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5-Star Hotels Taking Steps Towards Sustainability in Cancun
59 HOTELS IN AND AROUND CANCUNMost popular user searches in Cancun: hotels for adults only.
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Relax your body and soul in this 5-star all inclusive hotel. Situated on one of Cancun's most magical stretch of private beach, you get to experience both a relaxing vacation and the nightlife of the city. Whether you feel like you want to test your skills doing water sports or you just want to chill by the beach or have a drink by the hotel's pool, Grand Fiesta is the hotel for you.
Summary of reviews
The Grand Fiesta Americana Coral Beach Cancun - All Inclusive is a luxurious and exceptional resort located conveniently in Cancun. Guests have raved about the hotel's excellent location, which is close to shopping, restaurants and bars and the beautiful beach with crystal clear water and white sand. The breakfast is fantastic with varied and great food options that cater to any taste preference. The dinner options receive mixed reviews, but the food quality and variety are generally praised. The hotel offers huge, well-ventilated rooms all with stunning views of the ocean and pools and the cleanliness of the hotel is exceptional. The staff is responsive, kind and helpful, always willing to go above and beyond to ensure guests are satisfied. The spa is sensational and the pool and beach areas offer an enjoyable experience for families seeking a fun and relaxing vacation. The hotel is a great option for families with a kids' club and great entertainment in the evening. Overall, the Grand Fiesta Americana Coral Beach Cancun - All Inclusive is a paradise that meets luxury and many guests would definitely come back.
Categories
5 Star
Sustainability Journey
Luxury
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Info
Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
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Sustainability Journey
5 Star
Beachfront
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Summary of reviews
The Hard Rock Hotel Cancun - All Inclusive has received high praise from many guests. The prime location with direct access to a beautiful beach is a huge highlight and the cleanliness of the property is exceptional. The staff are friendly and always willing to help with excellent service provided. While opinion on breakfast is divided, overall dining experiences were positive with good food options. The comfortable beds and spacious rooms are a refreshing aspect of the stay, although there are some minor maintenance issues. The pool area is amazing, although sun loungers can be limited. The beachfront is stunning and well-maintained. Nightlife options are good with nightly shows being a highlight. Guests found the all-inclusive experience to be impressive with a variety of food and beverage options available. Overall, the Hard Rock Hotel Cancun - All Inclusive provides a superb vacation experience that many guests have described as exceptional.
Categories
5 Star
Sustainability Journey
Pool
Infinity Pool
Children's Pool
Pool Water Slide
Outdoor Pool
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Info
Summary of reviews
The Secrets Playa Mujeres Golf & Spa Resort - All Inclusive Adults Only is a luxurious and exceptional resort that receives overwhelmingly positive reviews from guests. The location on the picturesque beach is stunning and offers a tranquil and exclusive vacation experience. The resort is praised for its beautiful pool and beach areas, including the incredible swim-up pool. The high quality of the staff is highlighted with guests commending them for their attentiveness, friendliness and willingness to go above and beyond. The resort's golf course and excellent dining options receive high marks. Although there were some issues with room cleanliness and certain facilities, guests generally find the accommodations beautiful and modern with excellent cleaning practices. The resort's dedication to cleanliness and health precautions is commended, especially during COVID times. Overall, guests highly recommend Secrets Playa Mujeres Golf & Spa Resort for a relaxing and unforgettable all-inclusive vacation experience, especially for those seeking an exclusive, adults-only retreat.
Categories
5 Star
Sustainability Journey
Luxury
$
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Summary of reviews
Majestic Elegance Costa Mujeres - All Inclusive is a top-notch resort located on a beautiful and well-maintained beach. The breakfast is fantastic with a variety of options and the staff is extremely friendly and accommodating. While the dinner options received mixed reviews, the rooms are spacious, clean and modern with rooftop jacuzzis and swim-out rooms being highly recommended. The staff is exceptional, providing attentive and helpful service throughout the resort. The pools are clean and well-landscaped and the beach is amazing with plenty of loungers and bars. The resort is family-friendly with activities catered to families, but also offers a luxurious and romantic experience for couples. The all-inclusive experience covers everything from food to room service, making it a great value for guests. Overall, Majestic Elegance Costa Mujeres - All Inclusive is a beautiful and luxurious resort with exceptional facilities and staff, making it an ideal destination for a relaxing and memorable vacation.
