All Suites Appart Hôtel - Bordeaux Lac
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Summary of reviewsThe All Suites Appart Hôtel - Bordeaux Lac garners a range of reviews with aspects that travelers have both praised and critiqued. The hotel's strategic location near the Matmut Atlantique stadium, the exhibition park and major highways makes it particularly convenient for event-goers and those traveling by car. Ample free parking is a notable highlight, adding to its appeal for drivers. Public transport is accessible within a 15-minute walk, offering connections to downtown Bordeaux, although some guests find the distance from the tram stop a bit lengthy. The industrial surroundings may not appeal to tourists seeking immediate city center access or a family-friendly ambiance.
Guest opinions on the breakfast experience lean positively. Many enjoy the variety and quality of the buffet with fresh juice and homemade cakes standing out. Staff at breakfast are often commended for their friendliness and efficiency, enhancing the overall experience. However, some find the breakfast price a bit steep for the value and note occasional shortcomings like unclean tables or broken coffee machines.
Room reviews are mixed. The spacious apartments with kitchen facilities are ideal for families and many rooms feature comfortable beds and soundproofing. However, issues with cleanliness, outdated decor and maintenance problems, such as broken fixtures and lack of air conditioning, detract from the experience. The condition of the rooms often does not match the advertised photos, leading to disappointment for some guests.
Cleanliness throughout the hotel is a significant concern. Reports of dirty rooms, mold, rust and unpleasant odors from common areas like hallways and elevators are frequent. These issues point to a need for substantial improvements in cleaning standards and maintenance.
Staff receives predominantly positive feedback with many described as welcoming, friendly and attentive. Notable staff members like Joseph Ghigo are highlighted for their exceptional service. However, there are occasional reports of unprofessional behavior and communication barriers.
WiFi service at the hotel is another mixed area. While some guests find it reliable with good coverage, others experience issues with slow speeds and connectivity problems, particularly at night.
The parking facilities generally meet guests' needs with various options including free, private, covered and underground parking. Despite some concerns about cleanliness and lighting, the convenience and security of the parking are appreciated.
The main beds receive positive remarks for their comfort, but sofa beds are frequently criticized for being uncomfortable and inadequately maintained. Improvements in the quality and cleanliness of sofa beds could enhance overall guest satisfaction.
While the hotel presents itself as a three-star establishment, reviews suggest it often does not meet these standards due to issues with cleanliness, maintenance and outdated facilities. However, it remains a budget-friendly option with rustic decor that appeals to some.
Accessibility is reasonably good with wheelchair-accessible facilities and elevators. Nevertheless, maintenance and security improvements in the neighborhood would be beneficial.
Lastly, the hotel is praised for being dog-friendly, allowing pets even during breakfast, adding a layer of convenience for pet owners. Overall, All Suites Appart Hôtel - Bordeaux Lac is a practical choice for certain travelers, particularly those attending nearby events or in need of highway access, but it has room for improvement in several key areas.
Categories
Guest opinions on the breakfast experience lean positively. Many enjoy the variety and quality of the buffet with fresh juice and homemade cakes standing out. Staff at breakfast are often commended for their friendliness and efficiency, enhancing the overall experience. However, some find the breakfast price a bit steep for the value and note occasional shortcomings like unclean tables or broken coffee machines.
Room reviews are mixed. The spacious apartments with kitchen facilities are ideal for families and many rooms feature comfortable beds and soundproofing. However, issues with cleanliness, outdated decor and maintenance problems, such as broken fixtures and lack of air conditioning, detract from the experience. The condition of the rooms often does not match the advertised photos, leading to disappointment for some guests.
Cleanliness throughout the hotel is a significant concern. Reports of dirty rooms, mold, rust and unpleasant odors from common areas like hallways and elevators are frequent. These issues point to a need for substantial improvements in cleaning standards and maintenance.
Staff receives predominantly positive feedback with many described as welcoming, friendly and attentive. Notable staff members like Joseph Ghigo are highlighted for their exceptional service. However, there are occasional reports of unprofessional behavior and communication barriers.
WiFi service at the hotel is another mixed area. While some guests find it reliable with good coverage, others experience issues with slow speeds and connectivity problems, particularly at night.
The parking facilities generally meet guests' needs with various options including free, private, covered and underground parking. Despite some concerns about cleanliness and lighting, the convenience and security of the parking are appreciated.
The main beds receive positive remarks for their comfort, but sofa beds are frequently criticized for being uncomfortable and inadequately maintained. Improvements in the quality and cleanliness of sofa beds could enhance overall guest satisfaction.
