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Grupotel Montecarlo

Can Picafort , Jovellanes, 2 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrupotel Montecarlo earns high acclaim from guests, primarily for its excellent location and remarkable staff service. Strategically situated just a 5-minute walk from the beach and close to the town center, the hotel provides easy access to shops, restaurants, bars and public transport, making it convenient for both beachgoers and explorers. The hotel is also celebrated for its cleanliness with spotless rooms and well-maintained facilities including a pleasant pool area and a heated indoor pool. Panoramic sea views from many rooms add to the hotel’s appeal.

The dining experience at Grupotel Montecarlo receives consistently high praise. Breakfast is lauded for its incredible variety and quality, offering a wide selection of savory and sweet options, fresh fruits, vegetables and even pancakes. The dinner buffet also stands out with guests enjoying the fresh, warm and diverse dishes that cater to various tastes, including vegetarians and children. The excellent service from friendly and attentive staff further enhances the dining experience, contributing to an overall positive atmosphere.

Rooms at Grupotel Montecarlo are described as spacious, clean and comfortable with many boasting stunning sea views and inviting balconies. Guests particularly appreciate the comfortable beds and large terraces, although there are occasional mentions of maintenance issues and inconsistent room allocations.

The hotel's cleanliness is frequently highlighted with guests noting the fresh and inviting environment upheld by regular towel and linen changes. This dedication to hygiene extends to all areas of the hotel, ensuring a pleasant stay.

The staff at Grupotel Montecarlo receive high commendations for their friendliness, attentiveness and efficiency. Their warm and accommodating nature contributes significantly to the guests' positive experiences, making them feel well cared for during their stay.

While the hotel generally impresses, there are areas that guests feel could use improvement. The free Wi-Fi service received numerous complaints about slow and unstable connections, particularly in the rooms. The spa, although tranquil and staffed by friendly personnel, was critiqued for its small size, low temperatures and occasional cleanliness issues. Despite these drawbacks, some guests still found it enjoyable under less crowded conditions.

The pool facilities are generally well-regarded with the outdoor pool being spacious and clean. However, some minor issues such as ants on sun loungers and occasional lapses in cleanliness were noted. The pool’s location away from the main building and limited operating hours were also mentioned as slight inconveniences.

In summary, Grupotel Montecarlo offers a highly satisfactory experience for guests, especially with its prime location, impressive dining options, exceptional staff and clean, comfortable rooms. Minor issues with Wi-Fi, spa facilities and pool cleanliness could use addressing, but overall, the hotel's strengths make for a pleasurable stay.
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Categories

Family Friendly Hotel

This hotel is situated in a tranquil resort and is suitable for those looking for a quiet family retreat.

Cheap Hotel

This hotel offers essential amenities at an affordable price. It provides a comfortable base for exploring Can Picafort and the surrounding area.

Accessible Hotel

Grupotel Montecarlo is adapted to provide disabled access. The hotel offers facilities for disabled guests, including wheelchair access to common and public areas, and upper floors are accessible by elevator.

Hotel with Outdoor Pool

Part of the Grupotel group, this hotel offers an outdoor pool for guests to relax and swim during their stay.

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Single Room This modern and bright room with air conditioning comes with a satellite TV, a safe and a private bathroom and a single bed.

Double Room This modern and bright room with air conditioning comes with a satellite TV, a safe and a private bathroom.

Double Room with Extra Bed (2 Adults + 1 Child) This modern and bright room with air conditioning comes with a satellite TV, a safe and a private bathroom.

Double Room (1 Adult) This modern and bright room with air conditioning comes with a satellite TV, a safe and a private bathroom.

Double Room with Sea View (2 Adults) The double room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

Double Room with Sea View (2 Adults + 1 Child) The double room provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 3 beds.

About Grupotel Montecarlo

License: H-PM-2089

Guest Reviews

8.4

Very Good

Location

Grupotel Montecarlo boasts an excellent location that guests consistently appreciate. Situated close to the beach, this well-positioned hotel offers a mere 5-minute walk to the waterfront promenade. Its proximity to both the sea and the town center makes it an ideal spot for beachgoers and shoppers alike with easy access to shops, restaurants and bars.

