Kenton Palace Buenos Aires
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Summary of reviewsKenton Palace Buenos Aires is celebrated for its prime location in the heart of the San Telmo area, which is convenient for exploring major landmarks like Mayo Square, the Rose Palace and the Defensa Street Sunday market, as well as Puerto Madero's top restaurants. This accessibility makes it ideal for tourists who enjoy walking to various attractions.
The rooms are frequently commended for their exceptional comfort, spaciousness and modern design. High-quality mattresses and practical amenities, including blackout curtains and soundproofing, contribute to a restful and serene experience. Cleanliness is repeatedly highlighted with guests describing the hotel as neat, tidy and well-maintained.
The staff at Kenton Palace is particularly praised for their friendliness and attentiveness. Guests often note the team's willingness to go above and beyond, providing solutions and assistance with transport and other needs. The reception and security personnel receive special mention for their respectful and helpful attitudes, contributing significantly to a welcoming atmosphere.
Breakfast at the hotel receives mixed reviews. Many guests appreciate the varied and abundant spread, praising its taste and the attentive service. However, several reviews indicate areas for improvement, such as the quality of fruits and bread, lack of protein options and a general feeling that the breakfast does not meet the high standards expected of the hotel.
WiFi service appears to be a major area of concern with numerous guests reporting connectivity issues, such as unstable and slow signals. While some found the WiFi satisfactory, many experienced significant problems that could affect their stay.
The pool, while appreciated for its pleasant temperature, has limitations, including an additional fee and the need for reservations. This lack of clarity and extra charge has been a point of frustration for some guests. Similarly, parking availability is praised for its convenience but is often limited and subject to additional charges, causing occasional dissatisfaction.
The beds at Kenton Palace are generally praised for their comfort and high quality, contributing to a good night's sleep. While there are occasional complaints about hard mattresses, narrow single beds and uncomfortable pillows, the overall consensus is positive.
Despite some criticisms, particularly regarding breakfast, WiFi and certain amenities, the hotel is generally viewed as providing a comfortable and clean stay with friendly and helpful staff. However, there are areas where the hotel does not fully align with the expectations of a four-star establishment, such as service levels and some facility shortcomings.
Categories
The rooms are frequently commended for their exceptional comfort, spaciousness and modern design. High-quality mattresses and practical amenities, including blackout curtains and soundproofing, contribute to a restful and serene experience. Cleanliness is repeatedly highlighted with guests describing the hotel as neat, tidy and well-maintained.
The staff at Kenton Palace is particularly praised for their friendliness and attentiveness. Guests often note the team's willingness to go above and beyond, providing solutions and assistance with transport and other needs. The reception and security personnel receive special mention for their respectful and helpful attitudes, contributing significantly to a welcoming atmosphere.
Breakfast at the hotel receives mixed reviews. Many guests appreciate the varied and abundant spread, praising its taste and the attentive service. However, several reviews indicate areas for improvement, such as the quality of fruits and bread, lack of protein options and a general feeling that the breakfast does not meet the high standards expected of the hotel.
WiFi service appears to be a major area of concern with numerous guests reporting connectivity issues, such as unstable and slow signals. While some found the WiFi satisfactory, many experienced significant problems that could affect their stay.
The pool, while appreciated for its pleasant temperature, has limitations, including an additional fee and the need for reservations. This lack of clarity and extra charge has been a point of frustration for some guests. Similarly, parking availability is praised for its convenience but is often limited and subject to additional charges, causing occasional dissatisfaction.
The beds at Kenton Palace are generally praised for their comfort and high quality, contributing to a good night's sleep. While there are occasional complaints about hard mattresses, narrow single beds and uncomfortable pillows, the overall consensus is positive.
Despite some criticisms, particularly regarding breakfast, WiFi and certain amenities, the hotel is generally viewed as providing a comfortable and clean stay with friendly and helpful staff. However, there are areas where the hotel does not fully align with the expectations of a four-star establishment, such as service levels and some facility shortcomings.
