Palace Hotel de Caxambu enjoys a superb central location in Caxambu, making it easy for guests to explore the city's attractions on foot. The proximity to Parque das Águas and various dining and shopping options, along with the historic charm of the building dating back to 1892, provide a unique and convenient lodging experience.
Breakfast at the hotel is a standout, offering a varied and delicious array of foods that highlight Minas Gerais cuisine, such as cheese bread and cornbread. Guests praise the attentive and pleasant service, enjoying a heavenly and sensational morning meal that often exceeds expectations. Although some found the breakfast organization could be improved, the overall experience remains highly positive.
The hotel's dining options overall receive commendation, especially for the breakfast and dinner offerings, which are noted for their quality and variety. While some guests found the evening service lacking and the restaurant closed during off-seasons, others appreciated the full-course meals and buffet options, enhanced by pleasant background music.
The accommodations feature spacious rooms that maintain a historic charm while incorporating modern updates. However, some guests noted a need for renovations and better maintenance, mentioning outdated decor and occasional issues with cleanliness and comfort. Bathrooms vary in condition with some being updated and others in need of repairs.
Despite these mixed reviews on accommodations, the staff at Palace Hotel de Caxambu receive exceptional praise. The team, from reception to housekeeping, is noted for their warm, friendly and professional service. Special mentions go to the recreation team for their engaging activities with children. The courteous and helpful nature of the staff significantly enhances the guest experience.
The hotel's wifi is generally well-regarded, providing a reliable and fast connection throughout the property, despite occasional signal drops.
Spa facilities at the hotel are positively reviewed, featuring well-maintained dry and steam saunas, heated pools and a charming wood-burning stove system for heating. Some areas of the spa, like the relaxation room, could benefit from better upkeep, yet the services offered contribute greatly to guest satisfaction.
The pool facilities are a major highlight with multiple heated and clean pools, including a popular children's pool with a slide. The pool area is described as beautiful, relaxing and well-maintained, adding a delightful aspect to guests' stays.
Parking facilities receive mixed reviews. While secure and free, the parking lot's distance from the hotel and small size are noted inconveniences. Valet service is available but may be slow and improvements could enhance the overall parking experience.
For families, the Palace Hotel de Caxambu provides a welcoming environment with family-friendly activities, special toy-filled areas for children and memorable events, making it an excellent choice for a family vacation.
Overall, Palace Hotel de Caxambu excels in location, staff hospitality, breakfast and pool amenities with positive remarks on cleanliness and spa services, making it a cherished destination for many guests despite some areas needing improvement.
Hotel in GravatalSanta Catarina > Gravatai > Gravatal
8.4
Very Good
From $150
$
+6
Info
Summary of reviews
Hotel Internacional Gravatal receives generally positive reviews, with several highlights that contribute to a memorable guest experience. The dining options at the hotel have improved significantly in taste and quality, offering a varied and satisfying selection that many guests appreciate. Service excellence enhances the overall dining experience despite minor critiques about dish replenishment and dessert variety.
The hotel provides spacious rooms with comfortable amenities, such as air conditioning and thermal water bathtubs, often featuring pleasant views and private balconies. While room comfort is generally well-received, there are areas for improvement, particularly regarding mattress comfort and discrepancies in advertised versus actual rooms.
Cleanliness across the hotel's facilities is typically praised, especially in the pools and spa areas, which provide a pristine environment for relaxation. Nevertheless, some areas, such as cleaning service responsiveness and indoor pool maintenance, could be enhanced.
The standout feature of Hotel Internacional Gravatal is its exceptional staff, noted for their friendliness and attentiveness, which is evident from check-in to check-out. Various team members, such as those at the bar and restaurant, receive commendations for their helpful and polite service, contributing significantly to guests feeling welcomed and cared for.
The hotel's pool facilities also earn favorable remarks for cleanliness and maintenance, with both indoor and outdoor options appreciated. Slight improvements in water temperature and structural maintenance could enrich the pool experience further. Overall, guests enjoy a welcoming atmosphere, supported by stunning infrastructure and lush surroundings, which, coupled with exemplary service, makes for a delightful stay at Hotel Internacional Gravatal.
