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Summary of reviewsHotel Savoy garners considerable acclaim from its guests, particularly for its advantageous and central location in Cali. The hotel stands in close proximity to key tourist attractions, essential transport links like the mio station and important areas such as La Hermita and the city center, enabling easy exploration of the city. However, some guests express concerns about the less secure and solitary nature of the hotel's surrounding environment, which might make nighttime outings slightly uncomfortable.
When it comes to breakfast, the guests frequently commend the quality and variety of the meals provided. The breakfast service is described as delicious, hygienic and attentive with highlights such as scrambled eggs with bread and coffee. While some reviews suggest minor improvements, particularly in coffee quality and variety, the breakfast experience is generally positive and appreciated.
Guests also find the rooms comfortable, clean and spacious. The minimalist design is noted favorably and the presence of air conditioning and fans contributes to a pleasant stay. Family rooms with bunk beds offer accommodation for larger groups. Despite some recurring issues with aging facilities, water leaks and occasional mismatches between advertised and actual room conditions, the overall room experience remains largely positive, supported by regular cleaning and good maintenance.
Cleanliness is a definite strong point at Hotel Savoy. Guests frequently highlight spotless rooms and well-maintained common areas. The cleaning staff's efforts are highly appreciated, ensuring a high standard of hygiene in both rooms and bathrooms.
The hotel's staff earn widespread praise for their exceptional service. Guests appreciate the warm, friendly and helpful nature of the team, which includes receiving personalized attention from staff members such as Mauricio, who is noted for his local guidance. The positive experience with the staff significantly enhances the overall stay at the hotel.
The comfort of the beds is another highlight with numerous guests lauding their cleanliness and comfort. Excellent mattresses contribute to a fresh and hygienic room ambiance, making the bedding at Hotel Savoy a notable aspect of satisfaction among guests.
In summary, Hotel Savoy offers a centrally located, clean and comfortable stay with commendable service and amenities, making it a favorable choice for visitors, despite some minor drawbacks.
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