Carriage House Hotel and Conference Centre
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Summary of reviewsThe Carriage House Hotel and Conference Centre garners positive reviews across multiple categories, making it a widely appreciated choice for travelers. The location is frequently lauded for its convenience, placing guests within walking distance of a range of restaurants, shops and the Chinook Mall, as well as providing easy access to downtown Calgary and major attractions via key roads and public transportation. Ample parking further adds to its appeal, especially for those attending nearby events.
Guests find the breakfast at the hotel to be exceptional, highlighting the diversity and quality of the buffet offerings. With hot, plentiful and well-stocked selections, including fresh fruit and traditional breakfast items, it serves as a great start to the day. Many also enjoy the Sunday Brunch Buffet, while the friendly and efficient service enhances the dining experience.
The dining options are another strong point with the hotel's restaurants receiving praise for their excellent food and friendly service. Peanuts Public House is a particular favorite, offering a pleasant atmosphere and good fare. While occasional noise and minor service delays were noted, the overall dining experience is positive, supported by reasonable pricing and an enjoyable ambiance.
The rooms offer a mixed experience. Positive reviews emphasize the cleanliness, comfort and modern amenities of recently renovated rooms. Guests appreciate the spacious layouts, comfortable beds and effective soundproofing, along with pleasant views and well-maintained bathrooms. However, older, non-renovated rooms are viewed less favorably with some reports of outdated decor, maintenance issues and occasional noise.
Cleanliness stands out as a consistent strength across the hotel with both rooms and common areas being well-maintained and spotless. Friendly and attentive staff also contribute significantly to guest satisfaction, providing professional and welcoming service throughout the hotel.
Guests generally find the complimentary Wi-Fi to be fast and reliable, though there are some mentions of occasional connectivity issues. The gym is appreciated for its spaciousness, good facilities and cleanliness, though it could benefit from additional amenities and less use by non-fitness activities.
The heated outdoor pool and its associated amenities are a guest favorite, praised for cleanliness, warm temperatures and year-round accessibility. Families, in particular, enjoy the pool and the child-friendly atmosphere of the hotel, which provides a welcoming environment and various entertainment options for kids.
Comfortable beds are frequently highlighted for ensuring a restful night's sleep, contributing to the hotel's overall reputation as a comfortable and enjoyable place to stay. Despite minor critiques related to bed firmness and pillow preferences, the majority of reviews commend the high quality of the bedding and the peaceful sleeping conditions.
In summary, the Carriage House Hotel and Conference Centre offers a well-rounded stay with highly praised amenities, excellent service and a convenient location, making it a popular choice for a diverse range of travelers.
Categories
Guests find the breakfast at the hotel to be exceptional, highlighting the diversity and quality of the buffet offerings. With hot, plentiful and well-stocked selections, including fresh fruit and traditional breakfast items, it serves as a great start to the day. Many also enjoy the Sunday Brunch Buffet, while the friendly and efficient service enhances the dining experience.
The dining options are another strong point with the hotel's restaurants receiving praise for their excellent food and friendly service. Peanuts Public House is a particular favorite, offering a pleasant atmosphere and good fare. While occasional noise and minor service delays were noted, the overall dining experience is positive, supported by reasonable pricing and an enjoyable ambiance.
The rooms offer a mixed experience. Positive reviews emphasize the cleanliness, comfort and modern amenities of recently renovated rooms. Guests appreciate the spacious layouts, comfortable beds and effective soundproofing, along with pleasant views and well-maintained bathrooms. However, older, non-renovated rooms are viewed less favorably with some reports of outdated decor, maintenance issues and occasional noise.
Cleanliness stands out as a consistent strength across the hotel with both rooms and common areas being well-maintained and spotless. Friendly and attentive staff also contribute significantly to guest satisfaction, providing professional and welcoming service throughout the hotel.
