4-Star HotelSummary of reviews related to the '4 Star' categoryThe Exeter Rougemont Hotel by Sunday receives a mix of reviews with many guests highlighting both positive aspects and areas for improvement. On the plus side, the hotel boasts modern facilities, clean rooms and solid service, making it ideal for business training sessions and providing good value for money. The central location is another key advantage, adding to the convenience of staying here. Breakfast is noted as good and some guests emphasize the welcoming atmosphere and overall great experience.
However, the hotel's four-star rating is frequently questioned by guests. Several reviews mention that the establishment fails to meet the expected standards, citing issues such as mold in bathrooms, worn-out carpets, small and dirty rooms and some maintenance problems like fire doors off their hinges. Some guests feel the hotel leans more towards a 2.5 or 3-star rating and express dissatisfaction with the overall condition of the property.
Despite these criticisms, the general sentiment suggests that for the price, particularly with inclusive breakfast offers, the hotel provides reasonable value. Repeat visits from guests indicate that for many, the positive aspects outweigh the negatives, though there's a clear consensus that the property has untapped potential and could benefit from improvements to truly align with its four-star classification.
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