Categories
5 Star
Sustainability Journey
Beachfront
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Live Aqua Beach Resort Cancun, an adults-only paradise, offers guests a sensory journey filled with aromas, flavors, colors, sounds and textures. The resort's picturesque sea views and in-room aromatherapy menus ensure relaxation, while its diverse gastronomic offerings cater to various dietary preferences, ranging from traditional Mexican cuisine to gourmet dining. Recognized for its exceptional concept, the resort has earned numerous accolades. Guests can enjoy amenities such as the serene Feel Harmony Spa, complimentary Wi-Fi, digital check-in and a digital concierge named Lexi. The pet-friendly resort also welcomes dogs and provides a special kit for them. Rooms are designed for personalized comfort, allowing guests to adjust lighting, scents and music, with options like Premium Garden View and Premium Ocean View rooms for unique sensory experiences and stunning views.
Summary of reviews
Live Aqua Cancun - Adults Only - All-Inclusive is a top-notch, all-inclusive resort that offers exceptional facilities and services. The property boasts seven pools and hot tubs, high-quality restaurants and spacious rooms that guests love. The staff, especially Marco, is friendly and provides superb service. The location is also praised by guests. Although some have criticized that it is not a true five-star hotel, the majority of reviews are overwhelmingly positive, making Live Aqua a great choice for a luxurious, all-inclusive vacation. Many guests plan to return to make it an annual vacation.
Categories
5 Star
Sustainability Journey
Luxury
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This all-inclusive hotel features 4 gourmet restaurants, an amazing oceanfront infinity pool and a relaxing spa. Cancun International Airport is only15 minutes away.
Summary of reviews
'Sandos Cancún All Inclusive - Adults Only' effectively capitalizes on its outstanding beachfront location, providing guests with stunning ocean views and convenient access to both the shoreline and major attractions in the hotel zone. The well-maintained environment and updated property enhance the natural beauty, contributing to a memorable and picturesque stay. Guests laud the friendliness and attentiveness of the staff, which significantly enriches their experience.
Breakfast receives positive reviews for its diversity and quality, especially with the variety of veggie options and freshly cooked items. However, there's a consensus on the need for greater diversity and quality enhancements to match the expectations of a high-end resort. Dinner experiences are similar with standout mentions of specialty restaurants, particularly Japanese and Asian eateries, though the dining offerings would benefit from more consistency and improved buffet service.
Room comfort is another highlight with many guests enjoying spacious, well-decorated accommodations that provide excellent views and very comfortable beds. Nevertheless, there are frequent comments about outdated facilities needing maintenance and upgrades. Cleanliness is generally commendable throughout the hotel, though occasional improvements in public bathrooms and room amenities could elevate guest satisfaction further.
Staff performance remains a significant strength for Sandos Cancún with consistent praise across various service sectors, from reception to poolside service. Specific employees have been noted for their exceptional support, enhancing the overall guest experience through their dedication and friendliness.
While WiFi receives mixed reviews, the spa is a notable highlight, offering excellent and memorable treatments that guests highly appreciate. The pool area is another positive aspect, featuring spacious and clean facilities that contribute to a relaxing and enjoyable atmosphere. The beach, while sometimes affected by seaweed and red flag warnings, generally remains a major attraction due to its natural beauty and well-maintained state.
Although the bedding occasionally needs refreshing, it is overall well-regarded for its comfort. The resort's five-star rating is a point of contention with some guests feeling it does not entirely meet luxury standards, particularly regarding room quality and some amenities. The mixed reviews reflect varied guest experiences, suggesting room for improvement in living up to five-star expectations.
In summary, Sandos Cancún All Inclusive - Adults Only offers an enjoyable stay with its remarkable location, exceptional staff and various amenities. With attention to specific areas needing enhancement, especially food diversity and room updates, it can better fulfill its potential as a luxurious all-inclusive resort.
Breakfast receives positive reviews for its diversity and quality, especially with the variety of veggie options and freshly cooked items. However, there's a consensus on the need for greater diversity and quality enhancements to match the expectations of a high-end resort. Dinner experiences are similar with standout mentions of specialty restaurants, particularly Japanese and Asian eateries, though the dining offerings would benefit from more consistency and improved buffet service.