Guests generally find the complimentary Wi-Fi to be fast and reliable, though there are some mentions of occasional connectivity issues. The gym is appreciated for its spaciousness, good facilities and cleanliness, though it could benefit from additional amenities and less use by non-fitness activities.
The heated outdoor pool and its associated amenities are a guest favorite, praised for cleanliness, warm temperatures and year-round accessibility. Families, in particular, enjoy the pool and the child-friendly atmosphere of the hotel, which provides a welcoming environment and various entertainment options for kids.
Comfortable beds are frequently highlighted for ensuring a restful night's sleep, contributing to the hotel's overall reputation as a comfortable and enjoyable place to stay. Despite minor critiques related to bed firmness and pillow preferences, the majority of reviews commend the high quality of the bedding and the peaceful sleeping conditions.
In summary, the Carriage House Hotel and Conference Centre offers a well-rounded stay with highly praised amenities, excellent service and a convenient location, making it a popular choice for a diverse range of travelers.
Hotel near Golf Courses
Located on Macleod Trail in South Calgary, this hotel offers a direct route to several southern golf courses, providing a central point for accessing various clubs in the area.
Hotel for Honeymoon
The Carriage House Hotel offers a Romance & Stay package, including accommodation, Prosecco, chocolate-covered strawberries, and breakfast. This sets the stage for a romantic celebration.
Family Friendly Hotel
This hotel excels at providing a child-friendly and family-centric environment, making it a great spot for those looking to enjoy quality family time. It is tagged as a family friendly hotel.
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Connecting rooms (with intermediate door)
Answers last updated by Carriage House Hotel and Conference Centre
Romantic Hotel
The hotel offers a Romance & Stay package with accommodation, Prosecco, chocolate-covered strawberries, breakfast, Wi-Fi, parking, and late checkout. The Dine & Stay Package includes a dining credit. It is also near Chinook Centre.
Hotel with Swimming Pool
Carriage House Hotel and Conference Centre offers an outdoor pool and hot tub. The outdoor pool is heated, ensuring comfortable swimming temperatures.
Heated Pool Outdoor Pool
Business Hotel
The Carriage House Hotel & Conference Centre offers over 20,000 sq ft of flexible function space for up to 800 people. It has 13 function rooms designed to provide flexibility with a wide variety of room setups.
Hotel with Gym
This hotel has a modern fitness center featuring a full range of weights and fitness machines. Guests can stay fit and keep up with their workout routine.
Hotel with Outdoor Pool
The Carriage House Hotel features a large outdoor pool and deck area, providing ample space for guests to relax and enjoy the Calgary sunshine. The hotel offers a family-friendly atmosphere with additional amenities that enhance the poolside experience.
Hotel with Heated Pool
The outdoor pool is frequently highlighted as a standout feature by guests. Described by many as amazing, splendid and great, it offers an inviting amenity for leisure and relaxation. The heated nature of the pool ensures comfortable swimming temperatures, even contributing to its high praise.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
4-Star Hotel
Guest Reviews
Carriage House Hotel and Conference Centre boasts a highly praised location, consistently appreciated by guests for its convenience and proximity to numerous amenities. Situated close to a plethora of restaurants, shops and major shopping centers like Chinook Mall, it caters well to those looking for dining and shopping options within walking distance. The hotel's access to key roads and public transportation, such as the C train, also makes travel to downtown Calgary and other attractions like the Calgary Zoo and Heritage Park straightforward. Additionally, the location is ideal for guests attending events at nearby venues. While not centrally located in the downtown area, the ease of access to major sites and essential services, coupled with ample parking, enhances its appeal. Guests seeking a relaxing stay with convenient access to a variety of amenities find this hotel’s location particularly suitable, contributing to its favorable reputation.
The breakfast experience at Carriage House Hotel and Conference Centre receives overwhelmingly positive feedback from guests. Many guests enjoyed the variety and quality of the included buffet, often describing it as delicious, excellent or amazing. The buffet breakfast is frequently praised for being hot, plentiful and well-stocked with a good selection of items, including fresh fruit, scrambled eggs, bacon, sausages, pastries and more. Special mentions go to the Sunday Brunch Buffet, which was a hit among families.
