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Best Western Plough and Harrow Hotel

Birmingham , 135 Hagley Road (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Plough and Harrow Hotel is a great choice for those looking for a convenient location in Birmingham. It is within walking distance to the University, pubs and good restaurants in Edgbaston and is a great base for those attending events at the Utilita arena. The breakfast receives mostly positive feedback from guests with many praising the excellent quality and variety of options. The spacious and comfortable rooms are also highly praised with guests noting the cleanliness and comfortable beds. The staff is described as exceptional, accommodating and willing to go the extra mile to ensure a pleasant stay. The hotel's parking facilities are good, although there is an extra cost. Families travelling with children will find the hotel to be accommodating and safe with a lovely breakdown buffet where kids can eat for free. The hotel's historical importance and character add to its unique feel, making it a great choice for those who appreciate heritage hotels. Overall, the Best Western Plough and Harrow Hotel provides a welcoming atmosphere with its clean facilities and polite, professional staff, making for a pleasant stay in Birmingham.
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Categories

Hotel near Golf Courses

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types

Superior Double Room with Double Bed - Non-Smoking The spacious twin/double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin/double room features a safe deposit box, a carpeted floor, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Deluxe Double Room - Non-Smoking The spacious twin/double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This twin/double room has a safe deposit box, a carpeted floor, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Family Room with sofa bed Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features a tea and coffee maker, a wardrobe, a sofa, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Standard Double Room with Two Single Beds - Non-Smoking The spacious twin/double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. This twin/double room features a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

Suite with King Bed - Non-Smoking The spacious suite features a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This suite has a seating area, flat-screen TV, garden views, as well as chocolate for guests.

Standard Double Room with Double Bed - Non-Smoking The spacious twin/double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This twin/double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Executive King Room - Non-Smoking The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a safe deposit box, a carpeted floor, flat-screen TV, as well as chocolate for guests.

About Best Western Plough and Harrow Hotel

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Guest Reviews

7.6

Good

Location

The Best Western Plough and Harrow Hotel is situated in a reasonably central location, making it convenient for exploring Birmingham. It is close to the city centre within walking distance to the University, pubs and good restaurants in Edgbaston. The hotel is also a great base for those attending events at the Utilita arena with less than a mile walk away. The location is well-connected to the bull ring central by bus or tram and there are bus stops right outside the entrance. Despite not being in the centre of the city, it is easy to find by car and Sat Nav. The hotel is ideally situated for the tram to the city centre with easy access within walking distance. Guests say that the location is convenient and perfect for what they needed, making it a great place to stay in Birmingham.

Breakfast

The breakfast at Best Western Plough and Harrow Hotel receives mostly positive feedback from guests. Many guests praise the excellent quality and variety of the breakfast options. The buffet has a lot of variety and the full English breakfast is highly recommended. The staff is commended for their exceptional service during breakfast. Vegan options are also available. Some guests appreciate that kids are offered a free breakfast. However, some guests experienced minor issues such as undercooked pastries, cold food or a lack of eggs. Overall, the breakfast is deemed to be good value for money.

Rooms

Guests of the Best Western Plough and Harrow Hotel rave about the spacious and comfortable rooms with some describing them as very large and lovely. Many mention the cleanliness and comfortable beds, while others note the newly renovated bathrooms. Though some acknowledge that the rooms are a bit dated, they still praise the overall size and comfort. Some guests note that the bedrooms and decor could use some updating, but others appreciate the traditional character of the building. Several reviewers mention that the rooms can be cold, especially those with single-pane windows, but extra heating is available. While some mention issues like mold or noise from radiators, most guests give positive feedback on the spacious and clean accommodations.

Beds

Guests who have stayed at the Best Western Plough and Harrow Hotel have praised the comfortable beds and spacious rooms. While some noted that the mattresses were uncomfortable or the pillows were too hard, most guests reported a great night's sleep in the comfortable beds. The rooms were clean, quiet and some even had fab hot showers. The hotel offers both heat and comfort with many guests describing the rooms as comfortable and the beds as super comfy. Although there were a few negative comments, overall the beds were a highlight of the guests’ stay at this hotel.

