3-Star HotelThis hotel offers a satisfactory standard for both long and short stays. Guests particularly appreciate the hotel's pet-friendly policy. The facilities are well-regarded, especially the heated pools and the child-friendly amenities.
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Summary of reviews related to the '3 Star' categoryHotel Chata Za Wsią offers a satisfactory standard for both long and short stays, earning its three-star rating. Guests particularly appreciate the hotel's pet-friendly policy, which is a significant advantage for travelers with furry companions. The facilities are well-regarded, especially the heated pools and the child-friendly amenities like separate beds and bathtubs. The hotel provides a great space for relaxation, contributing positively to the overall guest experience.
While the amenities are a highlight, the hotel does have areas needing improvement. The reception has received mixed reviews; some guests noted poor customer service and unfriendliness with certain staff members dismissing requests, stating it's not their responsibility. This indicates room for improvement in staff training and service focus.
The physical comforts within the rooms are generally fine, although some guests mentioned issues such as overly soft and saggy beds and non-functioning TVs. The parking arrangement is also mentioned as paid, which some guests found acceptable given the overall pricing of the stay.
In conclusion, while the hotel meets basic expectations and offers great amenities for its category, it would benefit from enhancements in customer service and maintenance to fully satisfy its guests.
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