Several reviews highlight the friendly and efficient service provided during breakfast with some guests appreciating endless cups of coffee or tea. The breakfast is described as a great way to start the day with several guests commenting on its inclusion in their room rate as a nice perk adding to the value.
There were a few critiques, such as limited options, particularly for those seeking healthier or vegetarian choices, as well as occasional issues with food temperature. Despite these minor setbacks, the overall sentiment is that the breakfast is a strong point of the hotel, making it a significant aspect of the positive guest experience.
The combination of varied options, substantial servings, good quality and attentive service makes the Carriage House Hotel and Conference Centre's breakfast a compelling reason for guests to consider it a great place to stay.
The Carriage House Hotel and Conference Centre boasts an array of dining options praised for their quality and variety. Numerous reviews highlight the excellent food at the hotel's restaurants, describing it as delicious, exceptional and very good. Peanuts Public House, in particular, receives accolades for its good food and friendly atmosphere. Guests appreciate the assortment of restaurants on-site, noting their reasonable pricing and good value. Service is frequently mentioned as excellent with accommodating and friendly staff enhancing the dining experience.
While many guests enjoyed their meals, some found the dining room to be very loud and noted that the food could be busy at times. A few reviews mentioned that the food did not meet their expectations, particularly at breakfast.
Overall, the Carriage House Hotel and Conference Centre offers a variety of dining experiences, from casual pub fare to more traditional restaurant settings, providing guests with plenty of on-site options to suit different tastes and preferences. The addition of amenities like an outdoor pool, hot tub and gaming lounge contribute to a well-rounded stay, making it a convenient choice for both relaxation and entertainment.
The Carriage House Hotel and Conference Centre offers a mixed experience for guests with rooms receiving various levels of praise and criticism. Positive aspects frequently highlighted include the cleanliness and comfort of the rooms, which are often described as spotless and cosy. Recently renovated rooms receive high marks for modernity and updated amenities, providing a comfortable stay with spacious layouts, comfortable beds and quality furnishings.
Many guests appreciate the size and the neat layout of certain rooms, along with well-maintained bathrooms featuring soaker tubs. The soundproofing in some rooms is noted to be effective, contributing to a quiet and restful environment. Views from the rooms, particularly those offering a mountain or cityscape, enhance the guest experience. Additionally, an excellent included buffet adds to the overall satisfaction of staying at the hotel.
However, not all rooms have been renovated, leading to a stark contrast between the updated and older room experiences. Non-renovated rooms often suffer from being outdated, small and occasionally having maintenance issues such as broken air conditioning or heating problems. Some rooms are noted for unpleasant odors, limited soundproofing and inadequate lighting. Common complaints include the lack of microwaves, small bathroom spaces and occasional noise from adjoining rooms or nearby facilities like elevators and furnace rooms.
Overall, while newly renovated rooms can offer a stylish and comfortable experience, the older rooms fall short of modern expectations. Therefore, guests looking for a more upgraded and spacious stay should consider requesting or booking specifically renovated rooms.
At the Carriage House Hotel and Conference Centre, guests consistently highlight the comfort of the beds, making it a standout feature of their stay. Reviews frequently mention extremely comfortable and very comfy beds with many guests praising the softness and support of the mattresses. Pillows also receive high marks for their comfort, contributing to an overall restful sleeping experience.
Many visitors note the quiet atmosphere and the roominess of the accommodations, which enhance the sense of relaxation. While a few guests mentioned issues with bed firmness and occasional discomfort, the majority found the beds to be exceptionally cozy with some even describing their sleep as the best they've had in years.