Guests highlight the convenience of nearby bus stops and road bike rentals, adding to the appeal for those looking to explore the area. The hotel is also noted for its cleanliness and well-maintained facilities, including a pleasant pool area and a heated indoor pool. Visitors commend the panoramic sea views from their rooms.

The overall service at Grupotel Montecarlo receives high praise, particularly for its super friendly staff and excellent, varied dining options. The quality of food, value for money and comfortable, well-decorated rooms also contribute to a positive guest experience. Despite some comments on maintenance being occasionally overlooked, the hotel's central location and comprehensive amenities often outweigh these minor drawbacks, ensuring a pleasurable stay for most guests.

Breakfast

Grupotel Montecarlo's breakfast consistently receives high praise from guests, often described as amazing, incredible and excellent. Guests appreciate the variety and quality of food available each morning, noting the wide selection of both savory and sweet options, fresh fruits, vegetables, bread, cold cuts, eggs and even pancakes. Healthy and tasty choices are a recurring theme, making it easy for everyone to find something they enjoy.

The buffet offers a daily change in some items, adding to the sense of diversity and abundance. Guests mention that the offerings surpass expectations and are better than those in comparable hotels on the island. The friendly and attentive staff enhances the dining experience, contributing to a pleasant atmosphere.

While the breakfast receives overwhelmingly positive feedback, there are minor mentions of areas that could be improved, such as the fresh orange juice machine. Nonetheless, the overall impression is that Grupotel Montecarlo provides a delicious, varied and high-quality breakfast experience that sets a positive tone for the rest of the day.

Dinner

Grupotel Montecarlo receives high praise for its dining experiences, including both breakfast and dinner. Guests commend the hotel's varied and abundant buffet options that cater to different tastes, including vegetarians and children. Many reviewers highlight the fresh and warm quality of the food with some even describing their meals as delicious and "a 10". The frequent mention of tasty, freshly made dishes, such as grilled fish and meats, vegetables, pasta and various fruits, emphasizes the attention paid to providing a varied and high-quality dining experience.

Several guests note the excellent service and the helpfulness of the staff, which adds to the positive dining experience. However, some concerns are raised about the dinner schedule with a few guests suggesting that extending dinner service beyond 9 PM would be more accommodating, especially for Spanish diners.

While a few reviews mention that the food quality could occasionally be inconsistent, the overall consensus highlights a highly satisfactory dining experience, lauded for its variety, quality and excellent service.

Rooms

Grupotel Montecarlo offers spacious and clean rooms with impressive sea views, a major highlight noted by many guests. The rooms are described as warm, inviting and comfortably furnished, often featuring balconies that enhance the experience. The hotel's attention to cleanliness stands out with consistent positive remarks about both the rooms and common areas like the pool and gym.

Guests appreciate the comfort of the beds and the overall room sizes, particularly enjoying the large terraces that come with many rooms. The bathrooms are well-liked for their quality and some reviews mention wonderful showers.

However, not all experiences are flawless; there were occasional comments about the rooms needing better maintenance, such as chipped walls and mattresses being a bit hard. Some guests also faced issues with room size and bed arrangements, hinting at potential inconsistencies in room allocation.

Despite these minor drawbacks, the predominant sentiment emphasizes the ample space, cleanliness and spectacular views that make staying at Grupotel Montecarlo a pleasant experience.

Beds

Guests at Grupotel Montecarlo have shared mixed opinions about the hotel’s beds. Some visitors found the beds to be very comfortable with several reviews specifically mentioning the beds' comfort. However, quite a few guests noted that the mattresses were too hard or uncomfortable, leading to sore backs for some. Comments also pointed out that the mattresses were either worn out or springy, suggesting that the quality of the bedding could be improved. Additionally, there were concerns about twin beds being placed in rooms for couples, which was seen as inconvenient. Overall, while a portion of visitors appreciated the bed comfort, the prevailing feedback suggests a need for better mattress quality and more considerate bed arrangements for guests.

