Quest Canberra City Walk

Canberra -35.28117800, 149.13265600 , 240 City Walk (Show on Map)
8.6
Very Good


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Summary of reviewsQuest Canberra City Walk has garnered positive reviews for its exceptional location, modern accommodations and attentive service. Situated centrally in Canberra, the hotel is praised for its proximity to the CBD, shops, restaurants and major attractions, making it a convenient base for both leisure and business travelers. The accessibility to public transport and various entertainment centers further enhances its appeal.

The rooms at Quest Canberra City Walk are highlighted for being spacious, clean and modern. Guests appreciate the daily housekeeping which ensures impeccable cleanliness. The beds are generally comfortable and the well-equipped kitchenettes add to the convenience, especially for longer stays. The quiet atmosphere and large windows offering pleasant views contribute to a serene experience, despite being in the bustling city center.

Cleanliness is a key highlight with guests consistently noting the spotless and well-maintained rooms, modern bathrooms and well-stocked amenities. The attention to detail extends to soft towels and quality shower products. While minor issues such as occasional service delays or maintenance quirks were mentioned, these do not significantly detract from the positive experience.

The staff at Quest Canberra City Walk are frequently commended for their friendliness, professionalism and efficiency. The reception team is particularly noted for their prompt responses and courteous demeanor, contributing to a positive overall customer experience. Instances of the staff going above and beyond to assist guests are commonly reported.

The hotel also offers reliable Wi-Fi, a well-equipped gym and the additional convenience of washing machines and dryers, making it practical for extended stays. Though the gym equipment has received mixed reviews, it is generally appreciated along with the nearby swimming pool. Secure parking is available but can be tight and requires pre-booking with some guests opting for alternative parking options nearby.

In summary, Quest Canberra City Walk is celebrated for its fantastic location, clean and comfortable rooms and efficient, friendly staff, making it a top choice for travelers seeking convenient and quality accommodations in the heart of Canberra.
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Aparthotel Taking Steps Towards Sustainability
While specific sustainability details for this individual Quest property were not found, Quest generally focuses on providing apartment-style accommodation which can inherently lead to less resource consumption compared to traditional hotels.

Aparthotel with Parking
This aparthotel offers secure on-site self-parking, including wheelchair-accessible parking spaces. It provides convenient and inclusive parking options.

Accessible Aparthotel

Aparthotel with Gym

5-Star Aparthotel

Room Types
Studio Apartment The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The apartment offers soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.

One-Bedroom Apartment This spacious apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit offers 1 bed.

Two-Bedroom Apartment This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides air conditioning, a washing machine, soundproof walls, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.

Executive Studio Apartment This apartment features a patio, private balcony, kitchenware, microwave, and coffee machine.

Executive One-Bedroom Apartment This apartment has a private balcony, kitchen with an oven, coffee machine and tumble dryer.

Executive Two-Bedroom Apartment This apartment features 2 private balconies, 2 coffee machines, statellite TV, seating area and tumble dryer.

One Bedroom apartment – Accessible This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a flat-screen TV with streaming services, a washing machine, soundproof walls and a tea and coffee maker. The unit has 1 bed.

Guest Reviews
8.6
Very Good
Location
Situated in the heart of Canberra, Quest Canberra City Walk offers an exceptional location that guests continually praise. The hotel's central position makes it an ideal base for exploring the city with guests highlighting its close proximity to the CBD, shops, restaurants, bars and major attractions. Whether in town for shopping, dining or sightseeing, the convenience of having everything within walking distance cannot be overstated.

Guests appreciate the hotel's easy access to public transport, cinemas and entertainment centers, making it a breeze to navigate the city. The property is described as clean, modern, spacious and comfortable with efficient and friendly staff contributing to its appeal. Additionally, the hotel provides convenient amenities such as secure parking, fully functional kitchens and well-appointed rooms that enhance the overall stay.

Overall, Quest Canberra City Walk stands out for its fantastic location and comfortable accommodations, ensuring guests have a pleasant and accessible experience right in the middle of Canberra's bustling city center.

Rooms
Quest Canberra City Walk is renowned for its spacious and immaculate rooms, consistently praised for their modern design and cleanliness. Guests appreciate the daily cleaning service, noting that rooms remain spotless and well-maintained regardless of holidays or weekends. The beds and overall comfort of the accommodations receive commendations with many highlighting the well-equipped kitchenettes featuring everything needed for meal preparation.

The generous room sizes and modern bathrooms are frequently mentioned, providing a sense of space and luxury. Large windows offering leafy views and the quiet atmosphere contribute to a serene stay, despite the hotel's central location in Canberra's bustling city center.

The hotel offers excellent amenities, including free use of washing machines and dryers, making it practical for longer stays. While some guests noted minor issues such as occasional service delays or small room sizes, these did not significantly detract from the overall positive experience.

The convenient location close to shops, cinemas and eateries is another highlight, making it easy for guests to explore the city. With its combination of functionality, comfort and a prime location, Quest Canberra City Walk is a top choice for travelers seeking a well-appointed and convenient place to stay.

Beds
The beds at 'Quest Canberra City Walk' evoke mixed reviews from past guests. On the positive side, many appreciated the overall comfort and ample size, noting the King beds as being particularly spacious and super comfy. Several guests found the bedding clean, tidy and hygienic with some beds being described as superb and inducing a good night's sleep.

However, comfort was inconsistent across reviews. A number of guests found the beds too firm with several specifically mentioning the beds as uncomfortable, hard and not supportive, leading to discomfort, particularly for those with back issues. The pillows also attracted criticism for being too high, lumpy or too fat, detracting from overall comfort.