While the hotel presents itself as a three-star establishment, reviews suggest it often does not meet these standards due to issues with cleanliness, maintenance and outdated facilities. However, it remains a budget-friendly option with rustic decor that appeals to some.
Accessibility is reasonably good with wheelchair-accessible facilities and elevators. Nevertheless, maintenance and security improvements in the neighborhood would be beneficial.
Lastly, the hotel is praised for being dog-friendly, allowing pets even during breakfast, adding a layer of convenience for pet owners. Overall, All Suites Appart Hôtel - Bordeaux Lac is a practical choice for certain travelers, particularly those attending nearby events or in need of highway access, but it has room for improvement in several key areas.
Aparthotel with Parking
This aparthotel provides parking. It is located near the exhibition center and the lake.
Dog Friendly Aparthotel
Cheap Aparthotel
Accessible Aparthotel
Guest Reviews
The location of All Suites Appart Hôtel - Bordeaux Lac receives mixed reviews but leans positively for those visiting specific events or traveling by car. Many guests appreciate the proximity to the highway, making access straightforward, especially for overnight stops or trips around Bordeaux. The hotel is conveniently located near the Matmut Atlantique stadium, the exhibition park and several shopping and dining areas. Public transportation such as trams and buses are within a 15-minute walk, making it possible to reach downtown Bordeaux, although some find the walk from the tram stop to be somewhat lengthy.
Several reviews highlight that the hotel is situated in an industrial area, which some guests find unappealing and not suitable for families. Additionally, the surrounding area can feel sketchy or unsafe with dilapidated buildings and a slum camp nearby. Despite these issues, the hotel's peaceful environment and free parking are appreciated by many.
In summary, All Suites Appart Hôtel - Bordeaux Lac is ideal for those attending events at the nearby stadium or exhibition park or those needing convenient highway access. The location may not appeal to tourists wanting immediate city center access or those reliant on public transport. However, the hotel's strategic placement near major roads, ample parking and proximity to specific venues make it a practical choice for certain travelers.
Guests generally appreciated the breakfast at All Suites Appart Hôtel - Bordeaux Lac, highlighting the good quality and variety of the buffet. Many found it hearty, filling and satisfying with numerous positive mentions of the fresh and plentiful selection, including the option to make fresh juice and enjoy homemade cakes. The staff's friendliness and efficiency added to the pleasant breakfast experience for many with particular praise for their service and welcoming nature.
Despite the overall positive feedback, some guests pointed out shortcomings. A few reviews noted that breakfast was too expensive for what was offered and there were occasional issues such as unclean tables, broken coffee machines and lack of replenishment. Other criticisms included limited options and lack of savory choices. The breakfast service ending at 10 am was also mentioned as an inconvenience by some.
In summary, while the breakfast at the hotel received many favorable comments for its variety, quality and service, some guests felt the price did not always match the value or selection provided.
The guest reviews for 'All Suites Appart Hôtel - Bordeaux Lac' suggest that the rooms are a mixed bag. On the positive side, many guests appreciated the spaciousness of the apartments, noting that they are ideal for families with separate bedrooms, large surface areas and kitchen facilities. Some rooms have comfortable beds and are generally well-equipped with basic necessities like fridges, stoves and coffee equipment. The soundproofing in certain rooms was also noted favorably. Despite some outdated decor, a few guests found their accommodations clean and functional.
However, numerous reviews highlighted significant drawbacks. A recurring issue was the lack of cleanliness with reports of dirty rooms, mold, rust, insects and unpleasant odors. Several guests mentioned dilapidated and poorly maintained furniture with broken fixtures and outdated equipment needing urgent renovation. The absence or malfunctioning of air conditioning was a major inconvenience, especially during hot weather, making the rooms unbearably warm.
Adding to the discomfort were insufficient hygiene supplies, such as toilet paper and towels and limited kitchen utensils. Noise from outside and persistent unpleasant smells in the hallways also detracted from the overall experience. Many reviews reflected disappointment with the overall state of the rooms, describing them as worn down, cramped and not matching the online photos, leading to a general sense of poor value for money. Despite the affordability and the size of the rooms, the numerous negative aspects significantly impacted guests' satisfaction.
The guest reviews for 'All Suites Appart Hôtel - Bordeaux Lac' highlight a notable disparity in the quality of bedding between the main beds and the sofa beds. Many guests found the main beds to be comfortable and appreciated the clean, fresh bedding. Phrases such as "comfortable bed," "the main bed was comfortable," and "comfortable double bed" appear frequently, displaying a general satisfaction with primary sleeping arrangements.
