Cardiff, 14-15 Croft Street Roath51.489382,-3.164274(Show on Map)
8.6
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Crofts Hotel in Cardiff garners high praise for its combination of exceptional service, prime location and remarkable cleanliness. The hotel's proximity to Cardiff's city centre, a short 15 to 30-minute walk, makes it an ideal base for exploring local attractions, day or night. Although the surrounding residential area is peaceful, some guests have mentioned safety concerns for solo travelers walking after dark. Despite this, the hotel's central and quiet location, coupled with its affordable rates and convenient access via public transport or reasonably priced taxis, is appreciated by many guests.
The breakfast at Crofts Hotel stands out as a highlight of the stay with guests lauding the quality, variety and value of the morning meal. Priced at £10 per person, the breakfast offerings, which include a full cooked course, cereals, pastries, yogurts and fruit juice, receive unanimous praise for their delicious taste and substantial portions. The friendly and flexible service, especially from staff like Lorraine who has been noted for her brilliant cooking, enhances the overall dining experience.
While dinner reviews are mixed with some disappointment over non-availability on certain nights, when served, the food is considered tasty and offered at good prices. The hotel staff are helpful in recommending nearby dining options when the kitchen is closed and the ambiance of the pub contributes positively to the overall experience.
Rooms at Crofts Hotel are consistently described as clean, fresh and recently refurbished. Guests highlight the spaciousness, large and comfy beds and modern bathrooms. Despite some rooms being on the smaller side, their functionality and meticulous cleanliness make them comfortable. The rooms offer essential amenities with a practical and minimalistic design, complemented by the quiet atmosphere upstairs, contrasting pleasantly with the vibrant pub downstairs.
Cleanliness is a standout feature at Crofts Hotel with immaculate rooms and well-maintained facilities mentioned frequently by guests. The bright, spacious accommodations, combined with the modern and functional bathrooms, ensure a comfortable stay.
The hotel's staff receive consistent accolades for their friendliness and helpfulness. Guests appreciate the warm welcome and exceptional level of service provided by the team, making them feel valued throughout their stay. The staff's efficiency and dedication to ensuring a pleasant experience contribute to the hotel's welcoming atmosphere.
Family-friendly, Crofts Hotel provides comfortable and tidy rooms, such as the triple suite, which can accommodate up to three people. This makes it a suitable option for guests traveling with children, although specific activities for kids are not highlighted.
Overall, Crofts Hotel excels in providing comfort through its notably comfortable beds, clean and modern rooms and friendly staff. It remains a favored choice among travelers to Cardiff, ensuring a restful and enjoyable stay.
Small
Crofts Hotel offers a comfortable and charming stay with its well-appointed rooms. Its cozy ambiance ensures a pleasant experience for guests seeking a small hotel with character.
Family
Room Types
Double or Twin RoomThe twin/double room provides a private entrance, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.
Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. Among the room amenities are a private entrance, soundproof walls and a tea and coffee maker as well as city views. The unit offers 2 beds.
Comfort Triple Room with ShowerThe triple room provides a private entrance, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. A tea and coffee maker, a tiled floor and heating are provided in this triple room. The unit offers 3 beds.
Single Room with BathroomThe single room provides a private entrance, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The single room offers a tea and coffee maker, a tiled floor and heating. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Review Summaries
Location
Crofts Hotel boasts an excellent location, providing easy access to Cardiff's city centre. Guests commonly highlight its advantageous position, just a short walk from the heart of the city with many citing a 15 to 30-minute walk to reach central attractions such as restaurants, bars and event venues. The hotel is also conveniently located for public transport, making it an ideal base for city exploration.
The surrounding area is described as quiet and residential, offering a peaceful escape from the hustle and bustle of the busy city centre. However, some guests did note that the neighborhood felt less safe for solo travelers, particularly women, walking alone at night.
Overall, guests appreciate the hotel's proximity to various amenities, including shops, the Utilita Arena and numerous cafes. For those attending local events, such as gigs at the Globe, the location proves very convenient. Furthermore, the hotel is often praised for its affordability, cleanliness and friendly staff, making it a favored choice for both short stays and nights out in Cardiff.
Access to the city centre via taxi is also reasonably priced and while parking is limited to free on-street options, many find this minor inconvenience negligible given the hotel's other advantages. Crofts Hotel's combination of a quiet yet central location, alongside its welcoming atmosphere, makes it a popular option for visitors to Cardiff.
Breakfast
Crofts Hotel's breakfast has garnered significant praise from guests, highlighting both its quality and value. The breakfast, priced at £10 per person, is considered excellent with a variety of tasty and well-cooked options. Many reviewers have described the breakfast as delicious, lovely and substantial with offerings that include a full cooked course, cereals, pastries, yogurts and fruit juice, among others.
The breakfast is cooked to order, ensuring freshness and includes gluten-free options upon request. Guests appreciate the need to prebook breakfast, acknowledging it helps maintain the high standards of cooking. The service is noted as very friendly and flexible with specific commendations for staff members like Lorraine for their brilliant cooking and overall hospitality.
Several guests mentioned that the breakfast provides great value for money, being both sumptuous and reasonably priced. The morning meal has a wide choice and many guests highlighted the plentiful portions. Despite a few wishing for a later breakfast ending time on weekends, the overall feedback is overwhelmingly positive regarding both the food and the service, making breakfast at Crofts Hotel a thoroughly enjoyable experience.
