Boca Plaza
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Summary of reviewsBoca Plaza in Boca Raton is lauded for its prime location, situated conveniently near the beach, restaurants, shops and major highways. Guests find the quiet and scenic surroundings attractive, adding to the overall positive vibe and making it ideal for both short and extended stays.
While breakfast options at the hotel appear inconsistent and have led to mixed feelings, many guests focus on the spacious, clean and comfortable rooms with modern amenities such as kitchenettes and smart TVs. The hotel's cleanliness generally receives favorable mentions, although some guests reported issues such as dirty floors and occasional lapses in housekeeping.
The staff at Boca Plaza are often praised for their friendliness, accommodation and prompt service with special mentions to certain individuals who enhanced guests' experiences. However, there were a few instances of staff unavailability and unprofessional behavior, which detracted from the otherwise positive impressions.
Boca Plaza's Wi-Fi service is generally appreciated for its digital amenities, though some visitors have faced connectivity issues. The hotel's outdoor pool area garners acclaim for its cleanliness, inviting atmosphere and the charming Tiki bar, providing a relaxing spot for guests to unwind.
Especial praise comes from families, who benefit from the spacious accommodations and the family-friendly pool. However, bed quality appears inconsistent with some guests enjoying comfortable beds while others encountered worn-out and uncomfortable mattresses.
Overall, Boca Plaza's blend of convenience, comfort and value for money makes it a compelling choice for visitors, despite some areas needing improvement.
Categories
While breakfast options at the hotel appear inconsistent and have led to mixed feelings, many guests focus on the spacious, clean and comfortable rooms with modern amenities such as kitchenettes and smart TVs. The hotel's cleanliness generally receives favorable mentions, although some guests reported issues such as dirty floors and occasional lapses in housekeeping.
The staff at Boca Plaza are often praised for their friendliness, accommodation and prompt service with special mentions to certain individuals who enhanced guests' experiences. However, there were a few instances of staff unavailability and unprofessional behavior, which detracted from the otherwise positive impressions.
Boca Plaza's Wi-Fi service is generally appreciated for its digital amenities, though some visitors have faced connectivity issues. The hotel's outdoor pool area garners acclaim for its cleanliness, inviting atmosphere and the charming Tiki bar, providing a relaxing spot for guests to unwind.
Especial praise comes from families, who benefit from the spacious accommodations and the family-friendly pool. However, bed quality appears inconsistent with some guests enjoying comfortable beds while others encountered worn-out and uncomfortable mattresses.
Overall, Boca Plaza's blend of convenience, comfort and value for money makes it a compelling choice for visitors, despite some areas needing improvement.
Hotel with Swimming Pool
The hotel features a swimming pool for guests to enjoy.
Outdoor Pool
Accessible Hotel
Boca Plaza offers wheelchair access throughout its grounds. Specific accessible room types are available with ADA bathrooms and grab rails for convenience and safety.
3-Star Hotel
Boca Plaza offers free WiFi, free parking, and a fitness center. The staff is helpful and the rooms are clean.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Boca Plaza boasts an enviable location in Boca Raton, earning consistent praise for its convenience and accessibility. Guests frequently highlight its proximity to the beach, restaurants and shops, making it an ideal choice for both short and extended stays. The hotel's central position allows easy access to major highways, nearby cities like Palm Beach and Fort Lauderdale and essential amenities such as coffee shops and grocery stores. Many reviewers appreciate the quiet yet beautiful surroundings, enhancing the overall experience. Its strategic location is a key factor for repeat visits and positive recommendations with visitors often emphasizing the perfect balance of convenience, comfort and value for money.
Guests at Boca Plaza seem to have mixed feelings regarding breakfast options. While some highlight a more varied breakfast and food being on point when breakfast was available, many reviews indicate that the hotel does not include breakfast. Several reviewers noted that the hotel restaurant does not offer breakfast and that there is no designated breakfast area, leading to some confusion among guests. Additionally, some mention the absence of basic amenities such as drinking water and WiFi. It's clear that breakfast is not consistently provided, disappointing many visitors expecting such an amenity.
