4-Star HotelThis hotel is located in a restored 15th-century monastery. It offers a seasonal outdoor pool, a restaurant, and a bar/lounge. The location is fabulous with outstanding views and is within walking distance of the town's main attractions.
Show more
Summary of reviews related to the '4 Star' categoryRelais Il Chiostro Di Pienza, with its stunning views from the deck, is set in a beautiful location that captures the charm of the region. However, visitors often find the hotel falls short of its advertised four-star rating. While the property offers great value, many guests note that upgrades and improved maintenance are needed to match the picturesque surroundings with the quality of infrastructure expected from such an establishment. Rooms, although spacious, reportedly suffer from maintenance issues and cleanliness concerns, with some finding the beds too hard and noisy.
Guests often express disappointment in the lack of amenities and services that typically characterize a four-star hotel. There is no reserved parking, and the breakfast offering is frequently described as mediocre. The hotel’s interior lacks a sense of luxury, and the overall service does not meet the expected standards. Many believe the property needs investment and a quality manager to elevate its facilities and truly deliver on the four-star promise. Despite its beautiful views, several reviewers feel that the hotel should not demand high prices without offering commensurate services and quality, suggesting it might be more accurately rated at three stars.
Show moreRead review summaries for all categories
