South Lodge has several ground floor rooms with accessible features, including emergency pull cords, handrails, accessible showers, and low-level basins. A fridge can be requested for storing medications. Public areas are accessible to wheelchair users, and wheelchair-accessible parking is available.
This apartment is listed as popular accessible accommodation in West Sussex.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? We have built a special wet room about 10 metres away from our lodges. It was designed by a wheelchair user within my family and covers both shower, toilet, wash hand basin needs of a wheelchair user. It has both visual and audio alarms and a private key.
The Birch Hotel offers accessible downstairs rooms that are well-adapted for guests with disabilities. The hotel provides excellent and easy parking facilities, including convenient and accessible car parks.
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Summary of reviews related to the 'Accessible' categoryThe Birch Hotel boasts a prime location, offering easy access to both East and West Sussex, Gatwick Airport and the coast, making it a suitable choice for travelers looking to explore these areas. Reviews frequently highlight the excellent and easy parking facilities, alongside convenient and accessible car parks that simplify arrival and departure for all guests.
For guests with disabilities, the hotel's downstairs rooms are notably accessible, well-adapted and cater well to their needs. Many reviews appreciate the ease of access and the hotel’s willingness to accommodate disabilities by providing accessible room allocation and ensuring that carers are allowed into the breakfast area.
While there is no elevator to the upper floors, the downstairs rooms are designed with accessibility in mind, featuring walk-in showers and modern en-suite bathrooms in excellent condition. The reception area is also conveniently located a short distance from the car park, which is easily navigable.
Some drawbacks mentioned include the lack of elevator access to upstairs rooms and the occasional unavailability of wheelchair-accessible rooms. Additionally, certain technological issues such as the inability to secure a mobile signal on some networks and challenges with online ordering for dinner were noted. Despite these minor inconveniences, the overall accessibility and well-thought-out amenities make The Birch Hotel a largely positive experience for guests with disabilities. Show more
