InfoSummary of reviewsHotel Bella Isa enjoys a stellar reputation for its outstanding location, excellent amenities and warm, welcoming environment. Its central position near downtown, the city center, parks, the port and the boardwalk makes it highly convenient for guests. The hotel’s prime location is ideal for evening strolls and is perfect for travelers requiring an overnight stay.
The service at Hotel Bella Isa is exceptional with staff members like Juan and Jimena frequently earning praise for their kindness and attentiveness. The staff's distinctive uniforms, reflecting the Caldas soul, add a special touch to the experience. Guests consistently find the staff to be friendly and responsive, enhancing the overall atmosphere.
One of the highlights of a stay at Hotel Bella Isa is the breakfast, lauded for its variety, deliciousness and careful attention to dietary needs—including vegan and vegetarian options. The well-balanced menu and excellent presentation make breakfast a standout feature of the hotel, although a few guests suggested minor improvements, such as adding more local specialties like arepas.
The rooms, noted for their cleanliness and spaciousness, are equipped with essential amenities such as refrigerators and air conditioning. The pet-friendly policy is appreciated by guests with animals and despite some minor issues such as occasional noise or maintenance needs, the overall consensus is one of comfort and tidiness. The serene atmosphere within the rooms contributes to a relaxing stay.
Cleanliness extends throughout the hotel with public areas such as the pool being well-maintained. The pool itself is a favorite among guests, offering a spacious, inviting and relaxing environment suitable for sunbathing and family fun. While the pool has some occasional cleanliness issues, it is generally well-received, particularly for evening use due to good lighting and a relaxing atmosphere.
The hotel’s parking options are another strong point, providing ample and secure space for both cars and motorcycles. The convenience and security of the parking facilities are frequently mentioned in positive reviews.
Families find the hotel especially accommodating with a welcoming atmosphere and convenient amenities that cater well to children. The swimming pool is noted as a safe and enjoyable space for kids, contributing to a pleasant family vacation experience.
Guests have mixed experiences with the beds; many find them spacious and comfortable, while others note issues with firmness. This suggests a variability that future visitors may want to keep in mind.
In summary, Hotel Bella Isa excels in providing a convenient, clean and friendly environment. Its central location, exceptional service, delightful breakfast and family-friendly amenities make it a favored choice for a comfortable and pleasant stay. Though there are minor issues, such as occasional noise and variability in bed comfort, the overall positive aspects make it a highly recommended accommodation option for travelers. Show more
