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4-Star Hotels with Spa in Brazopolis
21 HOTELS IN AND AROUND BRAZOPOLISRanking can be influenced by the commissions we receive.20 hotels nearby!
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Spa
4 Star
Parking
EV charging stations
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Categories
Spa
4 Star
Family
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Categories
Spa
4 Star
Family
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Spa
4 Star
Dog Friendly
I am Boutique Hotel Campos do Jordão by Unna14.1 km from Brazopolis
Hotel in Campos do Jordao
9.1
Excellent$
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Categories
Spa
4 Star
Free Wi-Fi
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Categories
Spa
4 Star
Family
$
Info
Summary of reviews
Pousada Da Pedra is a distinguished retreat celebrated for its picturesque location and tranquil atmosphere, providing an ideal escape from the city's bustle. Guests appreciate its peaceful setting close to Capivari, offering both relaxation amidst nature and convenient access to key attractions. The inn charms visitors with its stylish decor, cozy beds, and tastefully decorated rooms, making it a compelling destination for those in search of an elegant yet comfortable stay.
The breakfast at Pousada Da Pedra is a particular highlight, renowned for its variety and quality. Guests delight in the abundance of fresh fruits, breads, nuts, and cheeses, as well as the personalized service of freshly prepared eggs and omelets. The option to enjoy breakfast until noon adds to the leisurely morning experience. Afternoon tea further elevates the culinary offerings, with an assortment of cakes and snacks that guests frequently praise.
Rooms at the inn are noted for their exceptional cleanliness and rustic charm, with cozy fireplaces enhancing the warm, inviting atmosphere. Despite occasional suggestions for minor improvements in bathroom facilities and heating, the overall impression is one of comfort and spaciousness. The comfort of the beds, complimented by high-quality bedding and fragrant surroundings, ensures a restorative night's sleep.
The exceptional cleanliness of Pousada Da Pedra, combined with well-maintained spaces and attention to detail, consistently garners positive feedback. The staff's politeness and professionalism further enhance the welcoming atmosphere, contributing significantly to guests' memorable experiences. Their hospitality and dedication to guest comfort are consistently praised, making visitors feel at home.
The inn's beautifully designed pool area, featuring a heated pool and outdoor fireplace, adds to the relaxation experience, although some renovation activities have been noted. Despite being near a main road, the setting remains peaceful and inviting.
A standout feature of Pousada Da Pedra is its romantic ambiance, making it an ideal destination for couples. The charming fireplaces throughout the inn and in rooms, along with a scenic outdoor fireplace, create intimate settings perfect for romance. The inn's European-inspired decor enhances its enchanting allure, complemented by the exceptional hospitality of the staff.
Overall, Pousada Da Pedra promises an unforgettable stay, combining comfort, elegance, and a welcoming atmosphere that leaves a lasting impression on its guests.
The breakfast at Pousada Da Pedra is a particular highlight, renowned for its variety and quality. Guests delight in the abundance of fresh fruits, breads, nuts, and cheeses, as well as the personalized service of freshly prepared eggs and omelets. The option to enjoy breakfast until noon adds to the leisurely morning experience. Afternoon tea further elevates the culinary offerings, with an assortment of cakes and snacks that guests frequently praise.
Rooms at the inn are noted for their exceptional cleanliness and rustic charm, with cozy fireplaces enhancing the warm, inviting atmosphere. Despite occasional suggestions for minor improvements in bathroom facilities and heating, the overall impression is one of comfort and spaciousness. The comfort of the beds, complimented by high-quality bedding and fragrant surroundings, ensures a restorative night's sleep.
The exceptional cleanliness of Pousada Da Pedra, combined with well-maintained spaces and attention to detail, consistently garners positive feedback. The staff's politeness and professionalism further enhance the welcoming atmosphere, contributing significantly to guests' memorable experiences. Their hospitality and dedication to guest comfort are consistently praised, making visitors feel at home.
