The Sheraton Mendoza Hotel is highly recommended for its exceptional location, excellent staff and comfortable and clean rooms. Guests appreciate feeling safe walking around the central area of the city and the convenient on-site parking. Overall, the hotel's location is highly valued by guests. The breakfast receives generally positive reviews with some guests finding it excellent and complete, while others criticize the lack of variety and cost. The hotel's spa facilities and especially its huge, heated pool are highly recommended by guests. Most notably, the hotel provides exceptional service with employees going above and beyond to make guests feel comfortable. The hotel's beds are highly praised for their comfort and the cleanliness of the hotel is also highly rated. Few negative comments are mentioned, such as small maintenance issues, the hotel's pet policy and slow check-in. Despite this, the Sheraton Mendoza Hotel is highly recommended for its exceptional service, quality of facilities and unbeatable location in the heart of Mendoza.
Located on a beautiful cobblestone street, hotel Huentala offers many venue spaces and technical equipment, ideal for holding business and social meetings. For guests that are conscious of sustainable development and conservation, this hotel upholds the principles and complies to regulations laid out by the World Charter for Sustainability and Tourism.
Summary of reviews
Huentala Hotel enjoys an outstanding location in central Mendoza, making it ideal for those seeking convenience and easy access to key attractions, restaurants and shops. Guests appreciate its proximity to San Martin Avenue and Independence Plaza, along with the bustling pedestrian streets nearby. This strategic location makes exploring the city a breeze.
The hotel scores highly for its elegant facilities, spacious rooms and attentive staff. Guests compliment the on-site amenities such as currency exchange and a well-regarded restaurant. Breakfast is a notable highlight, often described as excellent with a wide variety of delicious options, although some guests suggest a need for more daily variety.
Dining at the hotel receives positive reviews overall with many enjoying the quality of food, from the lunch and dinner offerings to the recommended 5-course meal at Brutal. The wine cellar adds an exclusive touch to the dining experience. Some guests, however, have noted occasional issues with food quality and service.
Room experiences vary with many guests praising the cleanliness, comfort and spaciousness, though some find the decor outdated and mention noise issues from nearby construction. Bathrooms are generally clean but sometimes described as cramped. Nonetheless, the comfortable beds and modern interiors are often appreciated.
Cleanliness is consistently noted as a strong point with guests frequently praising the spotless rooms and attentive cleaning staff. Despite occasional lapses, the hotel maintains a high standard of hygiene.
The hotel staff receive widespread acclaim for their friendliness, professionalism and attentiveness. Instances of unfriendly or rigid behavior are rare and overshadowed by the overall positive interactions with the staff, making for a welcoming stay.
Free WiFi access offers a mixed experience; while it performs well in common areas, connectivity issues are common in the rooms, particularly on higher floors. The hotel provides free WiFi but needs to address these inconsistencies.
The spa and gym facilities are appreciated but have room for improvement. The spa services and amenities receive praise but occasionally suffer from availability and maintenance issues. The gym, while a valuable feature, is often described as small and in need of modern equipment.
Opinions on the hotel's pool are mixed. It's praised for its decoration and ambiance but critiqued for its small size, cold temperature and limited sun exposure. More loungers and longer pool hours are suggested improvements.
Parking options are generally convenient with nearby facilities and valet services, though some guests find the arrangements disorganized and mention hidden costs.
The hotel is recommended for family stays with many guests highlighting its suitability for children and groups. However, the decor occasionally receives mixed remarks.
The quality of the beds receives mixed feedback. Many guests find them comfortable, contributing to a restful stay, while others report issues with old mattresses and uncomfortable configurations.
Huentala Hotel's four-star rating is perceived positively by some guests, but others feel the accommodation and value do not always meet the four-star standard. Despite this, the hotel's prime location, elegant facilities and dedicated staff make it a favorable choice for visitors to Mendoza.
Villaggio Hotel Boutique in Mendoza stands out as a favorite among travelers due to its exceptional location, nestled in the heart of the city. Guests appreciate the hotel's central position with main squares, parks and vibrant streets full of restaurants and bars just a short walk away, as well as its proximity to Plaza Independencia and public transportation. The area is noted to be safe for nighttime exploration, adding to visitors' peace of mind.
The hotel receives consistent praise for its spacious, comfortable rooms that are impeccably clean. Many note the rooms to be well-furnished and featuring amenities like Netflix with the beds especially lauded for their comfort. Some minor issues include occasional noise from street-facing rooms, outdated bathroom fixtures and heavy comforters. Nonetheless, the overall sentiment is very positive, emphasizing the cleanliness and roominess of the accommodations.
The staff at Villaggio Hotel Boutique are frequently highlighted for their exceptional service, being described as polite, friendly and highly efficient. Particularly commendable are the receptionists, who are always ready with a smile to offer advice and help. This warm and professional conduct contributes significantly to the overall enjoyable experience of staying at the hotel.
