Stay COOPER l Capitol Rooms
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Summary of reviewsStay COOPER l Capitol Rooms is widely appreciated for its exceptional location in the heart of Bolzano's old town, offering easy access to key landmarks such as the train station, Piazza delle Erbe, Walter Square and various restaurants, shops and Christmas markets. Guests find the area pleasantly quiet despite its central position, enhancing their city exploration experience. The self-check-in process and modern amenities further add to the convenience of their stay.
The breakfast experience at Stay COOPER l Capitol Rooms receives high praise for its quality, variety and the option to enjoy it at the nearby Cooper Bistro. Guests describe the breakfast as excellent, abundant and satisfying with remarkable presentations and friendly service. Despite minor concerns about it not being included in all room prices or being unavailable occasionally, the overall consensus is positive, making it a valued part of the stay.
Rooms at Stay COOPER l Capitol Rooms are acclaimed for their spaciousness, cleanliness and modern furnishings, aligning well with the promotional photos. Guests appreciate the contemporary decor, functional amenities like well-equipped kitchens and comfortable beds and the lovely views from balconies. While some noise disturbances and heating issues were noted, the general sentiment towards the rooms is favorable, particularly highlighting the cleanliness and thoughtful amenities.
Cleanliness across the establishment is generally commended, especially in rooms, bathrooms and common areas. Despite some isolated issues, such as hair under sheets or dust, most guests find the environment clean and comfortable. The efficient check-in and check-out processes and the central, convenient location further enhance the positive impression.
The staff at Stay COOPER l Capitol Rooms are frequently praised for their friendliness and helpfulness, providing clear and quick communication and proactive problem-solving. Although there are mention of language barriers and occasional unavailability, the overall feedback is that the staff contribute significantly to a welcoming and organized environment.
However, Wi-Fi service at Stay COOPER l Capitol Rooms appears to be a consistent issue with many guests reporting difficulties in connecting to the internet or experiencing unstable connections. Despite the staff's efforts to assist, the Wi-Fi often does not meet expectations, affecting those who rely on a stable internet connection.
The beds in the rooms receive mixed reviews with many guests finding them extremely comfortable and conducive to a restful stay. Clean and welcoming rooms enhance the bed comfort experience, although some reviews highlight inconsistencies in mattress quality and firmness. Despite these issues, the general impression of bed comfort leans positive.
Overall, Stay COOPER l Capitol Rooms stands out for its prime location, quality breakfast, clean and modern accommodations and friendly staff, making it an attractive choice for visitors to Bolzano.
Categories
The breakfast experience at Stay COOPER l Capitol Rooms receives high praise for its quality, variety and the option to enjoy it at the nearby Cooper Bistro. Guests describe the breakfast as excellent, abundant and satisfying with remarkable presentations and friendly service. Despite minor concerns about it not being included in all room prices or being unavailable occasionally, the overall consensus is positive, making it a valued part of the stay.
Rooms at Stay COOPER l Capitol Rooms are acclaimed for their spaciousness, cleanliness and modern furnishings, aligning well with the promotional photos. Guests appreciate the contemporary decor, functional amenities like well-equipped kitchens and comfortable beds and the lovely views from balconies. While some noise disturbances and heating issues were noted, the general sentiment towards the rooms is favorable, particularly highlighting the cleanliness and thoughtful amenities.
Cleanliness across the establishment is generally commended, especially in rooms, bathrooms and common areas. Despite some isolated issues, such as hair under sheets or dust, most guests find the environment clean and comfortable. The efficient check-in and check-out processes and the central, convenient location further enhance the positive impression.
The staff at Stay COOPER l Capitol Rooms are frequently praised for their friendliness and helpfulness, providing clear and quick communication and proactive problem-solving. Although there are mention of language barriers and occasional unavailability, the overall feedback is that the staff contribute significantly to a welcoming and organized environment.
However, Wi-Fi service at Stay COOPER l Capitol Rooms appears to be a consistent issue with many guests reporting difficulties in connecting to the internet or experiencing unstable connections. Despite the staff's efforts to assist, the Wi-Fi often does not meet expectations, affecting those who rely on a stable internet connection.
The beds in the rooms receive mixed reviews with many guests finding them extremely comfortable and conducive to a restful stay. Clean and welcoming rooms enhance the bed comfort experience, although some reviews highlight inconsistencies in mattress quality and firmness. Despite these issues, the general impression of bed comfort leans positive.