The inn's beautifully designed pool area, featuring a heated pool and outdoor fireplace, adds to the relaxation experience, although some renovation activities have been noted. Despite being near a main road, the setting remains peaceful and inviting.
A standout feature of Pousada Da Pedra is its romantic ambiance, making it an ideal destination for couples. The charming fireplaces throughout the inn and in rooms, along with a scenic outdoor fireplace, create intimate settings perfect for romance. The inn's European-inspired decor enhances its enchanting allure, complemented by the exceptional hospitality of the staff.
Overall, Pousada Da Pedra promises an unforgettable stay, combining comfort, elegance, and a welcoming atmosphere that leaves a lasting impression on its guests.
Categories
Spa
4 Star
Romantic
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Spa
4 Star
Pool
Outdoor Pool
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Summary of reviews
DOM Hotel is praised for its remarkable location near Capivari, offering tranquility coupled with accessibility for those with a vehicle. Nestled in a peaceful environment with stunning mountain views, it is an ideal retreat away from the city's hustle and bustle. While a car is necessary for exploring nearby attractions, the beautiful landscapes and commendable hotel infrastructure create a memorable stay.
Guests laud the breakfast for its excellence and high-quality offerings, including freshly made items and personalized, on-demand service. Despite minor critiques about variety, the breakfast experience is often highlighted as sensational. Similarly, the hotel's bistro provides an exceptional dining experience. Guests rave about the delicious and well-curated menu, particularly praising dishes like the cheese fondue and mushroom risotto.
The rooms are well-decorated with modern yet rustic charm, featuring luxury amenities such as L'Occitane soaps, heated floors and comfortable beds. Although some guests noted occasional privacy concerns and noise insulation issues, the overall comfort and cleanliness of the rooms make for an enjoyable stay. The hotel's commitment to cleanliness is evident throughout with spotless rooms and well-maintained facilities contributing to a refined and cozy atmosphere.
The staff at DOM Hotel consistently receive high praise for their exceptional hospitality, attentiveness and politeness, significantly enhancing guests' experiences. The on-site spa also adds to the hotel's appeal, offering excellent facilities like a jacuzzi and sauna, along with high-quality massages.
Parking options are practical and convenient with various parking spaces available, despite some minor concerns about maneuvering space. Families find the hotel accommodating, though entertainment options for children are limited. Beds receive mixed feedback regarding firmness preferences but are generally described as comfortable and clean.
Overall, DOM Hotel offers a charming and cozy environment with modern facilities and excellent service, making it a recommended choice for a peaceful retreat. Business travelers might find the setting slightly inconvenient for quick office access, but the comfortable rooms and quality dining options are appreciated. Couples looking for a romantic getaway will find the hotel's intimate atmosphere, beautiful surroundings and thoughtful touches particularly appealing.
Guests laud the breakfast for its excellence and high-quality offerings, including freshly made items and personalized, on-demand service. Despite minor critiques about variety, the breakfast experience is often highlighted as sensational. Similarly, the hotel's bistro provides an exceptional dining experience. Guests rave about the delicious and well-curated menu, particularly praising dishes like the cheese fondue and mushroom risotto.
The rooms are well-decorated with modern yet rustic charm, featuring luxury amenities such as L'Occitane soaps, heated floors and comfortable beds. Although some guests noted occasional privacy concerns and noise insulation issues, the overall comfort and cleanliness of the rooms make for an enjoyable stay. The hotel's commitment to cleanliness is evident throughout with spotless rooms and well-maintained facilities contributing to a refined and cozy atmosphere.
The staff at DOM Hotel consistently receive high praise for their exceptional hospitality, attentiveness and politeness, significantly enhancing guests' experiences. The on-site spa also adds to the hotel's appeal, offering excellent facilities like a jacuzzi and sauna, along with high-quality massages.
