Best Western PLUS Port O'Call Hotel
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Summary of reviewsThe Best Western PLUS Port O'Call Hotel delivers highly favorable experiences for its guests, primarily driven by its strategic location, comprehensive amenities and exceptional staff service. Situated conveniently near the Calgary airport, the hotel offers free shuttle services and easy access to major highways, making it ideal for travelers. Guests value the close proximity to essential services like grocery stores and restaurants, along with the quiet ambiance despite the airport's vicinity.
The hotel's breakfast buffet is a standout with guests often praising the variety and quality of the offerings. Though the absence of complimentary breakfast is a common critique, many find the paid options worthwhile. Dinner experiences receive mixed reviews but are generally positive with commendations for the bar and lunch services.
Rooms are frequently noted for their spaciousness, cleanliness and comfort, albeit with occasional mentions of needing updates and minor maintenance issues. Cleanliness is generally upheld throughout the hotel, although some inconsistencies such as odors and minor cleaning lapses are reported. The family-friendly environment, highlighted by a fun water park and spacious family suites, is a significant draw for guests with children.
The staff receives consistently high marks for their friendliness, helpfulness and professionalism, enhancing the guest experience significantly. The availability of free underground parking is another valued feature, adding convenience for visitors traveling by car.
Despite some WiFi connectivity issues, the hotel’s gym and pool facilities garner positive remarks with the gym praised for its quality and the pool area for its family-friendly amenities, albeit sometimes crowded and over-chlorinated.
Overall, the Best Western PLUS Port O'Call Hotel maintains a solid reputation for providing a comfortable, clean and enjoyable stay, meeting the expectations of a four-star hotel. The blend of strategic location, friendly service and family-oriented amenities makes it a preferred choice for diverse travelers.
Categories
The hotel's breakfast buffet is a standout with guests often praising the variety and quality of the offerings. Though the absence of complimentary breakfast is a common critique, many find the paid options worthwhile. Dinner experiences receive mixed reviews but are generally positive with commendations for the bar and lunch services.
Rooms are frequently noted for their spaciousness, cleanliness and comfort, albeit with occasional mentions of needing updates and minor maintenance issues. Cleanliness is generally upheld throughout the hotel, although some inconsistencies such as odors and minor cleaning lapses are reported. The family-friendly environment, highlighted by a fun water park and spacious family suites, is a significant draw for guests with children.
The staff receives consistently high marks for their friendliness, helpfulness and professionalism, enhancing the guest experience significantly. The availability of free underground parking is another valued feature, adding convenience for visitors traveling by car.
Despite some WiFi connectivity issues, the hotel’s gym and pool facilities garner positive remarks with the gym praised for its quality and the pool area for its family-friendly amenities, albeit sometimes crowded and over-chlorinated.
Overall, the Best Western PLUS Port O'Call Hotel maintains a solid reputation for providing a comfortable, clean and enjoyable stay, meeting the expectations of a four-star hotel. The blend of strategic location, friendly service and family-oriented amenities makes it a preferred choice for diverse travelers.
Hotel near Ski Resorts
While further from WinSport than some other options, this hotel offers a range of amenities and services that can enhance a ski trip, including an indoor pool and on-site dining.
Hotel Taking Steps Towards Sustainability
This hotel is identified as a green hotel option.
Family Friendly Hotel
The hotel stands out as a superb destination for families, consistently praised for its kid-friendly amenities. The water park, featuring exciting waterslides and engaging play areas, receives frequent mention as a highlight for young visitors.
Hotel with Swimming Pool
Offers a family-friendly experience with two long waterslides and a hot tub in the pool area. It stands out for its proximity to the airport and managed swimming time slots for a comfortable and safe experience.
Indoor Pool Pool Water Slide
Business Hotel
The hotel offers services and facilities tailored for business travelers. It has meeting spaces and business amenities onsite, including a business center and meeting rooms. The lounge is designed for business clients.
Hotel with Parking
The hotel offers free parking and free covered self parking on site. The option for free covered parking is a valuable amenity.
