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Iceman Room's Central

Bolzano , Via Museo 35 (Show on Map)

5.6

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1 room2 guests 1 room, 2 guests

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Summary of reviewsIceman Room's Central in Bolzano garners mixed reviews overall, but it truly shines in its prime location, which repeatedly earns high praise. Situated in the heart of the historic center, it offers seamless proximity to key attractions, including the Ötzi Museum, Christmas markets and an array of shops, restaurants and bars. This strategic position makes it an ideal base for exploring the city on foot, whether for short stays or leisurely visits.

Guests commend various room features as well, such as spaciousness in certain rooms, particularly those with balconies or terraces offering pleasant views. Housekeeping generally does a good job in maintaining cleanliness and the presence of private bathrooms in some rooms adds a layer of convenience. However, room sizes and quality vary with many guests finding the furnishings minimal and the soundproofing inadequate. Some reviews also indicate a need for better cleanliness with reports of lingering odors and unclean conditions.

Staff interactions receive mixed but mostly negative feedback. While some guests appreciate the friendliness and helpful nature of certain staff members, numerous accounts point to significant communication issues and unprofessional behavior. The absence of on-site staff and reliance on minimal digital communication often lead to frustration and dissatisfaction.

One frequently noted drawback is the unreliable Wi-Fi service with many guests unable to connect or experiencing weak signals throughout their stay. This aspect falls considerably short of expectations based on the hotel's advertisement.

For ski enthusiasts, Iceman Room's Central remains a convenient option, thanks to its location near the train station and the ease of access to ski facilities. Its strategic positioning also enhances the overall experience with beautiful Alpine views and the convenience of storing equipment on-site.

The hotel is notably dog-friendly, offering significant amenities for canine companions and ensuring both pets and their owners feel welcome. Despite some noise issues and minor cleanliness concerns related to pets, the overall feedback suggests a positive experience for those traveling with dogs.

In summary, while the central location and dog-friendly environment of Iceman Room's Central are significant highlights, there are notable areas for improvement, especially concerning room quality, cleanliness, customer service and Wi-Fi reliability. These aspects, if addressed, could significantly enhance the overall guest experience.
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Guest House near Ski Resorts

Dog Friendly Guest House

Small Guest House

Room Types

Family Room The family room includes a private bathroom equipped with a shower. This family room provides heating, a flat-screen TV and a balcony. The unit offers 2 beds.

Double Room with Balcony The double room includes a private bathroom fitted with a shower. Boasting a balcony, this double room also features heating and a flat-screen TV. The unit has 1 bed.

Double Room with Shower The double room provides heating, as well as a private bathroom featuring a shower. The unit offers 1 bed.

Triple Room The triple room provides heating, as well as a private bathroom featuring a shower. The unit offers 2 beds.

Single Room with Private External Bathroom The single room offers heating, as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Apartment This air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. The apartment offers heating. The unit has 2 beds.

Budget Double Room The unit offers 1 bed.

About Iceman Room's Central

License: IT021008B4T3GV5YBV

Guest Reviews

5.6

Rated

Location

The Iceman Room's Central boasts an enviable location right in the heart of Bolzano, nestled in the charming historic center and just steps away from major attractions like the Ötzi Museum and the bustling Christmas markets. Its proximity to the train and bus stations, as well as various shops, supermarkets, restaurants and bars, makes it a convenient choice for travelers aiming to have all essentials within walking distance.

Guests frequently highlight the centrality and accessibility of the accommodation, making it ideal for exploring the city either on short stays or leisurely visits. The strategic position facilitates easy walking to key points of interest in Bolzano, offering an excellent base for sightseeing and soaking in the local culture.

Despite its prime location, the establishment receives mixed reviews regarding its facilities with some noting that the state of the rooms does not quite match the convenience of the location. However, the overall sentiment remains positive about its centrality which seems to be the standout feature that resonates with many visitors.

In summary, Iceman Room's Central offers a spectacular location in the middle of Bolzano's old town, making it a perfect pick for those who prioritize accessibility and immersion in the city's vibrant atmosphere.

Rooms

Located centrally, 'Iceman Room's Central' offers mixed experiences with its room accommodations. On the positive side, many guests appreciate the spaciousness of certain rooms, particularly those with balconies or terraces that provide pleasant views. The cleanliness of some rooms is noted positively and the housekeeping ensures an orderly environment. The presence of private bathrooms in some rooms adds convenience and a few guests found their rooms more spacious and better maintained than anticipated. The hotel's location in the heart of the city is a standout feature, providing easy access to local attractions, shops and cafes.

However, there are significant drawbacks. A common complaint is the room size with many guests finding the quarters extremely small, sometimes barely fitting the beds. The furnishings are often described as minimalistic or basic with a notable absence of essential amenities such as wardrobes, desks and chairs. Soundproofing is poor, leading to disturbances from neighboring rooms and hallways. The cleanliness standards vary and some guests encountered issues such as lingering cigarette smells, mold and general uncleanliness. The absence of an elevator in a multi-floor building adds to the inconvenience, particularly for those with heavy luggage.

Overall, while the location and some room features offer a decent stay for short trips or transit, the inconsistent room quality and lack of amenities might pose challenges for those seeking comfort and convenience during a longer stay.

Beds

The reviews for the beds at Iceman Room's Central reveal a mixed but predominantly negative sentiment. Many guests found the beds to be very uncomfortable, often mentioning that the mattresses were either too thin or too hard. Noise issues were frequently cited with beds described as squeaky, creaky and rickety, disturbing sleep for many. The quality of the bedding did not impress many, as guests often noted dirty, old or insufficient bed linens and pillows, lacking the necessary comfort.