Hotel Golden Park Sorocaba & Convenções by Nacional Inn offers a generally favorable experience with several standout amenities that guests appreciate. The hotel’s location is both a major benefit and a minor drawback. Positioned conveniently by the highway, it provides easy access for travelers, especially those en route to various destinations like São Paulo. The proximity to the road also means noise can be an issue in some rooms. However, travelers without vehicles may find the 7.5 km distance from downtown Sorocaba inconvenient.
Breakfast at the hotel receives high marks for its variety and quality. Guests commend the broad selection of fruits, breads, cakes and pastries, including options catering to different dietary needs. Despite minor issues such as cold food during peak times, the breakfast experience is predominantly positive, standing out as a memorable aspect of the stay.
Dinner also garners praise for its quality and the enjoyable ambiance, especially during special occasions featuring live music. However, there are occasional complaints about a lack of variety and some instances of poorly seasoned or cold food. Generally, the dining experience is considered good with courteous service enhancing the overall enjoyment.
The guest rooms are described as spacious, comfortable and very clean with excellent housekeeping and prompt service. Some variability in room sizes and amenities, as well as maintenance issues like noisy air conditioning, are noted. Nevertheless, the overall sentiment towards the room experience leans positive.
Cleanliness is a strong point at the hotel, frequently highlighted by guests who describe the facilities and rooms as spotless and well-maintained. While some areas like the pool need better upkeep, the general standard of cleanliness is high.
The staff at Hotel Golden Park Sorocaba receive consistent praise for their attentiveness, politeness and helpfulness. Guests feel well-taken care of, citing specific staff members for their excellent service and friendly demeanor, contributing to a welcoming atmosphere.
Wi-Fi service at the hotel is mixed; while some guests report strong and reliable connections, others encounter weak or non-existent signals, suggesting variability based on the room location. The gym, unfortunately, does not meet guest expectations with outdated equipment and maintenance issues, indicating a need for significant improvements.
The pool area is a popular feature, especially appreciated for its heated water and family-friendly amenities. Despite some concerns about cleanliness and safety, the pool remains a strong attraction for families.
Free parking is appreciated, though the facility is often crowded and disorganized, particularly during busy times, requiring better management.
Overall, Hotel Golden Park Sorocaba & Convenções by Nacional Inn stands out for its convenient location, excellent breakfast, friendly staff and clean, comfortable rooms. While there are areas needing improvement, particularly the gym, the hotel's strengths make it a recommended choice for travelers, especially families and those traveling by car.
Hotel in Porto SeguroBahia > Porto Seguro > Porto Seguro
7.8
Good
From $44
$
+1
Info
Summary of reviews
Portobello Park Hotel is frequently praised for its strategic location, providing easy access to prominent attractions including the lively Axé Moi entertainment complex and the nearby Taperapuan Beach. Additionally, the hotel is surrounded by numerous bars, restaurants, supermarkets and pharmacies, making it a convenient option for both leisure and daily needs. Families find the hotel especially accommodating due to its child-friendly amenities and large swimming pool.
Guests speak highly of the breakfast experience, often describing it as excellent and varied. The offerings include fresh tapioca, a range of breads, cakes and juices, which are well-received. The breakfast staff are frequently commended for their friendly and attentive service. Despite minor criticisms about the lack of air conditioning in the breakfast room and occasional delays in item replenishment, the overall impression remains positive.
The hotel's dinner menu also garners favorable reviews for its taste and presentation. However, some guests find the food and drink prices high and portions smaller than expected. The waitstaff are generally attentive, adding to the convenience of an onsite restaurant.
The rooms at Portobello Park Hotel present a mixed experience. Many guests appreciate their spaciousness, comfort and cleanliness. New air conditioning systems and comfortable beds are often mentioned. Nevertheless, some rooms show signs of aging with issues like worn-out furniture, moldy walls and a musty smell being cited. Bathrooms, in particular, need attention due to problems with water flow, hot water availability and hygiene standards. Noise disturbances are also a common complaint.
Cleanliness throughout the hotel receives mixed reviews. While many commend the cleaning staff for their efforts, particularly in maintaining common areas and the swimming pools, others point out issues with mold, bad odors and sightings of pests. These inconsistencies highlight a need for improved hygiene practices.
The standout feature of Portobello Park Hotel is its staff, widely regarded as friendly, helpful and polite. The parking attendants and various other staff members, such as those in reception, waiters and recreation personnel, earn specific praise for their exceptional service and attentiveness. Despite a few isolated incidents of rudeness or lack of preparedness, the general consensus is overwhelmingly positive regarding the staff's contribution to the guest experience.