Despite minor critiques about pillow thickness and duvet warmth, the consensus is overwhelmingly positive regarding bed comfort. Cleanliness and overall bedding quality are also consistently commended, making the Carriage House's sleeping arrangements a key highlight for travelers seeking a restorative night’s sleep.
The Carriage House Hotel and Conference Centre consistently receives high marks for its cleanliness. Guests frequently note that both the rooms and general facilities are very clean, well-maintained and often described as spotless. Many reviews highlight the comfort and cleanliness of the rooms with some guests mentioning that the rooms are not only exceptionally clean but also well-furnished and modern. The hotel's exterior and general appearance also earn praise, described as attractive and welcoming.
However, there are a few areas for improvement. Some reviewers pointed out that certain rooms could benefit from updates and a handful of comments mentioned specific issues such as stained carpets, musty bathroom smells and occasional lapses in pool cleanliness. Despite these minor drawbacks, the overall feedback strongly emphasizes the hotel's excellent housekeeping standards, friendly and helpful staff and a generally pleasant and clean environment for a comfortable stay.
The reviews for the Carriage House Hotel and Conference Centre paint a vibrant picture of the staff, largely highlighting their friendliness and professionalism. Guests consistently found the employees to be accommodating, courteous and attentive. The front desk staff, in particular, received numerous accolades for their helpfulness and welcoming demeanor. The restaurant and housekeeping teams also drew positive remarks for their personable and efficient service, making guests feel comfortable and well-taken care of during their stay.
Despite a few isolated instances of dissatisfaction with the speed and nature of service, the overall sentiment towards the staff remains highly favorable. The hotel's teams are praised for their exemplary customer service with some guests noting exceptional efforts to make their stay memorable. The warm and inviting atmosphere created by the staff contributes significantly to the guest experience, making the Carriage House Hotel a notable choice for travelers seeking reliable and friendly service.
The Carriage House Hotel and Conference Centre features complimentary Wi-Fi for its guests with many reviews highlighting its fast and strong connection. There are consistent mentions of good quality and reliable internet access with several guests describing the Wi-Fi as outstanding. Some feedback does note areas for improvement with occasional references to poor or unreliable connections. Despite these few issues, the majority of reviews reflect a positive experience with the hotel's Wi-Fi service.
The Carriage House Hotel and Conference Centre offers fitness enthusiasts a generally positive experience, though with some room for improvement. The gym is described as spacious and well-equipped, featuring good facilities and being open 24 hours, which is a significant advantage for guests who like to exercise at their convenience. Many reviews highlight the cleanliness and well-stocked nature of the fitness center and the presence of a steam room is noted as a lovely bonus.
However, the gym facilities are also seen as somewhat basic and sparsely furnished with some guests mentioning the absence of shower facilities within the gym. There is also feedback suggesting that the gym can sometimes become a hangout for kids rather than a focused fitness environment. Despite these downsides, the gym's spaciousness and overall setup are appreciated by many guests, making it a valued amenity of the hotel.
The Carriage House Hotel and Conference Centre offers a delightful pool experience that is frequently praised by its guests. The heated outdoor pool is a major highlight with many noting its clean, well-maintained condition and warm temperatures, making it inviting even during cooler months. The availability of poolside food and drink service adds a resort-like feel, enhancing the overall experience. Additionally, the pool area includes a hot tub and sauna, both of which receive positive remarks.
Families, in particular, appreciate the pool, often noting how much their children loved it. The year-round accessibility of the heated pool and hot tub is a fantastic bonus, making swimming an enjoyable activity regardless of the season. However, some guests mentioned that the pool could get crowded and noisy, detracting from the otherwise peaceful atmosphere. There were also a few comments about occasional cleanliness issues, although these were less frequent.
In general, the pool at this hotel provides a pleasant and enjoyable experience with its unique design, ample loungers and warm water drawing consistent praise. Whether enjoying the poolside service or simply swimming in the comfortable waters, guests seem to leave happy and relaxed.