Room comfort is another highlight with many guests enjoying spacious, well-decorated accommodations that provide excellent views and very comfortable beds. Nevertheless, there are frequent comments about outdated facilities needing maintenance and upgrades. Cleanliness is generally commendable throughout the hotel, though occasional improvements in public bathrooms and room amenities could elevate guest satisfaction further.
Staff performance remains a significant strength for Sandos Cancún with consistent praise across various service sectors, from reception to poolside service. Specific employees have been noted for their exceptional support, enhancing the overall guest experience through their dedication and friendliness.
While WiFi receives mixed reviews, the spa is a notable highlight, offering excellent and memorable treatments that guests highly appreciate. The pool area is another positive aspect, featuring spacious and clean facilities that contribute to a relaxing and enjoyable atmosphere. The beach, while sometimes affected by seaweed and red flag warnings, generally remains a major attraction due to its natural beauty and well-maintained state.
Although the bedding occasionally needs refreshing, it is overall well-regarded for its comfort. The resort's five-star rating is a point of contention with some guests feeling it does not entirely meet luxury standards, particularly regarding room quality and some amenities. The mixed reviews reflect varied guest experiences, suggesting room for improvement in living up to five-star expectations.
In summary, Sandos Cancún All Inclusive - Adults Only offers an enjoyable stay with its remarkable location, exceptional staff and various amenities. With attention to specific areas needing enhancement, especially food diversity and room updates, it can better fulfill its potential as a luxurious all-inclusive resort.
Categories
5 Star
Sustainability Journey
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
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Info
Summary of reviews
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive offers a serene retreat away from the bustling Cancun hotel zone, making it ideal for those seeking tranquility and ocean views. Positioned about an hour north of the airport, it provides direct access to clean, beautiful beaches and spacious rooms, blending luxury with peaceful seclusion. While the resort's isolated location results in high taxi costs to downtown Cancun, its excellent facilities, diverse dining options and picturesque beach access make it a perfect spot for a relaxing holiday.
Breakfast at the resort is highly praised for its variety and quality, featuring freshly made-to-order omelets, pancakes, meats, freshly squeezed juices, fruits and an excellent Mexican breakfast option. Despite the occasional long queues at the egg station and minor organizational issues, the breakfast experience, particularly at the Bloved restaurant, is a highlight for many guests.
The resort's dinner options also receive acclaim for their delicious and varied offerings. Themed restaurants like Adelita, Memories, Ayami and Bloved are favorites, known for their high-quality dishes. Although some guests face challenges with the reservation process and find vegetarian options limited, the overall dining experience is delightful with attentive staff and excellent food.
Rooms at the resort are spacious, modern and well-appointed with many featuring swim-up access, balconies and terraces overlooking the ocean. Guests consistently praise the rooms for their comfort, cleanliness and modern amenities such as efficient air conditioning and reliable Wi-Fi. The hotel’s commitment to cleanliness extends to common areas and the beach, although some minor issues like occasional noise and inconsistent cleanliness in certain areas are noted.
The staff at Catalonia Grand Costa Mujeres receives high marks for their friendliness and helpfulness, significantly enhancing the guest experience. Specific employees are often singled out for their outstanding service. Despite some reports of less professional behavior at certain venues, the overall hospitality is well-regarded.
The resort provides free Wi-Fi, appreciated for its good connectivity across the entire property, including the beach. Although occasional weak signals are mentioned, most guests find the Wi-Fi reliable and convenient.
The spa is a standout feature, offering an exceptional range of treatments in a clean and stylish environment with spectacular views. Despite some guests finding the prices high, the quality of the treatments and the professionalism of the staff make it a favorite amenity.
The gym draws positive feedback for its modern equipment, cleanliness and spaciousness. Guests appreciate the excellent service and facilities, although the absence of TVs is noted by some.
The pool areas are well-loved, featuring large, clean pools, including quieter and more lively options to suit different preferences. Families enjoy the additional kids' pools and private pools with some rooms. While more shaded areas and sun loungers are desired, the well-maintained pool facilities significantly enhance the guest experience.
In summary, Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is highly recommended for its tranquil location, excellent amenities, quality dining experiences, spacious and comfortable rooms and friendly staff, making it a delightful destination for a relaxing and luxurious holiday.