EV charging stations
Hotel with EV Charging Stations
This hotel has an electric vehicle charging station on site, specifically a Sun Country CS-60. It is located on the third level of the underground parkade and requires a swipe card from the front desk for access.
4-Star Hotel
This hotel offers comfortable accommodations and convenient amenities, including an indoor pool and on-site dining. It is located near the airport and provides easy access to city attractions.
Hotel with Pool Water Slide
Features the Waves Water Park with slides, wading and leisure pools, and a hot tub, making it a top choice for families seeking water-based fun. It also offers on-site dining and family-friendly packages.
Hotel with Indoor Pool
This hotel features the expansive Waves Water Park, offering over 8,000 square feet of aquatic fun. It includes two swirling waterslides, a leisure pool, a wading pool, and two hot tubs, as well as a separate quieter indoor pool.
Hotel with Rooms With Fireplace
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Located in the suburbs of Calgary, the Best Western PLUS Port O'Call Hotel boasts an exceptional location for travelers seeking convenience and accessibility. With its prime position near the airport, it is ideal for layovers and quick trips, offering a free shuttle service to ease transit woes. Guests frequently highlight the ease of access from the hotel to major highways and ring roads, making it a strategic point for exploring the city and surrounding areas.
The proximity to essential services such as grocery stores, gas stations and restaurants is highly appreciated. Visitors with diverse needs, from attending meetings to visiting critically ill family members in the hospital, find the location particularly suitable. The hotel is noted for being quiet despite its closeness to the airport, ensuring a restful stay undisturbed by aircraft noise.
It is also an excellent choice for families, being close to various local attractions and activities, including parks and shopping malls. The location provides an easy drive to key destinations in Calgary, like the popular Stanly Park and Deerfoot amenities, making it a favorite for those who wish to seamlessly blend business with leisure.
Although situated in an industrial area without sidewalks, which limits pedestrian accessibility, the hotel’s large parking lot and straightforward entry and exit points compensate for this, offering ease for those traveling by car. The clean and well-kept facilities, coupled with friendly and hospitable staff, contribute to the hotel’s positive reputation.
Overall, the strategic location of the Best Western PLUS Port O'Call Hotel makes it a top choice for travelers seeking proximity to the airport, city attractions and convenient access to key amenities in Calgary.
The breakfast offerings at Best Western PLUS Port O'Call Hotel have garnered much praise with many guests raving about the excellent, delicious and plentiful options available. The diverse and tasty buffet has numerous choices with particular appreciation for the fresh selection of fruits and the overall good variety offered. Many guests have expressed enjoyment over the high-quality breakfast, noting it as one of the hotel’s standout features.
However, there are occasional mentions of inconsistency with some guests finding the food to be average or even underwhelming in terms of quality and temperature. Additionally, the lack of a complimentary breakfast was a common point of contention, as several guests expected it to be included in their stay but found it to be an added cost.
Despite these few concerns, the general sentiment leans positive with the breakfast experience adding value to their stay, especially given the wide array of options and the satisfying taste. For those willing to pay extra, the breakfast at the hotel seems to be a worthwhile splurge.
The Best Western PLUS Port O'Call Hotel offers a dining experience with mixed reviews from its guests. The breakfast at the hotel's restaurant receives consistent praise for its delicious variety with standout mentions of an amazing breakfast buffet. Lunch and bar food also get high marks with the bar staff and bartenders frequently highlighted for their friendliness and exceptional service.
While many guests enjoyed their meals, describing the food as wonderful, delicious and excellent, a few had less favorable experiences with dinners. The on-site restaurant is noted to have reasonably priced delicious food, but some guests felt that certain dinner offerings, such as the buffet, did not meet their expectations either due to quality or cost. Despite these mixed dinner reviews, the overall atmosphere of the lounge and restaurant is regarded positively with exceptional service from the staff adding to the dining experience.
The rooms at Best Western PLUS Port O'Call Hotel offer a mixed experience according to guest reviews. Many highlight the spaciousness and cleanliness, praising the "large and clean rooms" and noting them as "super comfortable." This extends to features such as neatly maintained rooms with great amenities including balconies and up-to-date decorations in some areas. The facility’s location is also appreciated for its proximity to the airport and central convenience, while being surprisingly quiet.
