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Summary of reviewsEurope Haguenau – Hotel & Spa stands out as a tranquil retreat well-suited for both leisure and business travelers thanks to its serene and beautiful location. Its proximity to Strasbourg and local attractions, along with ample free parking, enhances its appeal, particularly for those traveling by car. While the hotel is not centrally located, guests appreciate the quiet, restful environment it offers.
The breakfast offerings at the hotel receive mixed feedback. Many guests praise the hearty, delicious and varied selection. However, some guests feel the breakfast is overpriced and occasionally lacking in variety, particularly towards the end of service.
The hotel's restaurant is highly praised for its quality cuisine and festive atmosphere, especially during special events like Christmas and New Year's Eve. Guests appreciate the fresh, homemade dishes and reasonable prices, although the limited menu options and closure on Sundays and holidays can be a drawback.
The guest rooms are noted for their cleanliness and modern decor with many guests highlighting their comfort and spaciousness. However, some standard rooms and bathrooms are considered small and there are occasional mentions of outdated furnishings and the need for better soundproofing.
Cleanliness is generally a strong point for the hotel with the spa and rooms often described as exceptionally clean and well-maintained. However, some areas like hallways and certain rooms occasionally fall short of expectations.
The staff at Europe Haguenau are consistently praised for their friendliness, professionalism and multilingual abilities, enhancing the overall guest experience. The spa area, featuring a pool, sauna, hammam and jacuzzi, is another highlight, offering a clean, modern and relaxing environment.
The pool and spa area are frequently mentioned as standout features with guests appreciating the clean, well-maintained facilities and the relaxing atmosphere. However, the pool's temperature receives mixed reviews and it is not accessible to children under 16, which may be a downside for families.
Parking is a significant advantage with ample, free and secure parking spaces available, making it convenient for guests with vehicles. Family rooms are spacious and clean, although the pool restrictions for children are a notable limitation.
The beds in the hotel are highly praised for their comfort and quality, contributing to a restful night’s sleep. Thoughtful touches like fresh flowers add to the room's ambiance, enhancing the overall guest experience.
Overall, Europe Haguenau – Hotel & Spa offers a comfortable and convenient stay with excellent amenities, despite a few minor areas for improvement.
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