However, the feedback regarding the sofa beds is largely negative. Guests described the sofa beds as very uncomfortable, often citing issues like thin or worn-out mattresses, creaking sounds and even broken mechanisms. Phrases like "uncomfortable sofa bed," "sofa bed was very uncomfortable," and "the sofa bed was unusable" were common. There were also concerns about the cleanliness of the sofa beds with multiple reviews mentioning dust, hair, stains and even unpleasant smells.
In terms of additional comfort, some guests enjoyed the spacious and clean bathrooms, as well as the pleasantness of the staff. However, many noted issues such as dirty sheets, bad smells and unclean conditions, which impacted their overall experience.
In summary, while the main beds provide a satisfactory level of comfort, there remains a significant need for improvement in the quality and cleanliness of the sofa beds and overall room hygiene. These factors could be crucial for enhancing guest satisfaction and making their stay at All Suites Appart Hôtel - Bordeaux Lac more enjoyable.
The guest reviews for All Suites Appart Hôtel - Bordeaux Lac present a concerning perspective on the hotel's cleanliness. A significant number of guests reported issues ranging from hair and dust to more severe problems like mold, limescale and unpleasant odors. Common areas such as hallways and elevators often carried bad smells, including cigarette smoke and sewage and were described as exceptionally dirty. Rooms frequently failed to meet basic standards of cleanliness with numerous accounts of dirty sheets, stained mattresses and bugs. Kitchen and bathroom cleanliness were notably poor with reports of grease, rust and improperly cleaned dishes being common. Several reviews also highlighted problematic maintenance, noting old and worn-out facilities with broken or non-functional equipment. Overall, the reviews indicate that the hotel needs substantial improvements in both cleaning standards and maintenance to ensure a more pleasant stay for guests.
The staff at All Suites Appart Hôtel - Bordeaux Lac receive mixed reviews, though the majority lean towards the positive. Many guests highlight the welcoming, friendly and attentive demeanor of the reception staff. Words like kind, helpful, charming and professional frequently appear in the reviews, indicating a generally pleasant interaction with team members. Notably, individuals such as Joseph Ghigo are mentioned as particularly outstanding and several guests appreciated the staff's efforts to accommodate and resolve issues.
However, some guests also reported less favorable experiences, citing instances of cold, unprofessional or unresponsive behavior. Communication barriers were noted as a challenge with some staff speaking limited languages, which hindered interactions. Additionally, a few narratives describe the staff as overwhelmed or doing the bare minimum and specific negative encounters were mentioned, including unhelpful or unfriendly receptionists.
Despite these mixed remarks, the overarching sentiment points to the staff's genuine attempts to provide a welcoming atmosphere, even if not every experience was perfect. The general consensus paints a picture of a dedicated team striving to ensure guest satisfaction, though improvements in consistency and communication could enhance the overall guest experience.
When planning a stay at All Suites Appart Hôtel - Bordeaux Lac, guests often highlight the WiFi experience. While some found the WiFi to be good with a strong signal and quality connection throughout their room, others faced challenges such as slow speeds, connectivity issues and WiFi not working properly or at all. A few reviews mentioned that the WiFi gets turned off at night or only worked intermittently.
Despite these mixed reviews on internet connectivity, the hotel also provides free WiFi, which was appreciated by travelers needing basic online access. However, those requiring a stable and fast connection for work or streaming might find the inconsistencies troubling.
In summary, while the WiFi service at All Suites Appart Hôtel - Bordeaux Lac has its positive moments, there is room for improvement to meet the expectations of all guests consistently.
The parking situation at 'All Suites Appart Hôtel - Bordeaux Lac' receives mixed feedback from guests, but positive remarks are notable. The hotel offers various parking options, including free, private, covered and underground parking. Many guests appreciate the ample parking spaces and easy accessibility, highlighting the convenience of on-site and secure parking with video surveillance providing additional peace of mind. Covered parking is frequently mentioned as a beneficial feature, providing good shade and protection.
However, there are some concerns about the quality and cleanliness of the parking areas. The underground parking, while large and monitored, is described as poorly lit and in a state of disrepair. Access can also be problematic with some guests noting that the high speed bumps and narrow entrances pose a risk to vehicles.
