InfoSummary of reviewsLe Saint Alexis **** Hotel & Spa is widely celebrated for its prime beachside location, providing guests with stunning ocean views and easy access to the picturesque Boucan Canot Beach. The hotel's magnificent setting is perfect for beach enthusiasts, romantic sunsets and even whale watching. Its proximity to local restaurants, bars and shops in St. Gilles further enhances the convenience and allure of staying at this tranquil oasis.
Breakfast at the hotel receives high praise for its variety and quality, featuring generous buffets with fresh local fruits and an organic section. The experience is elevated by the beautiful terrace or poolside settings with ocean views. Though some minor critiques about the organization and variety exist, the overall sentiment remains positive, especially highlighting the professional and friendly staff.
Dinner options are likewise appreciated for their refined and exquisite cuisine, often described as gourmet standard. Guests value the picturesque restaurant setting and the variety offered in the half-board option. Despite some concerns about pricing, menu variety and service efficiency, the ambiance and quality of food often leave guests satisfied.
Rooms at Le Saint Alexis are noted for their spaciousness, comfort and cleanliness. Many feature direct pool access and stunning views, which significantly enhance the guest experience. While some feedback suggests the need for updates and renovations, such as addressing minor maintenance issues and outdated decor, the overall comfort and luxury provided are well-regarded.
Cleanliness at the hotel is generally applauded, though there are occasional inconsistencies, particularly in housekeeping and dining areas. The need for stricter maintenance protocols is evident, yet the majority of reviews highlight a well-kept and comfortable environment.
Staff at Le Saint Alexis receive consistently high praise for their friendliness and professionalism. The welcoming and helpful demeanor of the team, particularly at reception and during meal services, contributes to the positive guest experience. Occasional lapses in efficiency are noted, but these are overshadowed by the overall excellent service provided.
The hotel's wifi service is a notable weak point with many guests reporting poor connectivity and persistent issues, which is disappointing for a four-star establishment.
The spa offerings are highly appreciated with exceptional massages and a relaxing atmosphere being particular highlights. However, some guests suggest that extending spa hours and improving maintenance of the facilities would enhance the experience further.
The gym and associated wellness facilities fall short of expectations due to outdated equipment and lack of maintenance. Enhancements and updates in this area are necessary to meet guest expectations.
Finally, the hotel's pool is a standout feature, praised for its stunning design and serene ambiance. Despite being unheated and occasionally cold, the pool's beauty and accessibility from the rooms contribute significantly to the luxurious experience of staying at Le Saint Alexis Hotel & Spa. Show more