Cleanliness

The Best Western Plough and Harrow Hotel boasts of spacious rooms that are a little dated but very clean. Guests appreciate the big and comfortable rooms and the hotel's overall cleanliness. The staff are friendly and helpful, going out of their way to provide quality service. The rooms have very comfortable beds, big bathrooms and powerful hot showers. While some guests noted the need for improvement in terms of cleaning, the majority found the hotel to be spotlessly clean. Breakfast was delicious but could have been served hotter. A few guests experienced a bad smell in the bathroom or noticed some hair on the shower wall, but these instances were not a common trend. Overall, guests agree that the hotel is clean and welcoming, making for a pleasant stay.

Staff

The Best Western Plough and Harrow Hotel received glowing reviews from guests praising the friendliness and helpfulness of the staff. Many guests mentioned individual staff members who went above and beyond with their service, such as Miles who worked the night shift and a receptionist named Emma. The staff were described as lovely, accommodating and exceptional and provided fantastic service across all areas. Many guests also noted that the staff were willing to go the extra mile to ensure a pleasant stay, whether it was accommodating dietary needs or helping with transportation. The hotel's location and amenities were also well-received with guests noting spacious rooms and a secure car park. Overall, the Best Western Plough and Harrow Hotel provided a welcoming atmosphere with its clean facilities and polite, professional staff.

Parking

The Best Western Plough and Harrow Hotel features good parking facilities despite some negative feedback about the extra cost. The car park is safe, secure and spacious with easy access and a barrier for safety. Parking is not always included in bookings and can cost up to £9.50 per day, but it is a big plus for those who drive to the hotel. Ample parking is available and the code for the car park is 2020. Customers who book directly with the hotel or Best Western can enjoy free parking.

Family

Best Western Plough and Harrow Hotel offers a great experience for families travelling with children. The hotel serves a lovely breakdown buffet where kids can eat for free. The family rooms are decently sized and perfect for parents with young ones. Although some areas of the hotel are a little dated, it still offers a safe and comfortable stay for families. Moreover, the hotel staff is accommodating and friendly, especially to women travelling with children. While there were some issues during a stay due to a broken toilet, the staff was quick to fix the problem by providing two separate rooms. For families who are looking for a base to explore the parkrun and the city or a nice experience for Christmas, Best Western Plough and Harrow Hotel is highly recommended by guests who had a really lovely time staying with their little ones.

4 Star

Best Western Plough and Harrow Hotel is the perfect choice for a lovely stay in a beautiful hotel with exceptional staff and great facilities. Although the building may be considered run down, the comfortable rooms and exceptional service more than make up for it. The breakfast is great and the location is perfect for exploring Birmingham. Despite being advertised as a 3 star hotel, guests agree that it feels more like a 4 star due to the value for money and overall experience. The only small drawbacks mentioned were the outdated TV and intermittent remote, the lack of an elevator and evening meals, which could be inconvenient for solo female travelers. Overall, it is a great hotel for a Birmingham stay with great staff, comfortable rooms and exceptional value.

Historic

If you're looking for a hotel with a rich history and old world charm, the Best Western Plough and Harrow Hotel should be at the top of your list. Guests have described the building as being fit for JRR Tolkein and indeed, its characterful lobby and bar area transport you to another time. This charming English hotel has a lovely listed building with a period bar lobby and dining/breakfast room that add to the unique feel of the property. The location and staff are great, but it's the hotel's historical importance and character that truly set it apart. If you're a fan of heritage hotels with loads of character, you won't be disappointed with the Plough & Harrow.

No, Best Western Plough and Harrow Hotel doesn't have any pool.

No, a spa isn't available at Best Western Plough and Harrow Hotel.

No, Best Western Plough and Harrow Hotel doesn't allow dogs.

Yes, parking facilities are available at Best Western Plough and Harrow Hotel.

No, Best Western Plough and Harrow Hotel doesn't have a gym.

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