Breakfast at the resort is highly praised for its variety and quality, featuring freshly made-to-order omelets, pancakes, meats, freshly squeezed juices, fruits and an excellent Mexican breakfast option. Despite the occasional long queues at the egg station and minor organizational issues, the breakfast experience, particularly at the Bloved restaurant, is a highlight for many guests.
The resort's dinner options also receive acclaim for their delicious and varied offerings. Themed restaurants like Adelita, Memories, Ayami and Bloved are favorites, known for their high-quality dishes. Although some guests face challenges with the reservation process and find vegetarian options limited, the overall dining experience is delightful with attentive staff and excellent food.
Rooms at the resort are spacious, modern and well-appointed with many featuring swim-up access, balconies and terraces overlooking the ocean. Guests consistently praise the rooms for their comfort, cleanliness and modern amenities such as efficient air conditioning and reliable Wi-Fi. The hotel’s commitment to cleanliness extends to common areas and the beach, although some minor issues like occasional noise and inconsistent cleanliness in certain areas are noted.
The staff at Catalonia Grand Costa Mujeres receives high marks for their friendliness and helpfulness, significantly enhancing the guest experience. Specific employees are often singled out for their outstanding service. Despite some reports of less professional behavior at certain venues, the overall hospitality is well-regarded.
The resort provides free Wi-Fi, appreciated for its good connectivity across the entire property, including the beach. Although occasional weak signals are mentioned, most guests find the Wi-Fi reliable and convenient.
The spa is a standout feature, offering an exceptional range of treatments in a clean and stylish environment with spectacular views. Despite some guests finding the prices high, the quality of the treatments and the professionalism of the staff make it a favorite amenity.
The gym draws positive feedback for its modern equipment, cleanliness and spaciousness. Guests appreciate the excellent service and facilities, although the absence of TVs is noted by some.
The pool areas are well-loved, featuring large, clean pools, including quieter and more lively options to suit different preferences. Families enjoy the additional kids' pools and private pools with some rooms. While more shaded areas and sun loungers are desired, the well-maintained pool facilities significantly enhance the guest experience.
In summary, Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is highly recommended for its tranquil location, excellent amenities, quality dining experiences, spacious and comfortable rooms and friendly staff, making it a delightful destination for a relaxing and luxurious holiday.
Categories
5 Star
Sustainability Journey
Beachfront
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Summary of reviews
Paradisus Cancún is a highly recommended hotel with exceptional views of the sea and a perfect location for those interested in activities and amenities. The breakfast buffet is varied, plentiful, exceptional and very good with many fresh fruits and smoothies available. The hotel's themed restaurants and pool area offer high-quality meals and drinks, although some guests had mixed experiences with the food. The staff is friendly, helpful and accommodating, providing exceptional service to guests. The pool area and beach are clean and well-maintained with stunning views of the sea. The hotel is family-friendly with plenty of amenities to entertain kids. The beds are comfortable, ensuring an excellent night's sleep. While not a traditional all-inclusive experience, the hotel presents a high standard and superb services. Overall, Paradisus Cancún is a luxurious and beautiful resort, perfect for those seeking a lively vacation with breathtaking ocean views.
Categories
5 Star
Sustainability Journey
Beachfront
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Resort in Cancun
7.9
GoodFrom $266
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Summary of reviews
The Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an exceptional hotel that provides an unforgettable vacation experience. Guests have described it as one of the best hotels they've ever stayed in with superb facilities and services. The staff is phenomenal, providing great customer service and always willing to help. The location is great and the suites are clean and very nice. Although the food may not be as great as some other aspects of the hotel, overall it's an amazing place to stay. Many guests have even described it as OTTIMO! Everything from the amenities to the staff was on point, making for an amazing stay that some guests have said was even lap of luxury. The only downside is that the diamond club may not be worth the extra money, but this hasn't been a common experience. Overall, this hotel is amazing and many guests can't wait to return soon!
Categories
5 Star
Sustainability Journey
Beachfront
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Info
Featuring 274 luxurious suites and villas, an infinity pool, a spacious spa and located in the beautiful city of Cancun, Nizuc assures you that you will have a one in a lifetime experience in its premises. Only an inch away from the sandy beach, guests are able to fuse the time spent at the hotel with the beautiful azure waters of the ocean while sunbathing.
