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Westbourne Hotel and Spa

Brighton & Hove , 46 Upper Rock Gardens (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westbourne Hotel and Spa is a budget hotel located in a convenient spot in Brighton, surrounded by restaurants, bars and shops and just a short walk from the beach and city centre. While some guests have reported issues with the rooms, such as uncomfortable beds and maintenance problems, others have found them clean, comfortable and nicely decorated. The hotel's cleanliness has been a mixed experience with some guests praising the spotless rooms and others finding mold and stains. However, the majority of guests have had positive experiences with the friendly and accommodating staff. Parking seems to be a recurring issue, but the staff is helpful in resolving any issues quickly. Overall, the Westbourne Hotel and Spa is a decent choice for a comfortable stay at a reasonable price in a great location.
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Hotel with Spa

The Westbourne Hotel and Spa an idyllic environment for guests seeking rejuvenation and relaxation. The spa utilizes only organic and vegan-friendly products, and each treatment is meticulously performed for optimal comfort. Available services include manicures, pedicures, massages, facials, waxing, eyelash and eyebrow treatments, and couples massages.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

Small Hotel

3-Star Hotel

Room Types

About Westbourne Hotel and Spa

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Guest Reviews

7.1

Good

Location

Westbourne Hotel and Spa is the perfect spot for those looking for a convenient location in Brighton. Surrounded by restaurants, bars and shops, the hotel is just a short walk from the beach and the city centre. The Royal Pavilion and Brighton Marina are also easily accessible. Although parking can be tricky, the hotel's location compensates for that. Guests love the excellent location, which allows them to enjoy all Brighton's offerings without being right in the hustle and bustle. Additionally, the hotel is well-placed near the sea and some rooms offer incredible views of the sea. If you are taking public transportation, there is a bus stop almost right outside the hotel, making it easy to get to and from Brighton Station. Overall, guests consider Westbourne Hotel and Spa to be a great little find in a lovely location.

Rooms

The Westbourne Hotel and Spa has a good location and offers a range of room options. Some guests reported experiencing issues, such as uncomfortable beds, broken showerheads and mould. However, there were also many guests who enjoyed nice, clean and comfortable rooms with lovely furnishings and decorations. Some rooms were praised for their size and amenities, while others were considered small and basic. A few guests had issues with noisy or poorly soundproofed rooms or encountered maintenance issues like broken windows or leaky shower hoses. Overall, the hotel could benefit from some updates and renovations, but many travelers found it to be a decent choice for a comfortable stay at a reasonable price.

Beds

Guests of the Westbourne Hotel and Spa have mixed reviews about the beds. Many people found the beds to be very comfortable, big and soft. Some guests were disappointed and said that the beds were uncomfortable, lumpy or old. Some guests even reported that the bed was broken or smelly. Despite these mixed reviews, many guests enjoyed a good night's sleep while others complained about the walls being too thin or the pillows being too high. Overall, many guests appreciated the clean rooms, lovely design and proximity to the beach.

Cleanliness

Based on numerous guest reviews, the Westbourne Hotel and Spa's cleanliness has been a mixed experience. While some guests praised the spotlessly clean rooms and impeccable standards, others found mold, stains and dusty blinds around the hotel. Some areas needed better cleaning and attention to detail and some guests found the place to be tired-looking and in need of a repaint. Dust and fluff were present in some rooms and some guests found stains on bedding, blankets and blinds. However, many guests did find their rooms to be comfortable, clean and tidy with modern styling and good showers. Despite some issues, many guests appreciated the hotel's convenient location and found the majority of the hotel well-maintained and clean.

Staff

The staff at Westbourne Hotel and Spa have left a great impression on guests with most reviews commenting on how friendly, accommodating and approachable they were. Whether checking in, speaking on the phone or visiting the spa, guests found the staff to be polite, lovely and helpful. Some guests even praised the staff for going above and beyond, such as providing plasters or quickly sorting out parking. However, there were also a few negative reviews with guests feeling that the staff were unhelpful or didn't follow through on promises. Overall, the majority of guests had a positive experience with the staff and found them to be professional, obliging and welcoming.

Parking

Parking seems to be a recurring issue at Westbourne Hotel and Spa with many guests reporting on-street parking that is either difficult to find or expensive to pay for. Some guests have had to park a few roads away or even in a different place altogether. However, the staff seems to be helpful in resolving parking issues quickly. The hotel doesn't have its own car park and some guests have had to pay for permits or walk 10 minutes to a nearby parking spot. Parking around the area can be difficult on weekends due to its central location, causing anxiety for some guests who received late notice about check-in closing. However, some guests have found parking to be easy and good value. Ultimately, the only issue with Westbourne Hotel and Spa seems to be the parking.

3 Star

The Westbourne Hotel and Spa is a budget hotel with a reasonable location in Brighton. While it may not be the most luxurious option, it is recommended for a short stay at an affordable price. Guests have noted that the rooms are passable, but could be better - some found them worn and disappointing compared to online images. One guest specifically mentioned that the three-person room was on the smaller side. However, others appreciated the good price for Brighton and the excellent location. Despite the positives, some guests found the hotel in need of a deep clean and labelled it as more of a hostel than a hotel. Overall, the Westbourne Hotel and Spa is an option for those seeking a budget stay in a well-situated location.

No, Westbourne Hotel and Spa doesn't have any pool.

Yes, a spa is available at Westbourne Hotel and Spa.

No, Westbourne Hotel and Spa doesn't allow dogs.

Yes, parking facilities are available at Westbourne Hotel and Spa.

No, Westbourne Hotel and Spa doesn't have a gym.

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