Boca Plaza offers a mix of experiences when it comes to their rooms, but several highlights stand out for travelers seeking comfort and convenience. The spacious rooms and large bathrooms are frequently appreciated with many noting that the rooms are clean, comfortable and well-furnished. The inclusion of modern appliances, kitchenettes and ample storage in rooms adds to the convenience, making them feel more like home.
Guests value the cleanliness and the quietness of the rooms. Comfortable beds and effective air conditioning enhance the stay, ensuring a restful night's sleep. The cleanliness of the rooms generally receives positive mentions, along with amenities such as Smart TVs and keyless access, which simplify guests' stays.
The hotel's location is another strong point, placing guests close to necessary conveniences like pharmacies, grocery stores and restaurants. Many rooms also offer pleasant views and large balconies, which add to the overall appeal.
On the downside, some rooms faced issues such as strong smells, clogged sinks, broken shower doors and insufficient cleaning. Occasional noise and dated furnishings were also noted with some guests experiencing lapses in housekeeping services. Despite these inconsistencies, the spacious rooms and thoughtful amenities leave a positive impression on many guests.
When reviewing the guest experiences at Boca Plaza, comments about the beds provided a mixed yet distinct perspective. On the positive side, several guests found the beds comfortable and the bedding pleasant, noting that the rooms themselves were very clean and comfortable. There were mentions of delicious mattresses and pillows with some guests specifically highlighting that the beds were very comfortable or even wonderful.
However, a considerable number of reviews painted a less favorable picture. Many guests described their beds as worn out, lumpy and even broken. Some pointed out that the bed frames were broken, saggy or had missing springs, leading to uncomfortable nights. Issues with cleanliness were also noted with reports of dirty pillowcases, bed sheets and even instances of foul-smelling bed linen. A few reviewers specifically mentioned that the beds were not firm enough or that they had a lot of wear and tear, making sleep difficult.
Overall, while some guests were satisfied with their sleeping arrangements, indicating enjoyment of clean and comfy bedding, a substantial number of guests encountered significant issues—suggesting an inconsistency in the hotel's bed quality.
Boca Plaza receives mixed reviews regarding its cleanliness with numerous guests noting both positive and negative aspects. On the plus side, many visitors appreciated clean and spacious rooms, comfortable beds and well-maintained common areas. Highlights include large rooms with balconies, helpful staff and a pool that is generally praised for its upkeep.
However, significant complaints were raised regarding various cleanliness issues. Several guests reported dirty floors, moldy bathrooms and overall neglected spaces. Instances of visible dust, dirty coffee tables, clogged drains and roaches were mentioned multiple times. Some areas like hallways, elevators and the gym were described as filthy. A particular concern was the foul-smelling bed linens and dirty kitchen utensils. Additional criticisms include outdated facilities and inadequate cleaning by the housekeeping staff.
In general, while there are areas where Boca Plaza excels, there is a persistent need for more thorough and consistent cleaning to meet the expectations of all its guests.
The reviews for Boca Plaza hotel highlight a mix of experiences with the staff, predominantly leaning towards positive impressions. Guests frequently mentioned the friendly, accommodating and helpful nature of the staff with particular commendations for the hospitality and customer service provided by individuals like Monica at reception and Caleb. The bartender/server and Tiki bar staff also received praise for their excellent service.
Some specific instances of prompt and responsive service were noted, such as quick resolutions to issues and immediate reactions to guest requests, pointing to an overall reliable service experience. Several guests appreciated the personal touch from the staff, such as keeping Amazon deliveries safe without extra charges.
Despite these positive remarks, there were recurring complaints about the absence of staff on-site, particularly at the front desk, leading to difficulties in checking in and a lack of immediate assistance. Some guests encountered rude behavior from certain staff members, which contrasted sharply with the experiences of others who were met with courteous and polite service.