Summary of reviews
NIZUC Resort & Spa is a luxurious and exclusive hotel located on a private and serene beach, away from the usual Cancun resorts. The hotel features stunning architecture and decor that blend perfectly with the surrounding nature, as well as top-notch facilities, including exceptional pools, a private beach and an exquisite spa. The staff is phenomenal with guests describing them as fabulous, extremely friendly and warm and offering impeccable service and attention to detail. The rooms are gorgeous with comfortable and spacious beds and everything one needs for a luxurious stay and the breakfast buffet is described as excellent and amazing, though pricey. While some guests found the food to be expensive, others appreciated the delicious cuisine with the standout Indochine restaurant receiving high praise. Although the beach may not be ideal for swimming due to seaweed, the resort more than makes up for it with its exceptional pool areas and clear spots for snorkeling in the sea. Overall, NIZUC Resort & Spa provides an indulgent and relaxing vacation experience that is beyond compare, making it a must-visit for anyone seeking an elegant and service-oriented hotel experience.
Categories
5 Star
Sustainability Journey
Luxury
$
Info
Summary of reviews
Summary: Secrets The Vine Cancun - All Inclusive Adults Only is an exceptional five-star resort that surpasses guests' expectations time and again. Guests love the attention to detail and luxurious amenities, as well as the stunning beach, incredible food, comfortable rooms and exceptional customer service. From relaxation to adventure, there is something for everyone here. This resort offers superb facilities and services, ensuring that guests will have an amazing stay. Many guests cannot wait to come back to this hotel with some even calling it the best resort of their lives. Overall, Secrets The Vine Cancun - All Inclusive Adults Only is an unforgettable experience that should not be missed.
Categories
5 Star
Sustainability Journey
Gym
$
Info
Summary of reviews
Overall, Planet Hollywood Adult Scene Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has received overwhelmingly positive reviews from guests. The exceptional service provided by staff has been praised with many guests noting that they went above and beyond to make their stay unforgettable. The spa services have been described as 5-star and the food, drinks and entertainment have been rated as the best ever experienced. The lazy river and pool areas have been particularly popular with guests loving the bar under the rock with the waterfall. While a few guests noted that the food quality fell short of 5-star expectations, the hotel is still rated as top-notch in Cancun. Couples have especially loved the treatment they received on their honeymoon. Overall, if you're looking for a luxurious resort with exceptional service, Planet Hollywood Adult Scene Cancun is the place to be.
Categories
5 Star
Sustainability Journey
Beachfront
$
Info
Summary of reviews
Hilton Cancun, an All-Inclusive Resort offers a tranquil retreat with its secluded and peaceful location, ideal for guests seeking relaxation away from the bustling tourist areas of Cancun. The resort provides modern and well-maintained spaces, enhancing its appeal for visitors who value cleanliness and contemporary design. While the isolation might affect the color of the sea, guests speak highly of the excellent service and quality food, enjoying a satisfying stay in the serene setting.
Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.
The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.
The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.
The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.
Overall, the Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.
The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.
The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.
The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.
Overall, the Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
Categories
Sustainability Journey
5 Star
Beachfront
$
Info
Summary of reviews
Grand Park Royal Cancun - All Inclusive is a highly recommended 5-star hotel with exceptional facilities and services. The hotel's unbeatable location near the beach and proximity to bars, restaurants and shopping options make it a perfect starting point for exploring the area. Guests rave about the variety and quality of breakfast options available and the spacious and comfortable rooms with beautiful views of the sea. The staff is highly praised for being friendly, helpful and accommodating. The pool and beach areas are spectacular and enjoyable, making it a great destination for families or friends looking for an easy holiday in an all-inclusive hotel. While some guests found the quality of food to be below standard, the hotel remains a great choice for a luxury stay with luxurious amenities worthy of its 5-star rating. Overall, the experience at Grand Park Royal Cancun - All Inclusive is highly recommended.
Categories
5 Star
Sustainability Journey
Luxury
$
Info
Summary of reviews
Fiesta Americana Condesa Cancun - All Inclusive is a luxurious 5-star hotel located on the beautiful Cancun beachfront. The location is ideal for relaxation, exploration and convenience with direct access to the beach and pool. The breakfast buffet offers a great variety of quality options with special praise going to the Mexicana restaurant and steak house. The dinner experience is exceptional with high-quality food and service, except for some disappointing restaurants like the Thai one. The rooms are comfortable with stunning ocean views, although some could use improvements. The hotel is immaculately clean with attentive staff who go above and beyond to ensure guests have an unforgettable stay. The pool and beach area are stunning with ample seating options and warm water. The hotel is family-friendly and provides an excellent all-inclusive experience with good food, great service and plenty to do. While there are a few negative comments, overall guests highly recommend Fiesta Americana Condesa Cancun - All Inclusive for its exceptional facilities, friendly staff and excellent value for money.
