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Summary of reviewsRegal Pacific Puerto Madero in Buenos Aires receives consistent praise for its prime location, making it an ideal choice for both tourists and business travelers. The hotel is within walking distance of the lively Puerto Madero district, the Buquebus ferry terminal, Florida Street and historic Plaza de Mayo. Accessibility to key city attractions, renowned restaurants and shopping areas make it a favorite. Despite its central location, guests appreciate the peaceful ambiance which strikes a balance between tranquility and convenience.
The hotel’s breakfast offerings have garnered high marks with guests lauding the excellent, abundant and varied selection. Fresh fruits, dairy products and breads stand out, contributing to a satisfying start of the day. Despite some minor criticisms about variety and price, the overall consensus points to a high-quality breakfast experience.
Regal Pacific Puerto Madero also impresses with its dining options with the restaurant receiving acclaim for delicious dinner options, reasonable prices and a pleasant atmosphere. While service has been occasionally critiqued for delays, the excellent food quality remains the highlight.
Rooms at the hotel are notable for their spaciousness and comfort. Guests frequently commend the large, clean and well-equipped accommodations with quiet environments that ensure restful stays. Beds are particularly praised for their comfort. While some mention dated decor and the need for bathroom renovations, the overall experience underscores good quality facilities and attentive service.
Cleanliness is a strong point for the hotel with consistent praise for well-maintained rooms and common areas. Housekeeping’s attention to detail enhances the overall guest experience, despite occasional minor oversights.
Guest feedback on staff is overwhelmingly positive, highlighting the team's friendliness, helpfulness and exceptional service. The concierge team, especially Anthony and other staff members at reception and security receive particular appreciation for their attentive and courteous service.
The Wi-Fi service, while praised for its good coverage and reliability, has received mixed reviews. Some guests found the speed adequate, while others encountered issues with slow connections and occasional disconnections.
The gym, though adequately equipped, has faced criticism for its small size, outdated machines and limited hours. Guests suggest enhancements to improve the fitness experience.
The pool area also garners mixed feedback. While positively noted for its appearance and size, the maintenance and operational hours have been points of contention. Issues with cleanliness and availability of towels, along with limited shade, have been mentioned.
Parking at the hotel is both a convenience and a challenge. Guests appreciate the secure underground garage offered at no extra cost. However, the narrow entrance, tight parking space and access issues are concerns for those with larger vehicles.
For family travelers, Regal Pacific Puerto Madero proves to be a suitable choice, offering family-friendly accommodations and services. The friendliness and helpfulness of the staff enhance family experiences, despite some minor inconveniences such as early morning noise and extra bed charges.
Overall, Regal Pacific Puerto Madero stands out for its excellent location, comfortable and clean rooms, high-quality breakfast and dedicated staff, making it a highly recommended choice for a pleasant stay in Buenos Aires. Show more
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Categories
Luxury Hotel
This 5-star hotel in Puerto Madero provides luxurious rooms with marble bathrooms. Amenities include a seasonal outdoor pool, fitness center, and sauna.
Hotel near Nightlife Spots
Located in Puerto Madero, Regal Pacific offers a luxurious experience with proximity to high-end clubs and bars. The area is known for its glamorous nightlife scene.
Hotel with Free Wi-Fi
Regal Pacific Puerto Madero provides complimentary Wi-Fi access. This ensures that guests can maintain connectivity for business or leisure purposes while enjoying their stay in the Puerto Madero district.
Business Hotel
Situated in the modern Puerto Madero district, this hotel offers stylish accommodations and excellent service. Its business facilities and convenient location make it a great choice for business travelers.
Hotel with Parking
Situated in Puerto Madero, this hotel provides on-site parking for guests arriving by car.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Executive Double RoomA room with electronic curtain control, 2 independent phone lines and an elegant bathroom with special amenities.
Deluxe Double RoomThe room offers stylish décor, 2 independent phone lines and an ensuite bathroom with special amenities.
Executive Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Deluxe Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Presidential SuiteThe hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The kitchenette features a refrigerator, an oven and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 1 bed.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Located in the heart of Buenos Aires, Regal Pacific Puerto Madero is celebrated for its prime positioning, ideal for both tourists and business travelers. The hotel boasts a central location, steps away from the lively Puerto Madero district and significant landmarks such as the Buquebus ferry terminal, Florida Street and the historic Plaza de Mayo. Guests can easily access shopping areas, renowned restaurants and important city points without the need for transport.
The hotel's proximity to the cruise terminal and local airport makes it especially convenient for those embarking on cruises or arriving from nearby flights. Visitors appreciate the accessibility to well-known attractions and the vibrant ambiance of nearby neighborhoods, perfect for exploring Buenos Aires on foot.
