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Ravenwood Hall Hotel

Bury Saint Edmunds , Rougham (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRavenwood Hall Hotel is a beautiful Tudor house set in a tranquil environment surrounded by trees and woodland, making it a perfect location for a peaceful or romantic stay. The hotel is conveniently located just off the A14 and close to the historic town of Bury St. Edmunds, providing easy access to surrounding areas. Guests were thrilled with the breakfast options, describing them as extensive, freshly cooked and delicious. However, opinions were divided regarding the dinner with some guests finding it overpriced and poor quality while others praised the selection and quality of cuisine. The hotel offers a variety of room options with some guests finding them small and outdated while others found them well-equipped with character and history. Cleanliness was hit-and-miss with some rooms being super clean and others needing a deep clean. The staff received high praise for their friendly and welcoming nature, although a small number of negative reviews were noted. The hotel's wifi could use some improvement and the outdoor pool area could do with a little tidying up. The hotel is dog-friendly with spacious grounds for furry friends to roam around. Overall, Ravenwood Hall Hotel is a beautiful hotel with some areas that could use improvement, but guests appreciate the warm welcome and attentive service provided by the staff.
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Categories

Dog Friendly Country House

Country House with Swimming Pool

Heated Pool Outdoor Pool

Country House with Parking

Accessible Country House

Small Country House

Country House with Outdoor Pool

Country House with Heated Pool

Room Types

Standard Double Room Situated in a converted stable block. Please note that some noise may be heard at weekends, due to private functions.

Standard Double Room - Main House Elegantly furnished rooms in the main House, with individual character features.

Superior Double Room Spacious rooms located in the Main House, with bathrobes, slippers and a work desk.

About Ravenwood Hall Hotel

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Guest Reviews

7.6

Good

Location

The Ravenwood Hall Hotel boasts a fantastic location set in a beautiful, tranquil environment surrounded by trees and woodland. The hotel is conveniently located just off the A14 and close to the historic town of Bury St. Edmunds, making it a great base for exploring the surrounding area. While the hotel is set back off the main road, it is easy to find and within easy reach of bars, restaurants and shops. The hotel has ample car parking and is just a short drive from the lovely town center of Bury St. Edmunds. The venue appeared lovely, steeped in history and the setting is stunning, making it perfect for a peaceful or romantic stay. Overall, guests couldn't fault the location, describing it as perfect, peaceful, convenient and fantastic with easy access to surrounding areas.

Breakfast

Guests were thrilled with the breakfast options at Ravenwood Hall Hotel with many raving that the selection was not only extensive but also freshly cooked and delicious. Some reviewers even went so far as to say that breakfast was the highlight of their stay. Whether guests preferred a copious breakfast or a simpler meal, they were impressed with the quality of food served. Moreover, the menu had a good range of options to satisfy different tastes and the pleasant waitstaff made sure that everything was prompt and well-cooked. While there were a few minor issues such as limited options for some, the overall verdict of breakfast at Ravenwood Hall Hotel was excellent.

Dinner

Guests have left a mixed range of reviews regarding the dinner at Ravenwood Hall Hotel. The food was either described as delicious and well-cooked or poor and overpriced. Many guests enjoyed the superb breakfast served in the morning and appreciated the friendly service. Some guests found the restaurant prices to be too high for their budget and not enough affordable basic meals were available. Others praised the good selection of food and excellent quality of cuisine. Unfortunately, the COVID-19 pandemic led to the restaurant and bar being closed during some stays. Overall, opinions were divided with some describing the food as excellent and others saying it was below expectations.

Rooms

Ravenwood Hall Hotel boasts a variety of room options, including mews rooms and converted barn/stable rooms. While some guests found the rooms to be small, others found them to be compact but well-equipped with character and history. While some rooms were said to be in need of updating and attention, others were praised for being clean, tidy and quirky. Many guests highlighted the comfort of the beds and the quality of the facilities within the rooms, though some experienced issues such as noisy fans or broken windows. Some guests found the rooms to be musty or damp with examples of black mold and rusty fixtures. The hotel has a mix of positive and negative room reviews, but guests who stayed in the main house and more recently-renovated rooms generally had better experiences.