Categories
5 Star
Sustainability Journey
Beachfront
$
Info
Summary of reviews
Krystal Grand Cancun garners largely positive reviews, particularly for its exceptional location. Positioned right on the beautiful beachfront in Cancun’s hotel zone, the hotel offers picturesque ocean views and easy access to serene beaches. Guests find it highly convenient due to its proximity to restaurants, bars, nightclubs, shops and famous nightlife hotspots like Coco Bongo. Despite being close to the vibrant nightlife, the hotel zone ensures a calm beach experience. Its central placement also makes it suitable for both leisure and business travelers, offering significant value for money.
The breakfast offerings receive praise for their variety and quality with guests enjoying a diverse buffet that includes fresh fruits, yogurts, hotcakes, waffles, meats and typical Mexican dishes. The dining setting, enhanced by beautiful views, adds to the experience. Although there are mentions of repetitive choices over longer stays and some operational issues, the overall sentiment towards breakfast is positive.
Dinner at the hotel features a range of cuisines with the Italian and international restaurants standing out for their quality. However, the reservation process and service speed are common issues with some guests facing lengthy waits and challenges in securing dining slots. Buffet dining experiences are mixed with inconsistent food quality and a lack of Mexican cuisine options within the hotel prompting some guests to dine elsewhere.
The rooms are appreciated for their spaciousness, cleanliness and beautiful sea views, particularly those in the Altitude Towers. Nevertheless, common complaints include outdated furnishings, maintenance issues, noise disturbances and occasional unpleasant smells. Guests also note problems with lighting and bedding comfort.
Cleanliness is a strong point with many guests describing the rooms and common areas as spotless and well-maintained. However, there are occasional mentions of maintenance problems and minor housekeeping lapses.
The staff at Krystal Grand Cancun are often praised for their friendliness and attentiveness. Notable mentions include specific employees who went above and beyond to enhance the guest experience. However, the reception and front desk staff occasionally receive mixed reviews for efficiency and demeanor, along with a few reports of inconsistent service in the restaurants.
The WiFi service is generally reliable and strong, providing good connectivity throughout the hotel, including rooms and common areas. Some guests face minor connectivity issues, but the overall feedback is positive.
The Wellness Spa adds a touch of relaxation with well-received treatment options and a clean environment. Despite some comments on pricing and operational hiccups, the spa contributes positively to the overall guest experience.
The pool facilities cater well to both families and adults with a variety of well-designed pools, including an infinity pool with stunning sea views. Child-friendly and adults-only pool options are available, although maintenance issues and occasional towel shortages are noted. Despite these concerns, the poolside services and ambiance are generally well-regarded.
The beachfront location is frequently highlighted as a key attraction with guests enjoying the expansive, clean and well-maintained private beach area. The accessibility and setup, complete with beach beds and umbrellas, receive high marks, although securing a spot early is recommended. The gentle waves and friendly beach bar service enhance the relaxing beach experience.
Parking at the hotel offers mixed experiences. While the security and ample free parking are appreciated, limited parking spaces and occasional extra costs present challenges.
Krystal Grand Cancun stands out for its prime location, beachfront access and accommodating staff, making it a favorable choice for many travelers seeking a blend of convenience, relaxation and entertainment in Cancun.
The breakfast offerings receive praise for their variety and quality with guests enjoying a diverse buffet that includes fresh fruits, yogurts, hotcakes, waffles, meats and typical Mexican dishes. The dining setting, enhanced by beautiful views, adds to the experience. Although there are mentions of repetitive choices over longer stays and some operational issues, the overall sentiment towards breakfast is positive.
Dinner at the hotel features a range of cuisines with the Italian and international restaurants standing out for their quality. However, the reservation process and service speed are common issues with some guests facing lengthy waits and challenges in securing dining slots. Buffet dining experiences are mixed with inconsistent food quality and a lack of Mexican cuisine options within the hotel prompting some guests to dine elsewhere.