Carriage House Hotel and Conference Centre stands out as a remarkably family-oriented destination, offering a warm and welcoming atmosphere for visitors of all ages. The hotel has received numerous commendations for being particularly accommodating to families with guests frequently highlighting its family-friendly vibe and comfortable setup. It's a wonderful spot for family visits, rendering it a perfect choice for a wide range of family gatherings, from casual stays to special events such as wedding anniversaries.
One of the standout amenities is the hotel's pool, which has garnered rave reviews for being a fun and safe haven for both children and adults. Many families noted that the pool was their favorite part of the hotel, emphasizing how much their kids enjoyed it. Additionally, entertainment for the little ones isn't limited to the pool, as the hotel provides games to keep children engaged and happy.
The hotel's facilities seem thoughtfully designed to cater to families, featuring large rooms and family suites that can comfortably accommodate groups of varying sizes, from a family of four to a family of five. This makes it an excellent spot for more extended family stays or gatherings for special occasions, such as anniversaries or even less joyous events.
Guests also appreciated the Sunday brunch, which was described as amazing and likely adds to the overall family-friendly experience. Even more comforting is the laid-back and warm family feeling that many visitors sensed during their stay, an important factor for creating lasting memories.
While a few reviews mentioned specific issues like a less-than-great chicken dish and a confusion over breakfast inclusion, the overwhelming sentiment remains highly positive. Carriage House Hotel and Conference Centre excels at providing a child-friendly and family-centric environment, making it a great spot for those looking to enjoy quality family time.
The Carriage House Hotel and Conference Centre has often been described as a four-star hotel that feels like a five-star experience by many of its guests. Visitors frequently highlight the exceptional comfort of the beds and pillows, contributing to a restful stay. The hotel’s breakfast offerings also receive high praise with terms like good, outstanding and exceptional being used.
The rooms, noted for being renovated and very clean, add to the overall sense of luxury. Guests have commended the hotel’s quality amenities and facilities, describing them as good quality and excellent. The lobby and general ambiance create an impression of a five-star property with many reviews mentioning it as a great place to stay with superb service.
Staff at the Carriage House Hotel have been described as polite and focused on service recovery, maintaining the hotel’s reputation for good customer service. The hotel offers good value for its pricing, providing a combination of quality amenities and a welcoming atmosphere.
Despite some criticism pointing to inconsistency in achieving the four-star standard, the general consensus remains positive, highlighting the facility as a very good and surprising find for travelers seeking quality and comfort.
The Carriage House Hotel and Conference Centre offers a range of amenities and services that cater specifically to business travelers. With convenient parking and well-equipped meeting rooms, the facilities are designed to meet the needs of business visitors. The hotel is particularly suited for work trips and conference stays, thanks to its dedicated business center and professional environment.
Although some guests have noted the business facilities could be improved, the staff are consistently praised for their warm and accommodating service, contributing to a comfortable stay. The hotel is extremely busy from Thursday to Sunday due to its popularity as a conference center, so it might be best suited for mid-week business stays to avoid the hustle and bustle.
The overall value for the price is highlighted multiple times, indicating that guests find the services and amenities provided to be of great value for a four-star hotel. However, it is important to note that the hotel can be noisy at times, which might impact those sensitive to sound during their business activities.
In summary, the Carriage House Hotel and Conference Centre is a business-friendly hotel offering good value for its price with suitable facilities for meetings and work-related stays, despite some areas for improvement.
The Carriage House Hotel and Conference Centre generally receives positive feedback regarding its accessibility for guests with disabilities. Guests appreciate the ease of access provided by the elevator, making movement within the hotel straightforward. The hotel's location is also highlighted as being convenient with stores and restaurants within walking distance. Safety measures have been appropriately implemented with staff offering assistance to ensure a smooth stay. Although there are some concerns about room accessibility, the overall environment is described as very accessible and well-suited to meet the needs of all visitors.