Internet connectivity is another area where the hotel has room for improvement. While the Wi-Fi works well in public areas, many guests struggle with weak or unreliable signals in their rooms and around the pool area. This inconsistency can be problematic for those needing a stable connection.
The gym offers a limited but useful facility for fitness enthusiasts, though its operating hours are somewhat restrictive, which may not cater to all guests' schedules. The tennis courts receive positive feedback for their general quality, though suggestions for renovation and better lighting have been noted.
The swimming pool area is a highlight, appreciated for its cleanliness, size and heated pools. Families particularly enjoy the amenities, including a dedicated children's pool. However, some guests suggest extending the pool's operating hours and addressing maintenance issues.
Parking at the hotel is convenient with a private lot located close to the hotel. The parking staff are noted for their politeness, though the limited and often crowded space can pose challenges, especially during peak times.
In summary, Portobello Park Hotel offers a prime location, excellent breakfast, attentive staff and family-friendly amenities. However, improvements in room maintenance, cleanliness consistency, internet connectivity and more flexible facility hours could significantly enhance the guest experience.
Hotel in Foz do IguacuParana > Foz do Iguacu > Foz do Iguacu
7.8
Good
From $29
$
Info
Summary of reviews
Hotel Nacional Inn Foz do Iguaçu enjoys a strategic location near key attractions such as Iguaçu Falls, the Bird Park and the airport, making it a prime spot for families seeking a blend of tranquility and convenience. Its proximity to tourist spots, public transportation hubs and major avenues enhances its appeal, though some guests find a car necessary due to its distance from downtown and ongoing road construction. While the surroundings provide a peaceful, nature-adjacent ambience, the need for improved access is noted.
The hotel stands out for its extensive breakfast offerings, which are consistently praised for their variety, freshness and abundance. Attentive service, particularly from staff members like Mrs. Natália, enhances the morning experience. Guests frequently commend the breakfast for its comprehensive selection, quality and value for money, although some suggest more variety over extended stays.
Dinner reviews are mixed with some appreciating the convenience and authentic Brazilian flavors, while others criticize the lack of variety, quality and options for children and vegetarians. Issues such as inattentive service and overpriced offerings detract from the dining experience for some, contrasting with occasional praise for the simplicity and home-cooked appeal.
Rooms receive a range of feedback, mostly highlighting their spaciousness and cleanliness. Comfortable beds, effective air conditioning and modern amenities in certain sections are appreciated. However, issues like outdated furniture, poor soundproofing, mold and insufficient maintenance are frequently mentioned, indicating a need for room renovations. Despite these issues, prompt responses to complaints and overall room comfort contribute positively to guest stays.
Cleanliness is another area with mixed reviews. While many guests find the rooms and common areas clean and well-maintained, others note problems such as dirty pools, moldy bathrooms and inconsistent housekeeping. The need for improved maintenance and regular cleaning is evident, even though satisfactory experiences prevail for some visitors.
The staff at Hotel Nacional Inn Foz do Iguaçu are frequently lauded for their friendliness, attentiveness and helpfulness. Notable mentions of individuals like Chef Delphin and the restaurant manager Carlos exemplify the high level of service. Although there are occasional reports of less satisfactory interactions, the general consensus is that the staff significantly enhance the guest experience.
Wi-Fi service at the hotel receives predominantly negative feedback with guests reporting weak signals, slow speeds and frequent disconnections, particularly in rooms. The inconsistent internet performance underscores a need for substantial improvements to meet modern connectivity standards.
The pool facilities are widely appreciated for their family-friendly design and variety, including both heated and outdoor options. Guests enjoy the diverse pool areas and additional amenities like water games and play areas. Nevertheless, maintenance and cleanliness issues, particularly with the heated pools, are recurring themes that need addressing.
Recreational amenities such as tennis courts and game rooms add to the hotel's appeal, although the tennis courts face some maintenance challenges. The availability of alternative games and indoor pools provides ample entertainment, despite the need for some repairs in sports areas.
Parking facilities offer convenience with ample, free spaces and easy access, though issues with security, lighting and maintenance are noted. Some guests find the separate parking charge expensive, pointing to a potential area for improvement.