Overall, Stay COOPER l Capitol Rooms stands out for its prime location, quality breakfast, clean and modern accommodations and friendly staff, making it an attractive choice for visitors to Bolzano.
Small Guest House
This guesthouse provides a convenient and intimate stay. The self-check-in and comfortable rooms offer a private atmosphere.
Guest House near Ski Resorts
Dog Friendly Guest House
Guest House with Free Wi-Fi
About Stay COOPER l Capitol Rooms
License: IT021008A17UV4Y59O
Guest Reviews
Location
The convenience of being able to walk to virtually everything—from the train station to the cable cars and various notable landmarks—greatly enhances the appeal of this hotel. Visitors cite the ease of self-check-in, cleanliness and modern amenities as additional highlights. Whether staying for a weekend city trip or a longer visit, the central location and surrounding amenities make Stay COOPER l Capitol Rooms an optimal choice for travelers.
Breakfast
Compliments extend to the rich variety and good quality of the breakfast with terms like perfect, amazing and fantastic frequently used. For those preferring an independent breakfast experience, the accommodation provides all necessary amenities for a homemade breakfast. Guests have found the breakfast both satisfying and fulfilling with remarks on its great value and the helpfulness of the waitstaff, especially when food needed to be taken to-go.
However, some issues were noted, such as breakfast not being included in the room price for all guests and, on rare occasions, being unavailable despite payment. A few guests felt the breakfast was average or insufficient for those with larger appetites. Despite these minor drawbacks, the overall sentiment remains strongly positive, making the breakfast experience at Stay COOPER l Capitol Rooms a noteworthy addition to one’s stay.
Rooms
Several rooms feature lovely balconies offering pleasant views, while brighter, more spacious apartments cater to families and larger groups. The central location is frequently mentioned, providing convenience for exploring the city. Functional rooms are complemented by modern touches and a welcoming atmosphere.
However, potential visitors should be aware of some recurring issues. Noise disturbances, both from internal and external sources, are reported and some rooms are not easily accessible due to the lack of an elevator. Heating could be overly efficient, making rooms uncomfortably hot at times. Despite these concerns, most guests find the accommodations align well with their needs, particularly praising the overall cleanliness and well-thought-out amenities of the rooms.
Beds
Despite the positive feedback, some guests noted inconsistencies regarding bed quality. Several reviews pointed out that certain mattresses were worn-out, uneven and even saggy, which resulted in a less than ideal sleeping experience for some. Firmness seemed to vary with a few guests finding the beds too hard or too soft and others commenting on the poor quality of pillows.
However, the general sentiment leaned towards comfortable bedding with many guests appreciating the spaciousness and coziness of their accommodations. The presence of additional bedding options, like sofa beds, offered flexibility, although they received mixed reviews about their comfort. Overall, while there were noted areas for improvement, many guests left with a positive impression of the bedding comfort at Stay COOPER l Capitol Rooms.
Cleanliness
Despite the praise, some reviews indicate issues with cleanliness, mentioning problems like hair under fitted sheets, leftover shower gel and dusty corners. A few guests noted specific issues in bathrooms, like mold and general uncleanliness, which detracted from their stay. Additionally, some pointed out that the room cleaning was not consistent throughout their stay and cleaning materials were not replenished during longer stays.
The check-in and check-out processes are praised for being smooth and efficient. The location of the property is often appreciated, being described as central and convenient. Overall, although there are areas where cleanliness could be improved, many guests find 'Stay COOPER l Capitol Rooms' to be a clean and comfortable place for their stay.
Staff
There are some comments on limitations, such as staff not speaking Italian and occasional unavailability in person with no staff present at times. However, the majority of feedback underscores the staff's readiness to help and their proactive approach to resolving problems. Guests also appreciate the informative and forthcoming guidance provided by the staff, which enhances the overall stay. Despite some isolated criticisms about specific issues, the general consensus is that the staff at Stay COOPER l Capitol Rooms is supportive, responsive and highly friendly, contributing significantly to a welcoming and organized environment.
Wi-Fi
No, Stay COOPER l Capitol Rooms doesn't have any pool.
No, a spa isn't available at Stay COOPER l Capitol Rooms.
Yes, Stay COOPER l Capitol Rooms welcomes dogs.
No, parking facilities aren't available at Stay COOPER l Capitol Rooms.
No, Stay COOPER l Capitol Rooms doesn't have a gym.
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