The Carriage House Hotel and Conference Centre boasts a highly-praised heated outdoor pool that guests consistently describe as amazing and deluxe. The pool's cleanliness and fun atmosphere are standout features and its year-round operation and extended late hours offer added convenience. Complemented by an outdoor hot tub and a sauna, the pool area provides a relaxing and enjoyable experience for visitors.
The outdoor pool at the Carriage House Hotel and Conference Centre is frequently highlighted as a standout feature by guests. Described by many as amazing, splendid and great, it offers an inviting amenity for leisure and relaxation. The heated nature of the pool ensures comfortable swimming temperatures, even contributing to its high praise and being labeled the best style pool. Guests appreciate the addition of the outdoor hot tub, which complements the pool area, adding to the overall appeal.
While some mention that the pool can be chilly at times and noted a need for occasional cleaning, the heated aspect generally garners positive mentions. The pool's long hours and comfortable setup are noted as significant advantages, allowing guests to maximize their enjoyment. Despite its relatively small size and occasional noise, the outdoor swimming area still receives love from those who have spent time there, whether for fun, relaxation, or simply enjoying the outdoor setting.
The Carriage House Hotel and Conference Centre emerges as a favorite for honeymooners, consistently mentioned for its romantic ambiance and suitability for honeymoon getaways. Couples frequently highlight the hot tub as a key feature enhancing their honeymoon experience. The setting exudes honeymoon vibes, making it a perfect destination for a honeymoon stay. With its consistently positive feedback, the hotel clearly stands out as a honeymoon-worthy choice.
The Carriage House Hotel and Conference Centre is an appealing choice for couples seeking a romantic getaway. It boasts a romantic atmosphere with great pools and a hot tub that offers bar service, adding an extra layer of relaxation. Many guests noted the peaceful environment, which complements the romantic setting, perfect for special occasions like honeymoons and anniversaries. The hotel provides a wonderful experience for those looking to stay put and bask in the venue’s inviting ambiance. Whether planning an anniversary celebration or a well-planned bachelor event, the experience here seems to resonate as an unforgettable, dreamy vacation.
The Carriage House Hotel and Conference Centre is highly regarded for its pet-friendly accommodations and amenities, making it an ideal spot for guests traveling with their canine companions. The hotel allows dogs and offers pet-friendly rooms and updated accommodations that cater specifically to guests with pets. The property is often described as dog-friendly and canine-loving with the proprietor being noted as someone who loves dogs.
There are several positive aspects that make it an excellent choice for dog owners. Guests have highlighted that there are good spaces for dogs on the property, ensuring that dogs feel welcome and comfortable during their stay. Visitors also appreciate that dogs are allowed and pet-friendly services are readily available.
However, reviews do note some practical considerations. There are few nearby places to walk dogs and limited grassy areas, which can be a challenge for pet owners. Additionally, some guests felt the fees for dogs were unjustified with specific mentions of being charged $40 for bringing two dogs. There have also been mentions of dog barking on certain floors, which might indicate noise levels to consider.
Overall, the Carriage House Hotel and Conference Centre receives commendations for its welcoming pet policies and facilities, though some minor drawbacks are noted in terms of additional fees and nearby walking areas.
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Location
Breakfast
Several reviews highlight the friendly and efficient service provided during breakfast with some guests appreciating endless cups of coffee or tea. The breakfast is described as a great way to start the day with several guests commenting on its inclusion in their room rate as a nice perk adding to the value.
There were a few critiques, such as limited options, particularly for those seeking healthier or vegetarian choices, as well as occasional issues with food temperature. Despite these minor setbacks, the overall sentiment is that the breakfast is a strong point of the hotel, making it a significant aspect of the positive guest experience.
The combination of varied options, substantial servings, good quality and attentive service makes the Carriage House Hotel and Conference Centre's breakfast a compelling reason for guests to consider it a great place to stay.
