Quayside Apartments by Urban Space
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Summary of reviewsQuayside Apartments by Urban Space in Cardiff Bay is frequently praised by guests for its exceptional location, which provides convenient access to the area's vibrant atmosphere, including restaurants, bars, and attractions. Its proximity to Cardiff city center further enhances the appeal, making it a perfect base for both leisure and business visits. The spacious and well-equipped rooms, praised for their cleanliness and modern design, offer comfortable accommodations with ample storage and a convenient two-bathroom setup for families or groups.
Guests note the tranquility and security of the complex, which is complemented by wonderful outdoor spaces such as terraces or balconies. While the overall cleanliness of the apartments receives mixed reviews, many guests found them to be immaculate and well-maintained, contributing positively to their stay. The dedicated and professional staff, known for being helpful and accommodating, enhance the experience with their prompt responsiveness to any issues, ensuring a warm welcome and smooth check-in process.
The WiFi service experiences variability, with some guests enjoying fast and reliable connectivity, while others face challenges, though the management's responsiveness sometimes resolves issues swiftly. Parking arrangements, despite not being onsite, offer discounted rates at nearby facilities, proving convenient for guests, although some noted occasional logistical hiccups.
Sleeping arrangements receive mixed feedback, with many guests enjoying comfortable beds, while others suggest improvements are needed due to issues with mattress quality. The self-catering model, supported by the apartment's well-equipped kitchens, adds value, despite occasional shortages in kitchen utensils and minor faults.
Overall, Quayside Apartments by Urban Space provides a practical choice for short stays in Cardiff, offering good value through its superb location, well-equipped rooms, responsive staff, and convenient self-catering facilities.
Guests note the tranquility and security of the complex, which is complemented by wonderful outdoor spaces such as terraces or balconies. While the overall cleanliness of the apartments receives mixed reviews, many guests found them to be immaculate and well-maintained, contributing positively to their stay. The dedicated and professional staff, known for being helpful and accommodating, enhance the experience with their prompt responsiveness to any issues, ensuring a warm welcome and smooth check-in process.
The WiFi service experiences variability, with some guests enjoying fast and reliable connectivity, while others face challenges, though the management's responsiveness sometimes resolves issues swiftly. Parking arrangements, despite not being onsite, offer discounted rates at nearby facilities, proving convenient for guests, although some noted occasional logistical hiccups.
Sleeping arrangements receive mixed feedback, with many guests enjoying comfortable beds, while others suggest improvements are needed due to issues with mattress quality. The self-catering model, supported by the apartment's well-equipped kitchens, adds value, despite occasional shortages in kitchen utensils and minor faults.
Overall, Quayside Apartments by Urban Space provides a practical choice for short stays in Cardiff, offering good value through its superb location, well-equipped rooms, responsive staff, and convenient self-catering facilities.
Apartment with Parking
4-Star Apartment
Guest Reviews
Quayside Apartments by Urban Space stands out for its exceptional location in Cardiff Bay, which is a major highlight in guest reviews. Conveniently situated near the Millennium Centre, these apartments offer ideal access for exploring the bay area, attending events, and enjoying a vibrant atmosphere. The location is described as brilliant, superb, and perfect, placing guests right in the heart of Cardiff Bay's bustling restaurants and bars. With amenities, transport links, and attractions within easy walking distance, guests appreciate the convenience and accessibility of the area. The proximity to Cardiff's city center and the ease of reaching the quay, cafes, and shops further add to the appeal. Whether visiting for leisure or work, Quayside Apartments provides the perfect base for a memorable stay in Cardiff Bay.
Quayside Apartments by Urban Space offers a delightful accommodation experience in a superb location at Cardiff Bay, garnering praise from guests for its spacious and well-equipped rooms. The apartments boast large beds and good-sized bedrooms that provide ample storage, ensuring a comfortable stay. Notably, the accommodations are clean and modern, offering excellent facilities that cater to both short and long stays. The two-bathroom setup is an added convenience for families or groups.
Guests appreciate the tranquility and security of the complex, paired with the convenience of being near shopping areas and a variety of restaurants. Many highlight the wonderful outdoor spaces, including terraces or balconies, which enhance the overall comfort of the stay. The professional and responsive customer service also contributes positively to the guest experience. Clean linens and towels further add to the meticulously maintained ambiance of the apartments, making them a popular choice for those visiting Cardiff.
