This hotel has implemented a green concept influenced by government regulations and a commitment to continuous environmental improvement. Their policies focus on sustainable building practices, energy efficiency, environmentally conscious product selection, and effective waste management aligned with Green Hotels concept standards.
As part of the Accor Planet 21 program, this hotel implements sustainable practices such as offering guests the experience of gardening and harvesting fruits and vegetables grown on the property. They prioritize healthy and sustainable food options and utilize eco-friendly cleaning products, energy-saving switches, LED lighting, recycling programs, and water-efficient showers.
Participating in Accor's Planet 21 program and a Non Single Use Plastic Campaign, this hotel employs eco-friendly technologies including energy saver bulbs, water saving technology, and recycling facilities. They use eco-friendly toiletries, LED lighting, and have policies against single-use plastic bottles, stirrers, and straws, opting for reusable cups and tableware.
Swiss-Belinn Malang is a highly praised hotel nestled in an ideal location in Malang, offering easy access to a large shopping mall, various dining and entertainment options, and educational institutions like Brawijaya University. Its strategic position ensures convenient connectivity to city attractions and transportation services, making it a preferred choice for both business and leisure travelers.
Guests consistently commend the hotel for its exceptional breakfast offerings, featuring a diverse and extensive buffet that includes both Western and Asian dishes, along with local culinary delights. The presence of live cooking stations and the attentive, friendly staff enhance the dining experience. While some guests suggest more variation on certain days, the breakfast remains a highlight of their stay.
The hotel's rooms are noted for their cleanliness and modern amenities, offering a comfortable and restful environment with spacious layouts and cozy beds. Although the bathrooms occasionally receive feedback for needing more thorough cleaning and potential updates, the overall impression points to a pleasant stay supported by hospitable staff.
Swiss-Belinn Malang's staff are frequently praised for their warmth and exceptional service, contributing to a welcoming atmosphere throughout the hotel. They demonstrate a strong focus on guest satisfaction, with efficient communication and attentive service, further improving the guest experience. International visitors particularly appreciate the staff's English proficiency.
The large, inviting swimming pool is another highlight, equipped with a dedicated children's area, which families find appealing, although the pool's early closing time may be a consideration for some. The clean pool area, along with good breakfast buffet and relaxing massage services, enhance the overall experience for guests.
While there are some areas for improvement, such as the cleanliness of hallways and bathrooms, the convenient location, modern facilities, and excellent staff hospitality make Swiss-Belinn Malang a commendable choice for travelers visiting Malang.
This hotel is part of a group that has issued a sustainability report, indicating a commitment to implementing sustainability principles across its business units, including environmental aspects.
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