Despite being situated in a bustling area, guests find the location peaceful yet highly functional, offering a balance of tranquility and convenience. This strategic positioning allows for easy walking tours, making it a favorite among those keen on sightseeing and enjoying the city's rich cultural offerings. The combination of excellent location, ease of access and proximity to key attractions makes Regal Pacific Puerto Madero a standout choice for those looking to experience the best of Buenos Aires.
Breakfast
Regal Pacific Puerto Madero has garnered consistent praise for its breakfast offerings with many guests describing it as excellent, abundant and varied. Reviews highlight the breakfast as a positive feature of the hotel, noting the wide selection of fresh fruits, dairy products and breads. Many guests mention that the breakfast is very complete and of high quality with some even calling it spectacular and exceptional.
Some feedback points to the breakfast as being perfect to start the day with plenty of choices and a good environment that adds to the overall experience. The inclusion of breakfast is appreciated by numerous guests and the timing from 6:30 am is noted as convenient.
Despite the overwhelmingly positive feedback, there are a few criticisms. Some guests felt the breakfast lacked variety and was repetitive, while others mentioned it could be overpriced. Issues such as a limited seating area, occasional cold items and the breakfast not being included in the room rate were also noted. A few guests experienced service hiccups, like not receiving what they ordered or dealing with unfriendly staff.
Overall, the breakfast at Regal Pacific Puerto Madero is highly rated, offering a diverse and delicious array of food that generally surpasses guests’ expectations and contributes to a pleasant stay.
Dinner
Regal Pacific Puerto Madero shines when it comes to culinary experiences, as highlighted by appreciative guest reviews. The hotel's restaurant consistently receives accolades for its high-quality food, delicious dinner options and generous portions. Whether enjoying a meal in the restaurant or opting for room service, diners are treated to excellence with many praising the restaurant menu for both dinner and breakfast.
Guests frequently comment on the exceptional breakfast and bar services, noting reasonable prices along with excellent food and clean facilities. The restaurant atmosphere is also commended, contributing to an overall enjoyable dining experience.
Although service has occasionally received mixed reviews with mentions of delays and staff attentiveness, the positive feedback on the food quality and dining atmosphere dominates.
In summary, Regal Pacific Puerto Madero offers a top-notch dining experience that is frequently recommended by guests for its excellent cuisine and pleasant ambiance.
Rooms
Regal Pacific Puerto Madero offers a consistent experience with its rooms, highlighted prominently by their spaciousness and comfort. Guests frequently praised the large and clean rooms, noting that they were well-equipped and met expectations. The beds garnered positive attention for their comfort, adding to the overall coziness of the rooms.
The hotel's rooms are not only sizable but also remarkably quiet, ensuring a restful stay with minimal disturbance from outside noise. The privacy and peace inside the rooms were well-appreciated by many visitors. The cleanliness of the rooms and the hotel in general also received commendations, reflecting the establishment’s commitment to maintaining high standards.
Although the rooms are described as comfortable and spacious, there are mentions of dated decor and some needs for renovations, particularly in the bathrooms with old shower enclosures. Despite this, the comfort and amenities of the rooms, such as full-sized tubs and adequate bathroom facilities, were generally well-received.
Overall, the experience is accompanied by good quality facilities and attentive service. However, there were occasional comments on specific shortcomings like limited mini fridge items, lack of blankets and modern updates needed in some areas. Nonetheless, for those prioritizing space and comfort, Regal Pacific Puerto Madero provides a reliable and pleasant stay.
Beds
Travelers frequently laud the beds at Regal Pacific Puerto Madero for their exceptional comfort and size. Guests repeatedly emphasize how comfortable and spacious the beds are, noting that they contribute significantly to a restful stay. Phrases such as super comfortable, very good and excellent frequently appear, highlighting the hotel's dedication to providing quality bedding.
The pillows are also well-received and the bed linens are noted for their cleanliness and quality. While a few guests mention that some beds felt old or too soft, the consensus remains overwhelmingly positive. Many travelers have described the beds as the best they've ever slept in, resulting in an excellent sleeping experience.
Additionally, special attention has been given to the spaciousness of the beds with some reviews specifically mentioning large and wide beds that cater to comfort. Despite isolated complaints about additional bed charges and occasional issues with housekeeping, the overall sentiment is that of satisfaction with the bed quality and the comfortable sleeping conditions at the Regal Pacific Puerto Madero.