When it comes to the sleeping arrangements at Quayside Apartments by Urban Space, guests have expressed a diverse range of opinions. Many visitors praised the beds, often describing them as comfortable or even very comfortable, with special mentions of their size, especially the big beds. Some appreciated the touch of clean bed linen and towels, which added to the overall comfort of their stay.
However, the feedback also indicates that not all guests shared this experience. A significant number expressed dissatisfaction with the mattresses, often describing them as uncomfortable, hard, or in need of replacement. There were frequent reports of issues such as sagging and protruding springs, which some guests said led to discomfort and disrupted sleep. In a few cases, more concerning issues were highlighted, such as stains on the mattresses.
Overall, while some guests found the sleeping arrangements at Quayside Apartments to meet their needs, others felt that enhancements were needed to offer a consistently comfortable experience. With improvements to the mattresses, the accommodation could enhance its appeal to future guests.
Quayside Apartments by Urban Space receives a mix of opinions regarding its cleanliness, but there is a notable emphasis on positive attributes in recent guest experiences. Many visitors praised the apartments for being clean, spacious, and well-equipped, with some even describing them as spotlessly clean or immaculate. Guests often highlighted the comfort of the accommodations, including comfortable beds and good kitchen facilities, alongside the added convenience of being in an excellent location close to shops and attractions.
Some reviews emphasize the modern and tidy design of the apartments, with others appreciating the quiet and secure atmosphere. There is mention of good maintenance in certain areas, with guests finding the general cleanliness satisfactory and more than adequate for a comfortable stay.
However, not all feedback is glowing. A segment of reviews points out areas needing attention, such as a tendency towards a tired appearance with occasional issues like uncleaned kitchen cupboards and bathrooms. A few guests reported issues with maintenance and specific cleanliness lapses, such as dirty dishes or a musty smell in some parts of the accommodation. Despite these, the quick response by staff to address any problems was recognized positively.
Overall, while Quayside Apartments boasts many favorable attributes such as convenience, comfort, and periodic cleanliness excellence, it does show room for improvement in maintaining consistency in its cleaning standards to ensure a flawless guest experience throughout.
Quayside Apartments by Urban Space receives consistently positive feedback regarding its staff, noted for being both helpful and accommodating. Guests appreciated the ease of communication with the team, finding staff readily available and responsive, whether over the phone or by email. The check-in process is described as simple and straightforward, with friendly staff ensuring a warm welcome to guests. The management team is praised for their prompt response in handling inconveniences, reflecting their dedication to guest comfort.
Staff members like Tia, Dan, Megan, and Sophie are specifically commended for their helpfulness and friendliness, with Dan also providing useful local tips such as information on the water taxi. The team is known to accommodate guest needs effectively, enhancing the overall experience with their quick problem-solving skillset and kindness. Communication with the apartment owners is also highlighted positively, facilitating smooth access and resolution of issues. Despite some isolated communication challenges, the overall impression of the staff at Quayside Apartments is one of professionalism and genuine hospitality, making for a pleasant stay in a well-serviced environment.
Quayside Apartments by Urban Space offers a mixed experience regarding its WiFi services. Many guests appreciated the fast and reliable WiFi, describing it as a much-needed relief, especially given the lack of 4G or 5G reception within the building. However, WiFi connectivity issues were frequently mentioned, with some guests experiencing difficulties such as unrecognized networks, incorrect passwords, or WiFi that simply did not work. Despite these inconsistencies, instances where connectivity was positive provided a crucial service for guests during their stay. The management seems responsive, as network issues were sometimes resolved the following day. Overall, while some guests were satisfied with the internet, others faced challenges that could potentially hinder a seamless online experience.
Parking at Quayside Apartments by Urban Space offers a mix of experiences, blending convenience with some challenges. Although there is no onsite parking, guests appreciate the accessible parking arrangement that includes discounted rates a few blocks away, thanks to partnerships with nearby facilities like Q Park. This discount reduces the otherwise expensive fees to a more manageable amount, enhancing the overall stay. However, it’s crucial to note the parking offer when booking, as some guests encountered issues with receiving the necessary vouchers on time, which occasionally resulted in paying full price. The parking is typically a short five-minute walk from the apartments, and guests found the proximity convenient for unloading directly outside the building. Despite occasional logistical hiccups, the discounted parking and its close location contribute overall to a positive experience, complementing the appealing location of the property.
