Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa, located next to the Rocky River Golf Course and connected to the Concord Convention Center, offers a luxurious and relaxing experience for guests. Its prime location is just a mile from Charlotte Motor Speedway and five minutes from Concord Mills mall, home to SEA LIFE Centre Charlotte. The hotel provides numerous amenities, including Spa Botanica, a well-equipped fitness center, complimentary made-to-order breakfast, concierge service, on-site dining options, an indoor pool, pet-friendly rooms and meeting rooms. Guests can enjoy casual dining at Rocky River Grille or Starbucks brews and snacks at Caffeina's Marketplace Café. Spa Botanica offers a variety of luxurious treatments, with full-day experiences, couples' treatments and memberships providing monthly treatments and access to the fitness center and pool. The golf course, ranked among the top 100 in North Carolina, features stunning views and PGA professional-led instruction for a memorable golfing experience.
Summary of reviews
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is a prime location for both business and leisure travelers with many dining and shopping options nearby. The complimentary breakfast is a highlight for guests with a variety of options available and a great breakfast area. The hotel offers spacious rooms that can accommodate families, although some guests have reported issues with outdated furniture and maintenance. The cleanliness of the hotel is inconsistent with some guests praising the cleanliness while others have reported hygiene issues. The staff has received mixed reviews with some guests finding them exceptionally nice and helpful while others have reported rude and unprofessional behavior. The hotel boasts both indoor and outdoor pools, although some guests have reported issues with cleanliness. The parking situation has received criticism from some guests with many expressing dissatisfaction with the $8 per day parking charge. The hotel offers an exceptional family weekend experience with spacious suites and many options for food and drinks on site. The beds have received mixed reviews with some guests finding them super comfortable while others have reported issues with stiffness and discomfort. Overall, opinions are divided with some guests having a pleasant experience while others have reported issues with cleanliness, maintenance and staff behavior.
The Wingate by Wyndham Charlotte Concord Mills/Speedway receives overall commendations for its strategic location, which grants guests easy access to popular attractions like the Charlotte Motor Speedway, PNC Music Pavilion and various shopping and dining options. Its proximity to both major highways and airports makes it a practical choice for both leisure and business travelers.
The breakfast is a notable highlight, consistently praised for its hot, fresh and diverse offerings, appreciated by travelers for its quality and the convenience of being served until 10 am. The spacious and comfortable rooms are frequently mentioned positively with some guests noting their modern and quiet nature, although occasional maintenance issues and cleanliness concerns do arise.
Cleanliness across the property receives mixed reviews with many guests describing the facility as neat and well-maintained, while others report specific issues like dirty carpets and occasional pests. The staff is frequently lauded for their friendliness and helpfulness, particularly individuals like Perry and Matt at the front desk, though isolated incidents of less friendly interactions are noted.
The free Wi-Fi service presents a varied experience; while some find it fast and reliable, others encounter connectivity problems. The gym is positively reviewed for cleanliness and equipment availability, though its range is considered moderate. The pool area, while generally clean and enjoyable, sometimes suffers from maintenance issues and occasional closures.
Parking is generally viewed favorably for its convenience and ample space, though it can be tight during busier times. The hotel is seen as family-friendly with spacious accommodations suitable for children and also well-regarded by golf enthusiasts due to its location near several courses.
Beds at the hotel are typically praised for their comfort, though opinions on firmness and pillow quality are mixed. Overall, Wingate by Wyndham Charlotte Concord Mills/Speedway delivers a good value-for-money experience, living up to and often exceeding expectations for its three-star rating, making it a reliable choice for budget-conscious travelers.