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Summary of reviewsMotel Gilau is widely appreciated for its exceptional location, set beside a picturesque lake that provides stunning and tranquil views, offering guests a serene escape from city life. The motel's proximity to Cluj allows visitors the convenience of city access while enjoying the beauty of its natural surroundings, enhanced by a beautifully maintained area that adds charm to the experience. Modern and clean rooms contribute to an inviting environment, and on-site parking is a valued convenience for guests.
The dining experience at Motel Gilau receives praise for its delicious and high-quality offerings, particularly the trout. Although the menu is not extensive, the varied dishes coupled with the idyllic lake views from the charming terrace make dining memorable. Despite some operational challenges, such as early closing hours, the quality of food generally outweighs these inconveniences, and the overall experience is felt to justify the premium prices.
Cleanliness is a standout feature at Motel Gilau, with many guests commending the clean and cozy accommodations. Tidy and well-maintained spaces, along with fresh linens, contribute to comfort. While some improvements are needed in bathroom cleanliness, such as addressing clogged drains, the overall ambiance is favorable, supported by clean surroundings and ample green space for relaxation.
The staff at Motel Gilau adds to the positive experience, known for their welcoming and attentive nature. Guests appreciate the team's friendliness and ability to assist professionally, with exceptional service highlighted in particular employees. Though there are occasional lapses in attentiveness, the majority of interactions are enhanced by staff's effective communication in English, facilitating better service for international visitors.
While the motel offers a generally decent stay, there are mixed reviews regarding its rooms and beds. The charming, albeit slightly outdated rooms provide comfort despite lacking modern amenities like air conditioning and mini fridges. Some aspects, such as worn mattresses and the absence of electrical outlets in the bathroom, present minor inconveniences. The beds are often described as uncomfortable, with many mattresses in need of replacement due to their worn-out condition.
Overall, Motel Gilau presents a peaceful and scenic retreat with commendable dining and cleanliness standards, supported by a warm and professional staff. Despite some areas needing improvement, especially the beds, the motel offers a delightful escape for those willing to overlook minor drawbacks.
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