Quayside Apartments by Urban Space in Cardiff appears to be a practical choice for travelers seeking a short stay with self-catering facilities. Its central location next to a Sainsbury's supermarket adds convenience for guests who wish to prepare their meals, thanks to the well-equipped small kitchen provided in each apartment. Guests appreciate the convenience and cleanliness, making it suitable for weekend visits.
The facility itself is described as very good, with a layout and location that are generally well-received. However, the apartments show some variability in quality, which may affect the guest experience. While the accommodations are mostly clean, there have been occasional issues with odd smells in the corridor or stained mattresses, alongside inconsistencies like hard beds and worn-out living room furnishings, noted in a few reviews.
Some practical aspects of the apartments, such as a lack of sufficient kitchen utensils, outdated TV technology, and missing bin bags, may require attention. Additionally, some minor faults are present, although they do not overshadow the overall positive aspects of the apartment's convenience and suitability for short stays.
Lastly, the self-catering model is highlighted as a strength, despite a slightly understocked kitchen. With all considered, Quayside Apartments offers good value as a base for exploring Cardiff, especially if staying for shorter durations.
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Location
Rooms
Guests appreciate the tranquility and security of the complex, paired with the convenience of being near shopping areas and a variety of restaurants. Many highlight the wonderful outdoor spaces, including terraces or balconies, which enhance the overall comfort of the stay. The professional and responsive customer service also contributes positively to the guest experience. Clean linens and towels further add to the meticulously maintained ambiance of the apartments, making them a popular choice for those visiting Cardiff.
Beds
However, the feedback also indicates that not all guests shared this experience. A significant number expressed dissatisfaction with the mattresses, often describing them as uncomfortable, hard, or in need of replacement. There were frequent reports of issues such as sagging and protruding springs, which some guests said led to discomfort and disrupted sleep. In a few cases, more concerning issues were highlighted, such as stains on the mattresses.
Overall, while some guests found the sleeping arrangements at Quayside Apartments to meet their needs, others felt that enhancements were needed to offer a consistently comfortable experience. With improvements to the mattresses, the accommodation could enhance its appeal to future guests.
Cleanliness
Some reviews emphasize the modern and tidy design of the apartments, with others appreciating the quiet and secure atmosphere. There is mention of good maintenance in certain areas, with guests finding the general cleanliness satisfactory and more than adequate for a comfortable stay.
However, not all feedback is glowing. A segment of reviews points out areas needing attention, such as a tendency towards a tired appearance with occasional issues like uncleaned kitchen cupboards and bathrooms. A few guests reported issues with maintenance and specific cleanliness lapses, such as dirty dishes or a musty smell in some parts of the accommodation. Despite these, the quick response by staff to address any problems was recognized positively.
Overall, while Quayside Apartments boasts many favorable attributes such as convenience, comfort, and periodic cleanliness excellence, it does show room for improvement in maintaining consistency in its cleaning standards to ensure a flawless guest experience throughout.
Staff
Staff members like Tia, Dan, Megan, and Sophie are specifically commended for their helpfulness and friendliness, with Dan also providing useful local tips such as information on the water taxi. The team is known to accommodate guest needs effectively, enhancing the overall experience with their quick problem-solving skillset and kindness. Communication with the apartment owners is also highlighted positively, facilitating smooth access and resolution of issues. Despite some isolated communication challenges, the overall impression of the staff at Quayside Apartments is one of professionalism and genuine hospitality, making for a pleasant stay in a well-serviced environment.
Wi-Fi
Parking
3 Star
The facility itself is described as very good, with a layout and location that are generally well-received. However, the apartments show some variability in quality, which may affect the guest experience. While the accommodations are mostly clean, there have been occasional issues with odd smells in the corridor or stained mattresses, alongside inconsistencies like hard beds and worn-out living room furnishings, noted in a few reviews.
Some practical aspects of the apartments, such as a lack of sufficient kitchen utensils, outdated TV technology, and missing bin bags, may require attention. Additionally, some minor faults are present, although they do not overshadow the overall positive aspects of the apartment's convenience and suitability for short stays.
Lastly, the self-catering model is highlighted as a strength, despite a slightly understocked kitchen. With all considered, Quayside Apartments offers good value as a base for exploring Cardiff, especially if staying for shorter durations.
No, Quayside Apartments by Urban Space doesn't have any pool.
No, a spa isn't available at Quayside Apartments by Urban Space.
No, Quayside Apartments by Urban Space doesn't allow dogs.
Yes, parking facilities are available at Quayside Apartments by Urban Space.
No, Quayside Apartments by Urban Space doesn't have a gym.
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