Hotel NORTH STORY - Luxury Chalet - Apartments & Rooms offers a remarkable experience for travelers looking to explore the Durmitor area. Visitors frequently praise the hotel's strategic location with stunning mountain views and proximity to key sites such as Zabljak village and Black Lake. The serene environment provides an ideal base for activities like hiking, cycling and relaxed excursions, despite minor challenges in locating the property and navigating the path to town at night.
Breakfast at the hotel is a standout feature, noted for its extensive variety, freshness and quality, catering to different tastes and dietary preferences. Guests appreciate the presentation and preparation, often enjoying their meals near the pool. While some logistical issues were mentioned, the overall breakfast experience remains highly positive.
The hotel staff receives consistent praise for their friendliness, attentiveness and professionalism. The warm welcome and meticulous service enhance the overall guest experience, making the hospitality at Hotel NORTH STORY exemplary.
Accommodations are described as luxurious, spacious and stylish with a focus on cleanliness and modern decor. Mountain-facing rooms offer stunning views, contributing to a comfortable and scenic stay. Minor issues like temperature control and occasional deficiencies in room service are noted but do not significantly detract from the positive experience.
Cleanliness is a key strength with the hotel maintaining spotless rooms, bathrooms and common areas. Guests appreciate the high standard of hygiene, although longer stays occasionally saw rooms not being cleaned as frequently.
The hotel's heated outdoor pool and cozy sauna are well-received, providing a relaxing and pleasant atmosphere. Despite occasional maintenance issues, the pool area is generally viewed as a highlight. Parking options are convenient with free and well-organized spaces available for guests.
Families find the hotel inviting with spacious family rooms and kid-friendly amenities like a playground. The family-oriented environment contributes to a pleasant stay for visitors of all ages.
While the lack of an on-site restaurant for lunch or dinner requires guests to explore local dining options, the hotel staff's efforts in coordinating takeaways and providing dining recommendations ensure guests still enjoy good meals. The Wi-Fi experience is mixed with some guests experiencing slow and unstable connections.
Beds receive mixed feedback with many guests finding them comfortable but some noting issues like hard mattresses and creaking beds. The hotel's four-star rating is supported by top-notch facilities, modern design and wellness amenities, although some areas require refinement to fully meet luxury standards.
In summary, Hotel NORTH STORY provides a memorable stay with exceptional staff, cleanliness and amenities, making it a highly recommended choice for travelers to northern Montenegro.