The rooms are appreciated for their spaciousness, cleanliness and beautiful sea views, particularly those in the Altitude Towers. Nevertheless, common complaints include outdated furnishings, maintenance issues, noise disturbances and occasional unpleasant smells. Guests also note problems with lighting and bedding comfort.
Cleanliness is a strong point with many guests describing the rooms and common areas as spotless and well-maintained. However, there are occasional mentions of maintenance problems and minor housekeeping lapses.
The staff at Krystal Grand Cancun are often praised for their friendliness and attentiveness. Notable mentions include specific employees who went above and beyond to enhance the guest experience. However, the reception and front desk staff occasionally receive mixed reviews for efficiency and demeanor, along with a few reports of inconsistent service in the restaurants.
The WiFi service is generally reliable and strong, providing good connectivity throughout the hotel, including rooms and common areas. Some guests face minor connectivity issues, but the overall feedback is positive.
The Wellness Spa adds a touch of relaxation with well-received treatment options and a clean environment. Despite some comments on pricing and operational hiccups, the spa contributes positively to the overall guest experience.
The pool facilities cater well to both families and adults with a variety of well-designed pools, including an infinity pool with stunning sea views. Child-friendly and adults-only pool options are available, although maintenance issues and occasional towel shortages are noted. Despite these concerns, the poolside services and ambiance are generally well-regarded.
The beachfront location is frequently highlighted as a key attraction with guests enjoying the expansive, clean and well-maintained private beach area. The accessibility and setup, complete with beach beds and umbrellas, receive high marks, although securing a spot early is recommended. The gentle waves and friendly beach bar service enhance the relaxing beach experience.
Parking at the hotel offers mixed experiences. While the security and ample free parking are appreciated, limited parking spaces and occasional extra costs present challenges.
Krystal Grand Cancun stands out for its prime location, beachfront access and accommodating staff, making it a favorable choice for many travelers seeking a blend of convenience, relaxation and entertainment in Cancun.
Categories
5 Star
Sustainability Journey
Luxury
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort
Resort in Cancun
7.4
GoodFrom $260
$
Info
Summary of reviews
Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort, is often praised for its ability to offer a serene escape, providing guests with a grand and expansive property replete with impressive facilities. Despite its somewhat isolated location from the main city attractions, this remoteness is appreciated by those seeking a place to relax and unwind. Guests revel in the stunning natural beauty of the beach, even though the presence of seaweed draws mixed reviews.
The rooms at the resort are frequently noted for their comfort, space, and modern lighting. Positive aspects include excellent daily room service, especially for those staying in swim-out rooms, and the friendliness of the attentive staff trying to ensure an enjoyable stay. However, there are reported inconsistencies in cleanliness, with some guests encountering unclean or moldy furniture and occasional maintenance issues. These factors suggest room for improvement to enhance satisfaction.
Cleanliness, in general, receives varied feedback. While many guests commend the resort for its meticulous upkeep and modern décor, elevating their overall experience, a few reviews cite lapses such as delayed room cleaning and occasional presence of flies and mosquitoes.
The staff is frequently highlighted for their dedication and friendliness, consistently striving to ensure a pleasant experience. Most guests appreciate their attentiveness and the exceptional service they provide. Yet, some isolated incidents mention less warm encounters and slow service.
The resort's pool offerings are a major highlight, with the lazy river being a particular favorite among guests. The pool areas are described as clean and enjoyable, with amenities appealing to both adults and children. While there are minor issues like a shortage of pool chairs and pool restroom cleanliness, the overall pool experience remains positive.
Overall, Planet Hollywood Cancun offers a generally satisfying and pleasant experience, especially for those seeking an all-inclusive escape with attentive service and well-maintained pools. Improvements in room maintenance and minor service inconsistencies could further elevate guest satisfaction.
The rooms at the resort are frequently noted for their comfort, space, and modern lighting. Positive aspects include excellent daily room service, especially for those staying in swim-out rooms, and the friendliness of the attentive staff trying to ensure an enjoyable stay. However, there are reported inconsistencies in cleanliness, with some guests encountering unclean or moldy furniture and occasional maintenance issues. These factors suggest room for improvement to enhance satisfaction.