Sofa beds, in particular, were frequently described as lumpy and uncomfortable. There were additional complaints of beds sinking in the middle and some bed lights not working, which further affected guest experiences. Despite the mixed experiences, when it comes to restful, spacious accommodations, the regular beds at 'Quest Canberra City Walk' generally receive praise for their comfort and size, although individual preferences and needs vary.

Cleanliness
Quest Canberra City Walk receives high praise for its impeccable cleanliness and modern, comfortable accommodations. Guests consistently highlight the well-maintained and spacious rooms, which are cleaned daily and often described as spotlessly clean. The bathrooms and kitchens are frequently noted for their modern design and cleanliness, contributing to an overall fresh and inviting atmosphere.

The hotel's attention to detail extends to its amenities with many guests appreciating the soft towels and lovely shower products. The rooms are well-equipped, which adds to the convenience and comfort of the stay. Many reviewers also mention the excellent location, which is close to the city center, shops and eateries, making it a convenient base for exploring Canberra.

While the vast majority of reviews are positive, some guests noted occasional oversights such as missing toiletries or towels and minor issues with room maintenance. Despite these occasional drawbacks, the general consensus is that Quest Canberra City Walk offers a clean, comfortable and centrally located option for travelers, often mentioned as good value for money.

Staff
Quest Canberra City Walk boasts an outstanding reputation for its welcoming and professional staff, who are frequently highlighted by guests for their friendliness, helpfulness and efficiency. The reviews emphasize the pleasant interactions with the reception staff, who are noted for their prompt responses and courteous demeanor. Guests often mention the staff's willingness to assist with local information and address concerns quickly, creating a positive customer experience.

Many guests appreciate the supportive and accommodating attitude of the staff, noting specific instances where they went above and beyond to make stays enjoyable. The reception team, in particular, is singled out for being very attentive and professional, making check-ins and general inquiries hassle-free. Housekeeping and cleaners also received praise for their loveliness and attention to detail, ensuring that the rooms are well-maintained and clean.

While a few reviews indicate moments of unresponsiveness or slow service at the front desk, the overarching sentiment remains highly favorable. The manager’s efforts to be helpful and courteous have not gone unnoticed, consistently contributing to the overall positive atmosphere. Despite occasional lapses, the hotel's staff are generally seen as a major asset, consistently enhancing guests' stays with their polite and accommodating service.

Wi-Fi
Quest Canberra City Walk offers a varied experience when it comes to Wi-Fi connectivity. Many guests have reported having a good and reliable Wi-Fi connection, complementing the hotel's ability to provide a seamless working environment with fast and fluent internet service. However, some reviews indicate occasional issues with a few mentioning slow speeds and intermittent connectivity problems. Despite these hiccups, the general feedback leans towards a positive Wi-Fi experience that caters well to the needs of busy travelers.

Gym
Quest Canberra City Walk offers a well-equipped gym that many guests have appreciated during their stay. The gym features a great selection of equipment, providing a helpful resource alongside the living accommodations. Despite the remarks about the equipment being outdated, the overall sentiment towards the gym facilities remains positive. Additionally, the presence of a nearby swimming pool adds to the hotel's fitness amenities. However, it's worth noting that pest control issues have been mentioned, including bug bites. Overall, the gym remains a valuable aspect for those prioritizing fitness during their visit.

Parking
Guests of Quest Canberra City Walk generally found the underground parking to be secure but not without challenges. The parking area was frequently described as very tight, especially for larger vehicles like SUVs. Guests consistently noted that maneuvering in and out of the parking spots was difficult with narrow driveways and steep ramps further complicating access.

Many reviews highlighted that the parking options were limited and it was often necessary to pre-book a spot to ensure availability. For those who didn't secure a spot, alternative options included parking at the nearby Canberra Centre, which involved a short walk but was a more affordable and sometimes more convenient option.

Parking came with an extra cost, typically around $25 per day, which some considered expensive. However, the location of the hotel, being close to restaurants and shopping, was a plus that partially offset the parking drawbacks. Guests frequently emphasized the need for clearer communication about the parking situation and recommended that future visitors pre-book their spots to avoid inconvenience.

4 Star
Located in the heart of Canberra, Quest Canberra City Walk offers a four-star experience with modern decor and a central location that makes it extremely convenient for guests. The rooms are fresh, clean and well-maintained with recent renovations enhancing the luxurious feel. Guests have praised the spacious layouts and quality furnishings that contribute to the hotel's four-star rating.

The facilities and services provided are excellent with many appreciating the cleanliness, comfort and helpful staff. While some minor issues such as tight parking and the need for a better entrance have been noted, the overall experience remains very positive.

The hotel's central location is a significant advantage, offering easy access to shopping, dining and other city attractions. Although a few guests felt the room rates were overpriced, the majority found it to be great value for a four-star accommodation. Quest Canberra City Walk is recognized as a wonderful and lovely place that successfully delivers on its promise of quality and convenience.

Accessible
The reviews of Quest Canberra City Walk highlight its superb central location, making it a highly accessible choice for travelers, especially those with disabilities. Guests praised the hotel for its proximity to shops, restaurants, dining and entertainment options, all within walking distance. The convenience of being situated right in the heart of Canberra Civic ensures easy access to all the city’s main attractions, including nearby parks and Lake Burley Griffin. The location eliminates the need for extra transportation, as everything needed is close by, offering a very accessible and convenient stay. Despite some minor concerns about parking, the overall accessibility for navigating the shops, services and other parts of the city received positive feedback.


No, Quest Canberra City Walk doesn't have any pool.

No, a spa isn't available at Quest Canberra City Walk.

No, Quest Canberra City Walk doesn't allow dogs.

Yes, parking facilities are available at Quest Canberra City Walk.

Yes, Quest Canberra City Walk has a gym.

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