Family Friendly Hotel
Kenton Palace Buenos Aires Hotel is listed as one of the best family-friendly hotels. The hotel may have suitable services and features for families.
Hotel near Nightlife Spots
Located near San Telmo, this hotel allows you to explore the neighborhood's nightlife. The area is known for its tango houses and bars.
Hotel with Parking
This hotel offers private on-site parking in a garage for an extra fee. However, car access is restricted to certain hours on weekdays and limited on Sundays due to a fair.
Accessible Hotel
This hotel offers facilities for disabled guests and is entirely wheelchair accessible, including access to upper floors by elevator. Accessible features include toilets with grab rails and accessible parking.
Hotel with Indoor Pool
This hotel features a heated indoor pool, offering a pleasant option for guests seeking aquatic relaxation and a comfortable swimming experience during their stay.
Hotel with Heated Pool
Kenton Palace Buenos Aires provides a heated swimming pool for guest use. The hotel's wellness area further includes a gym, sauna, and a yoga room, offering various options for relaxation and physical activity.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The 'Kenton Palace Buenos Aires' boasts a prime location that guests consistently praise. Nestled in the heart of the San Telmo area, the hotel offers easy walking access to notable landmarks such as Mayo Square, the Rose Palace and the Defensa Street Sunday market. The proximity to Puerto Madero allows guests to enjoy dining at top-notch restaurants nearby. The hotel is especially well-situated for those who prefer exploring the city on foot, making it convenient to visit various tourist attractions.
Accommodations are described as spacious, clean and comfortable with particular emphasis on the excellent facilities and helpful, friendly staff. Guests frequently highlight the ease of access to the downtown and airports, as well as the availability of parking for those driving into the city. The hotel's central location not only enhances the tourism experience but also provides direct connections to significant parts of Buenos Aires, contributing to a hassle-free stay.
The breakfast experience at Kenton Palace Buenos Aires garners mixed feedback from guests. On the positive side, many appreciate the varied and abundant spread, noting it as good, very good or sometimes even excellent. Guests commend the breakfast for being tasty and highlight the friendly and attentive service of the staff, who ensure nothing is missing during the meal service. The breakfast is seen as very complete by some, featuring a good variety of options that cater to different preferences.
However, numerous reviews point out areas for improvement. Many guests feel that the quality of fruits and bread could be better and the lack of eggs or other protein options seems to be a recurring issue. Some mention that the breakfast is very basic and does not align with the high expectations set by the hotel's standard. The limited variety, poor quality of offerings and lack of healthier options like yogurt and fresh fruits are often noted. Additionally, there are mentions of the breakfast being inedible, a disaster or not matching what was advertised, leading to overall dissatisfaction for some visitors.
In conclusion, while the breakfast at Kenton Palace Buenos Aires has its strong points, there are significant inconsistencies that suggest room for improvement to meet the expectations of all guests.
The rooms at Kenton Palace Buenos Aires come highly recommended by guests for their exceptional comfort and spaciousness. Visitors frequently highlight the large and well-maintained rooms with many noting the functional layout and generous bathroom space. The modern design and cleanliness of the rooms, along with high-quality mattresses and sheets, contribute to a restful experience.
Guests appreciate the practical amenities such as blackout curtains, effective heating and modern bathtubs. The hotel's central location in the heart of San Telmo amplifies its appeal, making it convenient for tourists. Despite occasional mentions of the rooms being a bit dark, the overall feedback points to a pleasant and serene ambiance. Complete with soundproofing for an undisturbed stay, Kenton Palace Buenos Aires seems to offer a perfect blend of comfort, elegance and practicality.