Cleanliness, in general, receives varied feedback. While many guests commend the resort for its meticulous upkeep and modern décor, elevating their overall experience, a few reviews cite lapses such as delayed room cleaning and occasional presence of flies and mosquitoes.
The staff is frequently highlighted for their dedication and friendliness, consistently striving to ensure a pleasant experience. Most guests appreciate their attentiveness and the exceptional service they provide. Yet, some isolated incidents mention less warm encounters and slow service.
The resort's pool offerings are a major highlight, with the lazy river being a particular favorite among guests. The pool areas are described as clean and enjoyable, with amenities appealing to both adults and children. While there are minor issues like a shortage of pool chairs and pool restroom cleanliness, the overall pool experience remains positive.
Overall, Planet Hollywood Cancun offers a generally satisfying and pleasant experience, especially for those seeking an all-inclusive escape with attentive service and well-maintained pools. Improvements in room maintenance and minor service inconsistencies could further elevate guest satisfaction.
Categories
Sustainability Journey
5 Star
Beachfront
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Info
Summary of reviews
The Westin Lagunamar Ocean Resort Villas & Spa Cancun offers a superb vacation experience marked by an enviable location and a commitment to cleanliness. Situated across from La Isla Shopping Center, guests enjoy easy access to shopping, dining, and local attractions, all while being mere steps from a serene, expansive beach. The resort's pools, praised for their design and breathtaking ocean views, provide a relaxing alternative to the rough sea, creating a family-friendly atmosphere with entertainment and attentive poolside service.
The rooms, spacious and well-equipped with comforts like full kitchens and laundry facilities, cater to guests seeking convenience and stunning ocean vistas. Despite some reports of outdated furnishings and noise issues, the accommodations generally maintain excellent clean standards, supported by impeccable maid service. Breakfast offerings receive commendation for variety and friendly service, though pricing and dietary options present areas for improvement.
Guests highlight the welcoming staff, consistently noted for their friendliness and attentiveness, contributing to a pleasant stay from check-in to check-out. While some meals at the resort’s restaurants have mixed reviews regarding prices and consistency, the dining experience benefits from enjoyable elements like fire shows and live music.
Overall, The Westin Lagunamar excels with its prime location, cleanliness, and attentive service, offering a strong choice for families and vacationers seeking both relaxation and proximity to Cancun's vibrant offerings. While certain aspects like beds and food pricing may vary in satisfaction, the general consensus underscores a memorable stay in a haven of comfort and beauty.
The rooms, spacious and well-equipped with comforts like full kitchens and laundry facilities, cater to guests seeking convenience and stunning ocean vistas. Despite some reports of outdated furnishings and noise issues, the accommodations generally maintain excellent clean standards, supported by impeccable maid service. Breakfast offerings receive commendation for variety and friendly service, though pricing and dietary options present areas for improvement.
Guests highlight the welcoming staff, consistently noted for their friendliness and attentiveness, contributing to a pleasant stay from check-in to check-out. While some meals at the resort’s restaurants have mixed reviews regarding prices and consistency, the dining experience benefits from enjoyable elements like fire shows and live music.
Overall, The Westin Lagunamar excels with its prime location, cleanliness, and attentive service, offering a strong choice for families and vacationers seeking both relaxation and proximity to Cancun's vibrant offerings. While certain aspects like beds and food pricing may vary in satisfaction, the general consensus underscores a memorable stay in a haven of comfort and beauty.
Categories
Sustainability Journey
5 Star
Pool
Infinity Pool
Children's Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
$
Info
This all-inclusive resort boasts a privileged location right in front of a large sandy beach, providing the most luxurious getaway for adult guests only. Guests can enjoy fine dining options at the restaurant, rejuvenate their body and mind at the spa, relax at the infinity pool with a drink and thoroughly enjoy the serenity of their surroundings.
Summary of reviews
Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is a luxurious resort that exceeds expectations in terms of service, amenities and overall experience. The resort is considered the best in Cancun and one of the best in the world. The stunning beach and pool views along with the exceptional staff make guests feel like royalty. The restaurants offer unparalleled quality and the resort adds personal touches to make guests feel special. Although the spa is expensive, the resort is clean, beautiful and entertaining with a fun atmosphere and no children. Overall, Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is a truly exceptional resort that offers an amazing experience for guests. We loved every aspect of our stay and even became members to stay here again.
Categories
5 Star
Sustainability Journey
Luxury
Categories
2
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