Some reviews pointed out that the beds were cheaply furnished, sometimes with broken slats and uncomfortable iron parts. There were also complaints about minimalistic setups, where rooms lacked basic comforts like desks, adequate bedding or hooks for towels. Guests described the mattresses as either too soft or stiff, contributing further to an uncomfortable sleeping experience.

Amid the critiques, there were occasional mentions of clean and comfortable beds, suggesting that some guests did have a satisfactory experience. However, the balance tilts significantly towards dissatisfaction with a consensus that the bed quality needs considerable improvement. Many found the rooms functional, but the lack of comfort in the sleeping arrangements and minimalistic provisions detracted from their overall experience.

Cleanliness

Reviews of 'Iceman Room's Central' highlight significant issues with cleanliness. While some guests noted clean rooms and bathrooms, many expressed dissatisfaction with the overall hygiene of the hotel. Common complaints included dirty floors, walls and shared bathrooms with reports of mold, dust and odors, particularly of smoke and urine. Stained linens and towels and inadequate housekeeping services were frequent points of criticism. Several reviews mentioned that rooms were not cleaned during their stay with residual trash and dirt from previous guests. The lack of essential amenities like soap and toilet paper further compounded the negative experience. Despite sporadic mentions of clean areas and rooms, the consensus indicates a need for substantial improvement in cleaning standards and guest services.

Staff

The reviews for Iceman Room's Central paint a contrasting picture of their staff and service. On the positive side, many guests found the staff to be friendly, courteous and helpful. The young women at the reception were frequently highlighted for their efficiency and kindness with some staff members going above and beyond to assist guests, even accompanying them to nearby locations when needed. The cleaning staff also received praise for their thoroughness and efficiency.

However, the positive feedback is overshadowed by numerous complaints highlighting significant communication issues and unprofessional behavior. Many guests reported non-responsive staff, poor customer service and challenging interactions, particularly with reception staff. Instances of rude and impolite behavior were mentioned several times and guests frequently complained about the unavailability of on-site staff, often having to rely on minimal or delayed communication via WhatsApp. The reception’s separate location from the main establishment added to the frustration with poor coordination and incorrect room information exacerbating guests' dissatisfaction.

Overall, while some guests experienced satisfactory service, the prevalent theme points to a need for substantial improvements in communication, professionalism and onsite availability of staff to meet guest needs efficiently.

Wi-Fi

The reviews for Iceman Room's Central mostly emphasize significant issues with the Wi-Fi service. Many guests reported that the Wi-Fi was either non-existent or non-functional during their stay, which stands in stark contrast to its advertised presence. Cases of weak signals, an inability to connect and even the need for multiple inquiries to secure access were common. While a few reviews did mention acceptable Wi-Fi experiences, these were rare compared to the overall dissatisfaction. Stable and well-functioning Wi-Fi was noted by some, but the predominant experience suggests that improvements are seriously needed to meet guest expectations.

Ski

Located conveniently close to the train station, 'Iceman Room's Central' is a great option for ski enthusiasts looking to hit the slopes. Accessibility to the skiing area is straightforward with well-kept facilities and smooth check-in process enhancing the experience. Guests can also store their ski equipment on-site, making it a practical choice for winter sports lovers.

The hotel's central location is ideal for guests who want minimal car usage, focusing instead on the nearby skiing opportunities. The surrounding Alpine panorama provides a beautiful backdrop, best enjoyed from the rooms' balconies with mountain views.

Adding to the convenience, the superb location offers easy access to the Otzi museum, an attraction highly recommended by visitors. Public transportation in the area is excellent and free, ensuring hassle-free travels to various destinations.

Overall, the hotel's amenities include stable wifi and the unique benefit for cyclists to bring their bicycles into the room. While the rooms might be on the smaller side and there is a noted lack of towel replacement, the strengths lie in its location, views and ski accessibility.

Dog Friendly

Located ideally for travelers with dogs, Iceman Room's Central stands out as a prime choice for those looking to bring their four-legged friends along. This dog-friendly establishment offers ample amenities for canines, including free stays for dogs when requested in advance. The hotel is near a substantial park, perfect for dog walks and boasts a dedicated dog area and dog park nearby, contributing to its reputation as the best place for dogs.

The staff at the hotel are especially attentive to canine guests, ensuring they feel as welcome and comfortable as their human counterparts. They provide special care for dogs, making it easier for pet owners to relax during their stay. The surroundings are accommodating with numerous dog-friendly eateries and playgrounds where dogs can enjoy themselves.

However, some challenges are associated with staying with dogs at Iceman Room's Central. Noise can be an issue, as guests have reported hearing neighboring dogs, people passing by and other disturbances. Additionally, there have been a few minor cleanliness issues, such as wet steps likely from dog urine.

Despite these minor inconveniences, the overall feedback points to a positive experience for both dogs and their owners, thanks to the hotel's friendly staff and its dog-centric amenities. Traveling with a dog is made easy and enjoyable and many guests plan to return with their pets.

No, Iceman Room's Central doesn't have any pool.

No, a spa isn't available at Iceman Room's Central.

Yes, Iceman Room's Central welcomes dogs.

No, parking facilities aren't available at Iceman Room's Central.

No, Iceman Room's Central doesn't have a gym.

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