However, several guests indicated that the rooms could use some refreshing. Descriptions such as "dated," "worn out," and in need of "maintenance" hint at a necessity for updates, particularly in the bathroom and fixtures. There have been mentions of issues such as outdated décor, discomfort in some beds and minor maintenance concerns. Despite these points, the overall sentiment leans toward a positive experience with clean rooms and friendly, helpful staff rounding out the stay. The hotel’s large room sizes and family-friendly pool area are particularly appreciated, making it a frequent choice for returning guests.
The beds at the Best Western PLUS Port O'Call Hotel are frequently praised for their comfort with many guests finding them very comfortable, spacious and cozy. Cleanliness of the beds also receives positive mentions. However, the comfort level seems to be somewhat subjective, as some guests reported issues with firmness and softness, describing the beds as too soft, hard or even uncomfortable. Some mattresses and pillows were noted to need an upgrade with specific complaints about thin covers, stained sheets and subpar quality. Despite these occasional criticisms, many reviews highlight the hotel's comfortable and clean bedding, contributing to a generally positive sleep experience for most guests.
The cleanliness of the Best Western PLUS Port O'Call Hotel receives generally positive remarks from guests, though there are notable inconsistencies. Many reviews highlight that the rooms and common areas are clean, spacious and comfortable with some guests describing the cleanliness as great or spotlessly clean. The hotel itself is described as very clean and the facilities, including the swimming pool, are well-maintained. Guests appreciated the clean and updated environment, which contributed to a pleasant stay.
However, some reviews point out areas needing improvement. Several guests noted that the rooms, particularly the carpets, had unpleasant odors and were not cleaned to their satisfaction. Instances of dirty floors, unclean bathrooms and lingering stains were mentioned. Housekeeping was described as poor by some guests, who found remnants of previous occupants' stays, such as bottle caps and food, behind furniture and on linens. There were also specific complaints about the swimming pool, which some described as dirty and causing itchiness.
Overall, while many guests were satisfied with the cleanliness, there are areas where the hotel could improve to ensure a more consistently clean experience for all visitors.
At the Best Western PLUS Port O'Call Hotel, guests consistently praised the friendly, welcoming and accommodating staff. The front desk team, in particular, stood out for their kindness and helpfulness, making check-in a positive experience for many visitors. Dining and bar staff were also lauded as outstanding with breakfast and restaurant teams frequently described as lovely and attentive. Guests highlighted the exceptional service provided by individuals like Ravinder from the morning restaurant and Angela at the front desk.
While the majority of interactions with the staff were positive, there were a few isolated incidents of less than stellar service. However, these instances were overshadowed by the many accounts of excellent customer service and helpful assistance throughout the hotel. The staff's efforts to maintain good quality service and a friendly atmosphere did not go unnoticed, contributing significantly to the overall enjoyable experience of staying at this hotel.
The WiFi at the Best Western PLUS Port O'Call Hotel has received mixed reviews from guests. While some guests have experienced good WiFi, many others have reported issues with the connectivity. Free WiFi is available, but numerous reviews point out that the WiFi can be slow, spotty and sometimes unreliable. Several guests mentioned having to switch to their mobile data plans due to the poor connection. Despite these challenges, the hotel staff have responded politely to complaints. Overall, while the hotel offers complimentary WiFi, travelers might encounter some connectivity issues during their stay.
The Best Western PLUS Port O'Call Hotel offers excellent gym facilities that guests frequently praise. It's described as having a good workout section and many appreciate the capability to both exercise and then relax by the pool. The general consensus is that the gym is very good with some specifically mentioning it as nice or fantastic. However, there is a mention of the absence of a gym during one stay and a wish for extended operating hours. Overall, the fitness amenities receive strong positive feedback, enhancing guests' overall experience at the hotel.
The pool facilities at Best Western PLUS Port O'Call Hotel have received overall positive feedback from guests, particularly families. Visitors frequently highlight the fun and enjoyment their children experienced, praising the water slides and the water park as standout features. The pools are described as clean and the presence of hot tubs and multiple pool areas, including a quieter hidden pool, adds to the convenience.
