Hilton Garden Inn Calgary Downtown is highly praised for its central and convenient location, which makes it a prime choice for visitors aiming to explore Calgary. Its proximity to major attractions like Stampede Park, Calgary Tower and various dining and outdoor activities enhances its appeal. Most guests found the access to public transportation and the scenic views of the city to be exceptional benefits, despite a few concerns about the surrounding area's safety.
The hotel’s breakfast receives mixed reviews with many guests complimenting the quality and variety of the offerings, including a plentiful buffet with choices like waffles and pancakes. However, the additional cost for breakfast is a common point of contention with some guests feeling it should be included in the room price. Service speed and limited dietary options also drew some criticism.
Guests generally found the dinner experience at the on-site restaurant and bar to be favorable with commendations for the food quality and friendly service, particularly from standout staff members. However, limited operating hours, high prices and menu selection received some negative feedback.
The rooms at Hilton Garden Inn Calgary Downtown are widely appreciated for their cleanliness, spaciousness and modern design. Guests found them well-equipped, comfortable and stylish with positive mentions for large, well-furnished suites offering panoramic city views. Minor issues included noise from the heating system, occasional housekeeping oversights and some dissatisfaction with air quality.
Cleanliness throughout the hotel is a strongpoint with guests frequently highlighting the spotless and well-maintained rooms and common areas. Housekeeping is generally praised, though a small number of reviews mentioned specific cleanliness issues.
Staff service at the hotel is a major highlight, consistently praised for being friendly, accommodating and efficient. The warm, helpful demeanor of front desk, security and housekeeping staff significantly contributes to the positive guest experience, although there were occasional instances of less satisfactory service.
The Wi-Fi service receives mixed feedback. While some guests had good experiences with fast internet, others encountered difficulties with connection issues and slower speeds, suggesting a need for improvement in stability and accessibility.
The fitness facilities are well-regarded with guests describing the gym as spacious, modern and well-equipped. The pool and hot tub also provide a pleasant experience for many, though some guests found them smaller and occasionally less clean than desired.
Parking reviews are mixed; while secure underground parking is appreciated, the cost and limited availability pose challenges. Some guests also noted the inconvenience of parking across a busy street and in areas with safety concerns.
EV charging options at the hotel are a practical feature for guests with electric vehicles, offering fast and efficient service.
The hotel caters well to families, offering family-friendly rooms and amenities. However, certain aspects like room size for larger families, parking costs and the overall area’s safety were points of concern for some guests.
Lastly, the beds at Hilton Garden Inn Calgary Downtown are largely praised for their comfort, contributing to a good night’s sleep for most guests, though a few found them either too soft or saggy.
Overall, the Hilton Garden Inn Calgary Downtown provides a clean, comfortable and well-located stay with friendly staff service, despite some minor areas for improvement.
Hampton Inn & Suites by Hilton Calgary University NW is highly praised for its strategic location, offering guests easy access to key destinations such as the University of Calgary, Foothills Hospital, and downtown Calgary. The hotel's proximity to public transportation and main roads enhances its appeal for those planning academic visits, medical appointments, or explorations to Banff. Guests appreciate the quiet and safe environment, making it an ideal launching point for various activities, and value the reasonable price combined with amenities like underground parking, a pool, and quality breakfast options.
The breakfast experience is generally positive, impressing guests with a wide selection of both hot and cold options that cater to diverse tastes. Friendly and attentive staff are noted for maintaining a clean dining area, contributing to a pleasant start to the day. Minor suggestions for improvement include accommodating specific dietary needs and managing occasional crowding.
Guests consistently commend the hotel for its comfortable and spacious rooms, emphasizing cleanliness and modern furnishings. Family-friendly accommodations with adequate space enhance stays, with many guests appreciating the updated bathrooms and comfortable beds. Cleanliness extends beyond the rooms to common areas, thanks to diligent housekeeping staff who ensure well-maintained facilities.
Staff at the hotel stand out for their hospitality, with many guests highlighting the friendliness and helpfulness of team members. Specific staff members, such as Sandra and Boris at the front desk, receive special mentions for their exceptional service, creating a welcoming atmosphere. Occasional reports of unfriendly behavior are exceptions in an overall narrative of excellent customer service.
Families find the hotel accommodating, enjoying spacious rooms and the kid-friendly pool area, including a waterslide, which is particularly popular. The heated underground parking is another appreciated feature, especially during winter, offering secure and complimentary access.
Overall, the Hampton Inn & Suites by Hilton Calgary University NW is recognized for its comfort, convenience, and dedicated staff, making it a reliable choice for a restful and enjoyable stay in Calgary.
The Sheraton Suites Calgary Eau Claire is highly regarded by guests, primarily for its exceptional location, inviting atmosphere, and outstanding service. Nestled in downtown Calgary, the hotel offers convenient access to major attractions like Prince’s Island Park and Stephen Avenue, while still providing a tranquil retreat along the Bow River. The proximity to dining and shopping options makes it an ideal choice for both leisure and business travelers.
Guests frequently praise the spacious and clean rooms, noting the comfort and elegance of the suites. Bedding receives particular acclaim for its comfort, ensuring a restful stay. The hotel’s reputation for cleanliness is upheld by diligent housekeeping, resulting in immaculate accommodations and breathable public spaces. Guests appreciate the well-maintained pools and the diverse amenities, such as the 24/7 gym, which enhance the hotel's appeal.
Dining experiences, especially breakfast, are celebrated for their quality and variety, although a few guests mention occasional issues such as the absence of a buffet. Nonetheless, the upscale atmosphere and professional staff contribute to an enjoyable dining experience.
The staff at Sheraton Suites Calgary Eau Claire consistently receive accolades for their friendliness, efficiency, and eagerness to assist, enriching the overall guest experience and fostering a welcoming environment. For families, the hotel offers suites with separate living areas and an exciting pool area with a slide, making it an ideal destination. Pet-friendly policies and special accommodations for seniors contribute to a comfortable stay for all.
While parking options vary in cost and convenience, with valet parking being the only direct hotel service, a range of nearby alternatives provides flexibility. Overall, Sheraton Suites Calgary Eau Claire excels in meeting diverse traveler needs, offering a blend of comfort, location, and exemplary service.