4-Star HotelLocated in Portugalete, this boutique hotel prides itself on offering guests some of the best gastronomic experiences in Biscay. It features four different dining and drinks areas, including El Paladar.
Show more
Summary of reviews related to the '4 Star' categoryPuente Colgante Boutique Hotel in Portugalete exudes comfort and boasts a charming historical reputation. Ideally situated by the water, its prime location offers breathtaking views, especially from the hotel's terrace. Despite these appealing aspects, there are notable areas where the hotel falls short of its four-star rating. Some guests expressed disappointment with the room facilities, suggesting they were more in line with a three-star experience. Cleanliness standards also received criticism, with instances of mold in the shower detracting from expectations. The breakfast service, priced at €18, was deemed excessive by some, and the overall price-quality ratio could be improved. Although the ambiance carries a pleasant vintage vibe, some facilities need enhancement to meet four-star standards. Customer service at the front desk received mixed reviews, with certain staff not meeting the expected level of a four-star establishment. Furthermore, the lack of flexibility with billing during dining services was a point of contention. Nonetheless, the hotel retains its appeal for repeat visitors, showcasing that while it may not fully align with a four-star rating, there are aspects that continue to attract guests.
Show moreRead review summaries for all categories