However, some guests note that the pools can be on the cooler side with instances of over-chlorination and murkiness. There are also mentions of the pools being extremely busy, at times filled with energetic teens, which could limit enjoyment for some. Despite these downsides, the pool remains a significant selling point, providing a fun and safe environment for families and children to appreciate.
Guests of the Best Western PLUS Port O'Call Hotel have shared generally positive feedback regarding the parking facilities. Many have appreciated the underground parking, describing it as a lovely surprise and commending its convenience and ease of access. The availability of free underground parking has also been a frequently highlighted advantage, making it an attractive feature. While some found the parking lot a bit awkward or tricky and noted it was somewhat far from the hotel entrance, the overall impression suggests that parking services were efficient and met guests' needs adequately. The presence of plenty of parking spaces adds to the convenience, making it generally straightforward for visitors to find a suitable spot.
The 'Best Western PLUS Port O'Call Hotel' stands out as a superb destination for families, consistently praised for its kid-friendly amenities. The water park, featuring exciting waterslides and engaging play areas, receives frequent mention as a highlight for young visitors with many kids loving every moment spent there. Additionally, the hotel offers a spacious and inviting pool area, which is another big hit among families.
This hotel’s family-oriented approach is evident in its amenities and overall environment. The family suites provide ample space, making them a comfortable choice for those traveling with children. The hotel's location also wins approval for being especially suitable for families. Many reviews emphasize the enjoyment and fun experiences children have, making it clear that the hotel caters well to the needs of younger guests.
Despite the occasional maintenance work and some difficulty managing active children, the consensus remains overwhelmingly positive. Families appreciate the thoughtful touches and the genuinely family-friendly atmosphere the hotel offers. From toddlers to older children, the hotel manages to create memorable and joyous experiences for kids of all ages.
The Best Western PLUS Port O'Call Hotel consistently meets the expectations of a four-star hotel, providing a delightful experience for its guests. Its facilities, though slightly aged, are remarkably well-maintained and spotless, offering an exceptionally clean environment. This dedication to cleanliness is complemented by prompt and unobtrusive daily housekeeping services.
The rooms stand out for their cleanliness and comfort with spacious suites that have received praise for their size. While some aspects, such as AC and cooling, may need improvement, the overall room experience remains positive.
Service at the hotel is exceptional with friendly and helpful staff who efficiently manage high traffic without compromising on quality. The hotel's amenities, including well-maintained facilities and a prime location, enhance the overall stay experience.
Despite minor areas for potential updates, the Best Western PLUS Port O'Call Hotel maintains its status as a fantastic four-star property, ensuring guests a brilliant and enjoyable stay.
The Best Western PLUS Port O'Call Hotel offers a comprehensive array of services and facilities tailored for business travelers. Located in a prime area, it is close to hospitals, making it a convenient choice for meetings. The hotel boasts excellent meeting spaces and various business amenities onsite, including a nice business center and dedicated meeting rooms. The lounge is mainly designed for business clients, enhancing the professional atmosphere. The staff are noted for being helpful, ensuring a smooth experience for those attending meetings or utilizing the business services. Overall with a good location and essential business-friendly features, the hotel is well-suited for business travelers.
The Best Western PLUS Port O'Call Hotel stands out for its commitment to accessibility, making it a favorable choice for guests with disabilities. The hotel provides accessible family rooms, ensuring comfort for all members. The pool area is not only clean but also features an easily accessible entrance, enhancing its usability for wheelchair users. Guests highlighted the convenience of the accessible entrance and lobby, along with wheelchair-accessible doors and rooms. A noteworthy mention is the readiness of the hotel staff to allocate accessible rooms even without prior notice, reflecting their emphasis on guest needs. While a few reviews noted the need for more space, the overall accessibility features were well-received and appreciated.
At Best Western PLUS Port O'Call Hotel, the waterpark stands out as a star attraction, especially for families traveling with children. The waterpark has proven to be a fantastic feature for young guests with many reviews highlighting how much the kids loved the water slides. The water slides are frequently described as amazing, great and very popular among children, ensuring they have a fun and engaging experience.
