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Apartamentos Canillo 3000

Canillo , Different Locations (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsApartamentos Canillo 3000, located in a serene and picturesque setting, garners praise for its strategic position amidst mountains and near ski slopes, making it a beloved choice for those seeking both tranquility and accessibility to outdoor activities. The peaceful environment and beautiful views enhance the appeal of the location, providing a relaxing backdrop for guests looking to escape the hustle and bustle.

Guests often commend the modern, spacious accommodations, which are typically clean and well-maintained, contributing to a comfortable and pleasant stay. The value for money represents a positive aspect frequently highlighted by visitors. The proactive and helpful staff, especially individuals like Nico and Carlota, are appreciated for their attentiveness and swift communication, despite mixed experiences with the online check-in process and communication delays.

However, challenges arise with parking, where narrow spaces and a fee structure can cause inconvenience. Additionally, the sleeping arrangements, including beds and sofa beds, often receive criticism for lack of comfort. The Wi-Fi service, not included in the initial accommodation cost, is noted for poor quality and expensive charges per day, adding to guest grievances.

Overall, while Apartamentos Canillo 3000 offers a compelling stay with beautiful surroundings and convenient access to nearby attractions, certain areas such as parking, bed comfort, and Wi-Fi services could benefit from improvements to enhance the guest experience. Despite these setbacks, the combination of scenic views and effective customer service makes it a worthy option for visitors, with potential for further enhancements in amenities and service efficiency.
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Dog Friendly Apartment

These apartments are tagged as pet-friendly, making them a practical option for travelers with dogs. Their 'different locations' may offer varied environments suitable for different dog breeds and activity levels.

Cheap Apartment

These apartments offer a budget-friendly option for families and groups. They provide basic amenities and are located in Canillo, offering easy access to skiing and other activities. The inclusion of a ski school and equipment hire is a plus for ski enthusiasts.

3-Star Apartment

These apartments are located in Canillo, offering access to various attractions. They provide basic amenities suitable for a budget-conscious traveler.

Apartment near Ski Resorts

Apartment with Parking

Room Types

One-Bedroom Apartment (4 Adults) This apartment features a seating area with a sofa bed and a double bedroom. There is a fully equipped kitchenette.

One-Bedroom Apartment (6 Adults) This apartment features a seating area with a TV and a fully equipped kitchenette. There are 2 sofa beds, a bunk bed for 2 persons and 1 single bed.

Studio The studio offers a wardrobe and a sofa, as well as a private bathroom featuring a bath or a shower. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The studio features parquet floors, a seating area with a TV, a coffee machine, a dining area as well as mountain views. The unit offers 1 bed.

Two-Bedroom Apartment (6 Adults) This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The apartment has parquet floors, a seating area with a TV, a coffee machine, a dining area as well as mountain views. The unit has 4 beds.

Two-Bedroom Apartment (8 Adults) This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The apartment has parquet floors, a seating area with a TV, a coffee machine, a dining area as well as mountain views. The unit has 4 beds.

Three-Bedroom Apartment This apartment comes with 1 living room, 3 separate bedrooms and 1 bathroom with a bath or a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment has parquet floors, a seating area with a TV, a coffee machine, a dining area as well as mountain views. The unit has 4 beds.

Studio The studio provides a wardrobe and a sofa, as well as a private bathroom featuring a bath or a shower. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and an oven. The studio has parquet floors, a seating area with a TV, a coffee machine, a dining area as well as mountain views. The unit offers 2 beds.

Two-Bedroom Apartment This apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and an oven. The apartment features parquet floors, a seating area with a TV, a coffee machine, a dining area as well as mountain views. The unit offers 3 beds.

About Apartamentos Canillo 3000

License: 006610, 006611, 006612, 006613, 006615, 006929, 007121, 008037

Guest Reviews

Location

Apartamentos Canillo 3000 is praised for its strategic location, providing a serene and scenic setting ideal for those seeking tranquility and beautiful views. Nestled next to a charming river and surrounded by mountains, guests appreciate the peaceful environment that offers a relaxing atmosphere, perfect for disconnecting from the hustle and bustle. The proximity to ski slopes and areas like El Tarter and Canillo adds to its appeal, making it a convenient choice for winter sports enthusiasts. In addition, the harmonious natural surroundings present opportunities for outdoor activities and exploration.

However, the positioning near a busy road has been noted, with some guests mentioning traffic noise and concerns about parking availability. Despite these minor drawbacks, the apartments themselves offer modern accommodations with spacious layouts, providing comfort and cleanliness that meet guest expectations. Many highlight the ease of access to nearby attractions and the calm, quiet surroundings as standout aspects of their stay.

Overall, Apartamentos Canillo 3000 successfully combines accessibility to key locations with the tranquility of beautiful natural views, making it a favorable choice for visitors to the region seeking both convenience and relaxation.

Beds

While the Apartamentos Canillo 3000 might offer some inviting features, feedback on the comfort of its sleeping arrangements suggests there is room for improvement. Many guests found the beds to be small and uncomfortable, with worn-out or noisy mattresses and pillows that left much to be desired. The sofa beds, in particular, received a number of negative comments, often described as extremely uncomfortable or in poor condition. Despite a few mentions of comfortable mattresses in the rooms, these were overshadowed by reports of discomfort related to other beds and insufficient or ill-fitting bedding. Overall, the reviews emphasize a need for upgrades to ensure a more restful experience for guests.