Despite these issues, guests value the free parking availability, especially its proximity to the hotel and convenience for travelers with vehicles. The parking's safety, being monitored and in a closed lot, adds an extra layer of reassurance for those worried about car security. Overall, while some improvements are needed, the parking facilities at the hotel largely meet the needs of its guests.
All Suites Appart Hôtel - Bordeaux Lac offers accommodation that fits the budget-conscious traveler with multiple guests highlighting the value for money. The hotel's rustic decor and warm vibes add a pleasant touch and the price is reasonable, making it suitable for a short stay.
However, the establishment struggles with several aspects, particularly cleanliness and maintenance, falling short of its claimed three-star rating. Guests have noted the aging furniture and basic rooms, which do not live up to expectations for a three-star hotel. Maintenance issues and cleanliness in both rooms and common areas have been common complaints, along with the lack of air conditioning and outdated photos that don't reflect the current state of the property.
Families might find the sofa bed suitable for children but less comfortable for adults. Despite some positive remarks about the value and decor, the general consensus indicates that the hotel does not meet the standards promised by its rating, leaving many to agree that it is not deserving of its three-star status.
The 'All Suites Bordeaux Lac - Parc des Expositions' receives mixed feedback regarding its accessibility for guests with disabilities. On the positive side, the hotel's entrance and establishment are accessible for wheelchair users and it features good overall accessibility, including working elevators most of the time. The location is particularly advantageous, offering quick access to public transportation such as trams and buses with the city center and Matmut stadium being easily reachable. The hotel also boasts a disabled-friendly environment with good facilities for accessibility, enhancing its appeal for travelers needing special accommodations.
However, there are some concerns. There have been instances where accessible rooms were unavailable despite prior booking. Guests have reported occasional maintenance issues, such as elevator breakdowns and some have mentioned that the accommodations can feel dilapidated and require better upkeep. While the location is conveniently close to public transport and major areas, the surrounding neighborhood has been described as insecure and poorly lit. Additionally, some amenities like kitchen utensils and gym equipment were found lacking or not functional, which might affect the overall comfort of the stay.
Overall, while 'All Suites Bordeaux Lac - Parc des Expositions' offers a generally accessible and convenient location for those visiting Bordeaux, attention to maintenance and security improvements could enhance the guest experience significantly.
The 'All Suites Appart Hôtel - Bordeaux Lac' is a welcome choice for travelers accompanied by dogs. Pets are allowed at the hotel and even permitted during breakfast, making morning routines hassle-free for pet owners. Guests have noted that the outdoor areas are particularly favorable for pets, providing ample space for walks and play. The reception staff is also commendably pleasant to dogs, ensuring a comfortable stay for both pets and their owners. While the hotel allows pets, there aren’t many specific remarks on dog-friendly attributes, but the basic amenities and acceptance of pets are positively acknowledged by visitors.
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Location
Several reviews highlight that the hotel is situated in an industrial area, which some guests find unappealing and not suitable for families. Additionally, the surrounding area can feel sketchy or unsafe with dilapidated buildings and a slum camp nearby. Despite these issues, the hotel's peaceful environment and free parking are appreciated by many.
In summary, All Suites Appart Hôtel - Bordeaux Lac is ideal for those attending events at the nearby stadium or exhibition park or those needing convenient highway access. The location may not appeal to tourists wanting immediate city center access or those reliant on public transport. However, the hotel's strategic placement near major roads, ample parking and proximity to specific venues make it a practical choice for certain travelers.
Breakfast
Despite the overall positive feedback, some guests pointed out shortcomings. A few reviews noted that breakfast was too expensive for what was offered and there were occasional issues such as unclean tables, broken coffee machines and lack of replenishment. Other criticisms included limited options and lack of savory choices. The breakfast service ending at 10 am was also mentioned as an inconvenience by some.
In summary, while the breakfast at the hotel received many favorable comments for its variety, quality and service, some guests felt the price did not always match the value or selection provided.
Rooms
However, numerous reviews highlighted significant drawbacks. A recurring issue was the lack of cleanliness with reports of dirty rooms, mold, rust, insects and unpleasant odors. Several guests mentioned dilapidated and poorly maintained furniture with broken fixtures and outdated equipment needing urgent renovation. The absence or malfunctioning of air conditioning was a major inconvenience, especially during hot weather, making the rooms unbearably warm.