Cleanliness

Grupotel Montecarlo consistently impresses with its impeccable cleanliness, a standout quality frequently praised by guests. The hotel not only maintains a pristine environment but also ensures that everything smells fresh and inviting. Frequent towel and linen changes further contribute to the spotless feel of both the rooms and common areas.

Guests commend the very clean and well-maintained facilities, highlighting the dedication to hygiene and the thoroughness of the cleaning services. While a few reviews noted areas for improvement, the majority celebrate the hotel's excellent cleanliness standards and the attentive staff who ensure the environment remains neat and welcoming.

Overall, Grupotel Montecarlo shines in its commitment to maintaining a very clean and hygienic setting, significantly enhancing the guest experience.

Staff

Grupotel Montecarlo is often praised for its exceptional staff and their commitment to providing excellent service. The hotel team, including receptionists Guillem and Antonia, is consistently described as friendly, attentive and accommodating. Guests frequently highlight the staff's kindness and warmth, noting that they handle requests promptly and efficiently. The atmosphere is enhanced by the polite and helpful nature of the employees, from the front desk to the poolside waiters and show cooking chefs. Positive interactions extend across all areas of the hotel, contributing to a cozy and welcoming environment. Staff members are noted for their empathy and dedication, ensuring that guests feel well cared for during their stay. Overall, the staff at Grupotel Montecarlo receives high commendations for their exceptional treatment and hospitality, creating a positive and memorable experience for visitors.

Wi-Fi

Guests at Grupotel Montecarlo have consistently expressed dissatisfaction with the hotel's Wi-Fi service. Many found the signal to be very slow and the connection unstable. The coverage appeared to be particularly poor in the rooms and there was no internet access available at the pool. Overall, the Wi-Fi service at the hotel was often described as almost unusable with numerous interruptions making it difficult to maintain a stable connection.

Spa

The reviews of the spa at Grupotel Montecarlo offer a mixed picture. Guests frequently mention the tranquility of the area and the friendliness of the staff. While some found the sauna to be particularly nice and appreciated the overall spa and indoor pool, many had concerns about the size and temperature of the facility. Common points of dissatisfaction included the small and overcrowded spaces, low temperatures in the spa and indoor pool and some issues with cleanliness, such as dirty sauna fixtures. Several amenities were reported as not working properly, leading to a consensus that the spa has room for improvement. Despite these drawbacks, the spa area is still noted as a highlight for certain guests, suggesting that it may offer satisfactory experiences under less crowded conditions.

Pool

Grupotel Montecarlo offers a pool experience that generally satisfies guests, despite a few minor drawbacks. The outdoor pool is spacious and includes a bar, sun loungers, Bali beds and a cozy relaxation area. Guests appreciated the perfect water temperature and well-maintained cleanliness of the pool, though a few noted occasional issues with ants on the sun loungers and a lack of thorough cleanliness at times.

The heated pool and saunas added to the relaxation, especially when the outdoor pool felt a bit too deep for some swimmers. The pool's location across the street from the main hotel building might be inconvenient for some, but the additional amenities like ping pong and evening music programs make up for it. Overall, the pool area stands out as a well-equipped and enjoyable spot for guests looking to unwind.

Outdoor Pool

Grupotel Montecarlo's outdoor pool receives a mix of feedback, mostly positive. Many guests commend the spaciousness and cleanliness of the pool area with some highlighting the pleasant atmosphere and the convenience of the poolside bar. Despite a few comments suggesting that the pool could benefit from some refreshing and improvements in water quality, the overall sentiment remains favorable. The pool's decent size and separation from the main building add to its appeal, although some guests note the facilities' limited operating hours. Overall, the outdoor pool is considered a nice and adequate feature of the hotel.

Yes, Grupotel Montecarlo has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Grupotel Montecarlo.

No, Grupotel Montecarlo doesn't allow dogs.

No, parking facilities aren't available at Grupotel Montecarlo.

Yes, Grupotel Montecarlo has a gym.

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