Burnley North Oaks Hotel and Leisure Club
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Summary of reviewsThe Burnley North Oaks Hotel and Leisure Club is a beautiful Victorian building set in lovely grounds, making for a prime and convenient location for those visiting the area for business or to see family. The breakfast experience is good with a wide variety of options, although some guests found it to be substandard. The dinner offerings were mixed with some guests enjoying excellent meals while others felt disappointed by the selection and quality of food offered. The rooms are spacious but require some TLC to get them to a more modern, comfortable standard. The cleanliness of the hotel was polarised with some noticing serious issues, while others found the hotel acceptable. The staff were friendly and helpful, going above and beyond to make sure guests had a pleasant stay. The leisure facilities, including the spa and pool, were a highlight for guests. Parking is ample and free, making it a great choice for those driving. The hotel is also pet-friendly and caters to families with kids. The beds received mixed reviews with some finding them comfortable and others feeling they needed to be made more comfortable.
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About Burnley North Oaks Hotel and Leisure Club
Guest Reviews
Burnley North Oaks Hotel and Leisure Club is a beautiful Victorian building set in lovely grounds, making for a beautiful setting that guests tended to enjoy. The location was seen as prime, convenient and ideal for those visiting the area for business or to see family. The hotel is also conveniently located near to the M65, making it easy for guests to get around. Visitors also appreciated the good location for football ground and nearby events they were attending. Some guests did report that the hotel was a maze and difficult to navigate, but all in all, the beauty and convenience of the location were well received by guests.
The Burnley North Oaks Hotel and Leisure Club offers a lovely breakfast experience with a wide variety of cereals, fruit, yoghurts and a delicious full English breakfast freshly cooked to order. Guests have reported that the continental selection was very good and there is a good choice at breakfast. Although there were some limitations in the breakfast choices, vegetarians are well catered for and they do offer a freshly made vegan cooked breakfast which was delicious. The staff at breakfast are amazing and will bring cooked breakfast freshly to your table. Some guests found the breakfast to be substandard and some have mentioned that the breakfast was limited and that the bacon and sausage were hard. However, most guests had a positive experience and appreciated the good portions and lovely experience. In addition to breakfast, the dinner menu choices were also delicious and staff were very friendly not only in the restaurant, but also in the spa. Nevertheless, some guests have mentioned that breakfast can be chaotic, that last orders were brought forward by an hour and that it can be a bit expensive. Overall, the breakfast experience at Burnley North Oaks Hotel and Leisure Club is good, the staff is friendly and the hotel has a lovely area for breakfast, bar and reception with lots of stain glass windows and dark wood.
The Burnley North Oaks Hotel and Leisure Club offers a mixed experience for guests when it comes to their dinner offerings. While some guests enjoyed excellent meals during their stay, others felt disappointed by the selection and quality of food offered. Confusion with menus in the dining room and a long wait for drinks also caused frustration for some guests. Additionally, the restaurant's slow service and high prices were noted as drawbacks by certain diners. However, guests with specific dietary needs, such as vegans, appreciated the options available to them. Overall, while some guests had a pleasant dining experience, others felt that the food was not worth the cost.
The Burnley North Oaks Hotel and Leisure Club offers a mix of stunning, grand buildings and lovely, spacious rooms with clean and comfy beds. However, guests have reported a lack of attention to detail with outdated decor, tired rooms and basic amenities missing in some. Carpet and wallpaper issues, uncomfortable beds and a need for overall updates are common complaints. Some guests have been disappointed with cleanliness standards with marks, dust and even clothes left behind from previous guests reported. Some rooms have been described as 'warm and cosy', but there have been reports of noisy pipes and air conditioning. Overall, whilst the hotel has potential, it requires some TLC to get it to a more modern, comfortable standard.
Guests have mixed reviews about the beds at Burnley North Oaks Hotel and Leisure Club. Some found them to be very comfortable, amazing and great for a good night's sleep. However, others complained that the mattresses were hard like rocks or too soft and springy and that they needed updating. Some guests also found the beds uncomfortably small for two people, while others had issues with worn-out mattresses, uncomfortable pillows and sunk-in middles. Overall, while some found the rooms and beds to be comfy, others were left disappointed and felt that the beds needed to be made more comfortable.
Guest reviews of the Burnley North Oaks Hotel and Leisure Club have mixed opinions on the cleanliness of the hotel. Some guests complained that their rooms were not clean with visible signs of dirt and dust. A few guests reported that the toilets were dirty and there were even mentions of mould and yellow stains around the lid hinges. Additionally, some guests noticed hairs on the floors and towels. Some guests commented on the dirty jacuzzi and sauna area, while others found the changing rooms grim. Despite these complaints, a few guests appreciated the clean modern rooms and thick, large towels. Others noted that the leisure centre was clean and well-maintained. However, many guests believed that the hotel was in dire need of cleaning, painting and maintenance. Some mentioned thick layers of dog hair, marks on the walls, cracks on skirting boards and rips in wallpaper. Many guests found the hotel dusty and some commented that there were cobwebs around. Overall, guests' opinions on the cleanliness of the Burnley North Oaks Hotel and Leisure Club were polarised with some noticing serious issues, while others found the hotel acceptable, clean or mostly clean.