Adding to the discomfort were insufficient hygiene supplies, such as toilet paper and towels and limited kitchen utensils. Noise from outside and persistent unpleasant smells in the hallways also detracted from the overall experience. Many reviews reflected disappointment with the overall state of the rooms, describing them as worn down, cramped and not matching the online photos, leading to a general sense of poor value for money. Despite the affordability and the size of the rooms, the numerous negative aspects significantly impacted guests' satisfaction.
Beds
However, the feedback regarding the sofa beds is largely negative. Guests described the sofa beds as very uncomfortable, often citing issues like thin or worn-out mattresses, creaking sounds and even broken mechanisms. Phrases like "uncomfortable sofa bed," "sofa bed was very uncomfortable," and "the sofa bed was unusable" were common. There were also concerns about the cleanliness of the sofa beds with multiple reviews mentioning dust, hair, stains and even unpleasant smells.
In terms of additional comfort, some guests enjoyed the spacious and clean bathrooms, as well as the pleasantness of the staff. However, many noted issues such as dirty sheets, bad smells and unclean conditions, which impacted their overall experience.
In summary, while the main beds provide a satisfactory level of comfort, there remains a significant need for improvement in the quality and cleanliness of the sofa beds and overall room hygiene. These factors could be crucial for enhancing guest satisfaction and making their stay at All Suites Appart Hôtel - Bordeaux Lac more enjoyable.
Cleanliness
Staff
However, some guests also reported less favorable experiences, citing instances of cold, unprofessional or unresponsive behavior. Communication barriers were noted as a challenge with some staff speaking limited languages, which hindered interactions. Additionally, a few narratives describe the staff as overwhelmed or doing the bare minimum and specific negative encounters were mentioned, including unhelpful or unfriendly receptionists.
Despite these mixed remarks, the overarching sentiment points to the staff's genuine attempts to provide a welcoming atmosphere, even if not every experience was perfect. The general consensus paints a picture of a dedicated team striving to ensure guest satisfaction, though improvements in consistency and communication could enhance the overall guest experience.
Wi-Fi
Despite these mixed reviews on internet connectivity, the hotel also provides free WiFi, which was appreciated by travelers needing basic online access. However, those requiring a stable and fast connection for work or streaming might find the inconsistencies troubling.
In summary, while the WiFi service at All Suites Appart Hôtel - Bordeaux Lac has its positive moments, there is room for improvement to meet the expectations of all guests consistently.
Parking
However, there are some concerns about the quality and cleanliness of the parking areas. The underground parking, while large and monitored, is described as poorly lit and in a state of disrepair. Access can also be problematic with some guests noting that the high speed bumps and narrow entrances pose a risk to vehicles.
Despite these issues, guests value the free parking availability, especially its proximity to the hotel and convenience for travelers with vehicles. The parking's safety, being monitored and in a closed lot, adds an extra layer of reassurance for those worried about car security. Overall, while some improvements are needed, the parking facilities at the hotel largely meet the needs of its guests.
3 Star
However, the establishment struggles with several aspects, particularly cleanliness and maintenance, falling short of its claimed three-star rating. Guests have noted the aging furniture and basic rooms, which do not live up to expectations for a three-star hotel. Maintenance issues and cleanliness in both rooms and common areas have been common complaints, along with the lack of air conditioning and outdated photos that don't reflect the current state of the property.
Families might find the sofa bed suitable for children but less comfortable for adults. Despite some positive remarks about the value and decor, the general consensus indicates that the hotel does not meet the standards promised by its rating, leaving many to agree that it is not deserving of its three-star status.
Accessible
However, there are some concerns. There have been instances where accessible rooms were unavailable despite prior booking. Guests have reported occasional maintenance issues, such as elevator breakdowns and some have mentioned that the accommodations can feel dilapidated and require better upkeep. While the location is conveniently close to public transport and major areas, the surrounding neighborhood has been described as insecure and poorly lit. Additionally, some amenities like kitchen utensils and gym equipment were found lacking or not functional, which might affect the overall comfort of the stay.
Overall, while 'All Suites Bordeaux Lac - Parc des Expositions' offers a generally accessible and convenient location for those visiting Bordeaux, attention to maintenance and security improvements could enhance the guest experience significantly.
Dog Friendly
No, All Suites Appart Hôtel - Bordeaux Lac doesn't have any pool.
No, a spa isn't available at All Suites Appart Hôtel - Bordeaux Lac.
Yes, All Suites Appart Hôtel - Bordeaux Lac welcomes dogs.
Yes, parking facilities are available at All Suites Appart Hôtel - Bordeaux Lac.
No, All Suites Appart Hôtel - Bordeaux Lac doesn't have a gym.
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