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Summary of reviewsThe Copthorne Hotel Cardiff, nestled in a tranquil yet accessible location, offers an ideal base for both business and leisure travelers. Its strategic positioning allows for easy access to Cardiff City Centre and Cardiff Bay, while also being conveniently close to Cardiff Airport and local attractions. The setting provides guests with picturesque views and a peaceful retreat, enhanced further by ample free parking and reliable Wi-Fi.
Guests are particularly impressed by the hotel's excellent dining experiences. The breakfast buffet is noted for its variety and quality, catering to various dietary preferences, and is complemented by attentive and friendly service. Dinner at the hotel's restaurant or bar is equally commendable, with the food quality, reasonable pricing, and professional service receiving high praise. The inclusion of special events like gala dinners adds to the charm.
The spacious and well-equipped rooms contribute significantly to the Copthorne's appeal. Known for their comfort, especially the large and comfortable beds, the rooms provide a restful environment that's appreciated by many guests. The hotel's cleanliness is exemplary, with housekeeping maintaining high standards across all areas, including the pool facilities. Though the decor is traditional, it remains inviting and meticulously cared for.
The staff at the Copthorne Hotel Cardiff are frequently highlighted for their friendliness and efficiency, from the warm welcome at reception to the attentive service throughout the hotel. Their professionalism enhances the overall guest experience, making each visit enjoyable and hassle-free.
Families find the hotel accommodating, with amenities such as free baby cribs and an engaging swimming pool for children. Coupled with the hotel's comfort and welcoming atmosphere, it stands out as an excellent choice for family stays.
In summary, The Copthorne Hotel Cardiff combines excellent service, comfortable accommodations, and a strategic location to offer a delightful stay. Whether visiting for business, leisure, or a family getaway, guests find the hotel offers great value and comfort, leaving them with favorable memories and a desire to return. Show more
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Categories
Hotel near Golf Courses
Though specific golf facilities are not mentioned in the provided data, its status as a hotel suggests proximity to golf courses and suitable accommodations for golf enthusiasts.
Hotel Taking Steps Towards Sustainability
This hotel has been awarded a sustainability certificate, specifically Green Tourism. This indicates their environmentally friendly management.
Business Hotel
Copthorne Hotel Cardiff offers a dedicated events team and function rooms with modern business center facilities.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Standard Double RoomFeatures include satellite TV, tea and coffee making facilities, and a bathroom with free toiletries.
Standard Twin RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as heating. The unit has 2 beds.
Superior Lakeside DoubleOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit offers 1 bed.
Superior Lakeside TwinOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit offers 2 beds.
Standard Lakeside DoubleOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as lake views. The unit has 1 bed.
Standard Lakeside TwinFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit has 2 beds.
Junior SuiteProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.
Lakeside Junior Suite Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as lake views. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
The Copthorne Hotel Cardiff boasts an advantageous location, providing a harmonious balance between accessibility and tranquility. Nestled in a safe and pleasant area, it offers guests easy access to Cardiff City Centre and Cardiff Bay, making it ideal for both leisure and business travelers. Its strategic position at a motorway junction allows for quick drives into central Cardiff, while also being within reasonable distance to Cardiff Airport. The surroundings are enhanced by pleasant views, providing a peaceful retreat from the city's hustle and bustle.
Guests appreciate the hotel's proximity to notable attractions like the Museum of Welsh Life and a nearby coastal walk in Penarth. Additionally, the location is highly convenient for exploring the wider Cardiff area, including local retail parks and supermarkets. The hotel's placement near major road links ensures effortless journeys throughout the region. With ample parking available, it's a reliable base for those visiting the area. Overall, The Copthorne Hotel Cardiff is perfectly situated for anyone wishing to explore the vibrant city of Cardiff and its surrounding areas.
Breakfast
The breakfast experience at The Copthorne Hotel Cardiff has left a favorable impression on many guests. Known for its excellent quality, guests often describe the breakfast as both plentiful and fresh. The buffet breakfast receives praise for its variety, with options catering to dietary preferences, including vegan and gluten-free choices. Many appreciate the attentive breakfast staff, who contribute to a pleasant dining atmosphere. The presentation is highlighted for its careful attention, likened to the quality of a 5-star treatment. Guests recount the breakfast as not only tasty but also a great value, especially noting the reasonable cost of just £10 per person. The setting adds to the charm, with some reviews mentioning a delightful room with a lake view enhancing the overall experience. Overall, the breakfast at The Copthorne offers a satisfying start to the day, combining delectable offerings with friendly service.
Dinner
At The Copthorne Hotel Cardiff, guests frequently praise the dining experiences available, particularly highlighting the excellence and quality of the food served. Many visitors have enjoyed delicious evening meals, whether in the restaurant or the hotel bar, noting both areas as offering satisfying and well-prepared dishes. The bar area is frequently mentioned as providing surprisingly good food at reasonable prices, contributing to an overall sense of good value.
Service within the hotel, whether at dinner or during special events like the New Year's Eve gala, consistently receives commendations for its attentiveness and professionalism. Guests are particularly impressed by the seamless service during meals, which enhances the dining experience further. Special events like the gala dinner also receive positive feedback for the excellent music accompanying the occasion, rounding out an enjoyable evening.
In conclusion, The Copthorne Hotel Cardiff features a dining experience that combines excellent food with impeccable service, making it a charming option for those visiting the area. Whether dining in the main restaurant or enjoying informal meals in the bar, guests find they cannot fault the food quality, describing it as both tasty and well-priced.