Parking options are practical and convenient with various parking spaces available, despite some minor concerns about maneuvering space. Families find the hotel accommodating, though entertainment options for children are limited. Beds receive mixed feedback regarding firmness preferences but are generally described as comfortable and clean.
Overall, DOM Hotel offers a charming and cozy environment with modern facilities and excellent service, making it a recommended choice for a peaceful retreat. Business travelers might find the setting slightly inconvenient for quick office access, but the comfortable rooms and quality dining options are appreciated. Couples looking for a romantic getaway will find the hotel's intimate atmosphere, beautiful surroundings and thoughtful touches particularly appealing.
Categories
4 Star
Spa
Honeymoon
$
Info
Summary of reviews
Hotel Estoril is highly praised for its exceptional location in the heart of Capivari, Campos do Jordão’s bustling tourist center. Guests appreciate the convenience of being steps away from popular restaurants, bars, shops and key attractions, highlighting the prime spot as perfect for exploring the city's vibrant local culture on foot. The central yet tranquil setting provides an ideal balance for guests looking to enjoy both nightlife and relaxation.
The hotel’s breakfast is frequently described as excellent, delicious and varied, impressing guests with a buffet that includes fresh fruits, breads and cold cuts. The breakfast service is noted for its attentiveness and the comfortable ambiance of the dining area, further enhancing the start of the day for visitors. While most reviews are positive, a few guests mentioned minor issues such as the speed of replenishment during busy times.
Regarding dining experiences, breakfast stands out with consistent praise, while dinner at the hotel restaurant receives mixed feedback. Many guests enjoyed the quality and presentation of dishes with some spotlighting memorable meals like the fondue set dinner and New Year’s Eve feast. However, criticisms include the restaurant’s early closing time, limited options and higher prices compared to local dining spots.
The accommodations at Hotel Estoril receive mixed reviews. Many guests commend the spacious, clean and comfortable rooms equipped with large beds and functional amenities. The heating system, especially the underfloor heating, is particularly appreciated. However, numerous reviews express the need for significant updates to the dated furniture and fixtures. Issues such as poor lighting, lack of air conditioning and noise insulation are common concerns with some guests experiencing disturbances from the surrounding nightlife or internal areas like the children’s recreation space.
Cleanliness is a notable highlight with guests frequently remarking on the immaculate condition of the rooms and facilities. Daily housekeeping contributes to the high standards of hygiene and the staff’s commitment to cleanliness ensures a pleasant experience.
The staff at Hotel Estoril receive widespread acclaim for their attentiveness, efficiency and friendliness. Guests consistently highlight the professionalism and helpful nature of employees across various service areas, contributing to a welcoming and accommodating atmosphere.
The hotel’s Wi-Fi generally satisfies most guests, being described as strong and fast. However, there are occasional reports of unreliable connectivity, particularly in certain areas of the hotel.
The spa services at Hotel Estoril are well-regarded with guests enjoying the quality treatments and relaxing ambiance. The massage services, in particular, are highly praised. While the spa services come at an additional cost, the overall experience is positive despite occasional issues with amenities like the jacuzzi.
Parking at the hotel is convenient and free with guests appreciating the complimentary valet service and secure garage options. Although the parking layout and size receive minor criticism, most find the service effective and stress-free.
Families find Hotel Estoril an excellent choice thanks to its family-friendly atmosphere and comprehensive children’s programs. The dedicated children’s area, featuring various entertainment options and professional recreation staff, ensures that kids have an enjoyable and safe stay. Family rooms are noted for their spaciousness and comfort.
For nightlife enthusiasts, Hotel Estoril’s prime central location is ideal, offering easy access to numerous bars and restaurants in Capivari. However, some guests do note potential noise disturbances from the bustling nightlife.
In summary, Hotel Estoril is highly recommended for its superb location, excellent breakfast, attentive staff, cleanliness and family-friendly amenities. While some areas, particularly room facilities and Wi-Fi, could benefit from updates, the overall guest experience is positive, making it an appealing choice for those visiting Campos do Jordão.
