both cats and dogs. Visitors appreciated that dogs are allowed and seemed glad about this policy. While a few instances mentioned surprise dogs, the overall sentiment remains positive. The facility balances well between being dog friendly and maintaining a comfortable environment for all guests.


No, Complex Ancora doesn't have any pool.

No, a spa isn't available at Complex Ancora.

Yes, Complex Ancora welcomes dogs.

Yes, parking facilities are available at Complex Ancora.

No, Complex Ancora doesn't have a gym.

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