Accessible HotelSummary of reviews related to the 'Accessible' categoryAstina Suites in Penrith garners praise for its accessibility, making it a considerate choice for guests with disabilities. It's conveniently located with easy access to trains, buses and key city spots. The inclusion of features like stepless showers and a direct car park-to-room pathway enhances its wheelchair accessibility. Guests appreciate the accessible units equipped with an elevator and the well-appointed, modernly designed rooms. Furthermore, the staff receive high marks for being welcoming, helpful and efficient during check-in and check-out processes, significantly enhancing the guest experience.
However, there are a few areas needing attention. Some felt the hotel's accessibility facilities did not fully meet their needs, specifically mentioning ambiguous wheelchair lift operations and absent pool access assistance. Despite these occasional drawbacks, Astina Suites stands out for its clean, well-presented accommodations, smooth service and an overall pleasant environment suitable for travelers requiring accessible amenities.
Show moreRead review summaries for all categories