The hotel’s breakfast is frequently described as excellent, delicious and varied, impressing guests with a buffet that includes fresh fruits, breads and cold cuts. The breakfast service is noted for its attentiveness and the comfortable ambiance of the dining area, further enhancing the start of the day for visitors. While most reviews are positive, a few guests mentioned minor issues such as the speed of replenishment during busy times.
Regarding dining experiences, breakfast stands out with consistent praise, while dinner at the hotel restaurant receives mixed feedback. Many guests enjoyed the quality and presentation of dishes with some spotlighting memorable meals like the fondue set dinner and New Year’s Eve feast. However, criticisms include the restaurant’s early closing time, limited options and higher prices compared to local dining spots.
The accommodations at Hotel Estoril receive mixed reviews. Many guests commend the spacious, clean and comfortable rooms equipped with large beds and functional amenities. The heating system, especially the underfloor heating, is particularly appreciated. However, numerous reviews express the need for significant updates to the dated furniture and fixtures. Issues such as poor lighting, lack of air conditioning and noise insulation are common concerns with some guests experiencing disturbances from the surrounding nightlife or internal areas like the children’s recreation space.
Cleanliness is a notable highlight with guests frequently remarking on the immaculate condition of the rooms and facilities. Daily housekeeping contributes to the high standards of hygiene and the staff’s commitment to cleanliness ensures a pleasant experience.
The staff at Hotel Estoril receive widespread acclaim for their attentiveness, efficiency and friendliness. Guests consistently highlight the professionalism and helpful nature of employees across various service areas, contributing to a welcoming and accommodating atmosphere.
The hotel’s Wi-Fi generally satisfies most guests, being described as strong and fast. However, there are occasional reports of unreliable connectivity, particularly in certain areas of the hotel.
The spa services at Hotel Estoril are well-regarded with guests enjoying the quality treatments and relaxing ambiance. The massage services, in particular, are highly praised. While the spa services come at an additional cost, the overall experience is positive despite occasional issues with amenities like the jacuzzi.
Parking at the hotel is convenient and free with guests appreciating the complimentary valet service and secure garage options. Although the parking layout and size receive minor criticism, most find the service effective and stress-free.
Families find Hotel Estoril an excellent choice thanks to its family-friendly atmosphere and comprehensive children’s programs. The dedicated children’s area, featuring various entertainment options and professional recreation staff, ensures that kids have an enjoyable and safe stay. Family rooms are noted for their spaciousness and comfort.
For nightlife enthusiasts, Hotel Estoril’s prime central location is ideal, offering easy access to numerous bars and restaurants in Capivari. However, some guests do note potential noise disturbances from the bustling nightlife.
In summary, Hotel Estoril is highly recommended for its superb location, excellent breakfast, attentive staff, cleanliness and family-friendly amenities. While some areas, particularly room facilities and Wi-Fi, could benefit from updates, the overall guest experience is positive, making it an appealing choice for those visiting Campos do Jordão.
Categories
4 Star
Spa
Honeymoon
$
Info
Summary of reviews
Hotel Serra da Estrela enjoys a stellar reputation primarily due to its excellent location in the heart of Campos do Jordão, offering easy access to attractions, shopping, and dining in Vila Capivari. Visitors appreciate the peaceful and safe surroundings, which guarantee restful nights. The hotel infrastructure is commendable with spacious, modern rooms, praised for their cleanliness, comfort, and elegant décor.
Guests continuously highlight the impressive breakfast experience, which predominantly caters to vegan and vegetarian preferences, offering a variety of fresh and healthful options. The restaurant's dinner service also focuses on vegan and vegetarian buffet-style offerings, appreciated for their taste and value. Though choices can be limited for non-vegan diners, the overall dining experience remains positive and flavorful.