Rooms
Located in the picturesque surroundings of Cardiff, the Copthorne Hotel offers guests a splendid stay enriched by its spacious and well-equipped rooms. Many reviews highlight the generous size of the rooms, often described as large, spacious, and comfortable. Guests particularly appreciate the huge beds, which contribute to a restful night's sleep. The rooms are consistently praised for their cleanliness, featuring soft sheets and quality furnishings.
Despite being traditional in style, the rooms remain inviting, with some offering captivating views of a small lake. Guests enjoy the suite of amenities provided, including both bath and shower facilities, powerful showers, and various extras that enhance the overall comfort.
The welcoming hotel staff play a significant role in ensuring a pleasant experience, with special mentions of their genuine and friendly service. The dining experience is also favorably noted, adding to the hotel's charm.
While some mention that the rooms appear slightly dated, the overall experience remains positive due to their warmth and comfortable ambience. Copthorne Hotel Cardiff is cherished for its character, combining idyllic views and commendable facilities in a harmonious blend, making it a delightful destination for both relaxation and exploration.
Beds
At The Copthorne Hotel Cardiff, the beds have become a highlight for guests, consistently praised for their exceptional comfort and generous size. Across numerous reviews, visitors have delighted in the large, comfy beds, often described as exceptionally or super comfortable. The spaciousness of the beds, with some noting king-plus sizes and even massive offerings, enhances the restful experience. Additionally, the bedding has been appreciated for its quality, further contributing to a restful night's sleep. Guests repeatedly emphasize the comfort of their beds, with one review even claiming it as the most comfortable bed they have ever slept in. Overall, the beds at The Copthorne Hotel Cardiff have left a lasting impression of comfort and relaxation, adding a significant plus to the stay experience.
Cleanliness
The Copthorne Hotel Cardiff consistently impresses guests with its exceptional cleanliness, making it a standout choice for travelers seeking a spotless environment. Guests frequently praise the hotel for its general cleanliness, describing the facilities as impeccably maintained and tidy throughout. The rooms receive special mention for being clean, spacious, and comfortable, with soft-close doors providing an added whisper of serenity. The bathrooms are noted for their tidiness, and the bedding appears fresh and well-cared for. Housekeeping is held to a very high standard, maintaining a very neat and tidy hotel environment. The swimming pool and changing rooms are also highlighted as being in pristine condition. The hotel's friendly and attentive staff add to the welcoming atmosphere, and ample parking availability is a convenient bonus. While the hotel is slightly dated in appearance, guests emphasize that it is well-maintained and feels modern, offering a comfortable and inviting stay in a clean and well-situated location on the outskirts of the city.
Staff
At the Copthorne Hotel Cardiff, the staff have consistently left a remarkable impression on guests. Visitors frequently describe the team as friendly, helpful, and accommodating. At reception, guests are greeted warmly, with some noting the extraordinary efforts made to ensure a pleasant and comfortable stay. The helpfulness extends beyond the front desk, with friendly service noted throughout the hotel, including at the bar and pool reception.
Guests commend the staff for their excellent service, with several highlighting their eagerness to assist and make each stay enjoyable. The hotel team is known for their warm and cheerful demeanor, often going out of their way to better the guest experience. Individuals such as Sarah in the restaurant have been singled out for their superb service, contributing to a welcoming atmosphere that makes guests feel at home.
The staff's ability to combine friendliness with efficiency has not gone unnoticed. Many reviews mention the seamless check-in and check-out process, facilitated by a pleasant and attentive team. Whether it's providing recommendations, ensuring good quality rooms, or offering polite and prompt service, the team at the Copthorne Hotel Cardiff consistently earn high praise, contributing significantly to the overall quality of the guest experience.
Parking
Visitors to The Copthorne Hotel Cardiff often express satisfaction with the hotel's parking amenities. The abundance of parking spaces is a consistent highlight, with guests noting that there is plenty of available parking, making the arrival experience hassle-free. The car park is described as large and spacious, offering ample and well-laid-out facilities that ensure parking is never an issue. The added convenience of free parking is frequently mentioned as a significant advantage, making it a valuable feature for those driving to the hotel.
Moreover, the hotel's beautiful surroundings, including a charming lake perfect for a short stroll, enhance the overall experience. Situated in a good location, the combination of free parking and free Wi-Fi further enriches the value of staying at The Copthorne Hotel Cardiff, making it a favorable choice for travelers seeking ease and comfort.
Family
The Copthorne Hotel Cardiff emerges as a welcoming haven for families, offering a range of amenities that cater specifically to young children. Guests frequently highlight the hotel's comfort and its adequacy for family needs, noting the attentive and pleasant staff. An added convenience is the free provision of baby cribs, with the option of an extra bed for older children, making it easier for families to stay with little ones. The swimming pool is a particular favorite, perfectly accommodating both toddlers and infants, ensuring a fun and engaging experience for children. Visitors appreciate the family-friendly environment and often return, underscoring the hotel's suitability for a relaxed family stay near Cardiff.
No, The Copthorne Hotel Cardiff doesn't have any pool.
No, a spa isn't available at The Copthorne Hotel Cardiff.
Yes, The Copthorne Hotel Cardiff welcomes dogs.
Yes, parking facilities are available at The Copthorne Hotel Cardiff.
No, The Copthorne Hotel Cardiff doesn't have a gym.