Dinner
While many guests enjoyed their meals, some found the dining room to be very loud and noted that the food could be busy at times. A few reviews mentioned that the food did not meet their expectations, particularly at breakfast.
Overall, the Carriage House Hotel and Conference Centre offers a variety of dining experiences, from casual pub fare to more traditional restaurant settings, providing guests with plenty of on-site options to suit different tastes and preferences. The addition of amenities like an outdoor pool, hot tub and gaming lounge contribute to a well-rounded stay, making it a convenient choice for both relaxation and entertainment.
Rooms
Many guests appreciate the size and the neat layout of certain rooms, along with well-maintained bathrooms featuring soaker tubs. The soundproofing in some rooms is noted to be effective, contributing to a quiet and restful environment. Views from the rooms, particularly those offering a mountain or cityscape, enhance the guest experience. Additionally, an excellent included buffet adds to the overall satisfaction of staying at the hotel.
However, not all rooms have been renovated, leading to a stark contrast between the updated and older room experiences. Non-renovated rooms often suffer from being outdated, small and occasionally having maintenance issues such as broken air conditioning or heating problems. Some rooms are noted for unpleasant odors, limited soundproofing and inadequate lighting. Common complaints include the lack of microwaves, small bathroom spaces and occasional noise from adjoining rooms or nearby facilities like elevators and furnace rooms.
Overall, while newly renovated rooms can offer a stylish and comfortable experience, the older rooms fall short of modern expectations. Therefore, guests looking for a more upgraded and spacious stay should consider requesting or booking specifically renovated rooms.
Beds
Many visitors note the quiet atmosphere and the roominess of the accommodations, which enhance the sense of relaxation. While a few guests mentioned issues with bed firmness and occasional discomfort, the majority found the beds to be exceptionally cozy with some even describing their sleep as the best they've had in years.
Despite minor critiques about pillow thickness and duvet warmth, the consensus is overwhelmingly positive regarding bed comfort. Cleanliness and overall bedding quality are also consistently commended, making the Carriage House's sleeping arrangements a key highlight for travelers seeking a restorative night’s sleep.
Cleanliness
However, there are a few areas for improvement. Some reviewers pointed out that certain rooms could benefit from updates and a handful of comments mentioned specific issues such as stained carpets, musty bathroom smells and occasional lapses in pool cleanliness. Despite these minor drawbacks, the overall feedback strongly emphasizes the hotel's excellent housekeeping standards, friendly and helpful staff and a generally pleasant and clean environment for a comfortable stay.
Staff
Despite a few isolated instances of dissatisfaction with the speed and nature of service, the overall sentiment towards the staff remains highly favorable. The hotel's teams are praised for their exemplary customer service with some guests noting exceptional efforts to make their stay memorable. The warm and inviting atmosphere created by the staff contributes significantly to the guest experience, making the Carriage House Hotel a notable choice for travelers seeking reliable and friendly service.
Wi-Fi
Gym
However, the gym facilities are also seen as somewhat basic and sparsely furnished with some guests mentioning the absence of shower facilities within the gym. There is also feedback suggesting that the gym can sometimes become a hangout for kids rather than a focused fitness environment. Despite these downsides, the gym's spaciousness and overall setup are appreciated by many guests, making it a valued amenity of the hotel.
Pool
Families, in particular, appreciate the pool, often noting how much their children loved it. The year-round accessibility of the heated pool and hot tub is a fantastic bonus, making swimming an enjoyable activity regardless of the season. However, some guests mentioned that the pool could get crowded and noisy, detracting from the otherwise peaceful atmosphere. There were also a few comments about occasional cleanliness issues, although these were less frequent.
In general, the pool at this hotel provides a pleasant and enjoyable experience with its unique design, ample loungers and warm water drawing consistent praise. Whether enjoying the poolside service or simply swimming in the comfortable waters, guests seem to leave happy and relaxed.