In summary, while many guests enjoyed a pleasant and helpful interaction with the Boca Plaza staff, the inconsistency in availability and occasional unprofessional demeanor of some staff members created a varied experience for the hotel's visitors.
Boca Plaza has received mixed reviews regarding its Wi-Fi services. On the positive side, many guests appreciated the good internet connection, noting that it worked perfectly and very well throughout their stay. Some guests also praised the digital check-in and out processes, highlighting the convenience of contactless setups.
However, not all experiences were favorable. Several guests encountered difficulties, such as a weak or non-functional Wi-Fi signal. Issues like setting up the Wi-Fi and frequent connection failures were mentioned, along with instances where some guests couldn't connect to the internet at all. Despite the efficient digital features, the inconsistency in Wi-Fi strength remains a point of concern for some visitors.
Overall, while Boca Plaza offers excellent digital amenities and good internet for many, there is room for improvement to ensure a consistently strong and reliable Wi-Fi experience for all guests.
Nestled close to the beach, Boca Plaza boasts a pool area that has garnered attention for its overall cleanliness and pleasant atmosphere. Many visitors have highlighted the nice, well-maintained pool which often features a serene and inviting setting. The addition of a poolside Tiki bar adds a tropical flair, making it a popular spot for relaxation and leisure.
The pool is frequently praised for being clean and safe and guests appreciate its large size and comfortable temperature year-round. For those traveling with families, the pool is noted as a great space for children to enjoy. The well-maintained hot tub is another appreciated amenity, contributing to a well-rounded aquatic experience.
On occasion, some reviews mentioned the pool needing minor cleaning and there were instances where the pool area closed early, which may be a consideration for planners. Additionally, there were isolated reports of less desirable behavior from other guests, such as smoking in the pool area.
Overall, the Boca Plaza pool area is celebrated for its clean, inviting waters and the appealing ambiance created by the Tiki bar, making it a highlight of the stay for most visitors.
Boca Plaza seems to cater quite well to families traveling with children. Guests frequently mention that the rooms offer ample space, which is ideal for those with kids. Many families appreciated the clean, spacious rooms and found the sofa beds convenient for larger groups. The swimming pool is highlighted as a family-friendly amenity with children particularly enjoying the warm water. Despite a few concerns about the behavior of other guests and isolated cleanliness issues, most families felt comfortable and welcomed. With budget-friendly prices, Boca Plaza is a worthwhile option for family trips. Overall, its appeal lies in its family-oriented environment, ample space and enjoyable pool for children.
Boca Plaza offers a convenient 100% online check-in process, reflecting a modern approach to guest services. Visitors appreciate the good value for money, noting the hotel's balance of price and location. Despite some feedback indicating the experience is more akin to a motel rather than a three-star hotel, many guests still find the quality satisfactory for a three-star rating. The hotel, described as neither luxurious nor glamorous, generally meets expectations for its category. There were, however, noise disturbances on several nights, which may be worth considering for light sleepers.
Boca Plaza boasts an inviting outdoor pool area that guests frequently highlight in their reviews. The pool itself is notably large and consistently clean, providing a relaxing and comfortable environment for visitors. One of the standout features is the Tiki bar, which adds a delightful touch of convenience and enjoyment for those lounging poolside. The pool area is described as cozy and beautifully maintained with a serene atmosphere that rarely feels crowded, making it an ideal spot for unwinding. Additionally, guests appreciate the complementary hot tub for added relaxation. Overall, the pool and its amenities, including the Tiki bar, contribute significantly to the positive experiences of those staying at Boca Plaza.
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Location
Breakfast
Rooms
Guests value the cleanliness and the quietness of the rooms. Comfortable beds and effective air conditioning enhance the stay, ensuring a restful night's sleep. The cleanliness of the rooms generally receives positive mentions, along with amenities such as Smart TVs and keyless access, which simplify guests' stays.