The hotel staff is consistently lauded for their friendly and attentive service, contributing significantly to the pleasant and welcoming atmosphere. The cleanliness of the hotel, including its well-maintained pool and spa facilities, is a standout feature, ensuring a comfortable and enjoyable stay. The spa offers relaxation with indoor pools and exceptional massage services, while the heated pool provides a delightful retreat.
Family guests find the hotel exceedingly accommodating, with ample facilities and activities for children, including a toy library and supervised playrooms. The pet-friendly policy enhances the hotel's appeal to those traveling with pets, while parking amenities ensure convenience and ease.
Despite occasional comments about Wi-Fi connectivity and room ventilation during warmer weather, the overall guest satisfaction remains high. The combination of excellent service, thoughtful amenities, and an enviable location makes Hotel Serra da Estrela a top choice for visitors seeking comfort, relaxation, and attentive care during their stay.
Guests continuously highlight the impressive breakfast experience, which predominantly caters to vegan and vegetarian preferences, offering a variety of fresh and healthful options. The restaurant's dinner service also focuses on vegan and vegetarian buffet-style offerings, appreciated for their taste and value. Though choices can be limited for non-vegan diners, the overall dining experience remains positive and flavorful.
The hotel staff is consistently lauded for their friendly and attentive service, contributing significantly to the pleasant and welcoming atmosphere. The cleanliness of the hotel, including its well-maintained pool and spa facilities, is a standout feature, ensuring a comfortable and enjoyable stay. The spa offers relaxation with indoor pools and exceptional massage services, while the heated pool provides a delightful retreat.
Family guests find the hotel exceedingly accommodating, with ample facilities and activities for children, including a toy library and supervised playrooms. The pet-friendly policy enhances the hotel's appeal to those traveling with pets, while parking amenities ensure convenience and ease.
Despite occasional comments about Wi-Fi connectivity and room ventilation during warmer weather, the overall guest satisfaction remains high. The combination of excellent service, thoughtful amenities, and an enviable location makes Hotel Serra da Estrela a top choice for visitors seeking comfort, relaxation, and attentive care during their stay.
Categories
Spa
4 Star
Luxury
$
Info
Summary of reviews
Hotel Savoy Excellence receives extensive praise from guests, primarily due to its strategic and serene location near Capivari village. Nestled just 1 km from the city center, it strikes the perfect balance between accessibility to local attractions and a peaceful retreat. The hotel offers a complimentary shuttle service, utilizing a stylish Kombi, which adds convenience for guests exploring the area. This service, along with courteous and helpful staff, significantly enhances the overall guest experience.
The hotel is known for its excellent breakfast, featuring a diverse and high-quality selection of fresh fruits, breads, cheeses and beverages, including freshly prepared items like tapioca and eggs. The delectable breakfast buffet, served in a cozy and scenic cafeteria, is consistently highlighted by guests as a highlight of their stay. Despite minor criticisms about occasional delays in room service, the breakfast is frequently lauded as "spectacular" and "perfect."
For dinner, the hotel's restaurant is well-regarded for its vibrant ambiance and themed events, like pizza nights with live music. The variety and taste of the food, including fondue and beef tenderloin strips, receive high marks. While some guests suggest expanding the menu, the overall dining experience, enhanced by an excellent bar and child-friendly amenities, is highly recommended.
Rooms at Hotel Savoy Excellence are described as spacious, comfortable and well-maintained with rustic elegance and modern amenities like fireplaces and air conditioning. The cleanliness of the rooms and other facilities consistently receives high praise. Although minor issues like the need for room updates and occasional noise disturbances are noted, the overall sentiment is positive.
The hotel excels in cleanliness with guests frequently remarking on the spotless accommodations and well-organized spaces. The professional and attentive staff contribute significantly to the positive guest experience, often going above and beyond to ensure satisfaction.
