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Hotel do Elevador

Braga , Monte Do Bom Jesus (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel do Elevador in Braga is highly praised for its exceptional location, offering stunning views of the city and proximity to the historic Bom Jesus Sanctuary. The serene surroundings provide a perfect setting for relaxation, and guests particularly appreciate the friendly and attentive staff who contribute positively to the overall experience.

Breakfast receives mixed reviews, with guests acknowledging the quality and presentation of fresh products, enhanced by a charming view of the city. However, the variety is perceived as limited for a four-star hotel, which is compounded by timing restrictions and pricing concerns. Conversely, the hotel’s dining experience is lauded for its excellent setting and delicious food, despite some service delays and high prices.

Rooms are described as clean and offering pleasant city views, though they exhibit a retro aesthetic that many find outdated, with certain facilities showing signs of wear. Beds and amenities like shower curtains face criticism regarding comfort and modernity, highlighting a need for renovation. Despite these concerns, guests feel welcomed by the staff's warm professionalism.

Cleanliness is generally seen as satisfactory, with rooms well-maintained, although there's noticeable wear in some furniture and facilities, suggesting a need for upgrading. The dedication of the staff is a significant highlight, contributing much to guest satisfaction. The hotel’s scenic location and attentive service promise a memorable experience, but improvements in infrastructure could enhance the overall guest experience and better meet the expectations of its four-star rating.
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Family Friendly Hotel

Situated at Monte do Bom Jesus, this hotel gives immediate access to the Bom Jesus Sanctuary and its iconic funicular. The location offers scenic views and a memorable experience for families.

Romantic Hotel

Located at the Bom Jesus do Monte, this hotel provides stunning views of Braga. The location and views from the restaurant create a magical and historical atmosphere, ideal for a romantic escape.

Business Hotel

The hotel provides free WiFi, 24/7 front desk and business services.

Accessible Hotel

Offers comprehensive accessibility features, including a lower bathroom sink, higher-level toilet, grab rails, wheelchair accessibility, and elevator access to upper floors. This ensures a comfortable stay for guests with mobility challenges.

4-Star Hotel

Hotel do Elevador offers a comfortable stay with a garden and spa services, including massages and body treatments, for relaxation. It features a restaurant with panoramic views and provides amenities such as air-conditioned rooms and 24-hour room service.

Boutique-style Hotel

Historic Hotel

Room Types

Single Room Air-conditioned room with satellite TV and minibar.

Double or Twin Room Air-conditioned room with satellite TV and minibar.

Double or Twin Room with Extra Bed (3 Adults) Providing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a wardrobe, a tiled floor, a carpeted floor as well as garden views. The unit offers 2 beds and 1 futon.

Double or Twin Room with Extra Bed Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a wardrobe, a tiled floor, a carpeted floor as well as garden views. The unit has 2 beds and 1 futon.

About Hotel do Elevador

License: 952

Guest Reviews

7.5

Good

Location

Hotel do Elevador in Braga consistently receives praise for its exceptional location, offering guests breathtaking views of the city from its vantage point on the hills. This traditional hotel is strategically positioned near the Bom Jesus Sanctuary, making it a prime spot for those looking to explore this historical and religious site. The setting is both idyllic and picturesque, providing a unique experience at a fascinating pilgrimage spot.

The hotel's surroundings are described as beautiful and quiet, ideal for rest and relaxation, with stunning views of Braga and its valley, especially at sunset. Despite not being in the city center, guests appreciate the serene ambiance and the nearby parking facilities which enhance their stay. The hotel is within a lovely park area, further augmenting its charm.

Hotel do Elevador's location is a standout feature, often mentioned alongside the friendly and attentive staff that add to the overall experience. Whether visiting for a wedding, a peaceful getaway, or as part of a cultural exploration, this historic spot promises a memorable visit with its extraordinary views and unique setting.

Breakfast

Hotel do Elevador in Braga offers a mixed experience when it comes to breakfast. Visitors praise the quality and pleasant nature of the offerings, noting that fresh products are included, and the presentation is commendable. The breakfast area boasts a charming view of the city, adding to the morning ambiance. Staff attentiveness is often highlighted, with service being prompt and polite, contributing positively to the overall experience.

However, many reviews mention a lack of variety in the breakfast options. Some guests find the selection to be too modest for a 4-star hotel, suggesting that the menu could be expanded to better meet expectations. Despite the high quality, the breakfast feels limited with simple options, leading to a sense of underwhelming luxury given the hotel's rating. Timing restrictions further contribute to the experience, as breakfast is strictly served until 10 a.m.

Disappointments arose from the pricing, with several visitors feeling the cost did not align with the offerings, given the limited choices available. Some guests were particularly vocal about mediocre service and broken dishes, which detracted from their enjoyment. While breakfast has some standout moments, areas for improvement include variety and service consistency.

Dinner

Hotel do Elevador's dining experience receives high marks for its impressive setting and quality of food. Guests often praise the restaurant's atmosphere, highlighting its beautiful views and superb dining room. The food is frequently described as delicious and sensational, with particular mention of the duck being enjoyed by diners. Lunchtime and evening meals from the a la carte menu have been positively reviewed for their taste, although some guests find the prices to be on the higher side.