The Burnley North Oaks Hotel and Leisure Club offers guests a warm welcome with its friendly and helpful staff. Although there were a few instances of short-staffing and some staff members lacking in training, the majority of guests praised the staff for their welcoming and helpful service. Whether it was the receptionists, breakfast waiters or housekeeping staff, guests couldn't fault the staff's accommodating and attentive nature. The hotel received some criticism for being understaffed at times, but even in these instances, guests appreciated the multitasking efforts of the staff. From calling taxis to accommodating guests with disabilities, the staff at Burnley North Oaks went above and beyond to make sure guests had a pleasant stay.
Guests of the Burnley North Oaks Hotel and Leisure Club have mixed feelings about the hotel's wifi. While some guests found the complimentary bonus to be helpful, others were disappointed by the wifi quality. Unfortunately, a number of guests reported that they were unable to access the wifi at all in their rooms with some even having to go to reception in order to access the internet. While some guests reported that the wifi was slow or inconsistent, others found it to be completely unusable. Guests hoping to watch Netflix or access the internet on their televisions were also disappointed, as some reported that there was no internet available on the televisions in their rooms. While other parts of the hotel seemed to have working wifi, some guests reported that their rooms seemed to be out of range. Overall, while wifi is available for guests, it may be unreliable and guests should be prepared to potentially go without wifi during their stay.
The Burnley North Oaks Hotel and Leisure Club provides excellent leisure and spa facilities that won't break the bank. Guests can enjoy a range of treatments from the My Thai spa, including massages. Those who love to relax can take in the sauna, steam room and even two jacuzzis. The swimming pool is a decent size, but may be a little small for some. Overall, the spa was described as amazing and guests are already looking forward to their next visit. The staff were very friendly, pleasant and accommodating both at the restaurant and the spa. The use of the spa was an added bonus that guests enjoyed during their stay. It's the perfect budget-friendly option for a relaxing spa day.
The Burnley North Oaks Hotel and Leisure Club is a great option for travelers looking for a convenient location, reasonable price and friendly staff. While the gym facilities were praised for being well stocked and having good air conditioning, some guests noted that the equipment was outdated and many of the machines were out of order. Additionally, guests who were staying in rooms close to the gym heard noise from the weightlifting and grunting. However, others enjoyed the close proximity to the gym and the swimming pool. Overall, the hotel's leisure facilities were a highlight, but updates to the gym would be appreciated by some guests.
The Burnley North Oaks Hotel and Leisure Club offers a decent-sized indoor pool, complete with two jacuzzis, a sauna and steam room. It's an excellent choice for those on a budget looking for a day of relaxation at the spa. Though some guests mentioned a slight chlorine smell, the pool and sauna were still enjoyable. Swim enthusiasts will appreciate that the pool is heated and there's an option to use the facilities daily. While some commenters found the pool a bit small for their liking, others complimented it as being beautiful and lovely. Overall, the leisure facilities are great, making for a nice swim and jacuzzi in the morning or a spa-like experience.
If you're looking for a hotel with plenty of parking, Burnley North Oaks Hotel and Leisure Club is an excellent choice. Guests report an empty car park even as late as 11pm, so you won't have to stress about finding a spot to park your car. The hotel provides ample parking spaces and it's all available on-site - and the best part? It's all free! The hotel is in a good location with guests pleased with the availability of nearby parking areas. And while parking is a priority, guests also rave about the friendly staff, soothing spa and delicious restaurant. So if you're planning a stay in Burnley, rest easy knowing that parking is one thing you won't have to worry about!
Burnley North Oaks Hotel and Leisure Club is a perfect choice for families looking for a convenient location near their loved ones. This beautiful hotel is not only pet-friendly, but it also caters to families with kids. The breakfast staff goes above and beyond to ensure everyone's needs are met, including serving breakfast to their little ones early. The bar also opens early on Sundays to accommodate families. Families who stayed for a wedding praised the hotel for its suitability to their needs by booking multiple rooms. Overall, the North Oaks Hotel and Leisure Club is a lovely place to relax and celebrate with family.
Yes, Burnley North Oaks Hotel and Leisure Club has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Burnley North Oaks Hotel and Leisure Club.
Yes, Burnley North Oaks Hotel and Leisure Club welcomes dogs.
Yes, parking facilities are available at Burnley North Oaks Hotel and Leisure Club.
Yes, Burnley North Oaks Hotel and Leisure Club has a gym.