Despite the generally positive feedback, the Wi-Fi service has room for improvement with some guests reporting unstable connections and poor signal strength. The spa, however, stands out for its excellent amenities, including massages by the highly praised masseuse Poliana and provides a relaxing environment with a gym, pool and sauna.
The gym is generally well-equipped and well-maintained, though some guests noted issues with machine functionality and limited weights. The pool, appreciated for its cleanliness and heating system, offers beautiful views and a relaxing experience, despite occasional concerns about temperature and accessibility.
The hotel provides convenient parking options, including free valet service and an EV charging station. Though parking can be limited during peak times, the attentive staff helps mitigate any inconvenience.
Hotel Savoy Excellence is particularly noted for its family-friendly amenities with dedicated children's monitors engaging young guests in enjoyable activities, making it an ideal choice for families traveling with children.
Overall, Hotel Savoy Excellence offers a well-rounded and highly praised experience with its strategic location, excellent dining, comfortable rooms and exceptional service, ensuring a memorable stay for all its guests.
The hotel is known for its excellent breakfast, featuring a diverse and high-quality selection of fresh fruits, breads, cheeses and beverages, including freshly prepared items like tapioca and eggs. The delectable breakfast buffet, served in a cozy and scenic cafeteria, is consistently highlighted by guests as a highlight of their stay. Despite minor criticisms about occasional delays in room service, the breakfast is frequently lauded as "spectacular" and "perfect."
For dinner, the hotel's restaurant is well-regarded for its vibrant ambiance and themed events, like pizza nights with live music. The variety and taste of the food, including fondue and beef tenderloin strips, receive high marks. While some guests suggest expanding the menu, the overall dining experience, enhanced by an excellent bar and child-friendly amenities, is highly recommended.
Rooms at Hotel Savoy Excellence are described as spacious, comfortable and well-maintained with rustic elegance and modern amenities like fireplaces and air conditioning. The cleanliness of the rooms and other facilities consistently receives high praise. Although minor issues like the need for room updates and occasional noise disturbances are noted, the overall sentiment is positive.
The hotel excels in cleanliness with guests frequently remarking on the spotless accommodations and well-organized spaces. The professional and attentive staff contribute significantly to the positive guest experience, often going above and beyond to ensure satisfaction.
Despite the generally positive feedback, the Wi-Fi service has room for improvement with some guests reporting unstable connections and poor signal strength. The spa, however, stands out for its excellent amenities, including massages by the highly praised masseuse Poliana and provides a relaxing environment with a gym, pool and sauna.
The gym is generally well-equipped and well-maintained, though some guests noted issues with machine functionality and limited weights. The pool, appreciated for its cleanliness and heating system, offers beautiful views and a relaxing experience, despite occasional concerns about temperature and accessibility.
The hotel provides convenient parking options, including free valet service and an EV charging station. Though parking can be limited during peak times, the attentive staff helps mitigate any inconvenience.
Hotel Savoy Excellence is particularly noted for its family-friendly amenities with dedicated children's monitors engaging young guests in enjoyable activities, making it an ideal choice for families traveling with children.
Overall, Hotel Savoy Excellence offers a well-rounded and highly praised experience with its strategic location, excellent dining, comfortable rooms and exceptional service, ensuring a memorable stay for all its guests.
Categories
4 Star
Spa
Honeymoon
$
Info
Categories
Spa
4 Star
Pool
Heated Pool
Indoor Pool
$
Info
Categories
Spa
4 Star
Family
Quarto no Wanderlust Experience Hotel, BW Signature Collection.15.4 km from Brazopolis
Hotel in Campos do Jordao
10
Excellent$
Info
Categories
Spa
4 Star
Family
Wanderlust Experience Hotel BW Signature - Campos do Jordão15.4 km from Brazopolis
Hotel in Campos do Jordao
9.0
Excellent$
Info
Categories
Spa
4 Star
Accessible
Wanderlust Experience Hotel BW Signature Collection OFICIAL15.4 km from Brazopolis
Hotel in Campos do Jordao
8.3
Very Good$
Info
Summary of reviews
The Wanderlust Experience Hotel BW Signature Collection OFICIAL is highlighted for its excellent location, combining the convenience of being close to local attractions with the tranquility of a quiet neighborhood. Situated near the vibrant area of Capivari, the hotel offers guests easy access to dining options within minutes, while still providing a secluded atmosphere.