The waterpark, conveniently located within the hotel, offers an enjoyable and central activity for kids, making it easier for parents to keep them entertained. Despite some mentions of busyness, the general consensus is that the slides were worth the wait, contributing significantly to the overall enjoyment of the hotel stay.
Additionally, there's mention of the pool in the basement, which is noted to be less busy - a quieter alternative for those seeking a more relaxed swim. For those concerned about safety, extra security is also highlighted, providing peace of mind for parents. Overall, the waterpark and its features such as the water slides have made a lasting positive impression, marking the Best Western PLUS Port O'Call Hotel as an excellent choice for a family-friendly stay.
The indoor pool facilities at the Best Western PLUS Port O'Call Hotel have garnered positive feedback from guests, particularly emphasizing their appeal for families and visitors of all ages. Guests appreciate the presence of two pools, one of which is located in the basement and tends to be less busy, offering an additional option for those seeking a quieter experience. The pool areas are described as large and fantastic for families with a variety of amenities including waterslides, toys and sections suitable for younger children.
The heated water and the availability of two hot tubs add to the comfort and enjoyment, making it a warm and inviting space. The cleanliness of the indoor pools is frequently noted, contributing to the overall positive experience. This hotel’s pool offerings are highlighted as a standout feature, providing great entertainment and relaxation options.
Best Western PLUS Port O'Call Hotel is highly praised as the hotel of choice for romantic getaways. Guests have described it as an ideal setting for a romantic break, emphasizing its suitability for couples looking to reconnect and rekindle their relationship. The lovely romantic atmosphere of the hotel enhances the experience, making it a perfect spot for a charming and intimate retreat. Additionally, the size of the suites provides ample space for relaxation, contributing further to the romantic ambiance. Though the hotel has fantastic slides and a pool that kids love, it's also heralded as a great romantic hotel for adults seeking a memorable escape.
Location Show Map
Location
The proximity to essential services such as grocery stores, gas stations and restaurants is highly appreciated. Visitors with diverse needs, from attending meetings to visiting critically ill family members in the hospital, find the location particularly suitable. The hotel is noted for being quiet despite its closeness to the airport, ensuring a restful stay undisturbed by aircraft noise.
It is also an excellent choice for families, being close to various local attractions and activities, including parks and shopping malls. The location provides an easy drive to key destinations in Calgary, like the popular Stanly Park and Deerfoot amenities, making it a favorite for those who wish to seamlessly blend business with leisure.
Although situated in an industrial area without sidewalks, which limits pedestrian accessibility, the hotel’s large parking lot and straightforward entry and exit points compensate for this, offering ease for those traveling by car. The clean and well-kept facilities, coupled with friendly and hospitable staff, contribute to the hotel’s positive reputation.
Overall, the strategic location of the Best Western PLUS Port O'Call Hotel makes it a top choice for travelers seeking proximity to the airport, city attractions and convenient access to key amenities in Calgary.
Breakfast
However, there are occasional mentions of inconsistency with some guests finding the food to be average or even underwhelming in terms of quality and temperature. Additionally, the lack of a complimentary breakfast was a common point of contention, as several guests expected it to be included in their stay but found it to be an added cost.
Despite these few concerns, the general sentiment leans positive with the breakfast experience adding value to their stay, especially given the wide array of options and the satisfying taste. For those willing to pay extra, the breakfast at the hotel seems to be a worthwhile splurge.
Dinner
While many guests enjoyed their meals, describing the food as wonderful, delicious and excellent, a few had less favorable experiences with dinners. The on-site restaurant is noted to have reasonably priced delicious food, but some guests felt that certain dinner offerings, such as the buffet, did not meet their expectations either due to quality or cost. Despite these mixed dinner reviews, the overall atmosphere of the lounge and restaurant is regarded positively with exceptional service from the staff adding to the dining experience.