While the restaurant itself is deemed excellent and wonderful by many, there are occasional concerns about service delays and limited dining hours, with the restaurant closing early in the afternoon and not offering options after 10:30 PM. Additionally, some guests have reported not being provided with a dinner table or being charged extra fees for being non-Portuguese. Despite these issues, many visitors agree that the dining experience at Hotel do Elevador is overall a pleasurable one, making it a noteworthy part of their stay.

Rooms

Hotel do Elevador offers rooms that are consistently noted for their cleanliness and pleasant views, with some providing a stunning panoramic look over the city of Braga. The accommodations are described as comfortable and well-prepared, particularly for families with children. However, guests frequently mention that the rooms have a retro aesthetic that veers into outdated, with furniture showing signs of wear, and some appliances not functioning as they should. While the size of certain rooms is appreciated, there's a common call for renovation to update the decor and bathroom facilities. Beds are often found narrow and hard, leading to discomfort for some guests. Despite the aging infrastructure, the hotel maintains a level of charm, relying heavily on its scenic location and the spaciousness offered in select rooms. Overall, potential guests should expect a nostalgic experience that might lack some modern conveniences but compensates with cleanliness and an impressive view.

Beds

Hotel do Elevador has received varied feedback from its guests regarding the comfort of its beds. While some visitors appreciate the effort to maintain cleanliness, the prevailing sentiment reflects concerns about the beds themselves. Guests have frequently noted that the mattresses are hard and not conducive to a restful night's sleep. The narrow size of the beds has also been highlighted, indicating discomfort for guests who might prefer more spacious accommodations. Additionally, there are reports of mattresses showing signs of wear, suggesting potential improvement in maintenance or replacement.

The pillows have similarly sparked comments, with several guests mentioning that they are thin and insufficient for providing proper neck support. This has resulted in guests stacking multiple pillows to avoid discomfort. Furthermore, there have been mentions of twin beds being pushed together as an attempt at a workaround, which has not always been successful in achieving comfort.

To provide an enhanced guest experience, it might be beneficial for Hotel do Elevador to consider investing in upgraded bedding and enhancing the overall quality of sleep accommodations. Addressing these specific areas could greatly improve guest satisfaction and contribute to a more pleasant stay.

Cleanliness

Situated in an excellent location with a captivating view, the Hotel do Elevador offers a mixed bag when it comes to cleanliness and maintenance. Guests frequently commend the immaculate cleanliness of the rooms, which stand out as clean, spacious, and decorated with well-maintained retro furniture. The hotel's cleanliness is seen as satisfactory, with everything appearing proper. However, the age of the establishment is apparent, with recurring mentions of outdated aspects such as worn-out sheets, curtains, and bedspreads, as well as old air conditioning units that function poorly. The bathroom facilities also face criticism, with mentions of mold stains and inefficient showers and curtains due to wear. It appears that while the hotel makes efforts in cleaning, the aged infrastructure might require some attention to elevate the overall guest experience.

Staff

Nestled close to the picturesque Bom Jesus, 'Hotel do Elevador' garners high praise for its exceptional, friendly staff. Each team member exemplifies sympathy and professionalism, making guests feel warmly welcomed throughout their stay. The reception team, in particular, stands out for their attentiveness and understanding, often highlighted as a major positive point. Guests frequently note how helpful and accommodating everyone is—from the receptionists to the waiters—ensuring all needs are met with efficiency and warm hospitality. Though there are occasional mentions of service falling short or check-out experiences being less pleasant, these instances are overshadowed by the overall friendliness of the staff. The personnel consistently strive to address any imperfections within the hotel, enhancing guests' experiences with their resourceful and thoughtful service. Visitors looking to explore Bom Jesus would find the accommodating staff to be a charming highlight, enriching their stay at the hotel.

4 Star

Hotel do Elevador, a four-star establishment, has faced criticism regarding its facilities and services, with guests frequently questioning its rating. While the hotel presents itself with a high-star status, many visitors feel that it falls short of the expectations typically associated with a four-star experience. The breakfast offers limited choices and quality, which disappoints guests expecting a broader selection.

The decor and room conditions are noted to be outdated, with worn beds and stained shower curtains detracting from the overall comfort and appeal. The minibar is often found empty, and basic amenities like the shower have been reported to malfunction, all suggesting a need for refurbishment. The key system is described as archaic, highlighting a gap in modern conveniences.

Despite these criticisms, some guests mention that the hotel itself is well maintained, leaving room for potential improvement with necessary updates. Yet, the restaurant fails to impress, with dinner quality lagging behind that of a high-rated establishment. Given the high prices set for dining, this aspect is a particular point of dissatisfaction. Overall, Hotel do Elevador appears to require significant renovations to align its offerings with the expectations of a four-star hotel.

No, Hotel do Elevador doesn't have any pool.

No, a spa isn't available at Hotel do Elevador.

No, Hotel do Elevador doesn't allow dogs.

No, parking facilities aren't available at Hotel do Elevador.

No, Hotel do Elevador doesn't have a gym.

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