Cleanliness

The reviews for Apartamentos Canillo 3000 present a mixed picture regarding cleanliness, with both positive and negative experiences shared by guests. On the bright side, many guests have pointed out that their apartments were clean and well-maintained, offering a comfortable and spotless environment. These reviews often highlight the apartment's cleanliness in conjunction with other positive aspects, such as the excellent location, beautiful views, and spacious, well-equipped accommodations. Additionally, some guests appreciated the friendly and efficient service provided by the staff.

However, other guests reported less favorable experiences, mentioning issues such as dirty sheets, stained shower curtains, and unclean kitchen areas. Some apartments were described as having sticky floors and clogged sinks, along with residual items left from previous guests. Such discrepancies in cleanliness suggest that while many visitors found their accommodations to be pristine, a considerable number of experiences did not meet the expected standards. Despite these concerns, the overall value for money and location of the apartments were often positively acknowledged.

Staff

Apartamentos Canillo 3000 receives mixed reviews regarding its staff and communication services. On the positive side, guests generally praise the kindness and responsiveness of staff members, describing them as attentive, helpful, and quick to resolve inquiries, often via WhatsApp. Individuals such as Nico and Carlota are highlighted for their exceptional customer service, providing immediate and clear responses. Several guests commend the receptionists and the director's courteous behavior, noting that staff members are available to assist with issues like WiFi activation and parking arrangements.

Despite these positive aspects, several guests report difficulties with communication and the online check-in system. Some mention that the support staff sometimes show a lack of availability or willingness to resolve issues, leading to frustration with delayed responses or no response at all. This has occasionally resulted in guests needing to make extra trips to sort out check-in problems. Overall, while many find the staff attentive and helpful, others experience challenges with consistent communication and service efficiency.

Wi-Fi

At Apartamentos Canillo 3000, guests have consistently noted various challenges regarding the Wi-Fi service. The Wi-Fi is not included in the accommodation price and needs to be paid for separately, which is a recurring point across the reviews. Charges for Wi-Fi are per person and per day, often described by guests as quite expensive—approximately €4.50 a day. Despite being a paid service, the Wi-Fi quality is frequently described as poor, with complaints about weak or nonexistent signals and connections that drop depending on the room location.

In addition to the Wi-Fi critique, there are observations about the hotel's management and service methods. Communication-related dissatisfaction is often noted, with guests highlighting delayed responses to messages, which can be problematic as communication is primarily done through WhatsApp, a challenge when entering Andorra due to mobile service issues.

However, there is a silver lining in the form of commendations for Nico from customer service, who is noted for his helpfulness, providing directions to nearby amenities when guests needed supplies. Though the Wi-Fi and other services present challenges, guests have appreciated some aspects of the customer service offered.

Parking

Apartamentos Canillo 3000 presents a challenging parking situation that frequently comes up in guest reviews. Visitors often find the parking spaces to be quite narrow, particularly in the underground garage, which can make maneuvering larger vehicles difficult and stressful. This tightness can be problematic and even lead to vehicle scratches. Although the location requires guests to drive, finding parking outside the apartments is even more complicated due to the lack of space and nearby parking options. To mitigate this, there is a paid parking option available at the hotel for 10 euros per day, though guests have remarked that this fee is not always clearly communicated prior to booking. Despite the parking being labeled as necessary due to limited alternatives, the experience might feel disorganized and cramped, posing a notable inconvenience for travelers.

3 Star

Nestled in the picturesque region, Apartamentos Canillo 3000 offers an experience marked by both commendable aspects and areas for improvement. Many guests appreciate the value for money, noting the comfortable and well-equipped apartments that provide good views. The cleanliness of the accommodation is often highlighted as a positive feature, contributing to a pleasant stay.

However, there are some drawbacks that detract from the overall experience. Parking proves challenging and costly due to mandatory separate payments, and a lack of available spaces can lead to fines for guests. Additionally, the location is sometimes perceived as less convenient, along with issues such as uncomfortable mattresses and external noise affecting tranquility.

The facility's central heating seems to be an area of concern, particularly during the colder months when guests have reported chilly apartments. While the surface area of the rooms is appreciated, some furnishings, like the couch, are in need of attention.

Guests have also suggested improvements in service, indicating a preference for in-person interactions, particularly when handling arrivals and departures, as online systems can be somewhat cumbersome. Modernizing certain amenities such as the TV could enhance the overall quality of the stay.

In essence, Apartamentos Canillo 3000 has potential for a pleasant stay, with its scenic views and value for money standing out, yet some enhancements in services and facilities would elevate the guest experience further.

No, Apartamentos Canillo 3000 doesn't have any pool.

No, a spa isn't available at Apartamentos Canillo 3000.

Yes, Apartamentos Canillo 3000 welcomes dogs.

Yes, parking facilities are available at Apartamentos Canillo 3000.

No, Apartamentos Canillo 3000 doesn't have a gym.

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