The beds at Kenton Palace Buenos Aires receive a mix of reviews, primarily highlighting their comfort and high quality. Many guests find the beds to be very comfortable, featuring excellent quality mattresses and sheets. There are frequent mentions of the beds being large and nice, contributing to a good night's sleep. However, some reviews note that the beds can be a bit hard and that the single beds are somewhat narrow. There are isolated complaints about old mattresses and in one instance, an allergy caused by the blanket. Additionally, some guests found the pillows to be uncomfortable, as they were piled up like balls and a few were bothered by beds that were essentially two singles pushed together, causing discomfort in the middle. Despite these minor issues, the general consensus leans towards a positive experience with the beds and overall room comfort, including a spacious and well-designed bathroom. Cleaning standards also receive praise, adding to the overall comfort of the stay.
Kenton Palace Buenos Aires generally receives high marks for its cleanliness and well-maintained facilities. Guests frequently describe the rooms as spacious, comfortable and super clean with the overall cleanliness of the hotel being highlighted repeatedly. The friendly and helpful staff also contribute positively to the guest experience, ensuring a welcoming atmosphere.
Several reviews emphasize that the cleaning and maintenance are impeccable with specific mentions of very clean rooms and luxurious, clean bathrooms. The quality of the hotel’s facilities also receives commendations with consistent upkeep noted by visitors. The hotel is described as neat, tidy and perfectly maintained, which seems to support a generally high standard of cleanliness throughout the property.
However, there are occasional reports of issues such as poor room lighting, insufficient room ventilation and isolated incidents of unclean bathrooms on check-in. A few guests mentioned that the rooms were not always cleaned properly or that the service was sometimes limited when resolving specific issues or inquiries. Despite these isolated negative experiences, the majority of guests seem satisfied with the hotel's cleanliness and overall ambience.
Kenton Palace Buenos Aires is frequently praised for its exceptionally friendly and helpful staff. Reviews consistently highlight the team's attentiveness and willingness to go above and beyond for guests. Many guests noted that staff members are always ready to provide solutions and assist with various needs, from booking transportation to arranging flights. The reception and security personnel, in particular, stand out for their friendliness and respectfulness.
The consistent commendation of the staff's kindness and professionalism indicates a reliable and hospitable service culture at the hotel. Guests repeatedly mention the positive interactions they had with the staff, describing them as polite, attentive and accommodating. Despite a couple of mentions of uncooperative attitudes, the overwhelming majority of feedback points to a team dedicated to ensuring a pleasant stay.
Overall, the staff at Kenton Palace Buenos Aires significantly contributes to the favorable experiences of its guests, making them feel welcomed and well-cared-for throughout their stay.
Kenton Palace Buenos Aires offers a mixed experience when it comes to WiFi service. Some guests have commented positively on the availability of good WiFi and a strong signal; it's also noteworthy that WiFi is included in the price of the stay. However, a significant number of reviews indicate issues with the hotel’s internet connectivity. Problems such as unstable, slow and poor WiFi signals are frequently mentioned. Guests often reported that WiFi did not work well in their rooms or did not work at all. Complaints about the internet being terrible and unresolved issues add to the negative feedback. In summary, while there are some who found the WiFi to be satisfactory, many visitors experienced significant connectivity problems that might affect their stay.
Kenton Palace Buenos Aires features a pool that guests appreciate for its pleasant temperature, especially during favorable seasons. However, it is important to note that using the pool requires an additional fee, which is not included in the room rate. Many guests were surprised by this extra charge, as it is only disclosed upon arrival and not mentioned during booking. Reservations are required to access the pool, which sometimes limits its availability for guests. Some reviewers expressed disappointment that this amenity, along with the gym, demands extra payment, considering the hotel's category. There were also instances where the pool was closed, causing further frustration. Improving the clarity and availability regarding the pool could enhance the overall guest experience.
The parking situation at Kenton Palace Buenos Aires has received mixed feedback from its guests. On the positive side, having parking available at the hotel is described as very convenient by some visitors. However, there are several limitations and charges associated with it that should be noted. Parking at the hotel costs 19,000 pesos per day and there are instances where it is not available, particularly on weekends due to local events like the San Telmo fair. Guests have reported being unable to use the garage from Saturday to Sunday because of such events. Additionally, parking availability is dependent and often not disclosed during booking, leading to some frustration. There are also concerns about the limited number of spaces and complications with subletting spots to non-guests. Moreover, there is a lack of parking facilities for larger vehicles and there are extra charges for utilizing the parking services.