Guests commend the hotel for its breakfast offerings, describing them as delicious with fresh fruits and a variety of options enjoyed in a scenic mountain setting. The staff serving breakfast are polite and efficient, ensuring a satisfying experience for visitors.
Accommodations are praised for their spaciousness and modern amenities. Guests appreciate the comfortable beds and well-equipped rooms, with thoughtful features such as an electric kettle and mini kitchen. The cleanliness of the hotel is consistently noted, with facilities well maintained and fragrant, complemented by the friendly and attentive staff who contribute to an overarching welcoming atmosphere.
The heated infinity pool is a standout feature, providing a warm oasis for relaxation. Guests admire its modern design and the scenic views it offers, despite occasional crowding. Visitors are generally satisfied with the quality of bedding, although some note that pillows could be softer to enhance sleep comfort.
Overall, the Wanderlust Experience Hotel BW Signature Collection OFICIAL excels in providing a relaxing, comfortable stay with notable amenities and exceptional service, creating memorable experiences for guests amidst the beauty of Campos do Jordão.
Guests commend the hotel for its breakfast offerings, describing them as delicious with fresh fruits and a variety of options enjoyed in a scenic mountain setting. The staff serving breakfast are polite and efficient, ensuring a satisfying experience for visitors.
Accommodations are praised for their spaciousness and modern amenities. Guests appreciate the comfortable beds and well-equipped rooms, with thoughtful features such as an electric kettle and mini kitchen. The cleanliness of the hotel is consistently noted, with facilities well maintained and fragrant, complemented by the friendly and attentive staff who contribute to an overarching welcoming atmosphere.
The heated infinity pool is a standout feature, providing a warm oasis for relaxation. Guests admire its modern design and the scenic views it offers, despite occasional crowding. Visitors are generally satisfied with the quality of bedding, although some note that pillows could be softer to enhance sleep comfort.
Overall, the Wanderlust Experience Hotel BW Signature Collection OFICIAL excels in providing a relaxing, comfortable stay with notable amenities and exceptional service, creating memorable experiences for guests amidst the beauty of Campos do Jordão.
Categories
Spa
4 Star
Pool
Indoor Pool
Outdoor Pool
Hotel Castelo Nacional Inn Campos do Jordão15.5 km from Brazopolis
Hotel in Campos do Jordao
8.8
ExcellentFrom $44
$
Info
Summary of reviews
Hotel Castelo Nacional Inn Campos do Jordão is a serene retreat perched atop beautiful mountains, offering stunning landscapes and lush nature. The tranquil environment makes it an ideal spot for relaxation and getting away from urban stress. Despite being somewhat distant from downtown Capivari, the hotel's elevated location provides breathtaking views and a cozy atmosphere. Proximity to tourist attractions and the picturesque setting enhance the overall charm.
Breakfast at the hotel consistently receives high praise for its exceptional quality, variety and delicious offerings. Guests enjoy the fresh and abundant spread, often opting for breakfast in bed, which adds a layer of luxury.
However, the absence of an on-site restaurant or bar is a notable drawback. Guests need to venture into the city or rely on deliveries for lunch and dinner, which can be inconvenient. Past delights like homemade pizzas are missed and some experiences have been underwhelming, particularly large events like Christmas dinners. The need for more diversified meal options and improved food services is evident.
