4-Star HotelLocated near the Grotto and Port St Joseph, this recently renovated hotel offers comfortable, modern rooms. It caters to those with reduced mobility and provides soundproofed, air-conditioned rooms.
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Summary of reviews related to the '4 Star' categoryHôtel Roissy presents itself as a four-star establishment, but several aspects fall short of this classification. Guests consistently mention that the hotel does not meet the standards expected from a four-star rating, especially when compared to similar establishments in other countries such as Spain. Many reviews highlight that the facilities and services are below par for a hotel of this status.
One prominent issue is the cleanliness and condition of the rooms, which are described as being small and outdated. The beds and general amenities in the rooms do not live up to the expectations for a four-star hotel with guests finding them to be of low quality. The same sentiment applies to the breakfast, which is considered average and lacking in variety.
The hotel's equipment and overall service also receive criticism. Guests note that the professionalism and quality of services do not align with a four-star experience, from housekeeping to the dining options. The meal quality, particularly for dinner, fails to impress with specific mentions of the food being nowhere near the standards of a four-star kitchen.
Adding to the disappointment is the lack of value for money with high prices not justified by the level of service and amenities provided. Parking and Wi-Fi are cited as additional areas where the hotel falls short. Furthermore, the hotel adopts an Americanized style, which some guests feel detracts from the local charm they expected.
Overall, while Hôtel Roissy might be one of the better options available in Lourdes, it does not meet the expectations and standards typically associated with a four-star rating. This has left many guests feeling underwhelmed and seeking a more authentic four-star experience elsewhere.
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