Cleanliness
Regal Pacific Puerto Madero consistently receives praise for its cleanliness and comfort. Guests often highlight the spacious, clean and well-maintained rooms, noting the excellent job done by the housekeeping staff. Many reviews mention the impeccable cleaning service with particular attention to both the bedrooms and bathrooms being kept in top condition. Visitors appreciate the hotel's clean, modern amenities and the overall atmosphere of tidiness throughout the property.
While the majority of feedback is positive, there are occasional mentions of minor cleaning oversights, such as unclean windows or rooms not being tidied at a specific time. A few guests noted specific instances where room cleaning did not meet their expectations. However, these occasional lapses do not overshadow the general consensus that Regal Pacific Puerto Madero excels in providing a clean and comfortable environment.
The combination of cleanliness, comfort and attentive service makes this hotel a recommendable choice for travelers. The attention to detail, especially in keeping the rooms and common areas spotless, contributes significantly to the positive guest experience. Despite a few isolated issues, the hotel's overall dedication to maintaining high cleanliness standards remains impressive.
Staff
At Regal Pacific Puerto Madero, the quality of service from the staff has garnered notable praise from guests. Many reviews highlight the team's friendly and helpful demeanor with particular appreciation for the barman and the concierge team, especially Anthony. Guests consistently describe the staff as attentive, polite and courteous, making their stays enjoyable and stress-free. The staff is quick to address inquiries and resolve any doubts, offering professional and efficient service throughout the hotel.
The reception and cleaning staff are frequently noted for their exceptional customer service, ensuring that all needs are met with a smile. The security and lobby team are also recognized for being attentive and welcoming. Personalized attention and first-class service are recurring themes with staff often going above and beyond to assist guests. However, there are occasional mentions of less friendly interactions at the reception, although these are vastly outnumbered by positive comments.
Overall, the hotel's team is characterized by their exceptional willingness to help and their superb hospitality, making Regal Pacific Puerto Madero a top choice for travelers seeking outstanding service.
Wi-Fi
At Regal Pacific Puerto Madero, guests have shared mixed feedback about the hotel's internet services. Many highlighted the reliable and strong Wi-Fi service with good coverage even in the rooms and a stable, fast signal that meets the needs of most guests. Positive remarks emphasize the hotel's good Wi-Fi quality and the fact that it is complimentary.
However, there have been notable concerns about the Wi-Fi as well. Some guests found the Wi-Fi speed to be slow and frustrating, making it difficult to use for activities like streaming Netflix. There were mentions of inconsistent connections and poor coverage in certain areas of the hotel, leading to frequent disconnections. Additionally, some guests experienced unavailability of basic Wi-Fi service during their stay.
Overall, while the Wi-Fi at Regal Pacific Puerto Madero has been praised for its reliability and good coverage, there have been enough reports of slow speeds and connectivity issues to warrant consideration for guests relying heavily on a stable internet connection.
Gym
The gym at Regal Pacific Puerto Madero presents a mixed bag of experiences for guests. On the positive side, it is described as well-equipped, offering a decent experience for those looking to maintain their fitness routine while traveling. Some guests found the gym area to be generally comfortable and pleasant. However, there are significant areas for improvement. Many pointed out that the gym is quite small and some of the machines appear outdated with some references suggesting they are from the 70s. Complaints also include the gym being out of service or under repair during some stays and a lack of machine diversity. Other criticisms mention that the treadmills were out of service and the gym’s schedule was limited to only morning hours. Guests also suggest that the gym area is in need of an upgrade and that more attention and focus should be given to enhancing this facility, possibly renewing it on the terrace for a better experience. Despite its potential, the gym currently leaves much to be desired for fitness enthusiasts.
Pool
Regal Pacific Puerto Madero has a pool area that has garnered mixed reviews from guests. Positively noted, the pool itself is often described as excellent, beautiful and spacious. Guests who were able to enjoy the pool praised its appearance and found it a charming feature of the hotel.
However, there are several areas for improvement. Maintenance of the pool seems to be a recurring issue with comments highlighting that it lacks proper care and cleanliness. The pool area is often described as small, which can lead to overcrowding and lack of privacy with limited shade making it less comfortable for some guests. Furthermore, the pool's operational hours are restrictive, being available only on weekends or closed during certain periods, which was disappointing for many who had specifically chosen the hotel for its pool facilities.
There are also practical concerns noted, such as the unavailability of towels and cleanliness issues with the surrounding sidewalk tiles. Some guests suggested the desirability of a heated pool to enhance their experience.
In summary, while the pool at Regal Pacific Puerto Madero has the potential to be a significant asset, its inconsistent availability and maintenance detract from the overall guest experience.