Dinner
Visitors to Crofts Hotel found the dinner experience to be mixed. While some guests enjoyed great food and service, there were notable instances where evening meals were not available, particularly on Sundays or late arrivals. When food was served, diners appreciated the selection of typical pub fare, which was generally considered tasty and offered at good prices. Additionally, the team at Crofts Hotel provided helpful recommendations for nearby dining options when their kitchen was closed. Despite occasional disappointments with availability, the ambiance of the pub itself was described as lively and friendly, adding to the overall experience.
Rooms
Crofts Hotel offers an exceptional experience with its array of well-reviewed rooms, praised for their cleanliness and modern amenities. The rooms are consistently described as clean, fresh and recently refurbished, ensuring guests comfort and a pleasing aesthetic. Many visitors mentioned the spaciousness and functionality of their accommodations, highlighting the large and comfy beds, stylish decor and modern bathrooms. The showers, in particular, received commendations for their power and reliability.
Guests appreciated the room's simplicity, emphasizing that they are well-stocked with essential amenities and boast a minimalistic yet practical design. Despite some rooms being described as small, they were nonetheless comfortable, well-kept and meticulously clean. The hotel’s location is another benefit, as it is a short walk from the city center, combining convenience with a quiet and calm atmosphere upstairs.
Downstairs, the vibrant pub provides a nice contrast to the tranquility of the private rooms, giving guests a convenient option for a drink without having to venture back into Cardiff. Staff friendliness and helpfulness were also frequently noted, adding to the overall pleasant stay. Whether for solo travelers or groups up to four, Crofts Hotel seems adept at providing a comfortable and welcoming environment for a variety of needs.
Beds
Crofts Hotel is celebrated for its notably comfortable beds, receiving high praise from guests who have enjoyed restful nights. The beds, often described as large, soft and extremely comfy, are frequently noted for their high quality and super comfortable bedding. The rooms complement these excellent sleep setups with their clean, modern design and conveniences such as smart TVs and private access.
While a few guests found the mattresses a bit too soft for their liking, the overwhelming consensus is that the beds provide an excellent sleeping experience. The hotel offers a variety of bed sizes, from small doubles to king-size options, ensuring that guests can find the right fit for their needs.
With clean and comfortable rooms staffed by friendly personnel, Crofts Hotel ensures a pleasant stay for those prioritizing a good night's sleep. The rooms' modernity is underscored by features such as code entry systems, adding to the overall positive experience of the stay.
Cleanliness
Crofts Hotel consistently receives high praise for its cleanliness with guests frequently describing the rooms as spotless, pristine and immaculately clean. The establishment appears exceptionally well-maintained with many reviews highlighting the overall clean and fresh environment, new equipment and recently refurbished rooms. The hotel also boasts clean, comfortable and quiet accommodations, often noted for their comfort and practicality. The bathrooms are repeatedly mentioned for their cleanliness and functionality, complemented by modern and fresh decor. Guests appreciate the bright, spacious rooms and the friendly, helpful staff, contributing to a welcoming atmosphere. Notably, the hotel offers great value for the money with cleanliness being a standout feature in ensuring a comfortable stay. Despite one mention of a dirty mirror and dust in the bathroom cabinet, the overwhelming consensus is that Crofts Hotel excels in maintaining high standards of cleanliness and comfort.
Staff
Crofts Hotel enjoys glowing reviews for its staff, who consistently leave a positive impression on guests. Descriptions such as very friendly and helpful, welcoming and accommodating repeatedly appear in the reviews. The hotel's employees stand out for their unwavering hospitality, ensuring guests feel both welcomed and valued. Many reviewers emphasize the exceptional level of service provided with one noting that the staff's service was excellent and accompanied by a smile.
The reviews highlight that nothing is too much trouble for the staff, who are both efficient and responsive. Guests appreciate that the staff are hard-working and take their responsibilities seriously. The warm and friendly demeanor of the staff is frequently mentioned, contributing to a pleasant stay for visitors.
The hosts and reception staff receive individual praise for their kindness and helpfulness, reflecting the dedicated and customer-focused team at Crofts Hotel. From check-in to daily interactions, the staff's commitment to providing outstanding service is unmistakable. Overall, the friendly and helpful nature of the staff creates a welcoming environment, making Crofts Hotel a preferred choice for many travelers.
Family
Crofts Hotel offers a family-friendly atmosphere that's suitable for guests traveling with children. Conveniently located for visiting the city, it also stands out as a great spot for those heading to the Principality Stadium, about a 25-minute walk away. The rooms, described as clean, comfortable and resembling a cozy bed-and-breakfast more than a traditional hotel, provide all essential amenities within a compact and tidy space. Guests have appreciated the triple suite, which accommodates up to three people comfortably, making it ideal for family stays. While the reviews did not explicitly highlight activities for kids, the overall welcoming environment suggests a pleasant experience for families.
FAQ
No, Crofts Hotel doesn't have any pool.
No, a spa isn't available at Crofts Hotel.
No, Crofts Hotel doesn't allow dogs.
No, parking facilities aren't available at Crofts Hotel.