Breakfast at the hotel tends to receive positive feedback with many guests appreciating the variety and presentation of the offerings including fruits, bread, eggs, bacon and juices. Though a few guests feel it can become repetitive over longer stays, the majority find it delicious and satisfying. Suggestions for more fruit options and adaptations for dietary restrictions were noted, but did not detract significantly from the positive reviews.
While the Wi-Fi service is generally regarded as good, some guests report issues with connection stability, particularly at night. The spa area, which features a sauna, steam room and hot tub, receives mixed reviews due to recurring malfunctioning equipment, despite the high skill of the available masseuse. The pool area is described as beautiful and relaxing, though some maintenance issues were noted.
Overall, the Villaggio Hotel Boutique is celebrated for its prime location, comfortable rooms, impeccable cleanliness, exceptional staff service and generally pleasant amenities. These factors combined make it a highly recommended choice for travelers seeking to immerse themselves in the charm of Mendoza.
The Park Hyatt Mendoza Hotel, Casino & Spa is a luxurious five-star hotel located in the heart of Mendoza, offering guests easy access to restaurants, bars and attractions. The hotel's superb location is highly praised by guests, who describe it as excellent, extraordinary and perfect. The breakfast buffet receives positive reviews for its variety and quality with exceptional coffee and sparkling wine included. The hotel's comfortable and spacious rooms are also highly rated with guests praising the size and comfort of the beds and the ample bathrooms. The staff is described as friendly and helpful, providing exceptional support and service throughout the hotel. The spa is highly recommended with guests enjoying the exceptional service and facilities offered. The pool is a beautiful space, although some guests found it to be small. The hotel provides a comfortable sleeping experience for guests with many describing the beds as sensational and wonderful. While some guests have commented that the hotel does not meet the standards of a five-star hotel, the majority of guests have praised the exceptional facilities and services of the hotel, recommending it highly and describing it as superb, excellent and perfect. The casino is a separate entity from the hotel and some guests have noted that it takes away from the overall score of this otherwise fantastic hotel. Despite a few negative comments, the Park Hyatt Mendoza Hotel, Casino & Spa provides a luxurious stay worth every penny.
DiplomaticHotel is a luxurious and stately 5-star hotel located in the heart of Mendoza. Guests rave about the excellent location, which is within walking distance of some of the best restaurants, cafes and stores in the city. The hotel offers spacious, comfortable and well-designed rooms with comfortable beds and pillows and stunning views of the city and its surroundings. The hotel's cleanliness is exceptional and the staff is attentive, friendly and helpful with many guests commending Martin Rodriguez for his excellent service and advice. The hotel's dining options are excellent with fantastic dishes and options to choose from and the breakfast is described as fantastic, excellent and sensational. The hotel's outdoor pool is pleasant, although some guests felt it could have been bigger. Overall, DiplomaticHotel is considered the best 5-star hotel in the city with a grand and elegant atmosphere, impeccable decor, outstanding amenities and services and exceptional value for a fair price.
NH Mendoza Cordillera is widely praised for its prime location in the heart of Mendoza, making it convenient for guests to explore key city spots like Independence Square, the city center and various shopping and dining options. The hotel is highly accessible and provides comfort, making it a favorable choice for those looking to immerse themselves in the bustling urban setting.
Breakfast is often highlighted as a significant plus point. Guests appreciate the variety and quality of the offerings, including local specialties, fruits, pastries and breads. The breakfast buffet is described as rich and satisfying with extended hours on weekends catering to different schedules. The attentive service from the breakfast staff further enhances the experience.
The hotel rooms receive mixed feedback. Positively, they are spacious, comfortable and clean with some featuring large balconies and adequate storage space. Guests also appreciate the central location, which enhances the stay's convenience. However, the rooms often need maintenance with issues like broken furniture, outdated decor and problems with heating and air conditioning. Despite these concerns, some refurbishments have been made to improve comfort.
Cleanliness across the facility is generally commendable with several guests noting the hotel’s overall tidiness and hygiene. However, there are recurring issues in the bathrooms, including rust, sewer smells and broken fixtures, which detract from the experience.
The staff at NH Mendoza Cordillera are frequently lauded for their friendliness, professionalism and attentiveness. Many guests highlight the exceptional service provided by the reception and breakfast staff, contributing positively to their stay. Individual staff members often receive special mentions for their outstanding customer service.
Dinner offerings at the hotel receive mixed reviews. Some appreciate the tasty meals and good value, particularly when ordering room service. However, criticisms include limited menu options, slow service and occasionally poor-quality dishes.
Wi-Fi is another area with mixed feedback. While some guests find it reliable, others experience weak connections and slow speeds. The gym and pool facilities also draw mixed reactions. The gym is described as large but could benefit from upgrades, while the pool is often found small, poorly maintained and situated in an unattractive area.
Parking is a significant concern for many guests due to the limited availability and high costs associated with alternative parking options. Despite these drawbacks, the hotel's central location, good Wi-Fi and friendly staff provide some offset for these frustrations.
Overall, NH Mendoza Cordillera offers a convenient and generally positive stay, though improvements in maintenance, amenities and some services could substantially enhance the guest experience.