Parking
Regal Pacific Puerto Madero offers a variety of parking options that have been met with mixed feedback from guests. On the positive side, the hotel boasts its own parking facilities, including a spacious underground garage with security monitoring. Guests appreciate that parking is included at no additional cost and that the parking availability contributes to their overall comfort. The presence of parking options significantly influences guests' decisions to return, given the convenience.
However, the garage has its limitations. Some guests have noted that the garage can be narrow and may present challenges, particularly for larger vehicles. The entrance and exit to the garage are reportedly tight and can be somewhat difficult to navigate. Additionally, the availability of parking spots can be limited and operates on a first-come, first-served basis, leading to occasional difficulties in securing a space. There are three underground floors accessible through narrow stairs, further complicating matters for some.
In general, while the hotel’s parking facilities provide much-needed convenience, better signage and clearer access routes would enhance the overall experience. Despite these minor setbacks, the parking at Regal Pacific Puerto Madero remains a valuable amenity for many guests.
Family
Regal Pacific Puerto Madero is a family-friendly hotel that offers ideal accommodations and services for those traveling with children. The hotel provides ample family-friendly rooms and spaces, making it a great option for groups and families. Guests have highlighted that their kids enjoyed the facilities, suggesting that it is a suitable choice for families looking for comfortable and enjoyable stays. Several reviews mention the friendliness of the staff and their willingness to assist, enhancing the experience for families. While there were some minor inconveniences, such as noise starting early in the morning and a charge for an extra bed, the overall impression indicates that Regal Pacific Puerto Madero is a good option for an awesome family stay.
5 Star
Regal Pacific Puerto Madero, once a gem of the old tango era, is now seen by many as a shadow of its former five-star self. Reviews consistently note that the hotel falls short of the five-star standard it advertises with numerous guests suggesting it barely reaches a four-star rating, if not closer to three.
The hotel’s facilities and room amenities are deemed inadequate for its purported high status. Common feedback highlights missing services typical of five-star hotels and a noticeable lack of maintenance. Some guests were disappointed by the limited television options, comprising mainly local channels and a general sense that the hotel has seen better days.
On the plus side, the comfort levels seem to be high, but the overall quality, price and service relations are frequently criticized. The location and views offered have also been points of contention with some suggesting there are now better places to stay. The pricing practices, including unexpected conversions, add to the dissatisfaction, leading many to conclude that the experience does not justify the premium cost.
For travelers seeking authentic five-star luxury in Puerto Madero, it might be worth exploring other options, as this hotel's current standard may not meet the heightened expectations its rating suggests.
Business
Regal Pacific Puerto Madero is highly regarded by business travelers for its excellent facilities and strategic central location, making it a prime choice for business trips and conferences. The hotel features useful meeting rooms and an efficient business center staffed by attentive personnel, catering well to the needs of professional guests. Reviewers frequently choose this hotel for their business travels, appreciating the professional, businesslike attention from the staff. While some updates to the hotel's modernization are suggested, the overall consensus highlights that Regal Pacific Puerto Madero remains a well-suited, business-oriented option for anyone visiting Buenos Aires for work.
Outdoor Pool
Regal Pacific Puerto Madero features a nice outdoor pool, often praised for its appearance and location on the terrace. However, there are some areas for improvement, such as enhancing warmth and service around the pool area. The swimming pool has, at times, been noted for its cleanliness issues with several remarks about it being dirty. Additionally, limited sun exposure is a potential drawback for sunbathers. Despite these concerns, the pool generally receives favorable comments for its overall appeal.
Luxury
Regal Pacific Puerto Madero exudes a sense of luxury and sophistication, offering spacious and comfortable accommodations marked by sobriety and elegance. The hotel's great central location remains pleasantly quiet, making it a convenient yet peaceful retreat. While some guests feel it no longer meets the criteria of a five-star establishment, they still commend it as a very good four-star hotel. The overall ambiance and services align with five-star standards, providing a luxurious experience for its visitors.
Romantic
Regal Pacific Puerto Madero is designed with couples in mind, offering an ideal setting for a romantic getaway. Guests frequently highlight the hotel's romantic atmosphere, reinforced by a cozy restaurant perfect for a romantic dinner. The breakfast staff's meticulous organization adds a special touch to the morning routine, while the charming courtyard provides a serene retreat. Rooms are described as very comfortable, featuring romantic touches that enhance the intimate experience. Overall, couples report having a great time, making it a standout choice for a romantic stay in the area.
Yes, Regal Pacific Puerto Madero has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Regal Pacific Puerto Madero.
No, Regal Pacific Puerto Madero doesn't allow dogs.
Yes, parking facilities are available at Regal Pacific Puerto Madero.