The hotel's location is another strong point, placing guests close to necessary conveniences like pharmacies, grocery stores and restaurants. Many rooms also offer pleasant views and large balconies, which add to the overall appeal.
On the downside, some rooms faced issues such as strong smells, clogged sinks, broken shower doors and insufficient cleaning. Occasional noise and dated furnishings were also noted with some guests experiencing lapses in housekeeping services. Despite these inconsistencies, the spacious rooms and thoughtful amenities leave a positive impression on many guests.
Beds
However, a considerable number of reviews painted a less favorable picture. Many guests described their beds as worn out, lumpy and even broken. Some pointed out that the bed frames were broken, saggy or had missing springs, leading to uncomfortable nights. Issues with cleanliness were also noted with reports of dirty pillowcases, bed sheets and even instances of foul-smelling bed linen. A few reviewers specifically mentioned that the beds were not firm enough or that they had a lot of wear and tear, making sleep difficult.
Overall, while some guests were satisfied with their sleeping arrangements, indicating enjoyment of clean and comfy bedding, a substantial number of guests encountered significant issues—suggesting an inconsistency in the hotel's bed quality.
Cleanliness
However, significant complaints were raised regarding various cleanliness issues. Several guests reported dirty floors, moldy bathrooms and overall neglected spaces. Instances of visible dust, dirty coffee tables, clogged drains and roaches were mentioned multiple times. Some areas like hallways, elevators and the gym were described as filthy. A particular concern was the foul-smelling bed linens and dirty kitchen utensils. Additional criticisms include outdated facilities and inadequate cleaning by the housekeeping staff.
In general, while there are areas where Boca Plaza excels, there is a persistent need for more thorough and consistent cleaning to meet the expectations of all its guests.
Staff
Some specific instances of prompt and responsive service were noted, such as quick resolutions to issues and immediate reactions to guest requests, pointing to an overall reliable service experience. Several guests appreciated the personal touch from the staff, such as keeping Amazon deliveries safe without extra charges.
Despite these positive remarks, there were recurring complaints about the absence of staff on-site, particularly at the front desk, leading to difficulties in checking in and a lack of immediate assistance. Some guests encountered rude behavior from certain staff members, which contrasted sharply with the experiences of others who were met with courteous and polite service.
In summary, while many guests enjoyed a pleasant and helpful interaction with the Boca Plaza staff, the inconsistency in availability and occasional unprofessional demeanor of some staff members created a varied experience for the hotel's visitors.
Wi-Fi
However, not all experiences were favorable. Several guests encountered difficulties, such as a weak or non-functional Wi-Fi signal. Issues like setting up the Wi-Fi and frequent connection failures were mentioned, along with instances where some guests couldn't connect to the internet at all. Despite the efficient digital features, the inconsistency in Wi-Fi strength remains a point of concern for some visitors.
Overall, while Boca Plaza offers excellent digital amenities and good internet for many, there is room for improvement to ensure a consistently strong and reliable Wi-Fi experience for all guests.
Pool
The pool is frequently praised for being clean and safe and guests appreciate its large size and comfortable temperature year-round. For those traveling with families, the pool is noted as a great space for children to enjoy. The well-maintained hot tub is another appreciated amenity, contributing to a well-rounded aquatic experience.
On occasion, some reviews mentioned the pool needing minor cleaning and there were instances where the pool area closed early, which may be a consideration for planners. Additionally, there were isolated reports of less desirable behavior from other guests, such as smoking in the pool area.
Overall, the Boca Plaza pool area is celebrated for its clean, inviting waters and the appealing ambiance created by the Tiki bar, making it a highlight of the stay for most visitors.
Family
3 Star
Outdoor Pool
Yes, Boca Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Boca Plaza.
No, Boca Plaza doesn't allow dogs.
No, parking facilities aren't available at Boca Plaza.
Yes, Boca Plaza has a gym.
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