Beds

Ravenwood Hall Hotel offers guests a variety of bed options, from four-poster to double-sized beds. While some guests found the mattresses uncomfortable, others slept soundly on the comfy beds with cotton sheets. The pillows received mixed reviews with some guests finding them flat and others of good quality. Despite some guests experiencing an uncomfortable mattress, others found the beds very comfortable and cozy. The hotel also boasts a beautiful aspect and pleasant grounds with guests enjoying the great food on offer. While some guests did find faults with the beds, many found them to be of good quality and slept well.

Cleanliness

The Ravenwood Hall Hotel has received mixed reviews when it comes to cleanliness. Some guests reported that their rooms were spotless and very clean, while others found cobwebs, dirty shower curtains and grimy bathrooms. Some rooms were outdated and in need of maintenance with dirty carpets, mould and chipped enamel. However, the grounds of the hotel were well-kept and presented. Some guests noted a musty smell in their room and trickling showers. There were also complaints about the general maintenance of the property with some guests suggesting that the entire hotel needs a dust down and tidy up. Overall, cleanliness seems to be hit-and-miss at this hotel with some rooms being super clean and some needing a deep clean.

Staff

The staff at Ravenwood Hall Hotel have been a highlight for many guests with countless reviews commending their friendly and welcoming nature. Many guests have praised the staff for going above and beyond to ensure their stay is enjoyable with particular mentions for Michael, Pat, Carl and Becky. However, a small number of negative reviews have also been noted with some guests feeling unwelcome or uncomfortable due to the attitude of certain staff members. Overall, the majority of guests praise the staff for their attentiveness, kindness and exceptional customer service.

Wi-Fi

The wifi at Ravenwood Hall Hotel received mixed reviews from guests. Some reported good signal strength, but others found the connection to be poor or even nonexistent. The login process required every 15 minutes was a nuisance for some and others found that the wifi would only connect to one device. Additionally, some guests experienced issues with slow internet connection and spotty TV signal. However, a few guests did report good wifi at the hotel. Overall, the reviews suggest that the hotel's wifi could use some improvement.

Pool

Ravenwood Hall Hotel offers its guests the luxury of having an outdoor swimming pool on site which is perfect for a refreshing dip on a hot day. The pool is well heated and provides an inviting atmosphere for relaxation. Although some guests were unable to use the pool during their stay, the experience of those who did was fantastic. The pool area could do with a little tidying up and there was some feedback about the lack of organisation for the pool, but it didn't detract from the lovely experience overall. The green pool and BBQ area require attention but the gardens were pleasant to walk around. If you're seeking relaxation in the sun with nice drinks, the Ravenwood Hall Hotel pool is perfect for you.

Outdoor Pool

Ravenwood Hall Hotel offers a beautiful outdoor space that is perfect for relaxation and escape. Guests can enjoy the lovely set up with tents and fire pits outside, creating a peaceful and charming environment to unwind. The pool adds an extra element of luxury and elegance, although some guests have mentioned that it is in need of a refurbishment. Nonetheless, the lighting in the area creates a magical experience, especially during winter evenings where the Hall and giant tree are floodlit and fairy lights illuminate the arch tunnel. There is plenty of seating area around the pool, making it an ideal spot to spend leisurely moments with loved ones. Overall, the outdoor area is lovely and the gardens provide a nice touch to this beautiful hotel.

Dog Friendly

Ravenwood Hall Hotel is a luxurious Tudor house that welcomes dogs with open arms. They are happy to accommodate four-legged guests and have spacious grounds for them to roam around. The Mews is excellent for dog owners, providing the perfect lodgings for guests traveling with their furry friends. Although some guests mention dogs in the restaurant as unhygienic, overall, the hotel is considered truly dog friendly. The location is great and guests appreciate the hotel's pet-friendly amenities. One guest loved the hotel so much that they highlighted that their stay was great, especially since they could bring their dalmatian with them. Another guest mentioned that as they had a dog, they did not mind certain things. Ravenwood Hall Hotel is a good pet-friendly hotel that guests love because of the warm welcome they receive for their furry companions.

Yes, Ravenwood Hall Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Ravenwood Hall Hotel.

Yes, Ravenwood Hall Hotel welcomes dogs.

Yes, parking facilities are available at Ravenwood Hall Hotel.

No, Ravenwood Hall Hotel doesn't have a gym.

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