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Summary of reviewsHotel Borrell offers an exceptional experience due to its prime location, outstanding hospitality, and remarkable facilities. Centrally situated in Olot, the hotel is praised for its proximity to the city's attractions, such as restaurants, shops, museums, and the old town. Despite being close to the bustling city center, it maintains a peaceful ambiance, making it easy for guests to explore both the city and the scenic Garrotxa region. Secure storage options are available for biking enthusiasts, with convenient on-site parking further enhancing accessibility.
The breakfast service meets guests' expectations with a variety of fresh options, including gluten-free choices. Guests commend the quality and freshness of the food, good coffee, and the attentive staff, although some mentions suggest better value can be found at nearby cafes. However, many appreciate the breakfast experience within the hotel's cozy atmosphere.
Hotel Borrell excels with spacious, impeccably clean rooms featuring modern amenities such as fridges and air conditioning, ensuring a comfortable stay. Beds and pillows are frequently praised for their comfort, contributing to restful nights. While some furnishings may appear dated and soundproofing could be improved, the overall comfort and cleanliness delight guests.
Cleanliness is a hallmark of the hotel, with immaculate rooms and common areas consistently noted by visitors. The hotel's commitment to maintaining a spotless environment is complemented by a friendly and courteous staff, enhancing the quality of service.
Guests consistently praise the exceptional hospitality of the staff for their attentiveness and warm service. The team, especially the reception staff, is commended for their English skills and personalized approach, creating a welcoming atmosphere throughout the guest experience.
The hotel's beds stand out for their comfort and spaciousness, contributing significantly to a positive sleep experience. The general consensus is that the bedding provides a cozy setting for restful nights.
Hotel Borrell's combination of prime location, cleanliness, courteous staff, and well-maintained accommodations makes it a highly recommended option for travelers seeking a comfortable and convenient stay in Olot.
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