In summary, Hotel Nacional Inn Foz do Iguaçu delivers a generally positive experience with its prime location, extensive breakfast, friendly staff and diverse recreational facilities. However, areas such as dinner variety, room maintenance, Wi-Fi connectivity, cleanliness and sports amenities require attention to fully meet guest expectations.
Hotel Riviera D Amazonia Belem Ananindeua offers a well-rounded experience for guests, with several standout features that receive praise. The location is particularly advantageous for travelers with specific needs, providing easy access to shopping centers and essential services, while ample parking facilities add to its convenience. Although the hotel is slightly removed from the bustling center of Belém, it affords a quieter environment equipped with a pool and indoor restaurant, contributing to a relaxing stay.
Guests are highly satisfied with the breakfast offerings, noting the quality and variety of food, including regional specialties, as key highlights. The service staff's friendliness enhances the dining experience, making breakfast a delightful aspect of the stay. While dinner receives mixed reviews, the overall quality and taste of the food generally meet guest expectations, with the opportunity to dine poolside being a unique and enjoyable feature.
The rooms are praised for their cleanliness, spaciousness, and comfort, particularly the beds, which many find exceptionally comfortable. Guests appreciate the attentive service provided by the hotel staff, who are frequently commended for their helpfulness and politeness. The cleanliness of the public areas, including the pool, is also highly regarded, although some guests note occasional cleanliness issues in specific rooms.
The hotel staff consistently contributes positively to guests' experiences, with their warmth and readiness to assist being frequently highlighted. While Wi-Fi services receive mixed feedback, the hotel continues to work towards improving connectivity. The pool stands out as a significant amenity, offering a well-maintained and inviting space for leisure and relaxation, though public access can sometimes lead to crowded conditions.
Overall, Hotel Riviera D Amazonia Belem Ananindeua provides a pleasant stay with its strategic location, comfortable beds, and friendly service, making it a recommended choice for those visiting the area.
Hotel in EunapolisBahia > Porto Seguro > Porto Seguro
8.0
Very Good
From $45
$
+8
Info
Summary of reviews
Hotel Portal De Eunápolis receives overall positive reviews from its guests, with several aspects consistently highlighted for their excellence. The hotel's prime location near Highway 101 is frequently commended for its convenience, especially for travelers requiring easy highway access and those looking for cost-effective accommodations. The presence of a nearby garage adds to this convenience, appealing particularly to visitors traveling by car.
The breakfast at the hotel is well-regarded for its variety and plentiful options, offering guests a hearty start to their day. Despite some feedback suggesting room for improvement in the quality and appeal of certain items, the attentive service and the abundance of choices generally leave guests satisfied.
Cleanliness is a standout attribute at Hotel Portal De Eunápolis. Guests underscore the spotless condition of both rooms and common areas, complemented by fresh, high-quality linens. This high standard of cleanliness extends throughout the property, including the pleasant dining area.
Staff service is consistently praised for being exceptional. The team, including noted employees like Marcelo, is described as attentive, polite, and courteous, which enhances the overall welcoming and comfortable environment for guests.
The rooms offer a clean and organized space with comfortable beds contributing to a restful night's stay. Although some guests mention maintenance issues such as occasional odors, outdated facilities, and varying comfort levels with bedding, the accommodations generally meet expectations for cleanliness and convenience.
Overall, Hotel Portal De Eunápolis is appreciated for its prime location, cleanliness, hearty breakfast offerings, and exceptional staff service, making it a favored choice for travelers seeking affordability and convenience.
Hotel Nacional Inn Sorocaba generally receives positive reviews, particularly for its strategic location, excellent staff, and enjoyable amenities, with some areas needing improvement. The hotel is conveniently located near the highway and industrial zones, making it ideal for business travelers. Although somewhat distant from the city center requiring a vehicle for exploration, the accessible location and tranquil surroundings are often appreciated by guests.
Guests frequently praise the hotel staff for their friendliness and exceptional service, contributing to a welcoming atmosphere. Breakfast is typically well-received for its variety and quality, adding a delightful start to the day. Nevertheless, some guests feel the breakfast area can be crowded and could use better management.
The pool area is a highlight, particularly favored by families due to its cleanliness and appealing features, like a slide for children. While the pool can be smaller than expected and occasionally crowded, it remains a key attraction. Dinner offerings are also well-regarded, noted for good quality and reasonable pricing, though some issues with availability and the early closure of dinner service have been pointed out.