Rooms
However, several guests indicated that the rooms could use some refreshing. Descriptions such as "dated," "worn out," and in need of "maintenance" hint at a necessity for updates, particularly in the bathroom and fixtures. There have been mentions of issues such as outdated décor, discomfort in some beds and minor maintenance concerns. Despite these points, the overall sentiment leans toward a positive experience with clean rooms and friendly, helpful staff rounding out the stay. The hotel’s large room sizes and family-friendly pool area are particularly appreciated, making it a frequent choice for returning guests.
Beds
Cleanliness
However, some reviews point out areas needing improvement. Several guests noted that the rooms, particularly the carpets, had unpleasant odors and were not cleaned to their satisfaction. Instances of dirty floors, unclean bathrooms and lingering stains were mentioned. Housekeeping was described as poor by some guests, who found remnants of previous occupants' stays, such as bottle caps and food, behind furniture and on linens. There were also specific complaints about the swimming pool, which some described as dirty and causing itchiness.
Overall, while many guests were satisfied with the cleanliness, there are areas where the hotel could improve to ensure a more consistently clean experience for all visitors.
Staff
While the majority of interactions with the staff were positive, there were a few isolated incidents of less than stellar service. However, these instances were overshadowed by the many accounts of excellent customer service and helpful assistance throughout the hotel. The staff's efforts to maintain good quality service and a friendly atmosphere did not go unnoticed, contributing significantly to the overall enjoyable experience of staying at this hotel.
Wi-Fi
Gym
Pool
However, some guests note that the pools can be on the cooler side with instances of over-chlorination and murkiness. There are also mentions of the pools being extremely busy, at times filled with energetic teens, which could limit enjoyment for some. Despite these downsides, the pool remains a significant selling point, providing a fun and safe environment for families and children to appreciate.
Parking
Family
This hotel’s family-oriented approach is evident in its amenities and overall environment. The family suites provide ample space, making them a comfortable choice for those traveling with children. The hotel's location also wins approval for being especially suitable for families. Many reviews emphasize the enjoyment and fun experiences children have, making it clear that the hotel caters well to the needs of younger guests.
Despite the occasional maintenance work and some difficulty managing active children, the consensus remains overwhelmingly positive. Families appreciate the thoughtful touches and the genuinely family-friendly atmosphere the hotel offers. From toddlers to older children, the hotel manages to create memorable and joyous experiences for kids of all ages.
4 Star
The rooms stand out for their cleanliness and comfort with spacious suites that have received praise for their size. While some aspects, such as AC and cooling, may need improvement, the overall room experience remains positive.
Service at the hotel is exceptional with friendly and helpful staff who efficiently manage high traffic without compromising on quality. The hotel's amenities, including well-maintained facilities and a prime location, enhance the overall stay experience.
Despite minor areas for potential updates, the Best Western PLUS Port O'Call Hotel maintains its status as a fantastic four-star property, ensuring guests a brilliant and enjoyable stay.
Business
Accessible
Pool Water Slide
The waterpark, conveniently located within the hotel, offers an enjoyable and central activity for kids, making it easier for parents to keep them entertained. Despite some mentions of busyness, the general consensus is that the slides were worth the wait, contributing significantly to the overall enjoyment of the hotel stay.
Additionally, there's mention of the pool in the basement, which is noted to be less busy - a quieter alternative for those seeking a more relaxed swim. For those concerned about safety, extra security is also highlighted, providing peace of mind for parents. Overall, the waterpark and its features such as the water slides have made a lasting positive impression, marking the Best Western PLUS Port O'Call Hotel as an excellent choice for a family-friendly stay.
Indoor Pool
The heated water and the availability of two hot tubs add to the comfort and enjoyment, making it a warm and inviting space. The cleanliness of the indoor pools is frequently noted, contributing to the overall positive experience. This hotel’s pool offerings are highlighted as a standout feature, providing great entertainment and relaxation options.
Romantic
Yes, Best Western PLUS Port O'Call Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide.
No, a spa isn't available at Best Western PLUS Port O'Call Hotel.
No, Best Western PLUS Port O'Call Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western PLUS Port O'Call Hotel.
Yes, Best Western PLUS Port O'Call Hotel has a gym.
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