The rooms, described as spacious and uniquely decorated, enhance the castle-themed experience. Many guests enjoy the rustic decor and picturesque views from their rooms. Nevertheless, improvements are needed in heating, soundproofing and maintenance. Issues such as inadequate room heating, poor sound insulation, dust, moldy smells and outdated fixtures were noted, impacting overall comfort.
Cleanliness receives mixed reviews. While some guests find the rooms well-maintained and the surroundings tidy, others report musty smells, mold and pests. Enhanced housekeeping standards could significantly elevate guest satisfaction.
The staff's outstanding service and attentiveness are consistently highlighted. Guests appreciate the team's friendliness, politeness and dedication to ensuring a comfortable stay. Reception staff, frequently commended for their promptness and helpfulness, contribute significantly to the overall positive experience.
Wi-Fi connectivity is an area needing improvement with many guests citing weak signals and frequent outages, particularly during rain. This can be frustrating for those needing reliable internet access.
Spa facilities generally receive positive feedback for their relaxing and well-maintained services, although some guests encountered issues like non-functioning amenities and occasional neglect in specific areas. Similarly, the gym is seen as basic and under-equipped but still provides a few useful machines for a casual workout.
The heated swimming pools are a highlight, especially appreciated during cooler months. Guests describe the pools as beautiful and relaxing, though occasional maintenance issues and the need for better supervision were noted.
Parking facilities elicit mixed reactions. While ample parking is available, maintaining the parking area more effectively could improve convenience for guests.
Overall, Hotel Castelo Nacional Inn Campos do Jordão offers a charming, uniquely themed stay with excellent service and breakfast, though improvements in dining options, room maintenance and amenities would further enhance the guest experience.
Breakfast at the hotel consistently receives high praise for its exceptional quality, variety and delicious offerings. Guests enjoy the fresh and abundant spread, often opting for breakfast in bed, which adds a layer of luxury.
However, the absence of an on-site restaurant or bar is a notable drawback. Guests need to venture into the city or rely on deliveries for lunch and dinner, which can be inconvenient. Past delights like homemade pizzas are missed and some experiences have been underwhelming, particularly large events like Christmas dinners. The need for more diversified meal options and improved food services is evident.
The rooms, described as spacious and uniquely decorated, enhance the castle-themed experience. Many guests enjoy the rustic decor and picturesque views from their rooms. Nevertheless, improvements are needed in heating, soundproofing and maintenance. Issues such as inadequate room heating, poor sound insulation, dust, moldy smells and outdated fixtures were noted, impacting overall comfort.
Cleanliness receives mixed reviews. While some guests find the rooms well-maintained and the surroundings tidy, others report musty smells, mold and pests. Enhanced housekeeping standards could significantly elevate guest satisfaction.
The staff's outstanding service and attentiveness are consistently highlighted. Guests appreciate the team's friendliness, politeness and dedication to ensuring a comfortable stay. Reception staff, frequently commended for their promptness and helpfulness, contribute significantly to the overall positive experience.
Wi-Fi connectivity is an area needing improvement with many guests citing weak signals and frequent outages, particularly during rain. This can be frustrating for those needing reliable internet access.
Spa facilities generally receive positive feedback for their relaxing and well-maintained services, although some guests encountered issues like non-functioning amenities and occasional neglect in specific areas. Similarly, the gym is seen as basic and under-equipped but still provides a few useful machines for a casual workout.
The heated swimming pools are a highlight, especially appreciated during cooler months. Guests describe the pools as beautiful and relaxing, though occasional maintenance issues and the need for better supervision were noted.
Parking facilities elicit mixed reactions. While ample parking is available, maintaining the parking area more effectively could improve convenience for guests.
Overall, Hotel Castelo Nacional Inn Campos do Jordão offers a charming, uniquely themed stay with excellent service and breakfast, though improvements in dining options, room maintenance and amenities would further enhance the guest experience.
Categories
4 Star
Spa
Boutique-Style
$
Info
Categories
Spa
4 Star
Family
Categories
2
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