Room cleanliness and staff attentiveness are generally praised, but the accommodations are seen as needing renovation. Concerns include outdated infrastructure and maintenance issues like old air conditioners or uncomfortable beds. Despite these drawbacks, rooms are often described as clean and comfortable, providing good value for the price.
Free parking is a valuable perk, appreciated for its security and convenience, albeit sometimes difficult to find during busy periods. However, feedback on the Wi-Fi and gym facilities is more mixed, with reports of weak signals and insufficient gym maintenance detracting from the experience.
Overall, Hotel Nacional Inn Sorocaba is favored for its friendly service, convenient location, and enjoyable amenities, although some aspects, such as room conditions and breakfast service, could benefit from enhancements to elevate the guest experience further.
Hotel in Ribeirao PretoSao Paulo > Ribeirao Preto > Ribeirao Preto
7.9
Good
From $35
$
+3
Info
Summary of reviews
Hotel Vilage Inn Ribeirão Preto & Convenções by Nacional Inn is favorably situated close to major highways, shopping centers and dining options, making it an ideal choice for travelers by car and business visitors. Despite its proximity to busy commercial areas, the location maintains a peaceful environment with ample parking, which many guests find convenient.
The breakfast service at the hotel stands out, drawing high praise for its variety, quality and superb service. Guests enjoy a broad selection of items, particularly the cheese bread (pão de queijo). While there are some minor criticisms regarding inconsistent replenishment and occasional cleanliness issues, the overall sentiment towards breakfast remains positive.
The dining experience for dinner, however, presents mixed reviews. While the food quality sometimes receives positive notes, issues such as slow service, high prices, limited menu variety and inadequate service temper the overall dining satisfaction. Improvements in service and menu options could enhance the dining experience.
Room feedback highlights spaciousness, comfort and cleanliness upon arrival as key positives with friendly staff and effective room service contributing to a pleasant stay. However, many guests note the outdated furniture, uncomfortable beds and poor air conditioning. Maintenance issues such as dirty floors, mold and broken fixtures are commonly reported, indicating a need for significant renovation.
Cleanliness across the hotel appears to vary with some guests praising spotless areas and others citing issues with mold, cockroaches and neglected public spaces. Consistent efforts to improve cleaning standards would likely benefit overall guest satisfaction.
The staff at Hotel Vilage Inn Ribeirão Preto & Convenções by Nacional Inn often receive commendations for their attentiveness and friendliness, particularly from the reception and housekeeping teams. Some guests have encountered unprofessional behavior or inconsistent service, suggesting room for improvement in staff training and consistency.
Wi-Fi service at the hotel is frequently criticized for being weak or non-functional, especially in rooms and certain parts of the hotel. This presents a significant inconvenience for guests needing reliable internet access.
The gym is adequate but may not meet expectations for those seeking modern equipment, as many items are reported as old or in poor condition. Positive remarks are noted for simply having an exercise space available.
The pool area is a notable highlight with clean, well-maintained pools that include water slides and dedicated children's areas. Guests appreciate the beautiful views and enjoyable atmosphere, despite minor complaints about cold water and occasional maintenance needs.
Leisure facilities, including a tennis court, receive positive feedback for being well-maintained and adding to the hotel’s appeal.
Parking is generally praised for being ample, spacious and secure. However, the introduction of a parking fee has led to some dissatisfaction, especially with previously being free and issues related to communication about this charge.
In summary, Hotel Vilage Inn Ribeirão Preto & Convenções by Nacional Inn is lauded for its excellent location, breakfast service and leisure facilities. However, mixed reviews highlight areas for improvement, particularly in room maintenance, cleanliness, dining service and Wi-Fi reliability.
Hotel Morada do Sol enjoys a prime location in the heart of Caldas Novas, just meters from the bustling Luar Fair and within easy reach of the downtown area. This central yet tranquil setting offers guests convenient access to a variety of shops, restaurants and attractions, making it a perfect base for exploration. Guests also appreciate the hotel’s proximity to public transportation and Ubers, facilitating seamless city travel.
The hotel’s leisure amenities are a standout feature, particularly the diverse and well-maintained pool areas, which include hot tubs and beautifully organized social spaces. Cleanliness is a recurring theme in guest reviews with many praising the spotless pools and tidy hotel areas. The breakfast service is highlighted as a high point with many guests enjoying its variety and quality, though there are calls for more consistent quality and additional options.