Kenton Palace Buenos Aires offers a large, comfortable and clean hotel experience with spacious rooms that stand out as a highlight. However, the breakfast service consistently falls short of expectations for a hotel with a four-star rating. Guests mention a lack of variety and quality with inadequate facilities like an unsuitable household toaster. Additionally, there is a noticeable absence of amenities such as minibars and a house bar, which detracts from the overall value given the rate charged. Service levels have also been described as more in line with a two-star establishment with issues such as uncomfortable pillows and substandard housekeeping. Overall, while the room size and cleanliness are commendable, several aspects of the facilities and services do not meet the typical standard of a four-star hotel.
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Location
Accommodations are described as spacious, clean and comfortable with particular emphasis on the excellent facilities and helpful, friendly staff. Guests frequently highlight the ease of access to the downtown and airports, as well as the availability of parking for those driving into the city. The hotel's central location not only enhances the tourism experience but also provides direct connections to significant parts of Buenos Aires, contributing to a hassle-free stay.
Breakfast
However, numerous reviews point out areas for improvement. Many guests feel that the quality of fruits and bread could be better and the lack of eggs or other protein options seems to be a recurring issue. Some mention that the breakfast is very basic and does not align with the high expectations set by the hotel's standard. The limited variety, poor quality of offerings and lack of healthier options like yogurt and fresh fruits are often noted. Additionally, there are mentions of the breakfast being inedible, a disaster or not matching what was advertised, leading to overall dissatisfaction for some visitors.
In conclusion, while the breakfast at Kenton Palace Buenos Aires has its strong points, there are significant inconsistencies that suggest room for improvement to meet the expectations of all guests.
Rooms
Guests appreciate the practical amenities such as blackout curtains, effective heating and modern bathtubs. The hotel's central location in the heart of San Telmo amplifies its appeal, making it convenient for tourists. Despite occasional mentions of the rooms being a bit dark, the overall feedback points to a pleasant and serene ambiance. Complete with soundproofing for an undisturbed stay, Kenton Palace Buenos Aires seems to offer a perfect blend of comfort, elegance and practicality.
Beds
Cleanliness
Several reviews emphasize that the cleaning and maintenance are impeccable with specific mentions of very clean rooms and luxurious, clean bathrooms. The quality of the hotel’s facilities also receives commendations with consistent upkeep noted by visitors. The hotel is described as neat, tidy and perfectly maintained, which seems to support a generally high standard of cleanliness throughout the property.
However, there are occasional reports of issues such as poor room lighting, insufficient room ventilation and isolated incidents of unclean bathrooms on check-in. A few guests mentioned that the rooms were not always cleaned properly or that the service was sometimes limited when resolving specific issues or inquiries. Despite these isolated negative experiences, the majority of guests seem satisfied with the hotel's cleanliness and overall ambience.
Staff
The consistent commendation of the staff's kindness and professionalism indicates a reliable and hospitable service culture at the hotel. Guests repeatedly mention the positive interactions they had with the staff, describing them as polite, attentive and accommodating. Despite a couple of mentions of uncooperative attitudes, the overwhelming majority of feedback points to a team dedicated to ensuring a pleasant stay.
Overall, the staff at Kenton Palace Buenos Aires significantly contributes to the favorable experiences of its guests, making them feel welcomed and well-cared-for throughout their stay.
Wi-Fi
Pool
Parking
4 Star
Yes, Kenton Palace Buenos Aires has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Kenton Palace Buenos Aires.
Yes, Kenton Palace Buenos Aires welcomes dogs.
Yes, parking facilities are available at Kenton Palace Buenos Aires.
Yes, Kenton Palace Buenos Aires has a gym.
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