Family
One of the standout amenities is the hotel's pool, which has garnered rave reviews for being a fun and safe haven for both children and adults. Many families noted that the pool was their favorite part of the hotel, emphasizing how much their kids enjoyed it. Additionally, entertainment for the little ones isn't limited to the pool, as the hotel provides games to keep children engaged and happy.
The hotel's facilities seem thoughtfully designed to cater to families, featuring large rooms and family suites that can comfortably accommodate groups of varying sizes, from a family of four to a family of five. This makes it an excellent spot for more extended family stays or gatherings for special occasions, such as anniversaries or even less joyous events.
Guests also appreciated the Sunday brunch, which was described as amazing and likely adds to the overall family-friendly experience. Even more comforting is the laid-back and warm family feeling that many visitors sensed during their stay, an important factor for creating lasting memories.
While a few reviews mentioned specific issues like a less-than-great chicken dish and a confusion over breakfast inclusion, the overwhelming sentiment remains highly positive. Carriage House Hotel and Conference Centre excels at providing a child-friendly and family-centric environment, making it a great spot for those looking to enjoy quality family time.
4 Star
The rooms, noted for being renovated and very clean, add to the overall sense of luxury. Guests have commended the hotel’s quality amenities and facilities, describing them as good quality and excellent. The lobby and general ambiance create an impression of a five-star property with many reviews mentioning it as a great place to stay with superb service.
Staff at the Carriage House Hotel have been described as polite and focused on service recovery, maintaining the hotel’s reputation for good customer service. The hotel offers good value for its pricing, providing a combination of quality amenities and a welcoming atmosphere.
Despite some criticism pointing to inconsistency in achieving the four-star standard, the general consensus remains positive, highlighting the facility as a very good and surprising find for travelers seeking quality and comfort.
Business
Although some guests have noted the business facilities could be improved, the staff are consistently praised for their warm and accommodating service, contributing to a comfortable stay. The hotel is extremely busy from Thursday to Sunday due to its popularity as a conference center, so it might be best suited for mid-week business stays to avoid the hustle and bustle.
The overall value for the price is highlighted multiple times, indicating that guests find the services and amenities provided to be of great value for a four-star hotel. However, it is important to note that the hotel can be noisy at times, which might impact those sensitive to sound during their business activities.
In summary, the Carriage House Hotel and Conference Centre is a business-friendly hotel offering good value for its price with suitable facilities for meetings and work-related stays, despite some areas for improvement.
Accessible
Heated Pool
Outdoor Pool
While some mention that the pool can be chilly at times and noted a need for occasional cleaning, the heated aspect generally garners positive mentions. The pool's long hours and comfortable setup are noted as significant advantages, allowing guests to maximize their enjoyment. Despite its relatively small size and occasional noise, the outdoor swimming area still receives love from those who have spent time there, whether for fun, relaxation, or simply enjoying the outdoor setting.
Honeymoon
Romantic
Dog Friendly
There are several positive aspects that make it an excellent choice for dog owners. Guests have highlighted that there are good spaces for dogs on the property, ensuring that dogs feel welcome and comfortable during their stay. Visitors also appreciate that dogs are allowed and pet-friendly services are readily available.
However, reviews do note some practical considerations. There are few nearby places to walk dogs and limited grassy areas, which can be a challenge for pet owners. Additionally, some guests felt the fees for dogs were unjustified with specific mentions of being charged $40 for bringing two dogs. There have also been mentions of dog barking on certain floors, which might indicate noise levels to consider.
Overall, the Carriage House Hotel and Conference Centre receives commendations for its welcoming pet policies and facilities, though some minor drawbacks are noted in terms of additional fees and nearby walking areas.
Yes, Carriage House Hotel and Conference Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Carriage House Hotel and Conference Centre.
Yes, Carriage House Hotel and Conference Centre welcomes dogs.
No, parking facilities aren't available at Carriage House Hotel and Conference Centre.
Yes, Carriage House Hotel and Conference Centre has a gym.
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