The dinner offerings, including the exceptional Christmas dinner, receive general praise for their quality and taste, though some guests feel the menu could be more expansive and reasonably priced. The rooms are described as spacious and clean by many visitors with comfortable beds and good air conditioning. However, there are noted areas for improvement, such as outdated furnishings and minor maintenance issues.
The hotel staff consistently receive accolades for their friendliness, helpfulness and attentiveness, greatly enhancing the guest experience. This level of professional and courteous service extends across various departments, from reception to housekeeping.
While the hotel provides free Wi-Fi, guest experiences with its reliability and speed vary, indicating room for improvement in this area. Parking facilities offer security and convenience, though the limited number of spaces can pose challenges during peak periods.
Hotel Morada do Sol emerges as particularly family-friendly, featuring amenities like children’s pools and ensuring a safe, entertaining environment for younger guests. The hotel also offers a lively nightlife experience with live shows, pool parties and other evening activities, though some guests have mentioned noise concerns due to nearby clubs.
In summary, Hotel Morada do Sol delivers a well-rounded and enjoyable stay, combining a strategic location, excellent leisure facilities and dedicated service. While there are areas that could benefit from enhancement, overall, it stands out as a preferred destination for relaxation and exploration in Caldas Novas.
Hotel in GravatalSanta Catarina > Gravatai > Gravatal
9.0
Excellent
From $177
$
+2
Info
Summary of reviews
Hotel Termas Gravatal garners positive reviews across multiple categories, making it a highly appealing destination for vacationers. Situated in a prime location, the hotel is next to a water park, providing guests with unlimited access to aquatic fun and is conveniently close to the town center. This proximity allows for easy access to local shops and attractions. The serene and scenic surroundings of the hotel, enhanced by well-maintained grounds and pleasant on-site amenities, contribute to a relaxing and natural environment. The staff's friendliness and the high quality of meals further elevate the experience.
The breakfast at Hotel Termas Gravatal is particularly praised for its variety and quality, featuring an assortment of cakes, breads, juices, cold cuts and fruits with a service level contributing to a positive start to the day. Though there are minor suggestions for improvement, such as the inclusion of natural juices and an earlier opening time, the overall sentiment towards breakfast is overwhelmingly positive. Dinner also receives high marks with guests enjoying a wide range of well-seasoned dishes and excellent service, despite occasional preferences for more seasoning.
When it comes to accommodations, guests generally find the rooms comfortable and clean with features like spacious layouts, good lighting and Queen Size beds. Some rooms even include bathtubs with thermal water, adding to the relaxation experience. However, reviews indicate some inconsistencies with a few standard rooms reported as small or outdated. Despite these, the general consensus points towards a satisfactory stay.
Cleanliness is a notable strength of Hotel Termas Gravatal with guests frequently praising the thorough housekeeping and well-maintained facilities, including the pools. While there are isolated incidents of cleanliness issues, the overall impression is one of high standards.
The hotel staff is consistently lauded for their attentiveness and politeness, significantly enhancing the overall guest experience. Despite occasional mentions of poorly trained or less friendly staff members, the majority of reviews reflect a positive and hospitable environment, particularly at reception and in dining areas.
The pool facilities are a significant highlight, offering both indoor and outdoor options with warm, thermal waters. These pools are well-maintained and popular among guests, although there are some concerns about hot tub temperatures and occasional cleanliness issues. The outdoor pool’s substantial size and pleasant location are appreciated, though better maintenance of the surrounding area is suggested.
In summary, Hotel Termas Gravatal is celebrated for its excellent location, high-quality dining, comfortable and clean rooms and superb pool facilities. The friendly and attentive staff further enhance the experience, making it a highly recommended destination for a relaxing and enjoyable vacation.
Hotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro enjoys a prime central location, making it highly convenient for guests aiming to explore the city's restaurants, shops and tourist attractions on foot. Families and groups particularly appreciate this accessibility. Guests consistently commend the breakfast, which features an extensive variety of Minas Gerais delicacies, cakes, breads, fruits and fresh juices, thus offering a delightful start to the day.
Dinner at the hotel, while generally well-received for its delicious and homemade feel, sees mixed reviews due to occasional issues with food variety, presentation and cost. Notwithstanding, the lunch and themed dinners often earn positive remarks for their quality and service.
The rooms stand out for their spaciousness, cleanliness and comfortable bedding, although the dated decor and need for renovation are recurring critiques. Problems such as old furniture, poor maintenance and inconsistent housekeeping diminish the overall experience. This is offset somewhat by the commendable efforts of the housekeeping staff, who are often praised for their friendliness and service.
Cleanliness throughout the hotel receives mixed feedback. While many guests find the rooms, linens and pools to be clean, others cite issues with dust, moldy smells and dirty communal areas, indicating that cleaning standards could be more consistently upheld.
The staff shines in guest reviews, frequently described as welcoming, polite and very attentive. Notable mentions include the reception team and specific staff members who deliver exemplary service, greatly enhancing the overall guest experience.
Wi-Fi service appears to be a weak point with numerous complaints about its slow and unreliable nature. Guests highlight the need for improved internet connectivity to meet modern expectations.
The hotel's gym and pool facilities receive varied comments. While the gym is noted for its potential with a variety of equipment, many guests find it outdated and in need of maintenance. The pool areas, particularly the indoor and heated options, are generally appreciated for their cleanliness and relaxation opportunities, though there are concerns about crowding and occasional maintenance issues.
Parking services, although featuring helpful valet attendants, garner mixed feelings due to outsourced management and additional costs. Some guests experience long wait times and disorganized handling of their vehicles, revealing room for improvement.
Families particularly enjoy the hotel with plenty of recreational options and activities tailored for children. The children's area, entertainment team and family rooms are highly praised, making the hotel a favored choice for those traveling with kids.
In summary, while Hotel Nacional Inn Poços de Caldas excels in location, breakfast offerings and friendly service, it faces challenges in room conditions, Wi-Fi and cleanliness consistency. Families find it an appealing choice due to the extensive child-friendly facilities.
Hotel in Foz do IguacuParana > Foz do Iguacu > Foz do Iguacu
8.0
Very Good
From $35
$
+3
Info
Summary of reviews
Canzi Cataratas Hotel stands out as a highly recommended choice for travelers exploring the Iguazu Falls and nearby attractions. The hotel's prime location, just a short walk from the Iguazu National Park and the Bird Park, offers guests convenient access to stunning natural wonders and scenic trails. The proximity to the airport further enhances its appeal for short stays or quick getaways. Guests appreciate the peaceful surroundings and seclusion, blending tranquility with accessibility to key sites like amusement parks and the Three Borders landmark. The green area and beautiful park at the back of the hotel add to its charm.
The breakfast at Canzi Cataratas Hotel is frequently described as fantastic with an extensive variety and high quality of food, making for a delightful start to the day. Despite occasional delays in replenishing dishes, the overall quality and service at breakfast are commended. Dinner at the hotel's restaurant receives mixed reviews; while the food and service, particularly from staff like Gabriel, are appreciated, guests wish for a more varied menu and longer kitchen hours.
Rooms at the hotel are spacious and often praised for their comfort and cleanliness, though some updates are needed to address outdated furniture, insufficient lighting and maintenance issues. The cleanliness of the hotel is generally well-regarded with most guests finding the spaces well-maintained, though occasional lapses do occur.
The staff at Canzi Cataratas Hotel consistently receive high praise for their friendliness and willingness to assist. Specific staff members are noted for their exceptional service and the warm, professional reception enhances the overall guest experience.
Family-friendly amenities make the hotel a great choice for those traveling with children. The clean, inviting pools and child-friendly outdoor areas are popular with families. While occasional noise from excited children can be an issue, the overall family experience is positive.
The pool area receives numerous compliments for its cleanliness and pleasant atmosphere, contributing positively to guests' stays. The spacious parking, though not paved, is satisfactory for most visitors, offering a cost-saving advantage.
Wi-Fi experiences are mixed with some guests finding it reliable and others facing connectivity issues. The beds receive a generally favorable response for their comfort, although some guests mention issues with bed linens and mattress firmness.
Overall, Canzi Cataratas Hotel is an excellent option for those seeking good value and a prime location near Iguazu Falls. Despite some areas needing improvement, the hotel's strong points—friendly staff, exceptional breakfast and convenient location—make it a practical choice for travelers.
Categories
3 Star
Pool
Pool Water Slide
Outdoor Pool
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 25 hotels in Brazil